PYMNTS

JUNE 2, 2016

Just about a decade ago, the checkout process at a retail shop was pretty simple — customers would wait in line to give their purchases to the cashier, who stood at a fixed point in the store, and then pay using cash or a credit card. Oh, how the times have changed.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

NOVEMBER 21, 2019

As retailers and payment service providers look for what might be their best 5G edges, clarity is emerging about the pace of the global rollout of that new and faster mobile network technology. News emerged in late October that Apple is assembling suppliers to launch the company’s first 5G iPhones. Retail and 5G.

Mobile 100

Mobile Apple Samsung Retail 100

PYMNTS

APRIL 11, 2017

More recently, the online retail giant rolled out additional capabilities for third-party developers to create skills that leverage the voice-activated assistant’s location capabilities. The other is the inventory feeds retailers who buy ads send Google.). Google has Android Auto and Apple has CarPlay.

Google 134

Google Apple User Experience Retail 134

Perficient

AUGUST 4, 2020

Many apps and mobile websites try to duplicate the web experience, which results in a poor and inefficient experience, with frustrated users who choose not to use those applications on their mobile devices. Just having technology is only half the solution; for mobile, the user experience is vital.

Mobile 352

Mobile Management Retail User Experience 352

PYMNTS

SEPTEMBER 3, 2019

The newly branded company aims to innovate the way travel merchants promote and sell across all digital channels. “A seamless user experience in all digital channels is vital,” said Stephane Druet, head of marketing and product strategy at CellPoint Digital.

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

SEPTEMBER 26, 2017

The lines are blurring between competition and collaboration as Google reaches across enemy lines to partner with Apple. OK, Apple — Listen Up. Another Bite Of The Apple. To improve the consistency of its mobile user experience, Apple has switched its default web search provider from Bing to Google.

Google 115

Google Apple Video User Experience 115

PYMNTS

APRIL 7, 2017

Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Amazon recently fixed an early point of friction: the requirement that users enable Alexa’s skills via smartphone or web browser before they can use them. Here’s what we mean.

Google 101

Google User Experience Apple Retail 101

PYMNTS

FEBRUARY 7, 2020

India’s Gaana Streaming Service Far Surpasses Apple, Spotify. India has access to Apple Music and Spotify, but it’s the country’s homegrown Gaana that is getting the largest share of listeners. Stripe Powers Digital, In-Store Payments For Lightspeed Retail, Restaurant Customers. Why Consumers Are Firing Traditional Retailers.

Google 123

Google Retail United States Online 123

PYMNTS

MAY 26, 2016

Retail chain Best Buy is betting big on customer service to keep its stores busy and beat competition from the likes of Amazon. The pace of innovation [in tech] is very extraordinary, but for the customers, it’s a bit confusing knowing what to buy,” said Best Buy CEO Hubert Joly in an interview with Fortune.

Minnesota 101

Minnesota User Experience Retail Apple 101

Banking 2020

JANUARY 15, 2015

The retail banking industry has seen major changes occurring in the industry over the last few years with the adoption of mobile banking, the rise to prominence of the millennial demographic, narrowing margins, stagnant top line revenues, the future of the branch and continued regulatory changes. Payment disruption and innovation.

Retail 40

Retail Trends Millennials Mobile 40

PYMNTS

OCTOBER 24, 2016

The answer, as it turns out, may actually lie within merchant eCommerce experiences rather than the wallets themselves. The 23 percent of users trying Apple Pay in June 2016 represents an upward trend instead of the decreasing percentage revealed in the two previous PYMNTS Apple Pay studies.

UX 100

UX Mobile Apple Trends 100

PYMNTS

JULY 25, 2019

Consumers can download the company’s app on the Apple Store or Google Play to start using the service. The app can also detect the pickup location on its own if the user has location services enabled.) The aim is to develop a more pleasant user experience, for both humans and animals. The Platform.

New York City 168

New York City New York User Experience Apple 168

PYMNTS

NOVEMBER 8, 2018

The mobile payment offering comes as 7-Eleven has been heavily investing in innovation across different avenues, testing augmented reality, artificial intelligence and new payment methods, such as Amazon Cash. We are enabling our customers to control their in-store experience.

