PYMNTS

JULY 22, 2019

In a survey released by automated parcel locker provider Package Concierge , 58 percent of Generation Z shoppers were said to have used buy online, pick up in-store (BOPS) for a purchase. And six in 10 shoppers said it was part of their decision in where to transact, Retail Dive reported.

Survey 109

Survey Retail Online Analytics 109

PYMNTS

JANUARY 18, 2018

In its Global Banking Outlook 2018 survey , EY assessed 221 financial institutions across 29 markets. According to the results, banks argue that innovation, not just regulation, is behind the wheel of progress. Optimism Up. Regulatory pressures, particularly following the global financial crisis, imposed new stressors on global banks.

Regulation 156

Regulation Innovation Fintech Marketing 156

PYMNTS

FEBRUARY 1, 2021

Ford and Google are partnering to launch Team Upshift, a six-year partnership intended to advance vehicle innovation and data-driven opportunities. “As Later in 2021, Google will help Ford leverage its artificial intelligence (AI), machine learning (ML) and data analytics technologies.

Google 200

Google Analytics Innovation Technology 200

PYMNTS

NOVEMBER 5, 2019

And it might not go so far in payments and commerce in the coming decade, at least going by the results of a new Mastercard collaboration with Harvard Business Review Analytics on what really works when it comes to innovation, companies and executives. 2020 Innovation Sparks. The report, released Tuesday (Nov.

Innovation 102

Innovation Report social media Data 102

PYMNTS

OCTOBER 8, 2020

A survey found that 62 percent of customers worry about fraud — such as pilfered payment details, account takeovers or fake reviews being left in their names — when interacting with QSRs. The chain now has Chipotlanes in 32 states, and each has up to 10 percent higher sales than traditional Chipotle locations. Safety and Security.

Innovation 141

Innovation Fraud Mobile Security 141

FICO

APRIL 20, 2023

According to FICO’s latest survey of consumers from 14 countries around the globe, 90% of all consumers have sent a real-time payment, and at least 95% of consumers have used real-time payments in India , Indonesia , the Philippines , and Brazil. Throughout the countries we surveyed, RTP usage shows no signs of slowing.

Survey 52

Survey Payments Fraud Management 52

PYMNTS

FEBRUARY 17, 2020

To provide consumers with the curation of a subscription box or the flexibility of a rental platform, digital innovators are tapping into the subscription business model. The share of surveyed adults who believe that consumers will have more subscriptions and own fewer goods in the future is 74 percent.

Innovation 144

Innovation Apple Retail Exercises 144

PYMNTS

SEPTEMBER 23, 2019

Banks today recognize that they must embrace innovation to survive in a world being rapidly transformed by digital technology. For the past year, PYMNTS has been examining how banks are faring on the road to technological innovation. Our research establishes that effective IT and core systems are at the heart of successful innovation.

Innovation 118

Innovation Report System Resources 118

Perficient

JULY 15, 2020

This Digital Transformation approach will help enterprises looking to re-platform, helping various Line of Businesses embark on the journey for Self Service Analytics, Modern fully managed Data Platform services etc. Innovation pains – build vs buy decisions. Webinars will have Online Surveys uniquely identifying prospects.

Data 497

Data Customer Experience Analytics Industry 497

FICO

MARCH 9, 2022

Our survey showed a positive outlook for banks and card issuers investing and innovating significantly in the digital space. Our survey revealed that the primary fraud concerns for the UK banking population do not match the kind of fraud that is having the biggest impact in the UK. The impact on consumers has been twofold.

Customer Experience 59

Customer Experience Survey Fraud Cards 59

PYMNTS

SEPTEMBER 19, 2017

According to Finastra and Celent, there are a several key factors at work driving corporate banks to shift their strategies: digitization and omnichannel platforms, FinTech innovation and transformation of legacy systems.

Innovation 108

Innovation Survey blockchain Lending 108

PYMNTS

FEBRUARY 26, 2020

Though still strong, this industry growth has slowed in recent years, with another survey finding that total loans only increased by 6.6 One recent collaboration came from Texas-based Randolph-Brooks Federal Credit Union (RBFCU), which partnered with Fiserv’s subsidiary Raddon to integrate the FinTech’s Predictive Analytics solution.

