Banking 2020

NOVEMBER 21, 2014

Top 5 Digital Banking Myths – The Financial Brand. In Liberia, Mobile Banking to Help Ebola-affected Women Traders – Huffington Post. ?Snapchat Snapchat introduces instant mobile payments – CBS News. Mobile Payments Market to Boom by 2019, Research Firm Says – NYTimes. What have you been reading?

Mobile 40

Mobile Payments Customer Experience Fintech 40

Banking 2020

JANUARY 15, 2016

Articles via Mobile Marketing Watch, The Financial Brand, Enterprise Innovation. In 2018, 50 Percent of Consumers Will Use Smartphones or Wearables for Mobile Pay, Says Gartner: A recent study from Gartner, Inc. shows that in the next two years, wearable technology and smartphone apps will be the go-to payment method.

Mobile 40

Mobile Technology Millennials Study 40

Banking 2020

JANUARY 29, 2016

Articles via Mobile Marketing Watch, Mobile Payments Today, The Financial Brand, American Banker. Digital Transformation: Blending Design and Data in Banking: Suggestions and successful tips on how banks can propel a digital transformation strategy to engage customers.

Mobile 40

Mobile Industry Technology Payments 40

Banking 2020

SEPTEMBER 20, 2015

Articles via CBinsight, The Financial Brand, Banking Exchange. What’s fueling your mobile banking channel?: Mobile banking usage is continuing to increase in popularity and it’s important that financial institutions keep mobile channels as up to date as online channels.

Mobile 40

Mobile Data Apple Survey 40

Banking 2020

JANUARY 9, 2015

Mobile Apps Are The Branches Of The Future – The Financial Brand. Comfort Zones: Acclimating Consumers to Mobile Banking– Nielson. 10 Big Ideas to Improve Your Bank in 2015 – American Banker. ? Digital Banking through customer centric BPM – Finextra. Spotlight banking big ideas mobile app omnichannel'

Mobile 40

Mobile Digital Banking Branding US 40

Banking 2020

APRIL 17, 2015

Articles via Buzzfeed, The New York Times, Banking Exchange and The Financial Brand. Nowhere in the world uses mobile banking as much as Africa: A new World Bank-Gallup poll shows that there’s been more mobile banking growth in sub-Saharan Africa than anywhere else in the world.

Customer Experience 40

Customer Experience Mobile New York Apple 40

Banking 2020

FEBRUARY 9, 2016

Mobile is no longer for a small slice of society; it’s redefining the way people live on a global scale. By 2020, this number will likely hit 6.1 In addition to the growing proliferation of mobile phones in society, the way we use them is evolving, too. Mobile creates a myriad of opportunities to revolutionize banking.

Mobile 40

Mobile Industry Millennials Survey 40

Banking 2020

AUGUST 19, 2015

Three Common Misconceptions about Mobile Security. Studies show that a person has more anxiety about losing their mobile device than their purse or wallet. This anxiety even has a name – nomophobia, or “no mobile phone phobia.”. Nomophobia is the fear of being out of mobile phone contact, and in a sense it’s entirely reasonable.

Mobile 40

Mobile Security US Data 40

Banking 2020

FEBRUARY 13, 2015

Articles via American Banker, Payments Source, The Financial Brand, Bank Innovation. Bank websites said to suffer from attention shift to mobile: While banks’ mobile banking capabilities are continuing to evolve, in some cases, Web-based products and services are being ignored.

Apple 40

Apple Mobile Payments Millennials 40

Banking 2020

DECEMBER 5, 2014

Westpac adds fingerprint access to mobile banking app – CNET. Mobile Banking Precautions: How To Avoid Cyberattacks – Investor’s Business Daily. Despite Digital Banking Growth, Traditional Channels Survive – The Financial Brand. ?Go Banking Roundup: Loan-To-Deposit Ratio – Forbes.

Mobile 40

Mobile Digital Banking Branding US 40

Banking 2020

FEBRUARY 20, 2015

Articles via Banking Exchange, The Financial Brand ,Wall Street Journal and BankThink. Samsung makes move into mobile payments: Samsung announced that it has acquired LoopPay Inc. , a start-up in the mobile payments industry. Below are interesting stories the Banking.com staff has been reading over the past week.

Millennials 40

Millennials Innovation Mobile Samsung 40

Banking 2020

NOVEMBER 13, 2015

Articles via USA Today, Payments Today, The Financial Brand and Bloomberg. No security silver bullet for mobile payments: As mobile payments become more popular for consumers, it is also making mobile devices a growing target for hackers. The hackers pulled off the largest theft of customer data from a U.S.

