Banking 2020

OCTOBER 3, 2014

Smartphones Changing The Way Millennials Bank – Financial Brand. How Millennials Will Change the Way You Bank – TIME.com. Banks Failing to Meet Treasurer Demand for Mobile Access – CFO.com. Mobile banking could be more secure than online banking – ABA Banking Journal.

Millennials 47

Millennials Mobile Meeting Branding 47

Banking 2020

SEPTEMBER 30, 2014

Of course, we’re all very familiar with the staggering resources devoted to developing, disseminating and popularizing the unending torrent of mobile apps, as least in part to cater to the whims of the millennials. Even many apps that are mobile-only reflect this philosophy. However, the mobile environment is a fundamentally different.

Industry 91

Industry Millennials Video Mobile 91

American Banker

AUGUST 3, 2020

Five banks, including BBVA USA and BMO Harris Bank, and one credit union will begin offering Google-branded bank accounts in 2021.

Google 86

Google Branding Banking 2020 Digital Banking 86

Banking 2020

AUGUST 23, 2015

Articles via Banking Exchange, The Financial Brand, BankNews. Going digital –really digital: Although mobile and online banking capabilities are often the first step in going digital, research suggests that this step isn’t nearly enough for a financial institution to be considered “digital savvy.”.

Mobile 40

Mobile Online Branding US 40

Banking 2020

JULY 17, 2015

Articles via TheStreet, Miami Today News, The Financial Brand. World emoji day: How emoji passwords will obliterate PINs and make bank accounts safer: While a recent report found that 64% of millennials regularly community using only emoji , that doesn’t mean everyone is ready to communicate with their banks using emoji.

Millennials 40

Millennials Miami Mobile Community 40

Banking 2020

DECEMBER 22, 2014

Which brings us to retail banking in 2015. Yes, of course we already see ads for financial institutions everywhere, but consumers today aren’t only on the subway and at sporting events, they’re online. Just as the consumer is always on, always connected, brand engagement must be a seven-day-a-week, 24-hour undertaking.

Retail 88

Retail Guidelines Mobile Big Data 88

Banking 2020

MARCH 6, 2015

Gamification has been around long enough to prove its success in fields as disparate as fitness, brand marketing and education, and even scholarly studies confirm its effectiveness. A recent article in The Financial Brand delves deep into the topic and explores just some of the areas that could benefit from gamification-like features.

How To 40

How To Branding Mobile Innovation 40

Banking 2020

NOVEMBER 27, 2015

When we’re online, we can go anywhere, and surely do. That’s why digital capabilities have revolutionized every industry from retail and healthcare to banking—if the same services can be had from half a world away, and for a lower cost, why not avail of them? Some online-only startup, with operations based overseas?

Millennials 40

Millennials Survey social media Online 40

Banking 2020

OCTOBER 28, 2014

That’s why the annual study tracking Google search trends in the banking industry, as seen in the Financial Brand , typically makes for interesting reading. Could they be tied to internal initiatives, such as a successful ad campaign or the release of new services and mobile apps? The newest one is no exception.

Google 86

Google ATM Trends Study 86

Banking 2020

JULY 24, 2015

Articles via The Financial Brand, Business Insider, Mobile Payments Today. Reality checks for community banks switching to a digital model: There is a lot of talk about digital banking however, not all digital banking falls under the same umbrella. Will consumers adopt Facebook’s ‘Buy’ button?:

Digital Banking 40

Digital Banking Innovation Payments Community Bank 40

Banking 2020

AUGUST 24, 2015

Entering search queries online is something that we, as consumers do all the time. You need to step back and not necessarily look at search as just a marketing tactic because many times, it’s a big piece of a company’s branding. So when we think about the search experience, how would you say that’s changing with mobile?

Industry 40

Industry Pennsylvania Marketing Mobile 40

Banking 2020

AUGUST 18, 2015

Entering search queries online is something that we, as consumers do all the time. You need to step back and not necessarily look at search as just a marketing tactic because many times, it’s a big piece of a company’s branding. So when we think about the search experience, how would you say that’s changing with mobile?

Industry 40

Industry Pennsylvania Marketing Mobile 40

Banking 2020

OCTOBER 16, 2014

Jill discussed VWCU’s ongoing partnership with University of Arizona’s football organization and how their recent online video campaign has increased engagement with the local community. The credit union has branches in Pima, Pinal, Maricopa and Cochise counties and serves its vast membership via online channels, as well.

Arizona 68

Arizona social media Tucson Video 68

Banking 2020

MARCH 12, 2015

Sure, in an environment where the branch and the ATM have to co-exist with custom mobile apps, omni-channel isn’t just important, it’s inevitable. After all, the customer isn’t thinking of it in terms of branch vs. ATM vs. mobile app; to them, it’s just the bank and the customer, and everything else is communication and transaction.

ATM 40

ATM Retail Mobile Atlanta 40

Banking 2020

FEBRUARY 2, 2016

Yes, retail for sure—a quick search online turns up hundreds of stories about retail omni-channel. While it’s never a case of technology alone, the hardware and software solutions needed to enhance point-of-sale transactions, as well as boost mobile capabilities for purchasing and other functions, hasn’t worked as flawlessly as was hoped.

Retail 40

Retail Strategy Boston Industry 40

Banking 2020

JUNE 9, 2015

These larger institutions—once the most vocally criticized by consumers during the recession—are making considerable improvements in personal interactions with customers, minimizing the occurrence of problems and strengthening brand perceptions. Retail Banking Satisfaction Study SM. . Mobile and Digital Technology.

Regional 40

Regional ATM Customer Experience Policies 40

Banking 2020

SEPTEMBER 24, 2014

There’s no question that the very idea of retail banking has been in turmoil ever since this thing called the Internet came along. Over time it’s only gotten worse, what with attacks from a range of mobile banking applications and contactless payments, most recently the potential phenomenon named Apple Pay.

Apple 71

Apple Retail Course FDIC 71

Banking 2020

FEBRUARY 25, 2015

Ok, so that just qualifies as a novelty item, but it’s part of a larger report from the British Bankers’ Association that focuses on the growing phenomenon of online banking among older consumers. million people in the United Kingdom between the ages of 70 and 100 now engage in Internet banking. The research shows that 2.3

Online 40

Online Millennials Video Technology 40

Banking 2020

NOVEMBER 24, 2014

For example, Athena is nowhere near the size of its brand-name counterparts on Wall Street, yet those few seconds of trading each day accounted for nearly three-fourths all Nasdaq stocks traded during that tiny period—a perfect example of sheer volume having a major impact. It would be nice if those changes happened on our terms.

Oakland 70

Oakland Analytics Regulation Examples 70

Banking 2020

MARCH 26, 2015

Financial institutions are beginning to realize that when collections are done in house, the consumer’s experience is tied to the bank’s brand. With 81% of consumers expecting to use their laptop for banking activities, and 62% expecting to use a mobile device , consumer preference of communication are changing.

Industry 40

Industry Guidelines social media Technology 40

Banking 2020

NOVEMBER 24, 2014

For example, Athena is nowhere near the size of its brand-name counterparts on Wall Street, yet those few seconds of trading each day accounted for nearly three-fourths all Nasdaq stocks traded during that tiny period—a perfect example of sheer volume having a major impact. It would be nice if those changes happened on our terms.

Oakland 42

Oakland Analytics Regulation Examples 42