PYMNTS

OCTOBER 19, 2020

It’s why recommendations are consistently ranked by consumers as one of the most important features a merchant can offer an online shopper, why merchants gladly oblige and why brands strive to make products that are consistently ranked high by consumers. Saving Main Street.

Maine 199

Maine Boston Branding Retail 199

PYMNTS

FEBRUARY 21, 2020

Looks like retail sales are back on the street. With direct marketing hit by robocall abuse and the National Do Not Call Registry , direct-to-consumer (D2C) brands and other not-so-usual suspects are looking into and in some cases reinstating door-to-door sales. The iconic door-to-door brand is of course Avon.

Taxes 141

Taxes Boston Florida Course 141

PYMNTS

FEBRUARY 4, 2019

There were cheap sofas in abundance on the planet — and of course extremely expensive options out there. The marketing tool that ended up working best for the brand was opening a physical store — and giving customers a chance to interact with their line of couches. That, he noted, seemed to be the donut hole in the market.

San Francisco 122

San Francisco Branding Austin Customer Experience 122

PYMNTS

FEBRUARY 4, 2019

There were cheap sofas in abundance on the planet – and of course extremely expensive options out there. The marketing tool that ended up working best for the brand was opening a physical store – and giving customers a change interact with their line of couches. That, he noted, seemed to be the donut hole in the market.

San Francisco 101

San Francisco Branding Austin Customer Experience 101

PYMNTS

OCTOBER 11, 2017

Building upon its Boston-area staff, Facebook plans to open a new office in neighboring Cambridge next year. The current team is more than 100 strong and has outgrown its small Kendall Square office, according to news from The Boston Globe ; the expansion will accommodate all of them comfortably, plus 500 more.

social media 100

social media San Francisco Boston Chicago 100

PYMNTS

NOVEMBER 19, 2018

who each week walk into one of those physical stores, in addition to the 100 million who are said to shop one of the retailer’s online channels. 3 post position, displacing Apple, at roughly 4 percent of retail sales. That retailer is, of course, Amazon. percent of consumer retail spending in the U.S.

Retail 167

Retail Online Branding Analysis 167

PYMNTS

FEBRUARY 2, 2019

As PYMNTS is Boston-based, the company is, of course, excited to see Tom Brady take a shot at that sixth Super Bowl ring. The two brands first started working together in 2015. According to data from the National Retail Federation (NRF), stores will bring in around $14.8 The Super Bowl’s Cashless Future. Snack Time.

Boston 150

Boston Retail Branding Payments 150

PYMNTS

APRIL 20, 2018

Though the retailer has 250 locations, 38 of those stores are already in liquidation. Before that announcement, Bon-Ton had said it would shutter 40 of its 260 brick-and-mortar stores across its various brands. All of the chain’s brick-and-mortar stores are scheduled to close by the end of August, Chain Store Age reported.

Milwaukee 104

Milwaukee Delaware Retail Operations 104

PYMNTS

JULY 16, 2018

It’s Boston. It’s February (or maybe it’s May, because it’s still snowing in Boston). So much so that P97 will go live this week with one of the largest fuel retailers in the United States, across 10,000 U.S. Picture this. It’s snowing. A driver has to pull over and get gas. It’s the kind of commerce that engenders no joy.

Millennials 109

Millennials Boston Retail Mobile 109

PYMNTS

JANUARY 27, 2017

The loyal customer is increasingly the holy grail of retail — everyone wants to create them, but in an environment littered with discounts, digital offers and competing influence, holding a customer’s attention is not exactly easy work. That is the lowest for any vertical in retail. Which is where Bridg enters the picture.

Los Angeles 100

Los Angeles social media Retail Marketing 100

PYMNTS

JANUARY 26, 2018

A companion mobile app enables tagging of favorites, style comparisons and, of course, shopping recommendations. First, said Evans, the platform grabs data from the brand behind the product. That means the retailer sees more sales and fewer returns. A Different Approach. Customers experience more confidence and less friction.

Data 116

Data Las Vegas Branding Online 116

PYMNTS

NOVEMBER 11, 2019

Early accounts seem to indicate that the just-launched Apple -branded credit card is finding its way into customers’ hands, and into heavy use. The fee-free card is Goldman Sachs’ latest inroad into the retail consumer business after establishing its online Marcus brand in 2016, which makes unsecured personal loans.

