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The Four Pillars of Smarter Bank Leadership

Gonzobanker

In the throes of managing balance sheets and loan portfolios and at the same time executing daily “run the bank” operations, bankers are faced with the need to continuously develop new customer experiences and scale enterprise capabilities. At the same time, tomorrow’s leadership will have little to do with “book smarts.”

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Formula for Business Lending Success: Minimize Delays

Abrigo

This means having processes and people in place for bringing in borrowers, identifying the right loans to book, pricing them correctly, and closing loans quickly and efficiently enough to meet customer needs and institutional goals. The types of inefficiencies and delays are those that can also result in unhappy customers and staff.

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Artificial Intelligence: From Hollywood to the Mainstream

FICO

With the proper training, the data will signal a variety of transaction frauds immediately, helping mitigate losses and protect both customers and banks. Customer experience improvement: Just as AI can crunch a load of disparate fraud-related data faster than K.I.T.T. TJ holds a B.S. in computer science and a M.S.

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How to Fight Telecommunications Subscription Fraud

FICO

Machine Learning At the pre-book stage, there is a shift from the more traditional predictive models using regression techniques toward machine learning models. However, with the ever-changing nature of fraud, dependency on rules introduces a latency in deployment, and it can be difficult to manage rulesets that may quickly become obsolete.

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Collectors — Get Ready for the IFRS 9 Bucket Challenge

FICO

Like GDPR, IFRS 9 poses major challenges for collectors , just as it does for accountants, IT, risk managers and anyone else in the credit business. Under IFRS 9, he or she has to carry provisions on an up-to-date book, to levels they never had to carry before. So now let’s talk about what you can do.

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Capitalizing on Open Banking as a catalyst for digital transformation

Insights on Business

Customer behaviors are changing, making it necessary to find new ways of interacting and creating engagement. Meanwhile, new competitors are entering the market and tearing up the traditional banking rule book. So, how can financial institutions transform rapidly and flexibly, while maintaining their investments in core systems?

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Will CECL Be a Plus or Minus for Your Competitive Position?

FICO

Are there some hidden implications of CECL for customer experience and relationship building that I should be considering early in the transition? The data analysis you do for CECL will increase your visibility into the lifetime risk exposure you’re taking on when you book an account. What are the main causes?