Cisco

APRIL 26, 2022

The future of financial services will be shaped by the ability of financial institutions to extract and deliver more customer value from data. The convergence of mobile, cloud, and IoT technologies continues to create new opportunities for institutions to deliver personalized and contextual financial services. Customer Value.

Big Data 147

Big Data Data Analytics Examples 147

Insights on Business

OCTOBER 3, 2018

These technologies bring capabilities that speed risk modeling, automate fraud detection, ensure regulatory compliance, enable distributed trust, and protect sensitive financial information. Regulatory compliance today is a costly and labor-intensive business. Today the process of ensuring compliance is highly manual.

Industry 155

Industry Innovation blockchain Compliance 155

PYMNTS

NOVEMBER 7, 2019

Every small business (SMB) and entrepreneur wants to boost revenue, and recurring customers are a welcome source of cash inflows. “However, they have not been properly equipped with technology that helps convert customers from visitors into valuable, long-term clients. A Better Provider Experience.

Customer Experience 102

Customer Experience Fintech Industry Technology 102

FICO

JANUARY 18, 2023

Chief Analytics Officer. With only 8% of respondents reporting that their AI strategies are fully mature, and model development standards consistently scaled, it’s clear to me that the industry is on a bullet train to serious financial, legal and reputational fallout from misguided and otherwise incorrect use of this powerful technology.

Analytics 52

Analytics San Diego Regulation Compliance 52

FICO

SEPTEMBER 16, 2020

FICO’s Integrated AML Compliance Survey has revealed that while the vast majority of banks in more than 11 countries around the Asia Pacific region believe that AI will strengthen anti-money laundering efforts, many remain unsure how to operationalize the advanced technology. Key drivers of financial crime strategy.

Survey 52

Survey Compliance Regional System 52

Insights on Business

JUNE 14, 2017

Pressures stem from a myriad of sources: competition from fintechs; unrelenting regulatory environment; associated costs of compliance (or non-compliance!); increasingly sophisticated security threats; and, most recently, shifting customer expectations driven in large part by millennials. Millennials are a fastidious breed.

Marketing 156

Marketing social media Millennials Customer Experience 156

PYMNTS

JUNE 22, 2020

A poor customer experience can cause FIs and enterprises to lose customers, of course. And for the customers, there’s the rabbit hole of trying to prove that the bad guys co-opted their names, social security numbers and other data. Visa, said Barrett, is using analytics in tandem with a proprietary centralized U.S.

Fraud 193

Fraud Cards Risk Management Customer Experience 193

Insights on Business

JUNE 20, 2018

In today’s global marketplace, financial services firms must grapple with competition, increasing regulation and market volatility while also maintaining profitability and growth in a world disrupted by emerging technologies and fintechs. The new advances in our portfolio include: Next-Gen Governance, Risk, and Compliance.

Regulation 70

Regulation Compliance Analytics System 70

William Mills

JANUARY 25, 2018

Key areas of focus include:1) the impending war for talent; 2) shift to back-office or banker technologies; 3) gap in resources between large and small financial institutions; and 4) how service professionals could be the big winner this year. The report includes industry research about what technology, solutions and services U.S.

Report 40

Report Technology Innovation Atlanta 40

FICO

AUGUST 25, 2021

In this final blog in my series, let’s explore how can lenders take advantage of advanced modeling technology to cost-effectively originate profitable, compliant decisions that protect your bottom line AND deliver an optimized customer experience to the best customers. Does that sound like a tall order? Is it doable?

Compliance 52

Compliance Customer Experience Analytics Lending 52

PYMNTS

SEPTEMBER 20, 2017

As business travel plays catchup to the consumer travel space and the technology deployed to improve the traveler experience, companies now enjoy a market saturated with choices for travel booking, expense management and traveler management. But all of this technology presents an even greater opportunity in the corporate space.

Policies 122

Policies Analytics Meeting Management 122

PYMNTS

SEPTEMBER 17, 2018

To prioritize certain payment methods, HomeAway finds out which methods are highest in demand by utilizing consumer data and analytics. “We Going forward, HomeAway plans to explore emerging payment technologies, including cryptocurrencies. Fraud and compliance are challenges facing all eCommerce marketplaces,” he said.

Data 122

Data Analytics Security Payments 122

South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves.

Technology 195

Technology Customer Experience Data Training 195

FICO

NOVEMBER 16, 2022

By prioritizing their customers and their reputations, banks are demonstrating their commitment to improving fraud prevention and detection across the enterprise. Easier access to data can also help quickly build a holistic customer view, informed with ongoing interactions, payments, and transactions. Putting It All Together.

Fraud 52

Fraud Data Survey Regional 52

Independent Banker

OCTOBER 31, 2022

“The necessities of a digital-first approach were greatly magnified during the pandemic, with many banks having to close branches and rapidly adopt new digital technology to address the needs of the PPP [Paycheck Protection Plan] loan. Take advantage of analytics. Make it easier to capture applicant information. Make quicker decisions.