Apple 101

Apple Massachusetts Data Cards 101

PYMNTS

FEBRUARY 18, 2019

I hosted a digital discussion last week with an executive from Sift with more than 15 years of experience building trust and safety organizations for some of the biggest digital brands in the world – including Google , Facebook and Square. percent of all retail sales to 6.4 percent of retail sales and 50 percent of all eCommerce sales.

Cards 169

Cards Course Study New York 169

PYMNTS

MARCH 11, 2016

Secrecy is a funny thing for brands. It keeps consumers interested, because a consumer that is always guessing about the next product release is, by necessity, always thinking about the brand. It is a delicate balance, of course. A little mystery has often turned out to be a good idea. percent for comparable store sales.

Retail 100

Retail San Francisco California Minneapolis 100

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. percent of all retail sales. consumers — 47.2

Apple 227

Apple Study Innovation Survey 227

PYMNTS

JANUARY 28, 2019

Since about mid-December of 2018, checking out in the stores here in Boston has become even more of a hassle. This newfound friction is the result of the City of Boston passing a bill that bans plastic bags and gives merchants the right to charge for ones made of paper. I say yes, because … well, what else is there to say?

Regulation 181

Regulation Boston Cards Innovation 181

PYMNTS

JULY 30, 2019

Delivery is not the only way that QSRs are trying to reach more consumers, of course — especially younger consumers married to their mobile devices and who all but take for granted the availability of ever more robust digital consumer experiences. Beyond Delivery. McDonald’s. Mobile-Order Ahead. percent offer services via third-party apps.

Mobile 148

Mobile New York Philadelphia Google 148

PYMNTS

JULY 31, 2019

Call Blue Apron what you will: a struggling retailer, a comeback kid, a prime example of hype in the online world, a respectable survivor. The opportunity has not gone unnoticed by grocery stores and online delivery services, either, of course. At the same time, retailers and brands were experimenting with their own meal kit products.

Industry 110

Industry social media New York City Retail 110

PYMNTS

JULY 31, 2019

Call Blue Apron what you will: a struggling retailer, a comeback kid, a prime example of hype in the online world, a respectable survivor. The opportunity has not gone unnoticed by grocery stores and online delivery services, either, of course. At the same time, retailers and brands were experimenting with their own meal kit products.

Industry 100

Industry social media New York City Retail 100

PYMNTS

SEPTEMBER 14, 2018

Boston, Philadelphia and Washington D.C. For food, they want to see the brands and the products and confirm they will be fresh and quality. Voice computing is another key focus, but Walmart isn’t going to leverage rival Amazon’s Alexa platform for that, of course. are reportedly next on the list of expansions. percent increase.

Metro 122

Metro New York City Nashville Oklahoma 122

CB Insights

SEPTEMBER 6, 2017

As internet retailers are expanding their operations into brick-and-mortar operations (think Warby Parker, Argent, Bonobos, and BaubleBar ), venture capitalists are also investing in “physical-first” startups focused on creating new brick-and-mortar business models. New Frontiers in Retail Tech. How will we shop in 2020?

Maine 70

Maine Capital Rhode Island DC 70

PYMNTS

MAY 27, 2016

The weather in Boston – and it’s about darn time. Her proposed course of action is likely to deliver anything but more uncertainty. Apple’s first retail store overhaul in 15 years is hailed by just about everyone as a Grand Slam Home Run – and the store hasn’t even opened yet (it will, in SF, on Saturday). Angela Ahrendts.

Bitcoin 109

Bitcoin Fraud Mobile Apple 109

PYMNTS

OCTOBER 6, 2017

Of course, the movie has a happy ending: Pat lets the family go, and the hero finally confronts his feelings about his mother’s death. The option to buy Kenmore appliances (both smart and standard) on Amazon rolled out to Southern California first, due to strong brand recognition in the area. Miscellaneous. Probably not long at all.

Google 118

Google Course Boston California 118

PYMNTS

OCTOBER 20, 2017

Like so much of the retail industry, hospitality is all about customer experience. Despite the fears of some, several hoteliers have decided to give it a try over the past year, including some of the bigger name brands. Aloft Hotel — Boston Seaport & Santa Clara, California. Pacifica Hotels — Santa Barbara & Los Angeles.

Las Vegas 108

Las Vegas Los Angeles Hawaii California 108

PYMNTS

SEPTEMBER 17, 2016

Sure, spring can be great — unless, of course, “spring” where you live is best defined by six weeks of chilly rain followed by eight weeks of infernal heat (welcome to Boston). Well, unless you’re PYMNTS, of course, in which case, you can always find something! Starbucks, of course. But fall — ah, fall!

