Mobile Apps And Gas: The Brand/Aggregator Brand Conundrum

PYMNTS

As a result, drivers are increasingly using their mobile phones to not only find the best prices for gas at the most convenient stations, but to find new forms of consumer convenience that goes well beyond bargain hunting alone. consumers use a mobile app to assist with their purchase of gas. That’s according to a new study of 10,000 consumers on their use of mobile apps and paying at the pump. Mobile payments — the ability to pay for gas using an app?

Instant Brands Teams With Google On Voice-Command Instant Pot

PYMNTS

Instant Brands, the maker of the Instant Pot, announced a new collaboration with Google during the CES show being held in Las Vega this week. The Instant Pot Smart WiFi cooker lets users monitor and control the Instant Pot from the Instant Pot mobile app.

Menswear Brands Get An Online Spotlight With Deal-Of-The-Day Platforms

PYMNTS

Small menswear brands, even some that are considered to be medium or large, might face a challenge when it comes to marketing: How do they get in front of consumers? The idea is that brands don’t have to worry about competition or incentives to drive people to purchase their products. “We

Mobile Game Shows Offer Brands Prized Millennial Viewers

PYMNTS

And though this market presents brands with a large audience of potential customers, will digitally native millennials tune in to a shopping network? The mobile game show HQ Live Trivia, already counts up to two million participants per game. As mobile game show-like apps such as HQ Live Trivia take hold, mobile shopping game shows such as Gravy are seeking to capture the attention of millennials, with short broadcasts almost every night of the week.

For Better Or Worse, Customer Service IS The Brand

PYMNTS

A good product at a good price: that used to be the recipe for a good brand. Brand value. Customer service is one of Amazon’s top bragging rights, and in the future, it’s going to have to be a strength for every successful brand — at least, that’s what Applause CEO Doron Reuveni thinks. The experiences a customer has when interacting with a brand — from the consideration phase through purchase and support — are now determining the winners and losers.”.

Brands Stretch Their Legs Online

PYMNTS

One of the most recent experiments for direct-to-consumer eCommerce is taking place on Instagram , and, if successful, could forge a path for brands that want to sell directly to online consumers. Adidas , Louis Vuitton , Aritzia and The Kooples are among the early brand participants in Instagram’s policy of enabling consumers to buy items while in Stories, Adweek recently reported.

Innovation-Seeking Big Brands Pop Up In Small Spaces

PYMNTS

Brands might want a space to test new concepts with shoppers in brick-and-mortar retail environments, but they don’t always want the time and expense involved in building out a permanent store. To that end, retailers like Macy’s are turning to pop-up shops to showcase brands — and giving them a level of flexibility not often found with traditional stores. While the pop-ups will benefit brands with flexibility and staffing, they also benefit Macy’s.

Dunkin’ Brands Appoints New CEO

PYMNTS

Taking over from a chief executive who spent almost 10 years at the helm of Dunkin’ Brands , David Hoffmann now has the top post at the quick-service restaurant (QSR) chain. QSR brands. The news comes as Dunkin’ has — like its oft-mentioned competitor Starbucks — been pushing consumers toward greater use of mobile order ahead , and bumping into the same order-ahead issues that tend to plague QSRs. Retail Dunkin Brands Dunkin’ Donuts executive hiring News personnel What's Ho

Millennials (Still) Don’t Like Card-Branded Mobile Wallets

Bank Innovation

Millennial consumers still prefer third-party money transfer systems, such as PayPal, over card-branded (e.g. Android Pay) mobile wallets. More than half (52%) of millennial consumers (ages 23 to 37) said they use third-party money transfer systems, compared to only 29% who use card-branded digital wallets, and 22% that use device-specific wallets, […]. DataBank Databank Amex mobile wallets P2P

12 Coolest Brands in Banking 2016

Bank Innovation

We are proud fintech nerds, and for five years we have marked the Coolest Brands in Banking on Bank Innovation based not on the type of sunglasses worn by a CEO, but on the Read More. When we think of cool, James Dean doesn’t immediately come to mind. The app Songsterr does.