Dallas 186

Dallas United States Mobile Samsung 186

PYMNTS

DECEMBER 30, 2016

Every year, the holiday season brings a flurry of consumers into retail locations to find that perfect gift for friends and family. But with a weak opening to the holiday shopping season reported, some retailers are looking for innovative ways to keep their customers happy and loyal to their stores.

Tools 122

Tools Retail Payments US 122

Celent Banking

OCTOBER 10, 2016

There’s still plenty of fragmentation in the market : Android is an open system utilizing Host Card Emulation (HCE), while Apple is a closed system using a secure element. While the system is safer than traditional cards, the perception that it’s less safe is keeping many users from adopting it.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

JUNE 22, 2020

The business would also need to address all these issues without sacrificing its user experiences, ensuring that its Mexican consumers can shop and pay on its sites with the same degree of ease, speed and convenience as its U.S. The ability to service things like Apple Pay and Google Pay in the U.S.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

AUGUST 10, 2017

Bank officials touted the innovation as a form of insurance against fraud, and so far, it seems to be just that. Santander’s Head of Technology Innovation, Ed Metzger, was quoted as saying: “The worlds of technology and banking continue to evolve at pace, working hand in hand to deliver a friction-free user experience.

Security 156

Security Technology Fraud User Experience 156

PYMNTS

AUGUST 1, 2017

Business Insider noted that Google is going to have to step up its smart home device game if it wants to remain competitive in the coming months, with new devices hitting the shelves from Apple, Microsoft, Samsung and possibly even Facebook. Consumers purchase home devices because they want to add convenience to their lives.

Google 101

Google User Experience Samsung Apple 101

PYMNTS

DECEMBER 12, 2016

Not only is mobile making gift giving easier and faster, but it is also making the recipient of the gift have that much more of a better user experience because they can store their gift card in their mobile wallets, in their mobile apps, and have them with them all the time.”.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

JULY 27, 2017

Today, with the advancements made by companies like Google and Apple, voice-activated assistants have gone mainstream, and consumers use them for a variety of functions. As such, it seems like Bixby is taking the lead over Siri in terms of innovation. The features on your phone are only useful if you know how to find them,” Rhee said.

Samsung 100

Samsung Google User Experience Apple 100

PYMNTS

JUNE 29, 2017

That is how the world first met the iPhone a little over ten years ago in January 2007, when Steve Jobs took to the stage to announce Apple’s latest and greatest innovation. Well, some of us did — mostly those who were willing to sleep on the sidewalk outside an Apple Store got it on day one. And we are calling it iPhone.”.

Apple 150

Apple Mobile Innovation social media 150

PYMNTS

AUGUST 3, 2017

The evolution of the retail industry is well underway, and it’s becoming more evident (perhaps as a response to eCommerce giants like Amazon) that retailers are looking for innovative ways to enhance their offerings. As eCommerce continues to shape the future of the industry, the retail landscape is constantly changing.

Retail 100

Retail Samsung User Experience Industry 100

PYMNTS

SEPTEMBER 2, 2019

Contactless launched in New York City, retail earnings season was an ongoing rollercoaster, Facebook decided to digitally mint its own currency, the iPhone lost its dominant footing, Prime Day made all the money and Elon Musk and Jack Ma debated whether AI will be humanity’s future or the end of us all. Tim Cook, CEO of Apple.

Payments 205

Payments Apple New York City Regulation 205

PYMNTS

MARCH 10, 2020

As PYMNTS has spoken with innovators in areas like commerce and telemedicine who are facing the effects emergent health crisis directly, a consensus has emerged. Innovators and creative players will pull the opportunity from the problem, but the hits are real and likely will get worse before they get better, particularly in the U.S.

Marketing 236

Marketing Fintech Bitcoin Apple 236

Accenture

SEPTEMBER 30, 2019

It’s no secret that the big tech companies—especially the ‘GAFA’ of Google, Amazon, Facebook and Apple—are using data to personalise and target offers to customers, and getting better returns as a result. Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹

Data 150

Data Customer Experience Analytics Case Study 150

PYMNTS

MAY 5, 2016

Like any hotbed of technological innovation, many competitors have emerged and crowded the marketplace with options. However, when it comes to making purchases at the point of sale, mobile payments users of the world (and, more specifically, the U.S.) A recent study from PYMNTS looked at Apple Pay adoption specifically.

