PYMNTS

JULY 17, 2019

In other words, digital innovation has been slow to arrive in the service world, a point demonstrated by recent PYMNTS research in collaboration with AEVI, and a new PYMNTS interview with Nicky Koopman, SVP of content and value-added services at AEVI. They might not feel like it’s something that relates to them,” she noted. Calls vs. Emails.

Innovation 147

Innovation Retail Online Tools 147

PYMNTS

FEBRUARY 11, 2019

But since it’s the data point that most use to define the online/physical retail sales split, let’s use it to project, based on historical trends what the world looks line in twenty years. And in certain categories, such as books, auto parts and electronics, Amazon’s share of spend is decimating that of retail stores.

Online 197

Online Retail Mobile Branding 197

PYMNTS

JANUARY 21, 2020

Once categories like auto sales, gasoline and restaurants are stripped from the total retail sales numbers and retail segments, like books and toys and sporting goods, are examined, those numbers begin to look very different. The latter is innovative; the former is, well, just a tweak. Testing Innovation .

Retail 168

Retail Innovation Data New York 168

PYMNTS

JUNE 19, 2019

million in fresh funding, capital that will go toward “a B2B offering (that allows) individual travel agents at large online travel management companies and tour operators to offer a ‘seamless travel experience’ to their end customers, making the booking experience simpler, faster and cheaper.”.

Innovation 152

Innovation Industry United States Payments 152

PYMNTS

AUGUST 14, 2017

There seems to be an awful lot of piling on these days on the big online platforms. Media companies, in the meantime, shoveled tens of millions into Snap in the hopes of selling to a generation whose brand loyalty is about as fleeting as Zsa Zsa Gabor’s affection for each of her nine husbands. Then there’s Amazon.

Innovation 109

Innovation Online Google Millennials 109

PYMNTS

JUNE 20, 2019

In this case of retail innovation, that comes down to a former Snap executive taking on Amazon with the launch of a new eCommerce platform. According to a report from CNBC , “in many ways, Verishop aims to be a high-end and online version of a department store.

Retail 125

Retail Innovation Online Taxes 125

PYMNTS

JUNE 5, 2018

When most people consider a “buy online, pick up in store” arrangement, they’ve already made the purchase when they arrive to collect their item. However, for SSENSE (pronounced essence), at its first retail location, the Canadian eCommerce brand turned physical retailer has opted for a slightly different flavor.

Branding 116

Branding Millennials Retail Online 116

PYMNTS

NOVEMBER 27, 2020

In a recent conversation with Karen Webster, Bhanusali — who’s also founder of the AIRE SkinStore platform for dermatologists and their patients — noted that cosmetic appointments in his New York City office are already booked out through January. Bhanusali is both known for his medical expertise as well as his work as a technologist.

Online 210

Online New York City Idaho New York 210

PYMNTS

JANUARY 13, 2020

Such payment tools are table stakes for younger consumers accustomed to using connected devices, but they tend to gravitate toward services that provide the same convenience and ease when booking accommodations. Hotels and travel firms must first understand what drives millennials’ interest and brand loyalties.

Millennials 154

Millennials Branding Mobile Data 154

PYMNTS

OCTOBER 21, 2019

Brick-and-mortar retailers, as well as online merchants, are offering consumers all sorts of products and services through the subscription business model, from movies to tea. Some entertainment innovators are also rolling out new subscription services. And retailers are offering innovative subscriptions for all sorts of products.

Innovation 109

Innovation Retail Las Vegas Payments 109

PYMNTS

JANUARY 2, 2019

The company received $500 million in funding from Booking Holdings, with a plan to expand globally. Booking, which used to be called Priceline, teamed up with the company to enable Didi customers to book hotels through Booking.com and its sister site, Agoda.

Lending 183

Lending Leadership Apple America 183

PYMNTS

AUGUST 22, 2018

The online marketplace has disrupted any number of verticals, changing the way we shop and spend, and where we grab must-have items — from books to rugs to lamps, and sometimes from across international borders. We operate the only truly global luxury digital marketplace at scale, seamlessly connecting brands, retailers and consumers.

Online 101

Online Retail Branding Data 101

PYMNTS

AUGUST 20, 2018

That story is the subject of a terrific book written by economist Marc Levinson , “The Great A&P And The Struggle For Small Business In America”. But here’s the rub: The guilty verdict was made on the basis of A&P’s use of supply chain innovations to lower prices to consumers. Lower prices. By 2015, it had closed its doors.

