Banking 2020

SEPTEMBER 26, 2014

Banking Vs. Google, Apple and Amazon – Forbes.com. Growing Demand for Mobile Banking Hurts Small Institutions - The Financial Brand. Rethinking the Bank Branch in a Digital World – Harvard Business Review Blog. Apple Pay Won’t Replace Your Local Bank Branch, Analyst Says – WSJ Blog.

Apple 62

Apple Innovation Google Mobile 62

Banking 2020

DECEMBER 5, 2014

Westpac adds fingerprint access to mobile banking app – CNET. Mobile Banking Precautions: How To Avoid Cyberattacks – Investor’s Business Daily. Despite Digital Banking Growth, Traditional Channels Survive – The Financial Brand. ?Go Go Digital, But Don’t Forget Banking’s Human Factor – American Banker.

Mobile 50

Mobile Digital Banking Branding US 50

Banking 2020

DECEMBER 22, 2014

One issue covered in the Financial Brand that’s potentially fascinating is the idea of using analytics to drive greater personalization in every aspect of customer interaction. Just as the consumer is always on, always connected, brand engagement must be a seven-day-a-week, 24-hour undertaking.

Retail 88

Retail Guidelines Mobile Big Data 88

Banking 2020

FEBRUARY 5, 2016

Articles via PYMNTS.com, The Financial Brand, Mobile Marketing Watch. 10 Digital Trends Banks & Credit Unions Should Embrace: With a new year comes new innovation and trends. This article features 10 digital trends banking should embrace in 2016.

Trends 40

Trends Mobile Study Retail 40

Banking 2020

SEPTEMBER 16, 2014

This is the best way, they believe, to accomplish what traditional advertising and other market-facing strategies are typically designed to achieve— strengthen the brand, grow the business, etc. On the flip side, a few poorly-worded Tweets could, if tied back to their employer, cost them their jobs and damage the brand.

social media 78

social media Study Strategy Marketing 78

Banking 2020

JANUARY 9, 2015

Mobile Apps Are The Branches Of The Future – The Financial Brand. Comfort Zones: Acclimating Consumers to Mobile Banking– Nielson. 10 Big Ideas to Improve Your Bank in 2015 – American Banker. ? Below are interesting stories the Banking.com staff has been reading over the past week.

Mobile 40

Mobile Digital Banking Branding US 40

Banking 2020

MARCH 6, 2015

Gamification has been around long enough to prove its success in fields as disparate as fitness, brand marketing and education, and even scholarly studies confirm its effectiveness. A recent article in The Financial Brand delves deep into the topic and explores just some of the areas that could benefit from gamification-like features.

How To 40

How To Branding Mobile Innovation 40

Banking 2020

JANUARY 15, 2016

Articles via Mobile Marketing Watch, The Financial Brand, Enterprise Innovation. Branch Banking Lessons to Improve the Mobile Experience: Although mobile banking has become largely utilized, especially by millennials, there are a few lessons that banking apps can learn for a more traditional experience.

Mobile 40

Mobile Technology Millennials Study 40

Banking 2020

DECEMBER 5, 2014

Westpac adds fingerprint access to mobile banking app – CNET. Mobile Banking Precautions: How To Avoid Cyberattacks – Investor’s Business Daily. Despite Digital Banking Growth, Traditional Channels Survive – The Financial Brand. ?Go Go Digital, But Don’t Forget Banking’s Human Factor – American Banker.

Mobile 40

Mobile Digital Banking Branding US 40

Banking 2020

NOVEMBER 21, 2014

Visionary FinTech Leaders Talk About The New Banking Customer Experience Model – Forbes. Top 5 Digital Banking Myths – The Financial Brand. In Liberia, Mobile Banking to Help Ebola-affected Women Traders – Huffington Post. ?Snapchat Below are interesting stories the Banking.com staff has been reading over the past week.

Mobile 40

Mobile Payments Customer Experience Fintech 40

Banking 2020

OCTOBER 3, 2014

Smartphones Changing The Way Millennials Bank – Financial Brand. How Millennials Will Change the Way You Bank – TIME.com. Banks Failing to Meet Treasurer Demand for Mobile Access – CFO.com. Cracking the Credit Union Millennial Conundrum with On Your Way’s Jared Cahill… – CU Broadcast.