Amex Rolls Out New Global Branding Campaign

PYMNTS

On Monday (April 9), American Express unveiled a new global brand platform and marketing campaign dubbed “Powerful Backing: Don’t Do Business / Don’t Live Life Without It.”. While we have always been known as a relationship company, many people have considered us as only a consumer brand. At its core, our brand platform reinforces the enduring relationships we have with our customers, who are incredibly multidimensional.”.

Overstock Unveils 17 Private Label Brands

PYMNTS

Overstock has unveiled 17 exclusive private label furniture brands, featuring more than 16,000 furniture and home décor products. The company says the new brands will allow its customers to mix and match furniture across both style and price to achieve a unique look for their home — something that 82 percent of consumers want, according to a recent consumer survey by Overstock.

Why Legacy Banks Have Mobile App Advantages

PYMNTS

Maybe it’s the reputation of a brand that lowers the mental resistance to inputting payment and personal details on a mobile device to complete a transaction. Consumers, too, play a role in the wider mobile banking security picture.

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The right mobile messaging is critical to a brand's marketing efforts

Mobile Payments Today

McDonald's and Skogen's Festival Foods discussed mobile messaging at the recent CONNECT: The Mobile CX Summit in Chicago Executives from Caesars Entertainment, Guess?,

Chase Leverages Sapphire Brand for New(ish) Checking Account

Bank Innovation

JPMorgan Chase announced that it was rolling over customers with a Chase Premier Platinum checking account to its better-known consumer brand, Chase Sapphire.

Facebook – the first big-brand bank

BankNXT

It certainly has brand on its side. Facebook – the first big-brand bank on BankNXT. Banking Mobile & Online UX branding Duena Blomstrom FacebookIs Facebook the future of banking? Story by Duena Blomstrom.

Inside Barclaycard’s Co-Branding Strategy

Bank Innovation

The answer, at least to Barclaycard, is co-branding. Cards Exclusive Innovations Mobile Open Fintech Payments StartupsEXCLUSIVE – What’s a bank to do when it’s core market is somewhere else and it’s trying to establish itself as a major player in a market already dominated by a set of major banks? Based in the U.K., Barclays is one of the major banks in Europe. […].

Inmoji Goes Contextual Commerce With Brand Bots

PYMNTS

A technology startup is looking to put mobile messaging into context. On Friday (April 8), Inmoji — which creates branded, interactive emojis for integration into consumer messaging — announced a new feature, Inmoji Brand Bots.

Direct-To-Consumer Mattress Brands Go Cross-Channel

PYMNTS

There is no shortage of direct-to-consumer mattress brands as mattress sales move from brick-and-mortar retail to eCommerce. One brand, though, saw a market opportunity as brands like Casper and Leesa took off. But the brands currently on the market were a useful learning experience for Nectar. The brand, which was founded in 2017, claims to sell more than 1,000 mattresses per day. The company behind Nectar Sleep is also seeking to launch multiple brands.

Bingxi Culture Works With Alipay For Art Sharing, Razer Pay Sees Interest From Brands

PYMNTS

In addition, Razer ’s mobile wallet dubbed Razer Pay may come to tens of thousands of point-of-sale (POS) terminals in Singapore , and a Worldpay study has found that consumers in Singapore still prefer to make payments with credit cards over eWallets.

Title Nine Boosts Its Brand, Customer Experience

PYMNTS

Developing a cohesive environment where both customers feel a sense of community and the website brand matches that can be a challenge. The retailer’s website has now upgraded its website for enhanced functionality, product content, personalized selling tools, improved checkout processes and a heightened mobile experience. ” Retail athletic apparel brand customer digital brand ecommerce Sporting goods Title Nine women's apparel women's clothes

Dine Brands Experiments With Order-Ahead Tech For Dine-In Customers

PYMNTS

Borrowing from the strategy of fast food restaurants, Dine Brands is working on a new order-ahead technology. It’s like converting casual dining to fast food,” Dine Brands CEO Stephen Joyce told The Post. Dine Brands, which oversees IHOP and Applebee’s Grill & Bar , is developing and experimenting with the technology, as same-store sales at Applebee’s locations in the U.S.