Mobile 40

Mobile Boston Payments Security 40

Banking 2020

MARCH 7, 2015

Articles via The Financial Brand, Credit Union Times, Finextra and Mobile Payments Today. The consolidation game in the mobile payments market: Even though it’s still early in 2015, mobile payments are already having a busy year! Below are interesting stories the Banking.com staff has been reading over the past week.

Mobile 40

Mobile Millennials Payments social media 40

Banking 2020

JANUARY 21, 2016

Meanwhile, McAfee Labs noted in December that there is a growing threat for mobile banking apps resulting from poor coding practices. Mobile apps often rely on back-end services for secure data storage and communications,” explained McAfee in a blog post. But are banks’ own systems likely to be any more secure?

Mobile 40

Mobile Payments Security Innovation 40

Banking 2020

OCTOBER 30, 2014

Financial institutions are always looking for new ways to attract customers and give the best look and feel to their brand. For our most recent FI Highlight, we spoke with Dianne Larsen, senior vice president, director of marketing, Banner Bank. What is new about your online and mobile banking experience? .

Community Bank 95

Community Bank Branding Marketing Mobile 95

American Banker

AUGUST 3, 2020

Five banks, including BBVA USA and BMO Harris Bank, and one credit union will begin offering Google-branded bank accounts in 2021.

Google 87

Google Branding Banking 2020 Digital Banking 87

Banking 2020

SEPTEMBER 26, 2014

The real reasons why banks are adopting PFM – Finextra. Apple Pay Brings Advancements to Mobile Payments, but Still Faces Barriers – Barlow Research. Banking Vs. Google, Apple and Amazon – Forbes.com. Growing Demand for Mobile Banking Hurts Small Institutions - The Financial Brand.

Apple 62

Apple Innovation Google Mobile 62

Banking 2020

DECEMBER 19, 2014

Building a Digital Bank is a Matter of Survival – The Financial Brand. Mobile’s Rise Poses a Riddle for Banks – WSJ. Mobile Banking Leaves Something to Be Desired, Consumers Say – eWeek. Digital technology to open up core banking market – ComputerWeekly. What have you been reading?

Innovation 54

Innovation Technology Mobile Digital Banking 54

Banking 2020

DECEMBER 22, 2014

One issue covered in the Financial Brand that’s potentially fascinating is the idea of using analytics to drive greater personalization in every aspect of customer interaction. It might sound lofty, but the truth is that seeing mobile shift purely in terms of technology is a mistake—it’s more about utility, behavior and yes, context.

Retail 88

Retail Guidelines Mobile Big Data 88

Banking 2020

OCTOBER 3, 2014

Smartphones Changing The Way Millennials Bank – Financial Brand. How Millennials Will Change the Way You Bank – TIME.com. Banks Failing to Meet Treasurer Demand for Mobile Access – CFO.com. Mobile banking could be more secure than online banking – ABA Banking Journal.

Millennials 47

Millennials Mobile Meeting Branding 47

Banking 2020

JULY 17, 2015

Articles via TheStreet, Miami Today News, The Financial Brand. World emoji day: How emoji passwords will obliterate PINs and make bank accounts safer: While a recent report found that 64% of millennials regularly community using only emoji , that doesn’t mean everyone is ready to communicate with their banks using emoji.

Millennials 40

Millennials Miami Mobile Community 40

Banking 2020

MARCH 27, 2015

Articles via Mobile Commerce Daily, Wall Street Journal, The Financial Brand, Banking Exchange. Marketers must understand mobile banking consumers’ lucrative potential: More than 90% of banking households in the U.S. use digital channels to access their banks. They are the customer of the future.”.

Millennials 40

Millennials Digital Banking Mobile Branding 40

Banking 2020

JANUARY 26, 2015

Articles via Mobile Payments Today, Banking Exchange, The Financial Brand, American Banker and Bank Innovation. Omnichannel banking: A consumer-first, not bank-first, experience: The days of bank branches being the only way consumers could access their financial information are long gone.

Customer Experience 40

Customer Experience Innovation Digital Banking Mobile 40

Banking 2020

APRIL 24, 2015

Articles via Mobile Payments Today, BAI Banking Strategies, The Financial Brand, Bank News. Study: improved security is key to success for mobile banking: A recent survey from RateWatch revealed that while mobile banking may be struggling to attract new customers, those already using it are doing so more often.

