Perficient

JANUARY 26, 2022

“As always, we will stay focused on our long-term strategy and continue to execute on our enterprise priorities, delivering more value for customers across our distribution channels, leveraging our data, analytics and AI capabilities to elevate the customer experience, transforming the way we work to achieve better, faster outcomes,” said TD Bank Group (..)

Customer Experience 484

Customer Experience Strategy Digital Strategies Analytics 484

Gonzobanker

AUGUST 11, 2020

Lee Partners recently announced the acquisition of mortgage pricing analytics provider Optimal Blue for $1.8B They exhibit a strong focus on data analytics. Black Knight’s acquisition of Compass Analytics (2019) and Motivity Solutions (2016) already had it strongly in the analytics camp prior to the Optimal Blue acquisition.

Lending 158

Lending Fintech Analytics UX 158

PYMNTS

DECEMBER 14, 2017

Which means as eBay has been trying to lure customers back to its site, the user experience (UX), and its ability to guide customers througout the site, has become essential. Its most recent run of investments and purchases, however, indicate that eBay is on the hunt for ways to bring better data to the eBay shopping experience.

Data 146

Data UX Online User Experience 146

Perficient

APRIL 4, 2022

1) Know Me – Data & Analytics Relevant to the Customer. By integrating driver data, app usage will increase, and the carriers have even more opportunity to promote personalized recommendations through this expanded traffic. I’ve long advocated that personalization includes three essential elements: .

Mobile 294

Mobile Survey User Experience Analytics 294

Perficient

FEBRUARY 16, 2021

The shoe conglomerate invested heavily into data insights and user engagement analytics and created tailored-to-fit messaging for customers. Adidas went all in with their digital experience because they noticed online sales were increasing.

Customer Experience 489

Customer Experience Arizona Branding Examples 489

Perficient

DECEMBER 19, 2023

Serving as a trusted partner in experience build and design, we offer specialized capabilities in personalization, data and analytics, service design, and product design.

Report 251

Report Customer Experience Innovation Strategy 251

Perficient

JANUARY 26, 2022

“As always, we will stay focused on our long-term strategy and continue to execute on our enterprise priorities, delivering more value for customers across our distribution channels, leveraging our data, analytics and AI capabilities to elevate the customer experience, transforming the way we work to achieve better, faster outcomes,” said TD Bank Group (..)

Customer Experience 221

Customer Experience Strategy Digital Strategies Analytics 221

Insights on Business

FEBRUARY 5, 2019

Enable seamless data integration and deep insights using AI and advanced analytics. The solution can also seamlessly integrate with Watson APIs, leveraging both structured and unstructured data uncovering deep insights into pipelines and forecasts, automated inquiry and dispute resolution.

Management 79

Management Analytics UX Data 79

PYMNTS

NOVEMBER 25, 2019

Consumers, after all, tend to trust their financial institutions (FIs) to safeguard their money – and the data about their money – and they remain largely satisfied doing business with them. Google’s expertise is in UX design,” he noted. “By The tension between FinTechs and FIs is real, as PYMNTS data shows. Race to the Top.

Google 272

Google Fintech Payments Apple 272

Insights on Business

JANUARY 18, 2019

IBM SPM improves sales performance and operations with better incentive compensation plan management and smarter sales territories and quotas administration, which produces faster insights with advanced analytics. IBM also provides additional capabilities for sales planning leveraging IBM Planning Analytics and IBM Watson Analytics.

Analytics 87

Analytics UX Management User Experience 87

PYMNTS

MAY 8, 2020

The Front-End Strategy: UX. They want to get to market and move quickly,” he said, adding that this means accelerating customer onboarding and account opening, as well as automating tasks that are traditionally manual, like receipt data capture and spend analytics.

User Experience 175

User Experience UX Fintech Tools 175

PYMNTS

JANUARY 26, 2017

Thus, ContentSquare was born in 2012 as a statistical service company — though it has since grown into full-fledged user experience (UX) analytics and optimization platform that helps businesses understand how and why users are interacting with their website, mobile and app. That idea, he noted, has been harder to move the market to.

User Experience 100

User Experience UX Data Marketing 100

Insights on Business

FEBRUARY 27, 2019

Flexible data model that simplifies integration and minimizes external processing with the ability to import, process, and report on large amounts of data to provide actionable insights. Enable seamless data integration and deep insights using AI and advanced analytics. IBM released its latest SPM software, ICM 10.1,

Management 79

Management Analytics UX Data 79

Perficient

FEBRUARY 25, 2021

Robust analytics platforms provide ongoing insight. Barrier 5: Insufficient Data Integration and Use. Also critical: the ability to create and leverage rich customer profiles by integrating multiple data sources (transactional and behavioral) into a single view.

Meeting 309

Meeting Customer Experience Branding Leadership 309

The Financial Brand

APRIL 14, 2021

In a digital world, UX is key to winning loyalty. Banks and credit unions need to avoid pitfalls and create captivating experiences. The post 3 Ways to Create Digital Banking User Experiences that Build Loyalty appeared first on The Financial Brand.

User Experience 40

User Experience Digital Banking UX Branding 40

FICO

FEBRUARY 1, 2021

What investments in your platform, data orchestration, analytics, human capital, UX design, etc., Look at the Data. Did you access your customers primary checking account data or their external accounts through a financial data aggregator (Plaid, Yodlee, Decision Logic, etc.)? Creating New Solutions.