Nevada 192

Nevada Security Innovation Data 192

FICO

JUNE 11, 2019

While the selection process typically utilizes available data, cases are primarily selected based on experience, intuition and business rules, rather than using predictive, mathematically generated analytical models. Tax Compliance - Why Use Analytical Models at Tax Agencies? Tax Compliance - Predictive Analytical Models.

Taxes 58

Taxes Analytics Compliance Resources 58

PYMNTS

JUNE 22, 2017

A new report from Vesta Corporation finds fraud positions itself in the way of innovation and growth, even compliance. The company recently published a new eBook , Managing The Risk Of Fraud: The View From Corporate Finance, in which Vesta and CFO Research surveyed 155 senior-level finance executives in the U.S. ”

Fraud 108

Fraud Innovation Survey eBook 108

Insights on Business

JULY 17, 2019

In an April 2019 survey conducted by Risk.net , IBM examined how financial firms are looking at adoption of next-generation governance, risk and compliance solutions to bridge these issues. Innovative and updated technologies also help close gaps between users, requirements and capabilities.

User Experience 79

User Experience Tools Survey Risk Management 79

PYMNTS

OCTOBER 17, 2018

” In its 2018 AFP Technology Survey , underwritten by corporate treasury management firm BELLIN , the AFP surveyed 708 corporate finance executives about their thoughts on adoption of technologies like artificial intelligence (AI) and blockchain.

Fintech 177

Fintech Survey Analytics Tools 177

PYMNTS

DECEMBER 6, 2018

suggested that investments in innovative tech for corporate finance will be strong in 2019 and 2020, though not all technologies will receive the same attention and fanfare that some analysts might have expected. The latest report from Gartner, Inc.

North Carolina 124

North Carolina Survey Analytics Analysis 124

PYMNTS

DECEMBER 3, 2018

Like many positions in corporate finance, the role of chief financial officer (CFO) is facing new pressures in a climate of innovation and novel challenges, from cybersecurity to geopolitical events. Sixty-three percent of CFOs said their teams are resisting digital innovation, according to EY research of CFOs across 25 different countries.

Analytics 187

Analytics Survey Innovation Data 187

Insights on Business

JULY 23, 2018

CxOs are somewhat divided about whether the innovation focus will be on new or established markets. Previously, they thought open innovation would predominate, but now a growing number of these executives anticipate more internal-driven innovation. They’re neither as focused nor as agile as Reinventors.

Innovation 96

Innovation Security Case Study Strategy 96

PYMNTS

JUNE 27, 2018

As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. In fact, 47 percent of CE-focused firms considered their latest innovations to be very successful.

Data 129

Data Customer Experience User Experience Innovation 129

PYMNTS

JANUARY 26, 2021

The pandemic has been driving consumer payment choices and purchasing behaviors, influencing how customers transact, which payments they use and why they use them, according to a new survey. CUs that prioritize digital upgrades combining analytics and automation are less likely to see their customers drift to larger FI competitors.

Tools 276

Tools Los Angeles New Jersey Trends 276

FICO

MAY 17, 2023

Innovation is incredibly important. There is no growth without innovation. Before the pandemic, Accenture surveyed over 8,000 companies across 20 industries and countries. They wanted to know how investing in technology innovation was affecting growth. Innovation is the key to growth. But which innovation?

Customer Experience 97

Customer Experience Innovation Trends Strategy 97

PYMNTS

MARCH 24, 2016

According to Deloitte Global and North America Sourcing and Procurement Lead Brian Umbenhauer, the 2016 survey of trends among the chief procurement officers of the world is one of reflection. Indeed, 74 percent of CPOs surveyed cited cost reduction as their top priority this year.

Innovation 100

Innovation Marketing Digital Strategies social media 100

FICO

OCTOBER 26, 2021

5 Ways Credit Unions Can Be More Resilient with AI and Analytics. Use that information along with analytics to gain a deeper understanding of who that member is and how to best interact with them. On one side, you have big banks with big budgets and market dominance – but according to a recent survey by Accenture , only 29% of U.S.

Analytics 52

Analytics Community Branding Data 52

PYMNTS

DECEMBER 16, 2019

Even the smallest of enterprises can leverage services like cross-border payments, data analytics and customer management tools, transforming one-time purchasers to loyal customers. Our analysis reveals a wealth of insights on what’s driving the MSP innovation agenda and the role core processing plays in these plans.

