PYMNTS

OCTOBER 18, 2018

According to the PYMNTS Retail Innovation Readiness Index , 85 percent believe they need to innovate to stay competitive. And among large retailers, 82 percent said innovation is necessary for continued success. Books and music stores had an average index score of 18.9.

Innovation 145

Innovation Retail Online Branding 145

PYMNTS

JULY 11, 2019

Innovation takes many flavors and paths, and that’s especially true when it comes to merchants who sell retail products and companies that sell retail services. Service merchants are very much focused on their profession and giving great customer service — that’s difficult to do online.”. Innovation Role.

Innovation 147

Innovation Retail System Course 147

PYMNTS

JULY 17, 2019

In other words, digital innovation has been slow to arrive in the service world, a point demonstrated by recent PYMNTS research in collaboration with AEVI, and a new PYMNTS interview with Nicky Koopman, SVP of content and value-added services at AEVI. They might not feel like it’s something that relates to them,” she noted. Calls vs. Emails.

Innovation 147

Innovation Retail Online Tools 147

PYMNTS

NOVEMBER 6, 2020

We have deep dives on digital payments, online ordering and memberships. NEW DATA: Five Payments Innovations for Winning the Digital-First Shopper. From Online Ordering to Cupcake ATMs: How Sprinkles Prepared for the Pandemic. Booking Holdings CEO Says Travel Recovery Will Take Years, Not Quarters.

Online 148

Online Payments Millennials Apple 148

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

APRIL 17, 2018

That option is not always available with the traditional suspects for business travel booking, like travel agents or online travel agencies (OTAs). As a result, Avi Meir sought to build a better business travel booking experience when he helped found Travelperk. “We That process is often slow and time-consuming.

Policies 115

Policies Strategy Capital Conference 115

PYMNTS

AUGUST 14, 2017

There seems to be an awful lot of piling on these days on the big online platforms. It’s an inspiring story — and one that gets many an innovator out of bed to fight the good startup fight, even in the face of insurmountable odds. When Amazon was just about selling books online, its competition was the physical bookstore.

Innovation 109

Innovation Online Google Millennials 109

PYMNTS

JANUARY 21, 2020

Once categories like auto sales, gasoline and restaurants are stripped from the total retail sales numbers and retail segments, like books and toys and sporting goods, are examined, those numbers begin to look very different. The latter is innovative; the former is, well, just a tweak. Testing Innovation .

Retail 168

Retail Innovation Data New York 168

PYMNTS

MAY 3, 2019

To provide consumers with less expensive and more flexible booking options, eCommerce innovators are taking new approaches to hotel reservations. With that scenario, a traveler could book the first night at a non-refundable rate and the others with a rate that allows free cancellation to, say, the day before check-in.

Online 100

Online Innovation New York Marketing 100

PYMNTS

JUNE 19, 2019

million in fresh funding, capital that will go toward “a B2B offering (that allows) individual travel agents at large online travel management companies and tour operators to offer a ‘seamless travel experience’ to their end customers, making the booking experience simpler, faster and cheaper.”.

Innovation 152

Innovation Industry United States Payments 152

PYMNTS

MARCH 17, 2016

The biggest question around Amazon’s Seattle brick-and-mortar bookstore — as well as the upcoming second location in San Diego — remains a philosophical one: Why would an online retailer that already sells books need to put up with the hassle of running a physical store? Jellybooks’ data gets a lot more granular than that.

eBook 100

eBook San Diego Analytics Seattle 100

PYMNTS

OCTOBER 7, 2019

When it comes to QSR and mobile innovation, pizza seller Domino’s has earned itself a leading position. Now, thanks to a court case brought against the chain by a blind consumer, we can probably expect more innovation in the coming years to make eCommerce more accessible to people with disabilities. Domino’s Innovations.

Online 138

Online Google Innovation Software 138

PYMNTS

JANUARY 31, 2020

Travel industry services are catering to the thousands of millennial and Gen Z travelers who are booking big trips by augmenting their platforms with online and mobile support. Travel platforms are enabling more online bookings than ever, and 83 percent of U.S. Merchants Need To Rethink Booking.

