PYMNTS

JUNE 27, 2016

At launch, the service was positioned as an innovative replacement for a well-entrenched standard considered not well-suited for a mobile and digital world. This, everyone, is the Apple Pay story, 20 months post-launch. . We now have observations every quarter since the launch of Apple Pay.

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Apple Mobile Cards Payments 165

PYMNTS

JANUARY 21, 2021

In the bid to hasten their digital transformation, when it comes to innovation , financial institutions (FIs) may benefit from an “app store” approach as they weigh existing and new solutions. PYMNTS’ own research has found that consumers are more willing than ever to switch banks in pursuit of better apps and user experiences.

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Management User Experience Innovation Fintech 303

PYMNTS

JUNE 27, 2017

He also offers advice for how to innovate in the field. Here is an excerpt of the conversation: PYMNTS: How would you define your company’s approach to innovation? PYMNTS: Where do you look for innovative ideas, and why? PYMNTS: What is the most innovative thing you’ve ever done? JB: Innovation often means taking a risk.

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Innovation System Mobile Trends 145

PYMNTS

JANUARY 22, 2019

At the World Economic Forum in Davos, Switzerland, executives of PayPal and Mastercard touted partnerships between financial technology companies and banks as a positive way to gain customers’ trust and innovate new ways for customers to interact with their finances. On Tuesday (Jan.

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Fintech Apple User Experience Examples 194

PYMNTS

APRIL 17, 2019

It’s a game Apple could be closer to joining now that it has reached a settlement with smartphone chip maker Qualcomm. Nonetheless, it’s a clear statement that when friction is removed from the user experience, people respond.”. Before the settlement, Apple was at risk of not having a 5G-enabled phone until 2020.

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Retail Apple Samsung Conference 199

PYMNTS

NOVEMBER 19, 2020

And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies. Apple Pay and Google Pay, of course, stand to be outsized beneficiaries of the shift to digital wallet adoption. NFC Forum reported last month that – as found across roughly 2,000 consumers in the U.S., That’s up from 4.9

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Google Mobile Apple Survey 254

PYMNTS

NOVEMBER 19, 2019

Payments is in a state of constant change, with decision points shifting as fast as each innovation, disruption and tweak in consumer behavior. For instance, with the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

MAY 19, 2020

“With one of the strongest executive teams in FinTech, we look forward to seeing Brex continue to provide support and innovative solutions to its customers through this dynamic and unprecedented business environment.”. It instituted a rewards program and integrated contactless payments with Apple Pay and Google Pay.

Tools 142

Tools Management Capital User Experience 142

Bank Innovation

JULY 18, 2019

The company is taking a staged approach to its payments product launch with the goal to reach full rollout by 2020, a move that will let the company take control of the user experience, grow revenue and reduce overhead costs […].

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Payments User Experience Company Google 250

PYMNTS

AUGUST 12, 2019

The bank guarantees invoice payments and has a “PayArmour” feature for same-day funding, which is available as an app in Google Play and the Apple App Store. “We We’re pleased to be part of Joust’s innovative solution targeting an underserved and increasingly important segment of the U.S. economy,” said Accion CEO Michael Schlein.

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Payments FDIC User Experience Apple 143

PYMNTS

SEPTEMBER 3, 2019

The newly branded company aims to innovate the way travel merchants promote and sell across all digital channels. “A seamless user experience in all digital channels is vital,” said Stephane Druet, head of marketing and product strategy at CellPoint Digital.

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Mobile Payments Branding User Experience 129

PYMNTS

NOVEMBER 21, 2019

News emerged in late October that Apple is assembling suppliers to launch the company’s first 5G iPhones. Apple is hoping to recapture its position of tech stardom by revamping its product offerings in 2020, sources told Nikkei. Sales of iPhones account for about 50 percent of Apple’s earnings.

Mobile 100

Mobile Apple Samsung Retail 100

PYMNTS

OCTOBER 30, 2019

As the debut of 5G devices supercharges demand, Apple Inc. The combination of a lower-cost 4G phone and premium 5G handsets in the second half will help Apple appeal to both cost-sensitive users and high-spending customers.”. expects iPhone sales to return to growth next year. to Samsung Electronics Co. Visual Commerce.