UX 68

UX Analytics Resources Data 68

BankNXT

JANUARY 5, 2017

Can banks convince us that the data they accumulate can be used to help us make better financial decisions? 2017 – the year data made bank? Story by Duena Blomstrom. on BankNXT.

Data 63

Data US Big Data Customer Experience 63

Insights on Business

NOVEMBER 28, 2018

While other industries are moving beyond the use of the internet as a communications channel and deploying business applications on the cloud, most of the core banking applications still run inside company-owned and managed data centers. However, the cloud offers many compelling advantages over traditional technology platforms.

Risk Management 102

Risk Management Innovation Management Resources 102

Fintech Labs Insights

NOVEMBER 8, 2016

The new company (spun out from Signet Bank in 1994) was widely revered as a data analytics and marketing master. However, as banks layer AI on top of their data hordes, outside APIs, and location-based info, we’ll see much, much more. As recently as 2010 they were the last major bank to launch a native mobile banking app.

UX 17

UX Capital Mobile User Experience 17

FICO

FEBRUARY 12, 2023

It’s about utilizing the data you have to create differentiated experiences based on your knowledge of the customer. As a financial institution, you already have enough customer data 
to make subtle adjustments to your customer model that can create a better experience. Use location data to say “Good Morning!”

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

Perficient

SEPTEMBER 29, 2020

What’s great about search—and I think this will be a great segue to get started as a digital marketing leader—the focus on search and the content that’s driving that search and the content analytics are where pretty much everyone begins their customer journey. Some of the data we have there is actually just crazy.

Marketing 294

Marketing Branding Data Industry 294

Insights on Business

DECEMBER 12, 2018

Stories of improper conduct, and new regulations on data protection and privacy such as GDPR, continued to dominate the business headlines, moving from water-cooler conversation to “what about us?” Organizations in financial services and other sectors witnessed an increase in “airtime” given to risk and compliance issues at the board level.

Innovation 111

Innovation Compliance User Experience Regulation 111

Gonzobanker

DECEMBER 20, 2019

It was the original data junkie. The Data Award – Goes to Wings Financial Credit Union for its great approach to building an internal Strategic Insights and Member Analytics group. Well, enter David Becker (who also founded and sold re:Member Data to OSI and VIFI to Digital Insight). Legacy banks need not apply.

Idaho 148

Idaho Conference Data Marketing 148

FICO

MARCH 2, 2021

Now, UX (user experience) and the UI (user interface) are underpinning rising customer expectation and transforming the way banks meet the challenges of client journeys, intelligent workflows and reinvented relationship models. In fact, the pandemic has only just started to offer a peek at the art of the possible.

Management 52

Management US UX Guidelines 52

Fintech Labs Insights

MARCH 23, 2017

MapD for its database and visualization layer that transforms Big Data into immersive, instantaneous, and actionable analytics. BlueMetal for its virtual agents, natural language processing, and conversational UX that transforms the nature of customer engagement in financial services. Day One Attendee Favorite.

New York 25

New York User Experience UX Conference 25

Fintech Labs Insights

MAY 24, 2017

They added, “The future of AML compliance will need to consider Robotics, Machine Learning, Data Analytics, AI, and even Business Process Management solutions.” Trulioo’s roundtable takes place on Monday, 12 June on Day One of our developer’s conference. Visit our registration page to save your spot today.

Compliance 21

Compliance UX User Experience Fraud 21

Gonzobanker

DECEMBER 19, 2022

She was a trailblazer and an early innovator in analytics. Every data point is showing the average square footage of new office leases going way down, and some prognosticators think this could mean hundreds of billions of dollars of valuation losses. The Smarter Bank Data Award. The Calm Before the Storm Award. Goes to CSI.

Community 216

Community Fintech Industry Innovation 216

Insights on Business

MAY 30, 2018

Laura: Do you think that’s happened because now, 10 years later, there is a lot more data out there along with new analytics technologies, so that the business can actually see the value in what’s been collected? Once they reach this level, they all say that the first line now understands that this is their responsibility too.

Compliance 87

Compliance User Experience Innovation Risk Management 87

PYMNTS

OCTOBER 13, 2016

According to Media and Services UX, (MSX) group at Strategy Analytics, three-quarters of mobile payment users in China do so in physical stores daily. businesses are underestimating the problem says a global survey from Plano, Texas-based NTT DATA. So how about offering guarantees?

Mobile 100

Mobile Payments Apple Samsung 100

Fintech Labs Insights

AUGUST 1, 2016

With the “always-on aggregation” and UX/UI of MX , the newly-launched Contextual PFM from Q2 is designed to make actionable financial insights a part of every customer’s mobile banking routine. Q2 demonstrated its Risk & Fraud Analytics platform at FinovateSpring 2011. Q2 + MX = CPFM.

Technology 12

Technology San Francisco Nebraska UX 12

CB Insights

APRIL 29, 2019

As of this publication, LinkedIn showed active listings for a UX design alchemist at Critical TechWorks and a product and solutions development alchemist at Together Abroad. The Tumblr team uses the data collected by Brennan’s team to better understand the unique communities, languages, and relationships that emerge on the platform.

Innovation 78

Innovation Software Taxes Google 78

BankNXT

NOVEMBER 30, 2016

Mike Lawson chats to Rhonda Sheets from Support EXP about credit unions and the all-important customer journey. 5 critical challenges facing credit unions around the ‘customer journey’ on BankNXT.

UX 40

UX Video Analytics Digital Banking 40