Mobile 100

Mobile Samsung Payments Apple 100

PYMNTS

AUGUST 18, 2016

PYMNTS: So, in your opinion, where is the future of the payments industry headed, and will retailers ever be able to figure out the $4 trillion online cart abandonment issue ? When you think of Apple Pay in a web context, it should really be called Apple Checkout. The only two companies that can do this are Apple and Google.

Apple 100

Apple Payments Retail Online 100

Celent Banking

MAY 19, 2016

It looked really sleek on retailer desks and transactions seemed fast and easy. US was the first market in the world to see the launch of Apple Pay, Android Pay and a number of other digital wallets. I had no problem paying for a taxi ride from New York's JFK airport to downtown by Apple Pay ($70+ fare with the tip).

US 124

US Payments Apple Cards 124

William Mills

MAY 11, 2016

Demoing first with apple watch. Is this the first time we have seen an apple watch as apart of a demo today? Portfolio outlooks, recommendation.Provide retail and advisory users the insight they need with Polly Portfolio. Svyatoslav Ostrovsky (Head of Retail Digital Business). Retail for a piece.

Video 40

Video Mobile social media Analytics 40

Fintech Labs Insights

JANUARY 8, 2016

December: Mentioned in KPMG’s H2 Ventures Fintech 100 report as one of the 50 Global Fintech Innovators to watch. April: Launches Watch Bank for banking transactions on the Apple Watch. eToro : showed its innovations in social trading and investing for Generation Y. August: Reaches 1 million active users.

Innovation 12

Innovation Mobile Fintech Cards 12

Insights on Business

APRIL 6, 2017

As Jim Marous notes in his article, Top 10 Retail Banking Trends and Predictions for 2017 , “APIs were not even listed as a 2016 trend, but was #4 in 2017.”. They want a user experience that is designed, simple, easy to use, and innovative.

Las Vegas 194

Las Vegas Fintech User Experience Trends 194

Fintech Labs Insights

NOVEMBER 18, 2016

During the company’s demo at FinovateFall 2016 in New York, Senior Manager Masato Kubota said, “Wallet+ removes the stress for target achievement and offers a new user experience by creating an ecosystem with your customers and their savings.” Wallet+ is available in the Apple app and Google Play stores.

Marketing 12

Marketing Regional User Experience New York 12

NCR

JULY 26, 2017

We live in an era defined by maximum mobility and service availability for consumers, where great strides in technological innovation have created an expectation for people to be able to access the things they want, when they want them. Consider the impact the likes of Amazon and Apple have had on the retail and music industries.

Mobile 81

Mobile ATM User Experience Meeting 81

PYMNTS

JANUARY 24, 2018

HERE and SAP will offer logistic planners and supply chain managers integrated control and user experience in applications such as SAP Transportation Management. The integration with SAP will add the ability to reserve and pay for parking and fueling transactions integrated in one single user experience,” said van Dinten.

User Experience 120

User Experience Software Training Data 120

PYMNTS

APRIL 2, 2019

The hallmarks have been single platforms, or perhaps two operating systems — in other words, convenient and widely adopted frameworks, and jumping-off points for innovation. The user experience today, in authorizing online payments, crosses anywhere from five to 15 screens. is authorized in the U.K.

Software 165

Software User Experience Security Compliance 165

PYMNTS

JANUARY 2, 2017

From using virtual reality to overhauling the retail industry to shifting trends in cross-border payments, here are some of the highlights from our 2016 Trackers. Prpic and his team are hoping to use VR technology to transform luxury and high-end retail as we know it. DEVELOPER TRACKER. FASTER PAYMENTS TRACKER.

Retail 123

Retail Millennials blockchain Mobile 123

CB Insights

OCTOBER 10, 2017

Allowing users to “cut” by referring other users was an innovative idea, and it worked. Mint had a more internal mechanism for showing that value — an algorithm that took a user’s financial information and sorted and categorized it upon first use of the product. The more people you refer, the faster you move up.

Tools 78

Tools Millennials US Maine 78