PYMNTS

APRIL 19, 2017

From phone support and mobile apps to ATMs and chatbots — when it comes to customer service, banking automation has come a long way. However, the one missing piece that these automated banking features lack is a real human being to interact with during a transaction. An Oscar-Worthy Banking Solution?

Digital Banking 180

Digital Banking Technology Samsung Meeting 180

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. FIs Or FinTechs: Who Will Power Banking’s Big Digital Shift? The pandemic has sped up the digital roadmap for everyone in financial services, providing for more innovation in the last few months than had been seen during several years.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

JULY 16, 2019

In the continued linkups between banks and FinTech upstarts, new markets beckon across various borders. Among the latest examples, N26 , which is a digital-only bank based in Europe, has entered the US market through partnership with Axos Bank in order to offer FDIC insured accounts.

Digital Banking 101

Digital Banking US FDIC Cards 101

PYMNTS

JUNE 21, 2019

Consumers are shopping, gaming and streaming entertainment online — everything is increasingly becoming digital-first, particularly for younger consumers, and credit unions nationwide know they must compete on those grounds. Finding Friendly Ground With FinTech Firms. The challenge lies in the “how.” Using Data To Build What’s Next.

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Fintech Fraud ATM Data 163

PYMNTS

JANUARY 13, 2021

The purchase is said to be in line with Sea’s aim to expand its position as a FinTech trailblazer throughout the region. Since then, PSCU has migrated from being a transaction processing service reseller to a FinTech provider helping credit unions (CUs) and their members. and PT Danadipa Artha Indonesia. billion transactions annually.

Digital Banking 141

Digital Banking ATM Capital Regional 141

PYMNTS

MARCH 1, 2020

This strategic partnership will facilitate workers in this segment with a bank account and empowering them [with] digital banking [solutions] as well as financial security. It’s our constant aim at NPCI to reach out to the vast unbanked population with technology innovation,” said Kunal Kalawatia, head of marketing at NPCI.

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Fintech ATM National Maine 130

PYMNTS

NOVEMBER 1, 2018

The ongoing struggle, supposedly existential in nature, that pits upstart, relatively young FinTech firms against arrogantly complacent banks for supremacy in this new and growing world of digital payments and commerce. Trust in Banks. Or, as a recent CNBC article put it, quoting a source, “a mass extinction event.”.

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Fintech UX Mobile FDIC 191

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet. He passed away in January 2023.

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Fintech Community Regional Technology 195

PYMNTS

JUNE 29, 2020

A debit card can now be added to the Wealthfront Cash Account to make purchases and get cash from a nationwide network of fee-free ATMs. The demand to move to digital financial services has been greatly accelerated by recent events like nationwide shelter-in-place orders due to Covid-19.

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Fintech California New York ATM 151

PYMNTS

FEBRUARY 27, 2020

Online and mobile banking’s increasing popularity has driven many credit unions (CUs) to embrace self-service models, emphasizing ATMs, digital banking and other remote services, and reducing physical branches’ importance. We used to think of FinTechs as a threat, and now we’re seeing them as more of an opportunity.

Nevada 131

Nevada Innovation Security ATM 131

PYMNTS

FEBRUARY 28, 2020

The banking industry is undergoing a sea change in the new decade, with online and mobile banking growing ever more popular among customers, and challenger banks and FinTechs disrupt the market with new technologies. Digital-first technologies are also being used for charitable purposes.

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ATM Study Analytics Meeting 159

PYMNTS

MARCH 3, 2020

Banks looking to make the most out of these rare visits must use the latest technologies. Digital-first transformations can improve personalization and operating efficiencies, but they also bring challenges, including adoption-related costs and new avenues for fraud. Hindrances to Digital-First Implementations.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

FEBRUARY 15, 2017

Banks and FinTech providers are rolling out plenty of solutions, from artificial intelligence-powered chatbots, to a network of cardless ATMs, to help make banking easier for consumers These solutions are providing consumers with new ways to keep track of their spending, get questions answered by their banks and get fast access to cash.