Millennials 47

Millennials Mobile Meeting Branding 47

Banking 2020

SEPTEMBER 20, 2015

Articles via CBinsight, The Financial Brand, Banking Exchange. What’s fueling your mobile banking channel?: Mobile banking usage is continuing to increase in popularity and it’s important that financial institutions keep mobile channels as up to date as online channels.

Mobile 40

Mobile Data Apple Survey 40

Banking 2020

JANUARY 29, 2016

Articles via Mobile Marketing Watch, Mobile Payments Today, The Financial Brand, American Banker. The Widening Worldwide Reach of Wearables: According to International Data Corporation, wearable technology such as smartwatches, smarter clothing, and eyewear will be more ubiquitous than ever in the near future.

Mobile 40

Mobile Industry Technology Payments 40

Banking 2020

JANUARY 26, 2015

Articles via Mobile Payments Today, Banking Exchange, The Financial Brand, American Banker and Bank Innovation. Omnichannel banking: A consumer-first, not bank-first, experience: The days of bank branches being the only way consumers could access their financial information are long gone.

Customer Experience 40

Customer Experience Innovation Digital Banking Mobile 40

Banking 2020

AUGUST 7, 2015

Articles via BankThink, American Banker, The Financial Brand. The do’s and don’ts of marketing bank technology: While software updates might be a big deal to product and tech teams, they’re not what consumers care about. Below are interesting stories the Banking.com staff has been reading over the past week.

Millennials 40

Millennials Security Marketing Survey 40

Banking 2020

AUGUST 23, 2015

Articles via Banking Exchange, The Financial Brand, BankNews. Going digital –really digital: Although mobile and online banking capabilities are often the first step in going digital, research suggests that this step isn’t nearly enough for a financial institution to be considered “digital savvy.”.

Mobile 40

Mobile Online Branding US 40

Banking 2020

NOVEMBER 27, 2015

That’s why digital capabilities have revolutionized every industry from retail and healthcare to banking—if the same services can be had from half a world away, and for a lower cost, why not avail of them? No one understands this trend better than those pesky millennials. It’s exhausting just trying to keep pace, let alone stay ahead.

Millennials 40

Millennials Survey social media Online 40

Banking 2020

JULY 24, 2015

Articles via The Financial Brand, Business Insider, Mobile Payments Today. Reality checks for community banks switching to a digital model: There is a lot of talk about digital banking however, not all digital banking falls under the same umbrella.

Digital Banking 40

Digital Banking Innovation Payments Community Bank 40

Banking 2020

JULY 17, 2015

Articles via TheStreet, Miami Today News, The Financial Brand. World emoji day: How emoji passwords will obliterate PINs and make bank accounts safer: While a recent report found that 64% of millennials regularly community using only emoji , that doesn’t mean everyone is ready to communicate with their banks using emoji.

Millennials 40

Millennials Miami Mobile Community 40

Banking 2020

APRIL 24, 2015

Articles via Mobile Payments Today, BAI Banking Strategies, The Financial Brand, Bank News. Study: improved security is key to success for mobile banking: A recent survey from RateWatch revealed that while mobile banking may be struggling to attract new customers, those already using it are doing so more often.

Millennials 40

Millennials Innovation Security Mobile 40

Banking 2020

OCTOBER 16, 2014

It elevates our brand awareness locally, while delivering an added value to our membership base by giving fans exclusive access to the coach of their the hometown team. Social media gives that opportunity to serve as a customer service arm while creating an engaged community around our brand and its purpose.

Arizona 68

Arizona social media Tucson Video 68

Banking 2020

MAY 15, 2015

Articles via Credit Union Times, Bank Innovation, American Banker, The Financial Brand. Below are interesting stories the Banking.com staff has been reading over the past week.

Millennials 40

Millennials Survey Branding Innovation 40

Banking 2020

APRIL 17, 2015

Articles via Buzzfeed, The New York Times, Banking Exchange and The Financial Brand. Nowhere in the world uses mobile banking as much as Africa: A new World Bank-Gallup poll shows that there’s been more mobile banking growth in sub-Saharan Africa than anywhere else in the world.

Customer Experience 40

Customer Experience Mobile New York Apple 40

Banking 2020

APRIL 3, 2015

Articles via PYMNTS.com, Bank Innovation, Information Age, The Financial Brand. Below are interesting stories the Banking.com staff has been reading over the past week. The changing face of Internet consumption: According to a recent report, just under 65% of Americans have a smartphone.