Regulation 105

Regulation Online Innovation Google 105

PYMNTS

FEBRUARY 24, 2020

One of the most important innovations in history is the pendulum clock, which was invented in 1636 by Christiaan Huygens , a Dutch scientist and founder of the field of mathematical physics. Enabling people to use their scarce time more efficiently has been at the core of many disruptive innovations throughout history.

Innovation 209

Innovation Study Mobile Online 209

PYMNTS

JULY 10, 2019

“Counterfeiting is an industry-wide concern — both online and offline. We find the most effective solutions to prevent counterfeit are based on partnerships that combine Amazon’s technology innovation with the sophisticated knowledge and capabilities of brands,” said Dharmesh Mehta, vice president, Amazon Customer Trust and Partner Support.

Tools 128

Tools Marketing Branding United States 128

PYMNTS

MARCH 25, 2019

The topic of conversation was the inevitable consolidation of the payments sector, as scale becomes critical to optimizing the payments experience and innovating new payments flows. Then, my thoughts immediately jumped to the opportunities this new tender type could create for online merchants. Guess what? Because Everyone Has to Eat.

Payments 198

Payments Innovation Branding Operations 198

PYMNTS

AUGUST 16, 2018

It’s a wrong idea, Bailey told PYMNTS in an interview, one that is putting the brakes on a lot of retail innovation — as stores that are well-suited for short-term physical engagements push away from innovating in the real world, for fear of being trapped in a long-term lease. A New, Enhanced Experience Via Additions.

Retail 101

Retail Branding Innovation Online 101

PYMNTS

FEBRUARY 24, 2020

But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. According to a recent report from Forrester and Adobe , brands defined as “experience-driven” grow at a clip of 19 percent per year, compared to 13 percent for others.

Retail 210

Retail Branding New York City Indiana 210

PYMNTS

NOVEMBER 12, 2018

Online marketplace eBay is getting into the home installation market in a bigger way, announcing news on Monday (November 12) of new partnerships with Handy , Porch and InstallerNet. The option to book the installation service can be found at checkout. The eCommerce retailer plans to expand the offering in the future. “We

Retail 128

Retail Online Branding Marketing 128

PYMNTS

JANUARY 22, 2019

We all remember cramming — all that coffee and/or soda, all those books, notes and ink stains. As PYMNTS research has shown, innovation is indeed spreading in the QSR world, even though there are significant gaps about what QSR managers and customers prefer when it comes to newer payment methods. Digital Progress.

How To 144

How To Fraud Online Mobile 144

PYMNTS

JANUARY 15, 2018

It explains why many fitness trackers, gym memberships, home exercise equipment, or books or apps on physical and financial self-improvement bought at the start of the year begin to collect dust right around Valentine’s Day – just in time for a big romantic dinner. And, they haven’t seen enough of a reward to commit to continuing.

Innovation 109

Innovation Payments Google Training 109

PYMNTS

JANUARY 31, 2020

That’s especially true of the travel industry, where a “mobile-first” mentality and the emergence of online marketplaces has increasingly brought an omnichannel experience to researching, booking and paying for trips. Find the experts, and leverage all you can in terms of their technology, innovation and reach,” he recommended.

Payments 110

Payments Big Data Strategy Examples 110

PYMNTS

FEBRUARY 3, 2020

percent of online sales came from social channels. Brand advertisers, it says, need to justify social media ROI. As these companies and their brands have already forged an emotional bond with their customers, they are hard at work at finding ways to expand this engagement using the most effective tool: social media.

social media 144

social media Branding Survey Strategy 144

PYMNTS

JUNE 23, 2020

But in addition to great deals on apparel and handbags, what you will find online is a lot of questions about not The Big Style Sale week, but about Amazon Prime Day. I can’t speculate on that,” said an Amazon spokesperson, “but we’re always innovating and looking to create new experiences on behalf of customers.”. “It

Branding 160

Branding Video Customer Experience Google 160

PYMNTS

JANUARY 5, 2017

Online retail giant Amazon continues on its path to being a purveyor of everything. Breaking out into activewear could stir up greater competition with big name brands like Nike, Adidas, Under Armour, Fabletics and Lululemon. If anything, retailers in Amazon’s private-label path should just expect a bit of extra competition.

