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Big Data Explosion

Cisco

The future of financial services will be shaped by the ability of financial institutions to extract and deliver more customer value from data. The convergence of mobile, cloud, and IoT technologies continues to create new opportunities for institutions to deliver personalized and contextual financial services.

Big Data 148
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How Can Real-Time Decisions Improve the Customer Experience?

PYMNTS

But what if the way companies are going about big data and analytics is wrong? With so much data available, is your organization harnessing it in the most efficient way in order to truly reap all the benefits of big data including driving innovation and improving the customer experience?

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The big data boom – what it means for banking

NCR

Big data has been one of the tech industry’s most popular buzzwords for a few years now. But as the number of data sources grows and technology to process it becomes more powerful, the trend is changing from a nice-to-have addition to becoming an essential part of any company’s offering. Fighting fraud.

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Baidu: AI Exceeds Human Natural Language Comprehension And Open Source Could Make It Even Better

PYMNTS

In that context, Julia Li, director at Baidu Research Institute USA , told Karen Webster, the part for artificial intelligence (AI) to play is obvious: Make the customer experience much smoother and easier than before by stitching all of those discrete actions into something that is a smoother, “one-click” journey.

Training 249
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Microsoft Invests In Grab; The Two Form Strategic Alliance

PYMNTS

“This partnership signals a deep collaboration with Microsoft on an array of technology projects, including big data and artificial intelligence, that will transform the delivery of everyday services and mobility solutions in Southeast Asia,” said Ming Maa, president of Grab, in the press release. “As

Regional 150
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How payments innovation could transform the retail industry

NCR

Evolution in technology has always had a big impact on how people live their lives, but this phenomenon has arguably been more pronounced in the 21 st century than at any other time in human history. Could digital wallets reinvent the customer experience? IoT and AI set to rise in prominence.

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Payments 2016: The Year Of Clarity For The Payments Sector

PYMNTS

Here is the response from James Jenkins, director of payment security at CA Technologies …. Yet the actual specifics of the customer experience, infrastructure and protocols underpinning these services have been uncertain. Customers demand seamless, secure, innovative benefits that are easy to use and benefit them directly.

Payments 123