Digital Banking 40

Digital Banking Millennials Security Branding 40

Banking 2020

DECEMBER 7, 2015

But consumers also want choice – so for instance they want to buy a store-branded gift card to give as a present. The analogy of cash and prepaid gift cards is useful. Every shop accepts cash, making it an ubiquitous form of payment. This closed-loop prepaid gift card might be restricted for use in only one chain of shops.

Atlanta 40

Atlanta social media Cards Payments 40

Banking 2020

MARCH 20, 2015

Articles via American Banker, Bankrate, Financial Brand and Bank Innovation. Below are interesting stories the Banking.com staff has been reading over the past week.

Community Bank 40

Community Bank Community ATM Innovation 40

Banking 2020

MARCH 27, 2015

Articles via Mobile Commerce Daily, Wall Street Journal, The Financial Brand, Banking Exchange. Marketers must understand mobile banking consumers’ lucrative potential: More than 90% of banking households in the U.S. use digital channels to access their banks.

Millennials 40

Millennials Digital Banking Mobile Branding 40

Banking 2020

MARCH 13, 2015

Articles via MainStreet, The Financial Brand, Banking Exchange, PaymentWeek. Below are interesting stories the Banking.com staff has been reading over the past week. Cardless ATMs spit out cash at the command of your smartphone –no plastic required: If you think cardless ATMs are far off in the future, you should think again.

ATM 40

ATM Apple Strategy Technology 40

Banking 2020

FEBRUARY 20, 2015

Articles via Banking Exchange, The Financial Brand ,Wall Street Journal and BankThink. Below are interesting stories the Banking.com staff has been reading over the past week.

Millennials 40

Millennials Innovation Mobile Samsung 40

Banking 2020

MARCH 19, 2015

It’s not as if large-scale cybercrimes are new—there’s been a slew of them in just the past year, with brands that are household names being victimized (along with their customers). Many of these companies have sustained massive damage to the overall brand, not to mention the bottom line. That’s messy enough.

Regulation 40

Regulation America Compliance Industry 40

Banking 2020

APRIL 9, 2015

Look for those moments where your user is not yet interacting with your brand, but needs them dearly. As he mentioned in FAST Company, it’s easy to get stuck in a rut so here a few things to keep in mind. Context is key. Question everything. If colleagues are shooting down your concepts using antiquated mindsets, make sure to ask “Why?”

Innovation 40

Innovation How To Leadership Industry 40

Banking 2020

FEBRUARY 13, 2015

Articles via American Banker, Payments Source, The Financial Brand, Bank Innovation. Bank websites said to suffer from attention shift to mobile: While banks’ mobile banking capabilities are continuing to evolve, in some cases, Web-based products and services are being ignored.

Apple 40

Apple Mobile Payments Millennials 40

Banking 2020

AUGUST 24, 2015

You need to step back and not necessarily look at search as just a marketing tactic because many times, it’s a big piece of a company’s branding.

Industry 40

Industry Pennsylvania Marketing Mobile 40

Banking 2020

AUGUST 18, 2015

You need to step back and not necessarily look at search as just a marketing tactic because many times, it’s a big piece of a company’s branding.

Industry 40

Industry Pennsylvania Marketing Mobile 40

Banking 2020

JANUARY 27, 2016

First, let’s acknowledge that most financial services institutions, including relatively small credit unions, have developed and launched branded and customizable banking apps. This is a fickle market—after decades of brand building, we find that loyalty lasts only until the next big thing comes along.

Mobile 40

Mobile Branding Industry Innovation 40

Banking 2020

MARCH 7, 2015

Articles via The Financial Brand, Credit Union Times, Finextra and Mobile Payments Today. Below are interesting stories the Banking.com staff has been reading over the past week. 8 astonishing facts bankers should know about millennials: Did you know that recent data shows that 52% of millennials prefer non-traditional payments ?

Mobile 40

Mobile Millennials Payments social media 40

Banking 2020

OCTOBER 28, 2014

That’s why the annual study tracking Google search trends in the banking industry, as seen in the Financial Brand , typically makes for interesting reading. In the most basic sense, Google searches offer a peek into the zeitgeist. The newest one is no exception. Some searches are both surprising and hard to explain.

Google 86

Google ATM Trends Study 86