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Tools Report ATM Digital Banking 120

PYMNTS

APRIL 22, 2020

In the April Digital-First Banking Tracker ® , PYMNTS explores the latest in the world of digital-first banking, including new simplified loan deferment processes from Bank of America, $3.6 Developments From Around The World Of Digital-First Banking.

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Analytics Data America Cleveland 141

PYMNTS

MAY 20, 2020

COVID-19 has forced many CUs to limit their brick-and-mortar hours of operation or close their branches completely, leaving CU members to rely primarily — and sometimes exclusively — on their CUs’ digital banking options. So, how can credit unions work to stand out from their competitors when every bank is digital-first?

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Data Digital Banking Innovation Fintech 152

PYMNTS

MARCH 2, 2020

How important are humans to your retail banking experience? It’s a fair question given that ATMs and mobile banking can now make the whole “teller in a window” thing disappear permanently. It’s one of the themes explored in the February 2020 Digital-First Banking Tracker® , done in collaboration with NCR Corporation.

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ATM Millennials Retail Video 191

PYMNTS

JULY 1, 2020

The details are offered in Building a Better App: Banks and the Innovation Imperative Report , a collaboration between PYMNTS and Ondot Systems, the Silicon Valley-based FinTech.

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Survey Cards Millennials ATM 183

PYMNTS

JANUARY 29, 2020

Their traditional banking rivals are now supplemented by young, agile FinTechs that advertise the most advanced technology and much greater efficiency than their legacy counterparts, meaning that CUs must lean into their strengths to get ahead. The other is the latest technology. There’s No “I” in CU. Getting Technical.

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St. Louis Missouri Survey Kansas 130

PYMNTS

JUNE 1, 2017

According to a report , consumers in the country will be able to register for the service via their fingerprint in banks that are linked to Eazy’s network. After that, they can use their fingerprint at any ATM or point of sale terminal instead of using a card. This new technology will allow U.K.-based

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Payments ATM System Report 100

PYMNTS

SEPTEMBER 23, 2020

That left FIs scrambling to “rapidly figure out how to get that same emotional and engagement outcome when the possibility of face-to-face is virtually nonexistent,” Randy Piatt , head of product solutions at card technology firm Ondot Systems , told PYMNTS in a recent conversation. Recreating The Card For A Digital-First World .

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Cards Meeting Mobile Digital Strategies 283

PYMNTS

MARCH 14, 2017

New digital authentication tools are allowing India’s rural consumers to open bank accounts in the blink of an eye. As India moves to a cashless society, new digital banking tools — such as iris scanning technology — are being adopted by the nation’s banks to help verify customers’ identities.

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Digital Banking Tools ATM Technology 127

Gonzobanker

FEBRUARY 20, 2021

GonzoBanker mothership Cornerstone Advisors’ recent What’s Going On In Banking 2021 research points to digital account opening being the top bank tech replacement priority in mid-size banks for the third year in a row. Digital banking providers answered the demand with digital account opening solutions.

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Digital Banking Lending ATM Atlanta 97

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Armistead also spoke to the lesson the bank is learning from smartphone apps to better serve its customers online and in brick-and-mortar locations.

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Millennials Digital Banking San Francisco Fintech 132

South State Correspondent

MARCH 28, 2022

These trends received more support this month when the President signed an Executive Order supporting the legal and equitable use of technology around a digital currency and digital assets ( HERE ). It will become a minimum expectation for both consumers and businesses, like how the ATM and remote deposit capture evolved.

Payments 195

Payments Trends Data Fintech 195

Gonzobanker

JULY 11, 2019

The digital banking system market is as hot as summer in Atlanta as witnessed by NCR ’s acquisition of D3 Technology last week. Privately held D3 was owned primarily by several of its larger mid-size bank clients the likes of First Tennessee , Arvest , TCF and recently signed Zions Bank. Key Questions to Ask.