Industry 168

Industry New York City Online Security 168

PYMNTS

FEBRUARY 11, 2019

But since it’s the data point that most use to define the online/physical retail sales split, let’s use it to project, based on historical trends what the world looks line in twenty years. And in certain categories, such as books, auto parts and electronics, Amazon’s share of spend is decimating that of retail stores.

Online 197

Online Retail Mobile Branding 197

PYMNTS

JULY 29, 2020

(and a can-do spirit), a country that rewards ambition and innovation — and where individual success stories of, say Google and Amazon customers are folded into the testimony in efforts to show how tech can help smaller firms pivot and embrace the great digital shift. Experiments — And Trust . No one asked for AWS.

Innovation 168

Innovation Apple Google Texas 168

PYMNTS

APRIL 13, 2020

Consumers are turning to their smartphones for everything from retail purchases to booking air travel and hotels to requesting refunds and other disbursements from online merchants. B2B Payment Innovation Struggles. The Mobile Disbursements Landscape. consumers now use mobile payment apps.

Mobile 232

Mobile Innovation Millennials Payments 232

PYMNTS

JUNE 20, 2019

In this case of retail innovation, that comes down to a former Snap executive taking on Amazon with the launch of a new eCommerce platform. According to a report from CNBC , “in many ways, Verishop aims to be a high-end and online version of a department store. High-End Retail.

Retail 125

Retail Innovation Online Taxes 125

PYMNTS

JULY 27, 2016

Well, at least one company, Germany’s Lufthansa , has begun “quietly” making some of its flights available on the online room-renting marketplace, according to Fortune. Now, you can buy plane tickets on Airbnb. A round-trip flight from New York to Frankfurt, Germany, can currently be purchased for about $885.

New York 100

New York Taxes Meeting Online 100

PYMNTS

JUNE 15, 2017

There’s no disputing that the pace of innovation in consumer payments over the last several years has been quick and its reach broad. There’s been an abundance of innovation in where consumers shop, what they use to pay when they buy and the devices they use to enable those payments.

Innovation 161

Innovation Payments Cards Customer Experience 161

PYMNTS

OCTOBER 21, 2019

Brick-and-mortar retailers, as well as online merchants, are offering consumers all sorts of products and services through the subscription business model, from movies to tea. Some entertainment innovators are also rolling out new subscription services. And retailers are offering innovative subscriptions for all sorts of products.

Innovation 109

Innovation Retail Las Vegas Payments 109

PYMNTS

NOVEMBER 27, 2020

In a recent conversation with Karen Webster, Bhanusali — who’s also founder of the AIRE SkinStore platform for dermatologists and their patients — noted that cosmetic appointments in his New York City office are already booked out through January. Bhanusali is both known for his medical expertise as well as his work as a technologist.

Online 210

Online New York City Idaho New York 210

PYMNTS

AUGUST 13, 2019

College is also a notable location for the rise of other retail innovation — including technology that is changing the quick-service restaurant (QSR) word, mobile order-ahead. The company also wanted to fill a void for students who avoided buying expensive course material by appealing to those who used sources such as online torrents.

Retail 127

Retail Innovation Course Trends 127

PYMNTS

JUNE 21, 2019

Mobile Innovation. College is also a notable location for the rise of other retail innovation — including technology that is changing the QSR word, mobile order-ahead. Subscriptions could eliminate some of these price frustrations, as they have in other areas of the education space with online platforms like Coursera and Education.com.

Retail 100

Retail Innovation Mobile Course 100

Bank Innovation

JULY 10, 2018

If there is one way to describe Umpqua Bank’s innovation plans it would be “digital human,” according to the bank’s new CEO, Cort O’Haver. Digital human, as O’Haver explained, is the marriage of digital innovation with the physical retail banking experience. Coincidentally, it’s also the title of a Chris Skinner book.)

Innovation 218

Innovation Retail Operations Digital Banking 218

PYMNTS

JUNE 25, 2019

When it comes to retail, general commerce and online payments, the increasingly powerful middle class in India will probably get major credit in future textbooks for shaping the global digital economy. Most of the company’s revenue comes from fee-paying franchisees and bookings. Retail Influences.