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Retail Apple Analysis Mobile 100

PYMNTS

APRIL 11, 2017

Along with evening out the playing field for smaller or independent skill developers, embedded location functionality across all skill offerings will likely work to enhance the user experience, growing Amazon’s already lofty reputation as a personalization innovator. Google has Android Auto and Apple has CarPlay.

Google 134

Google Apple User Experience Retail 134

PYMNTS

MARCH 20, 2020

In-house ordering apps are typical for large quick-service restaurant (QSR) companies, with only those who are willing to take risks and innovate standing out from the herd. It takes effort to balance seamless-but-fraud-free user experiences. Apple/Disney: Is Apple About To Make The Happiest Acquisition On Earth?

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Technology Apple New York City social media 181

PYMNTS

SEPTEMBER 26, 2017

The lines are blurring between competition and collaboration as Google reaches across enemy lines to partner with Apple. OK, Apple — Listen Up. Another Bite Of The Apple. To improve the consistency of its mobile user experience, Apple has switched its default web search provider from Bing to Google.

Google 115

Google Apple Video User Experience 115

Perficient

AUGUST 4, 2020

Many apps and mobile websites try to duplicate the web experience, which results in a poor and inefficient experience, with frustrated users who choose not to use those applications on their mobile devices. Just having technology is only half the solution; for mobile, the user experience is vital.

Mobile 352

Mobile Management Retail User Experience 352

PYMNTS

JULY 25, 2019

Consumers can download the company’s app on the Apple Store or Google Play to start using the service. The app can also detect the pickup location on its own if the user has location services enabled.) The aim is to develop a more pleasant user experience, for both humans and animals. The Platform.

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New York City New York User Experience Apple 168

PYMNTS

NOVEMBER 8, 2018

The mobile payment offering comes as 7-Eleven has been heavily investing in innovation across different avenues, testing augmented reality, artificial intelligence and new payment methods, such as Amazon Cash. We are enabling our customers to control their in-store experience.

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Dallas United States Mobile Samsung 186

PYMNTS

SEPTEMBER 27, 2017

After all, if no one wants to use a new piece of tech, it doesn’t matter how groundbreaking an innovation it might be — it probably won’t be around for long. That’s largely because the familiar method consumers have used to access their Apple smartphones is now starting to shift.

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America Samsung Security Apple 133

PYMNTS

APRIL 7, 2017

Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Amazon recently fixed an early point of friction: the requirement that users enable Alexa’s skills via smartphone or web browser before they can use them. Here’s what we mean.

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Google User Experience Apple Retail 101

PYMNTS

JUNE 22, 2020

The business would also need to address all these issues without sacrificing its user experiences, ensuring that its Mexican consumers can shop and pay on its sites with the same degree of ease, speed and convenience as its U.S. The ability to service things like Apple Pay and Google Pay in the U.S.

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Strategy Payments America Examples 230

PYMNTS

MAY 26, 2016

The pace of innovation [in tech] is very extraordinary, but for the customers, it’s a bit confusing knowing what to buy,” said Best Buy CEO Hubert Joly in an interview with Fortune. To further its effort against rival eCommerce players, the Minnesota-based company is investing big on improving user experience on its website.

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Minnesota User Experience Retail Apple 101

PYMNTS

AUGUST 10, 2017

Bank officials touted the innovation as a form of insurance against fraud, and so far, it seems to be just that. Santander’s Head of Technology Innovation, Ed Metzger, was quoted as saying: “The worlds of technology and banking continue to evolve at pace, working hand in hand to deliver a friction-free user experience.

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Security Technology Fraud User Experience 156

PYMNTS

AUGUST 1, 2017

Business Insider noted that Google is going to have to step up its smart home device game if it wants to remain competitive in the coming months, with new devices hitting the shelves from Apple, Microsoft, Samsung and possibly even Facebook. Consumers purchase home devices because they want to add convenience to their lives.