Course 100

Course United States Boston Mobile 100

PYMNTS

APRIL 16, 2018

That Mark Zuckerberg showed remarkable restraint in the face of being asked, repeatedly, over the course of two days and 10 hours, questions that highlighted that lack of understanding. On those content-filled pages were advertisements hoping to catch the consumer’s eye, build a brand and influence a purchase.

Google 121

Google Data social media Branding 121

PYMNTS

JANUARY 15, 2018

In fact, we’re seeing it happen in a variety of retail, banking and broader commerce pilots and prototypes today. Over the course of the experiment, through a series of 1,000 daily tasks, the researchers changed how the white and green dots were presented to the monkeys. And why those who enable it will be among 2018’s power brokers.

Innovation 109

Innovation Payments Google Training 109

PYMNTS

NOVEMBER 14, 2019

There is no shortage of startups that enter the wild world of direct-to-consumer (DTC) retail to address a hole in the market that leaves a massive number of consumers underserved. The first of which, he said, was that all of these big brands weren’t really focused on runners and running as of the early 21st century.

Retail 101

Retail Marketing Boston Training 101

Banking 2020

FEBRUARY 2, 2016

There are lessons to be learned from experiences in retail. Redefining media and communications of every kind, of course. Well, there’s no doubt about this one: retail. Yes, retail for sure—a quick search online turns up hundreds of stories about retail omni-channel. Wearable technologies? Social channels?

Retail 40

Retail Strategy Boston Industry 40

PYMNTS

APRIL 18, 2016

Hey brand, want a better way to engage with your customer? And Messenger and Marcus’ big bet is that its chatbots will provide a mechanism for brands to strike up those conversations with their community faster, cheaper and as well – if not better – than a live person can do now. Find a developer and let them grab Messenger’s bot API.

Google 100

Google Mobile Branding Apple 100

PYMNTS

FEBRUARY 2, 2018

The big competition will be on the field of course – when more than 100 million people will tune intomorrow night to see if the Eagles will be able to snag their first championship win – or if Tom Brady will end the day able to cover 70 percent of his fingers with Super Bowl rings. Hey, we’re Boston-based. Go Pats!

Minnesota 100

Minnesota Philadelphia Boston Minneapolis 100

PYMNTS

SEPTEMBER 3, 2018

The bit obviously needed some refining, which it got over the course of the next 30 years while “Late Night” and the “Late Show” were on the air. However, MoneyGram CEO Alex Holmes noted that they can also send that cash to a bank account associated with their Visa-branded debit card or load it onto a Visa-branded prepaid card.

Branding 100

Branding Cards Fraud Marketing 100

PYMNTS

FEBRUARY 29, 2016

I, Shopper, take thee, Online Retailer, to be my faithful partner in commerce. Today, fewer than a third say that membership in loyalty programs drives their choice of retailer. Today, fewer than a third say that membership in loyalty programs drives their choice of retailer. How very unlikely these days. Who’da thunk it?

Retail 90

Retail Payments Online Mobile 90

Independent Banker

OCTOBER 29, 2014

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. s entry into the payments business with Apple Pay. Ed Bachelder, payments consultant.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

SEPTEMBER 17, 2018

This small business is a really small business: a guy working out of a teeny tiny storefront in a little town north of Boston. Ubiquity, of course, is payments nirvana. It’s why Visa and Mastercard are such powerful global brands. Their own experiences, of course (good and bad), are the final judge and jury.

Payments 195

Payments Innovation Boston Branding 195

PYMNTS

FEBRUARY 13, 2017

have a retail crisis — or a small business crisis? Which is why “fixing” retail must include giving SMB merchants the tools they need to compete in the very dynamic environment that now defines Retail U.S.A. And that trend line really hasn’t reversed course all that much since then. Here’s a question: Does the U.S.

Retail 134

Retail Innovation Maine Community 134

PYMNTS

SEPTEMBER 19, 2016

The media has declared chatbots the digital version of the little black dress: a technology staple that every brand must now have and every payment type must now commerce-enable. Consumers were incentivized to send (and receive, of course) Red Envelopes with small amounts of cash to each other to celebrate the Chinese New Year.

Payments 100

Payments Mobile Apple Google 100