How Cashierless Checkout Can Power Brand Marketing Experiences

PYMNTS

Cashierless stores aren’t just for mega retailers like Amazon to sell prepared food from their kitchens or products from other producers: Beverage brands, among other companies, are getting into the action and choosing this checkout experience for stores that showcase their own products IRL (“in real life”) as a marketing tool. This week, beverage company Dirty Lemon plans to bring such a store to New York City this week – with a little help from mobile technology.

Chase Sapphire Brand Expanding Into Checking Accounts

PYMNTS

is expanding the Sapphire credit card brand into new areas of personal finance, including checking accounts. JPMorgan said that by bringing together Chase Pay and Samsung Pay, it gives cardholders more ways to pay via their mobile phones at more locations. Samsung Pay is accepted at nearly all payment terminals, making it the most widely accepted mobile payment product in the United States, JPMorgan said in the release. JPMorgan Chase & Co.

Direct To Consumer: Big Brands Vs. Small Brands

PYMNTS

Rather than selling through a brick-and-mortar location or even on its own company website, some brands are looking to marketplaces like Amazon to sell to consumers. In this piece, we’ll review some of the larger and smaller brands that have taken this concept and run with it. Big Brands. While Nike already had a direct-to-consumer presence established with its website and mobile app, it’s hoping that the Amazon deal will help move the revenue needle. Small Brands.

Nymbus Will Help Banks Launch A Standalone Brand in 90 Days

Bank Innovation

Nymbus, a startup taking on what is arguably banking’s biggest problem — aging, outdated cores — announced a new product today called SmartLaunch, which “enables financial institutions to stand up a turnkey digital brand under their existing charter in as few as 90 days.”

CPG Brands Tackle The Sharing Economy

CB Insights

CPG brands need to go to shoppers, rather than waiting around for shoppers to come to them. We see room for CPG brands to grow through: Home-sharing — Airbnb boasts roughly 5M home listings across 18K cities. The more personal nature of Airbnb could make it a better bet for CPG brands.

PODCAST: Has Mobile Flattened The Payments World?

PYMNTS

In what has been — historically speaking — the blink of an eye, mobile phones have gone from zero to nearly ubiquitous in a remarkably short time. Today, more than 5 billion people on planet earth carry a mobile phone of some description. In short, the mobile device has become the necessary navigation tool for day-to-day life. This brings about challenges when it comes to mobile evolution in India, he noted, which is building from something of a blank slate.

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Alipay Teams With UEFA For Mobile Payments At Soccer Games

PYMNTS

With the tie-up, the retailer noted it would bring the payment option into select brick-and-mortar stores across its brands. International Alipay Ant Financial digital payments digitization europe mobile pay Mobile Payments mobile wallet News partnership soccer What's Hot

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Valitor partners Dejamobile to offer mobile payments and branded mobile wallets

The Paypers

(The Paypers) Valitor has announced its partnership with Dejamobile to offer mobile payments and branded mobile wallet services to their clients

JOANN Taps Into Mobile Location-Based Advertising

PYMNTS

In an effort to tap into incremental revenue and store visits, fabric and craft retailer JOANN Stores is teaming up with mobile location platform Teemo. JOANN Stores was looking for a mobile solution as both consumers and the retail industry as a whole are moving to a mobile-first mindset.

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Inditex To Roll Out Mobile Payments To All Eight Brands

PYMNTS

For now, though, Inditex — owner of brands like Zara, Massimo Dutti and Oysho — is doing what it can to bring its fashion empire into the age of mobile payments. Mobile World Live is reporting that Spanish-based Inditex will integrate mobile payments into the retail store fronts of all eight brands under its banner: Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home y Uterqüe.