Google 101

Google User Experience Samsung Apple 101

Celent Banking

OCTOBER 10, 2016

There’s still plenty of fragmentation in the market : Android is an open system utilizing Host Card Emulation (HCE), while Apple is a closed system using a secure element. While the system is safer than traditional cards, the perception that it’s less safe is keeping many users from adopting it.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

SEPTEMBER 28, 2017

If FIs want to connect with modern consumers, smartphone solutions also need to feature the latest innovations and slick user experiences. . And, similarly, RBC became the first bank in Canada to enable users to make a payment via the AI-powered assistant. Meanwhile, Amazon and U.S.

Digital Banking 101

Digital Banking Report Mobile User Experience 101

PYMNTS

JULY 23, 2019

TickPick is catering to these desires by expanding the number of payment methods it accepts, and it now supports Apple Pay and PayPal in addition to debit and credit cards. PayPal and Apple Pay each account for approximately 10 percent of TickPick’s payments, while the majority are still processed via debit or credit card.

Payments 122

Payments Mobile Apple User Experience 122

PYMNTS

OCTOBER 24, 2016

The answer, as it turns out, may actually lie within merchant eCommerce experiences rather than the wallets themselves. The 23 percent of users trying Apple Pay in June 2016 represents an upward trend instead of the decreasing percentage revealed in the two previous PYMNTS Apple Pay studies.

UX 100

UX Mobile Apple Trends 100

PYMNTS

OCTOBER 25, 2017

When you’re an innovator and building out a vision for a new category like we are, there aren’t existing companies or products to model after. All of our clients already have a basic money transfer service, and by integrating with them, we add a new user experience layer on top. There is also a lot of room to innovate.

Mobile 100

Mobile User Experience Examples Millennials 100

PYMNTS

JULY 27, 2017

Today, with the advancements made by companies like Google and Apple, voice-activated assistants have gone mainstream, and consumers use them for a variety of functions. As such, it seems like Bixby is taking the lead over Siri in terms of innovation. The features on your phone are only useful if you know how to find them,” Rhee said.

Samsung 100

Samsung Google User Experience Apple 100

PYMNTS

FEBRUARY 7, 2020

India’s Gaana Streaming Service Far Surpasses Apple, Spotify. India has access to Apple Music and Spotify, but it’s the country’s homegrown Gaana that is getting the largest share of listeners. Gaana — Hindi for “song” — tapped into grassroots strategy and budget prices to take on rivals.

Google 123

Google Retail United States Online 123

PYMNTS

OCTOBER 2, 2018

Wily sorts, who go with the flow of innovation and see the sea changes inherent in payments. After all, when the bad apples know there’s unlikely to be a report, the temptation is there for the fraudster to keep plying their trade. Optimizing The User Experience. The bad guys and gals? Call it a vicious cycle, perhaps.

Fraud 149

Fraud Course System Big Data 149

PYMNTS

JANUARY 19, 2018

It’s very, very simple for our customers to send money, but that wasn’t what we wanted to do,” explained Eddy Ortiz, VP of innovation and solution acceleration for RBC. “We Seeing the power enjoyed by these massive social networks inspired Vouchr’s move to innovate and strip away the payments aspect to bring a social aspect to cash gifting.

Cards 121

Cards Millennials User Experience Video 121

PYMNTS

JUNE 2, 2016

To learn more about the different obstacles retailers have faced, and what lies ahead, PYMNTS interviewed Dax Dasilva, CEO of Lightspeed, a company that helps businesses embrace EMV and other payments innovations with cloud-based systems that integrate in-store and online sales into one omnichannel database.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

DECEMBER 30, 2016

But with a weak opening to the holiday shopping season reported, some retailers are looking for innovative ways to keep their customers happy and loyal to their stores. But those transactions can sometimes get delayed by EMV chip readers that are delivering an uneasy user experience for many consumers.

Tools 122

Tools Retail Payments US 122

CB Insights

JANUARY 8, 2019

As Apple CEO Tim Cook has said, the healthcare market makes the smartphone market look small. With the release of the Apple Health Record and Apple Watch with a single-lead EKG, it’s evident that Apple has officially entered the healthcare space. Get the 76-page APPLE IN HEALTHCARE Report. Table of Contents.

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Apple Data Industry Study 78