Online 100

Online Retail Capital Marketing 100

Perficient

JANUARY 12, 2021

Smaller financial institutions will have to be more innovative and rely on third parties and as-a-service based solutions to specifically address the needs of the niche market they are servicing. Small Business Innovation. The top banks have the funds, technology, and development teams to make this happen. reached 31.7 businesses.

Trends 332

Trends Fintech Customer Experience Innovation 332

PYMNTS

NOVEMBER 14, 2019

The latest example of the power of those digitally-enabled innovative efforts comes from online freight marketplace operator Convoy. Founded in 2015, Seattle-based Convoy is among the biggest operators of online marketplaces that match truckers with shippers needing to move cargo,” the report said. Rowe Price Associates.

Innovation 116

Innovation Chicago San Francisco Seattle 116

PYMNTS

JULY 15, 2020

Mobile and cloud tech provider Deem , which works with travel companies, announced a new search engine with better speed and more functionality, a press release says, with an eye toward improving booking and the overall travel experience. Rizzo said the focus was on innovation. Deem chief executive John F.

User Experience 134

User Experience Tools Management Innovation 134

Bank Innovation

FEBRUARY 17, 2016

That’s because blockchains, or more properly, distributed ledgers, are likely to be used to authenticate users of IoT devices, according to Chris Skinner, author of the forthcoming book ValueWeb. Skinner told Bank Innovation today that he Read More.

blockchain 283

blockchain Innovation Online Security 283

PYMNTS

JANUARY 2, 2019

The company received $500 million in funding from Booking Holdings, with a plan to expand globally. Booking, which used to be called Priceline, teamed up with the company to enable Didi customers to book hotels through Booking.com and its sister site, Agoda.

Lending 183

Lending Leadership Apple America 183

PYMNTS

FEBRUARY 24, 2018

The EMV transition had happened by February 2016, and retail fraud had already begun the mass move to online that we’re still enjoying today. That seems a bit unfair, as many of the advances were actually pretty good. So, perhaps a warning less stern than the one for March 15 is in order. Next year, beware the 24th of February instead.

Google 103

Google Retail Mobile Apple 103

PYMNTS

AUGUST 20, 2018

That story is the subject of a terrific book written by economist Marc Levinson , “The Great A&P And The Struggle For Small Business In America”. But here’s the rub: The guilty verdict was made on the basis of A&P’s use of supply chain innovations to lower prices to consumers. Lower prices. By 2015, it had closed its doors.

Regulation 105

Regulation Online Innovation Google 105

PYMNTS

DECEMBER 10, 2020

Consumers want more than a transactional relationship with the companies they do business with," Petco Chief Digital and Innovation Officer Darren MacDonald said in a Thursday (Dec. Pet retailer Petco is launching same-day nationwide delivery in partnership with DoorDash that can be accessed via a redesigned website and upgraded app. .

Tools 279

Tools Retail Training Online 279

PYMNTS

MARCH 9, 2017

Through this joint endeavor, car owners will have the ability to compare auto repair and maintenance quotes and book appointments, all online. At State Farm, we recognize the value of the innovative technologies companies like Openbay offer,” he said.

Online 101

Online Resources Tools Innovation 101

PYMNTS

AUGUST 22, 2018

The online marketplace has disrupted any number of verticals, changing the way we shop and spend, and where we grab must-have items — from books to rugs to lamps, and sometimes from across international borders. We are redefining how fashion is bought and sold through technology, data and innovation.”.

Online 101

Online Retail Branding Data 101

PYMNTS

FEBRUARY 24, 2020

One of the most important innovations in history is the pendulum clock, which was invented in 1636 by Christiaan Huygens , a Dutch scientist and founder of the field of mathematical physics. Enabling people to use their scarce time more efficiently has been at the core of many disruptive innovations throughout history.

Innovation 209

Innovation Study Mobile Online 209

PYMNTS

AUGUST 2, 2019

The digital human will integrate with Serko’s existing Zeno online travel booking platform. Powered by FaceMe’s Intelligent Digital Human platform and Serko’s Zeno, each user [sic] can have a personal assistant to provide a seamless booking experience unlike anything seen before,” said FaceMe CEO Danny Tomsett in a statement.

Online 122

Online Technology Operations Tools 122