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Atlanta Digital Banking Analytics Leadership 154

Gonzobanker

OCTOBER 5, 2022

In addition, about three in 10 respondents said reporting lost or stolen cards, cardless ATM access, turning debit and credit cards on or off, and person-to-person (P2P) payments were features that would lead them to be “extremely likely” to switch banks. So why aren’t millions of mobile banking customers switching to those banks?

Survey 78

Survey Mobile ATM Cards 78

Gonzobanker

OCTOBER 5, 2022

In addition, about three in 10 respondents said reporting lost or stolen cards, cardless ATM access, turning debit and credit cards on or off, and person-to-person (P2P) payments were features that would lead them to be “extremely likely” to switch banks. So why aren’t millions of mobile banking customers switching to those banks?

Survey 78

Survey Mobile ATM Cards 78

Gonzobanker

MARCH 25, 2020

Here are examples of where normal will be redefined: Digital Banking. Most of the customer correspondence we’re seeing from financial institutions emphasizes that although branches are partially or completely closed, customers can do most of what they need digitally or via drive-up ATMs or tellers. Digital Lending.

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San Francisco Phoenix Meeting Training 158

Gonzobanker

MARCH 24, 2021

Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. Chime and other challenger banks have quickly moved from being something mid-size FIs need to keep an eye on to being legitimate competition. That will be the reality at banks as well.

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Customer Experience Strategy Community ATM 154

Current

DECEMBER 31, 2020

1,200 + $600: Amount of individual stimulus payments in April and December, respectively, which we were first fintech in the country to credit immediately for our members both times.

New York 71

New York ATM Community Tools 71

PYMNTS

OCTOBER 11, 2017

A century later, Diebold went public and got into the ATM business. But, he added, with many banks thinking about how to leverage technology and innovation to better serve clients, getting executives to engage has become easier. That’s largely thanks to the trend of nimble FinTech startups edging out traditional FIs.

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Retail ATM San Francisco Chicago 118

PYMNTS

OCTOBER 30, 2018

Translating that trust advantage into mobile market share, however, is another matter entirely, as was discussed in a recent PYMNTS interview with Gerhard Oosthuizen, chief technology officer for Entersekt , a South Africa-based FinTech firm that focuses on mobile authentication and app security software.

Mobile 184

Mobile UX Security Fintech 184

NCR

FEBRUARY 7, 2017

With technology giving consumers more freedom and control than ever before, there will be growing expectations for banks to provide new ways for customers to manage their financial affairs. Mobile and online banking will, of course, have a huge part to play and can be expected to become even more important to consumers in 2017.

Trends 40

Trends ATM Fraud Course 40

PYMNTS

JUNE 28, 2018

After cyberattacks, banks have had to switch to slower payment connection systems, according to a recent summary of those digital bank robberies , and try to placate customers unable to withdraw cash from ATMs for as long as a day because of the technology failures that can arise in the wake of those thefts.

America 102

America Security Miami Conference 102

PYMNTS

MARCH 7, 2019

The rise of Open Banking is helping to open up payment ecosystems, encouraging collaboration between traditional financial firms and smaller, tech-focused upstarts. Furthermore, the lines between financial services, FinTech firms, payment providers and even open source “communities” continue to blur as collaboration takes shape.

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ATM Innovation Payments blockchain 194

Lars Markull

JUNE 28, 2020

Each digital payment made or received, each ATM withdrawal, each stock trade – all of these actions generate some financial data about a user or business. Given the rapid rise of fintech and financial services, there is massive demand for this data with only limited supply.

Fintech 52

Fintech Data Security Policies 52

Lars Markull

JUNE 28, 2020

Each digital payment made or received, each ATM withdrawal, each stock trade – all of these actions generate some financial data about a user or business. Given the rapid rise of fintech and financial services, there is massive demand for this data with only limited supply.

Fintech 59

Fintech Data Security Policies 59