Vibes And Getting Brands’ App Act Together

PYMNTS

In the early days of the Internet, brands and businesses knew they wanted to get online, but they just weren’t quite sure why, or how best to do it. In the early days, brand sites were ugly, clunky and not terribly useful. Brands eventually got it together on desktop web – mostly – just in time for mobile web and apps to show up and disrupt the game. When a customer clicks the desktop or mobile version of something, they often see the same thing. “Or

Payments Innovation: Brand Of Choice Driven By Consumer Experience

PYMNTS

Perhaps in the early days of digital banking and mobile apps, innovative technology was a “nice to have,” but that is no longer the case. Not innovating is not an option.

Coolest Brands 2016: AdyenSecret Ubiquity

Bank Innovation

Cards Commerce Innovations Mobile Online Payments Technology Adyen Chase Paymentech First Data StripeNetflix, Uber, Facebook, AirBnB, Spotify., Evernote. What do they have in common? In terms of payments, they all use the services of Adyen, the Amsterdam-based payments giant.

Subway Seeks To Innovate, Reworking Kiosks, Loyalty And Mobile

PYMNTS

More consumers are using mobile ordering to get their meals, and many choose where they order from based on the availability of those features. Do we really need to have mobile apps? Creating a mobile experience. We’re at about one-third mobile app, two-thirds web.”.

Burger King Fuels Restaurant Brands’ First-Quarter Sales Growth

PYMNTS

Restaurant Brands International posted strong first-quarter results, buoyed by strong sales growth at Burger King. The company also saw similarly strong growth at another one of its brands, Popeyes , which saw system-wide sales growth of 11 percent, with net restaurant growth of nearly 7 percent and comparable sales growth of 3.2 But another one of its brands, Tim Hortons , didn’t fare as well. to allow customers to access its brands through more channels.

Jo-Ann Stores Updates Its Brand To Extend Beyond Fabrics

PYMNTS

In an effort to extend its brand beyond fabrics, Jo-Ann Stores has shortened the name of its brick-and-mortar stores. The locations, which were previously branded as Jo-Ann Fabrics, are now known as JOANN, AdWeek reported. “We JOANN Fabric and Craft Stores also created a mobile app in 2017 that allowed customers to interact with the brand on a more convenient digital level.

How Brands Use Celebrity Influencers In China

PYMNTS

How consumers interact and respond to celebrities pitching branded products in China is very different than the way consumers in the U.S. do, but a new study takes a look at how brands are using popular Chinese celebrities as influencers to reach potential customers. Brands across categories (international and local, emerging and mature) are collaborating with celebrities to increase brand awareness and cultivate brand preference.

Weak Websites: How Brands Are Putting Their Customers At Risk

PYMNTS

Security & Fraud customer data data breach Expedia Hudson's Bay lord & taylor mobile app MyFitnessPal News orbitz Panera Bread Retail Saks Fifth Avenue security & fraud Under ArmourThe industry and public were still reeling from the data breach that hit Saks Fifth Avenue and Lord & Taylor last week when another major breach stole the spotlight, this time at Panera Bread.

App Could Keep Fridges Full, CPG Brands Informed

PYMNTS

a company that has developed a mobile app that monitors, organizes and keeps track of grocery needs. Like the Chefling app, these devices sometimes interface with voice-activated assistants, such as Amazon’s Alexa, and have the potential to save consumers from encountering expiring food and to inform brands on which products consumers are bringing home from the grocery store. Retail Chefling grocery Innovation Kroger machine learning mobile app News smart fridge Technology

How Five QSRs Are Tapping Into A Mobile Order-Ahead Future

PYMNTS

For their mobile order-ahead offerings, some quick-service restaurants (QSRs) are choosing to team up with technology providers and other retailers, with the goal of serving consumers hungry for convenient digital options. Beyond QSRs, mobile order-ahead technology has spread to other sectors.

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Motivating Mobile In 2018

PYMNTS

Another year, another chance for mobile wallet players to convince consumers to give up their plastic cards and utilize the phone as a payments form factor. The most-used mobile wallet in the U.S. Mobile adoption in the U.S. That roughly 50-fold difference in size denotes that in the U.S — and to a somewhat lesser extent, Western Europe — mobile payment is an emerging option that is still finding footing with use cases.

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