Banking 2020

MARCH 7, 2015

Articles via The Financial Brand, Credit Union Times, Finextra and Mobile Payments Today. A new World Council Report has worked to develop strategies for credit unions to execute on to attract younger members, including: providing digital services, turning employees into ambassadors and engaging with members on social media.

Mobile 40

Mobile Millennials Payments social media 40

Banking 2020

MARCH 27, 2015

Articles via Mobile Commerce Daily, Wall Street Journal, The Financial Brand, Banking Exchange. Marketers must understand mobile banking consumers’ lucrative potential: More than 90% of banking households in the U.S. use digital channels to access their banks. What have you been reading?

Millennials 40

Millennials Digital Banking Mobile Branding 40

Banking 2020

FEBRUARY 9, 2016

Mobile is no longer for a small slice of society; it’s redefining the way people live on a global scale. By 2020, this number will likely hit 6.1 In addition to the growing proliferation of mobile phones in society, the way we use them is evolving, too. Mobile creates a myriad of opportunities to revolutionize banking.

Mobile 40

Mobile Industry Millennials Survey 40

Banking 2020

DECEMBER 19, 2014

Building a Digital Bank is a Matter of Survival – The Financial Brand. Mobile’s Rise Poses a Riddle for Banks – WSJ. Mobile Banking Leaves Something to Be Desired, Consumers Say – eWeek. Digital technology to open up core banking market – ComputerWeekly. What have you been reading?

Innovation 54

Innovation Technology Mobile Digital Banking 54

Banking 2020

JANUARY 26, 2015

Articles via Mobile Payments Today, Banking Exchange, The Financial Brand, American Banker and Bank Innovation. Omnichannel banking: A consumer-first, not bank-first, experience: The days of bank branches being the only way consumers could access their financial information are long gone.

Customer Experience 40

Customer Experience Innovation Digital Banking Mobile 40

American Banker

AUGUST 3, 2020

Five banks, including BBVA USA and BMO Harris Bank, and one credit union will begin offering Google-branded bank accounts in 2021.

Google 86

Google Branding Banking 2020 Digital Banking 86

Banking 2020

FEBRUARY 1, 2016

Without those personal relationships to foster loyalty, banks have to find a way to digitize that feeling of being known and understood — if they want to have any hope of maintaining customer satisfaction. And once customers discover the ease and efficiency of mobile banking, it’s hard to go back to anything else.

Customer Experience 40

Customer Experience Online Mobile Digital Banking 40

Banking 2020

AUGUST 23, 2015

Articles via Banking Exchange, The Financial Brand, BankNews. Going digital –really digital: Although mobile and online banking capabilities are often the first step in going digital, research suggests that this step isn’t nearly enough for a financial institution to be considered “digital savvy.”.

Mobile 40

Mobile Online Branding US 40