Millennials 40

Millennials Innovation Security Mobile 40

Banking 2020

OCTOBER 28, 2014

That’s why the annual study tracking Google search trends in the banking industry, as seen in the Financial Brand , typically makes for interesting reading. Could they be tied to internal initiatives, such as a successful ad campaign or the release of new services and mobile apps? The newest one is no exception.

Google 86

Google ATM Trends Study 86

Banking 2020

AUGUST 23, 2015

Articles via Banking Exchange, The Financial Brand, BankNews. Going digital –really digital: Although mobile and online banking capabilities are often the first step in going digital, research suggests that this step isn’t nearly enough for a financial institution to be considered “digital savvy.”.

Mobile 40

Mobile Online Branding US 40

Banking 2020

MARCH 6, 2015

Gamification has been around long enough to prove its success in fields as disparate as fitness, brand marketing and education, and even scholarly studies confirm its effectiveness. A recent article in The Financial Brand delves deep into the topic and explores just some of the areas that could benefit from gamification-like features.

How To 40

How To Branding Mobile Innovation 40

Banking 2020

AUGUST 24, 2015

You need to step back and not necessarily look at search as just a marketing tactic because many times, it’s a big piece of a company’s branding. Sabrina: One last question I have for you –the world is moving toward mobile and we know that, in a lot of ways, we’re thinking about designing for mobile first.

Industry 40

Industry Pennsylvania Marketing Mobile 40

Banking 2020

AUGUST 18, 2015

You need to step back and not necessarily look at search as just a marketing tactic because many times, it’s a big piece of a company’s branding. Sabrina: One last question I have for you –the world is moving towards mobile and we know that, in a lot of ways, we’re thinking about designing for mobile first.

Industry 40

Industry Pennsylvania Marketing Mobile 40

Banking 2020

JULY 24, 2015

Articles via The Financial Brand, Business Insider, Mobile Payments Today. Reality checks for community banks switching to a digital model: There is a lot of talk about digital banking however, not all digital banking falls under the same umbrella.

Digital Banking 40

Digital Banking Innovation Payments Community Bank 40

Banking 2020

FEBRUARY 1, 2016

While banking apps are still relatively novel and are seen as risky by some cautious consumers, the move to mobile banking is gaining momentum as people begin to understand the technology and security behind these apps. And once customers discover the ease and efficiency of mobile banking, it’s hard to go back to anything else.

Customer Experience 40

Customer Experience Online Mobile Digital Banking 40

Banking 2020

NOVEMBER 27, 2015

That’s why digital capabilities have revolutionized every industry from retail and healthcare to banking—if the same services can be had from half a world away, and for a lower cost, why not avail of them? That’s far, far above mobile phone network providers, online retailers, consumer technology companies, and even social media providers.

Millennials 40

Millennials Survey social media Online 40

Banking 2020

FEBRUARY 26, 2015

Contact-less technologies, mobile technologies and the mobile commerce market share will increase in 2015: The migration will also trigger the increase in mobile payments, since it is perceived as a “more secure way of payment” by many consumers. Voices bitcoin EMV mobile technologies payments'

Payments 40

Payments Bitcoin Mobile System 40

Banking 2020

DECEMBER 7, 2015

But consumers also want choice – so for instance they want to buy a store-branded gift card to give as a present. The vehicle for exchanging the money has changed and you can now choose from lots of different models – but the starting point and end points are nearly always the same, usually a bank checking account.

Atlanta 40

Atlanta social media Cards Payments 40

Banking 2020

JUNE 9, 2015

These larger institutions—once the most vocally criticized by consumers during the recession—are making considerable improvements in personal interactions with customers, minimizing the occurrence of problems and strengthening brand perceptions. Retail Banking Satisfaction Study SM. . Mobile and Digital Technology.

Regional 40

Regional ATM Customer Experience Policies 40

Banking 2020

SEPTEMBER 24, 2014

There’s no question that the very idea of retail banking has been in turmoil ever since this thing called the Internet came along. Over time it’s only gotten worse, what with attacks from a range of mobile banking applications and contactless payments, most recently the potential phenomenon named Apple Pay.

Apple 71

Apple Retail Course FDIC 71

Banking 2020

OCTOBER 16, 2014

It elevates our brand awareness locally, while delivering an added value to our membership base by giving fans exclusive access to the coach of their the hometown team. Social media gives that opportunity to serve as a customer service arm while creating an engaged community around our brand and its purpose.

Arizona 68

Arizona social media Tucson Video 68