Data 130

Data Analytics Tools System 130

PYMNTS

DECEMBER 18, 2019

The majority of MSPs surveyed by PYMNTS are focusing on four key areas for future VAS enhancement: alternative payments, communication management, customer relationship management (CRM) integration and data analytics. Sharing the limelight with alt-pay methods is data analytics.

Analytics 134

Analytics Survey Data System 134

PYMNTS

FEBRUARY 15, 2019

Yet as the AI Innovation Playbook found, many FIs are not using such technologies optimally. Data: 57 percent: Share of individuals surveyed by Flywire and PYMNTS who would like a payment plan offered for medical services. Number of analytics tools used by banks with more than $100B in assets. .

Data 128

Data Analytics Survey Tools 128

PYMNTS

APRIL 11, 2017

But a new report from Sage finds that being knowledgeable in the latest and most innovative solutions is beneficial to the organization. Given the rapid pace of innovation we’ve witnessed in our industry, there is a lot for payment professionals to digest,” said NAPCP Managing Director Diane McGuire, CPCP, in a statement.

Leadership 118

Leadership Analytics Analysis Tools 118

PYMNTS

JANUARY 22, 2020

All of that helps prepare the ground for innovation. “In Function shoppers complete online surveys – a basic part of the DTC website experience these days. The survey is designed to help customers build a hair profile: They answer questions about their hair’s structure (straight, curly, dry, oily, etc.) DTC Analytics.

Los Angeles 131

Los Angeles Analytics Retail Survey 131

PYMNTS

APRIL 21, 2017

The company announced this week that it is rolling out ActimizeWatch, a cloud-based analytics solution that aggregates and assesses transactional data, pulled from various financial service providers, to identify fraud. When fraud hits this fast, it is imperative that analytics adapt and change more quickly.

Fraud 109

Fraud Payments Analytics Survey 109

PYMNTS

JUNE 6, 2019

In the most recent PYMNTS Credit Union Innovation Playbook , a collaboration with PSCU , credit unions highlighted their investments in technological initiatives to promote digitization and operational efficiency. percent of credit unions surveyed saying FinTech firms are their most important solution partners.

Lending 129

Lending Analytics Data Security 129

PYMNTS

AUGUST 28, 2019

So-called Generation Z is also driving much of the innovation when it comes to retail. Engagement Labs, the data and analytics company that assists marketers, says the group of people born between 1997 and 2016 are 86 million strong, and influence $600 billion of spending by families. Forget millennials – well, at least for a moment.

Retail 148

Retail Trends Millennials Survey 148

Cisco

APRIL 26, 2022

Those opportunities will rely on data and analytics for real-time decision making. They now oversee subsidiaries that leverage their finance and data analytics competencies to build ecosystems for a variety of non-financial industries like healthcare and real estate. What Lies Ahead. Creating new customer value from AI. Customer Value.

Big Data 147

Big Data Data Analytics Examples 147

PYMNTS

JANUARY 2, 2019

In a recent report published by Protiviti and North Carolina State University, analysts found just how important technology and innovation are becoming for corporate executives. Moreover, half the respondents expect to deploy predictive analytics in the same period.”. Mark Beasley, quoted in Protiviti’s release.

blockchain 201

blockchain North Carolina Survey Analysis 201

PYMNTS

APRIL 30, 2020

CUs are seeing an increased number of phishing emails and overall digital fraud since the pandemic started, with 22 percent of American consumers reporting they have been targeted by virus-related online fraud, according to one survey. Deep Dive: Emerging CU Fraud Threats And How Data Analytics Can Help.

Data 188

Data Meeting Arizona Analytics 188

PYMNTS

JULY 3, 2020

PYMNTS’ research indicates that 33 percent of CUs offered loyalty and rewards innovations in 2019, up from 29.4 COVID-19 changed all that, bringing a new urgency to digital innovation and a top-down reimaging of CU loyalty. Dividends of Loyalty Innovation. percent in 2018. Easy is the New Loyalty’.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

JULY 30, 2019

The new Credit Union Tracker explores how CUs are finding innovative ways to engage with their members, collect data insights and improve services. According to the latest Credit Union Innovation Playbook , loyalty-based innovation is a top concern among members. Data-Based Innovation Implementation.

Innovation 115

Innovation Fraud Mobile Video 115