Seattle 100

Seattle Branding Retail Online 100

PYMNTS

AUGUST 10, 2016

What we do know, however, is that efficiency-driving innovation will have its place, come whatever market environment,” Joshua Kempf, cofounder and CEO of online B2B industrial products distributor Gaveteiro.com.br , explained in his TechCrunch piece.

Innovation 100

Innovation Apple social media America 100

PYMNTS

MAY 1, 2019

As the second decade of the 21 st century is drawing to a close, it is almost unimaginable that booking a flight or finding the right hotel room would present as a challenge. They effectively created ways in which they booked tickets that effectively captured the consumer experience,” he said. Moreover, travel is full of risk.

How To 172

How To Trends Payments Branding 172

PYMNTS

JANUARY 14, 2019

That’s because they’ve trained consumers over the last half decade that walking into a store isn’t as nearly as satisfying or productive an experience as shopping online—and not necessarily from those same traditional players. Amazon sold one, and only one, product: books. population was online. The Danger in the Data .

Retail 198

Retail Online Mobile Data 198

PYMNTS

AUGUST 3, 2017

Today, few travelers would go to an agent to book a flight – they’d just do it themselves online. Buying a cheap secondhand car may seem like a smart compromise between having no wheels and buying a fancy, brand-new vehicle. Ordering dinner wasn’t like ordering a book. Plus, it saves on labor costs.

Online 104

Online Branding Texas Google 104

PYMNTS

AUGUST 6, 2019

ikonis, for instance, went on a trip to China and saw how they used WeChat for anything they do from ordering and paying for a taxi to making online purchases. A yellow hat will pop up, which represents its brand. The actual booking through the platform is made directly with an airline or an online travel agency (OTA).

social media 150

social media New York San Francisco Technology 150

PYMNTS

MARCH 6, 2019

It is a beauty scheduling app that enables consumers to book digital appointments with their preferred stylists, while also offering a turn-key appointment solution for hairstylists looking to build an online booking hub for their clients. It was, in her mind, like OpenTable – but for beauty appointments.

social media 111

social media Management Branding Innovation 111

PYMNTS

AUGUST 6, 2018

LevelUp is front and center on the Chase site as its partner for online ordering using Chase Pay and Chase Commerce Solutions (aka Chase Paymentech). That model — aggregating menus from local restaurants in one place and enabling easy online ordering from that online platform — remained Grubhub’s mainstay over the next decade.

Online 125

Online Branding Mobile Millennials 125

PYMNTS

JANUARY 22, 2019

We all remember cramming — all that coffee and/or soda, all those books, notes and ink stains. As PYMNTS research has shown, innovation is indeed spreading in the QSR world, even though there are significant gaps about what QSR managers and customers prefer when it comes to newer payment methods. Digital Progress.

How To 108

How To Fraud Mobile Online 108

PYMNTS

JUNE 19, 2020

Cowie told Webster that with no events for him to plan, he’s working on a book about hospitality, developing a new TV program and launching a hospitality consulting business that has been back-burnered for years. Cowie said one bright side of a global pandemic is that it’s forced him to innovate and diversify his business. “No

Iowa 285

Iowa Groups Industry Florida 285

PYMNTS

OCTOBER 24, 2020

In October 1829, Sam Patch jumped down the 175-foot Horseshoe Falls (the largest of the three waterfalls that make up Niagara Falls), but Taylor was the innovator who came up with the idea of adding a barrel to the trip. According to Price, as of 2019 confirmed bookings for Santa were up 128 percent over the last four years.

Video 195

Video Customer Experience Innovation Course 195

PYMNTS

DECEMBER 27, 2018

Despite many of these trends taking place, brick-and-mortar retail outperformed expectations by embracing innovation, exemplifying inherent value for non-traditional retailers and improving the customer experience — which, in our view, helped crown 2018 “The Year of the Store.”.

Data 173

Data Retail eBook Online 173

PYMNTS

SEPTEMBER 12, 2018

A lifestyle brand for millennial buyers with an eye for design – but perhaps not the pocketbook for designer prices – the watch and accessories startup MVMT started on its path in 2013. “I had goals just in terms of being successful, and I was sitting in a classroom essentially being asked to do a book report.

social media 101

social media Branding Millennials Groups 101