Lending 91

Lending Community Bank Community Illinois 91

Perficient

JULY 10, 2023

Political climate, environmental issues, technology innovations, criminal activity, economic volatility/inflation, account diversity, and industry regulatory changes are just a few examples of factors that often spur reputational risk or crises. Reputational risk is convoluted.

social media 170

social media Risk Management Analysis Industry 170

PYMNTS

JUNE 26, 2017

Integrated cashless and mobile payment solutions provider USA Technologies partnered with cashless hardware manufacturer Setomatic Systems to bring cashless payment options to U.S. Other payment solutions could improve the customer experience when car owners get their vehicles serviced at a dealership.

Report 150

Report Payments Meeting Tools 150

PYMNTS

SEPTEMBER 6, 2016

That’s the backdrop for the nearly hour-long conversation that Karen Webster had about the role of payments security in digital business transformation with CA Technologies Director of Payments Security James Jenkins. Jenkins also referenced the mind shift — not just the technology shift — that is accelerating the pace of innovation.

Security 100

Security CA Payments Big Data 100

FICO

OCTOBER 1, 2018

Companies that are achieving outstanding results using analytics and decision management solutions from FICO are invited to submit nominations for the 2018 FICO® Decisions Awards. This year’s judges are: Sid Dash , research director at Chartis for risk management analytics. Tanya Andreasyan , editor at Banking Technology.

Analytics 40

Analytics Conference Compliance Innovation 40

Insights on Business

MARCH 26, 2018

At IBM Think, the premier business and technology conference, the main theme is “mankind + machine,” and during the Wednesday morning session with Ian Hurst and Sarah Diamond, IBM General Managers of Banking and Financial Markets, and Naresh Vyas, Royal Bank of Scotland Head of Solutions, that theme was on full display. Hello, Cora!

User Experience 135

User Experience Compliance Maine Regulation 135

PYMNTS

OCTOBER 10, 2018

In the battle of the payment rails, a few technologies tend to dominate the conversation. According to AscendantFX president and Chief Executive Officer Jason Mugford, wires offer opportunity for technological improvement, and play a key role in the rising collaborative relationship between banks and FinTech firms.

Fraud 116

Fraud Compliance Innovation Payments 116

Bobsguide

AUGUST 7, 2022

“With Finastra’s solution and the speed and flexibility offered by the cloud, we can continue to meet business requirements whilst ensuring regulatory compliance. Finastra Kondor supports open integration across all treasury trading instruments, third-party and proprietary analytics tools. About Luxoft, a DXC Technology Company.

Operations 68

Operations Strategy Innovation Policies 68

Gonzobanker

JANUARY 17, 2020

Year one of the Tech Decade in Banking will bring no shortage of tension between technology investments and earnings targets. New regional banks will struggle with operational maturity and customer experience. However, these businesses are increasingly run by next-generation managers who want a more digital customer experience.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

PYMNTS

NOVEMBER 29, 2017

I’m just speaking for myself, but a lot of times I’m not sure which one of these technological advances is going to really be the one that makes a huge difference, or which one is going to work well for the client.”. “There is so much change happening, and it’s happening fairly quickly,” he said in a recent interview with PYMNTS.

Management 100

Management Company Analytics Policies 100

PYMNTS

APRIL 20, 2017

“The challenger banking industry is one of the most fascinating examples of digital empowerment within financial services, thanks to its pace of innovation and the heavy focus on technology-driven customer centricity,” Mohan wrote. This digital approach also enables challenger banks to make new uses out of customer data.

Compliance 110

Compliance Innovation social media Lending 110

Insights on Business

OCTOBER 16, 2018

Take an incremental approach, prioritizing by business domain, responding to new regulations and keeping the customer experience front-and-center throughout. It gives financial institutions the chance to open up legacy systems and harness APIs to deliver better services to customers and lift profits.

Capital 157

Capital Tools System blockchain 157

Independent Banker

OCTOBER 31, 2018

Here at ICBA, we’re in full innovation mode, so it’s only appropriate that this issue be dedicated to technology. “Innovation will be the key to sustaining and growing our businesses.”. This year, you’ve probably heard me say that ICBA is focused on three pillars: community bank advocacy, education and innovation. Exciting, right?

Fintech 70

Fintech Community Bank Community Nashville 70

FICO

MAY 27, 2021

Many of our award winners rose to the task with new solutions and capabilities built on analytic decisioning investments that helped them to pivot to new operating models and constraints. Regulatory Compliance. This year the 12 winners have demonstrated extraordinary innovation in very different industries and markets. .

Analytics 52

Analytics Fraud Management America 52

William Mills

APRIL 21, 2016

The Mortgage Bankers Association’s National Technology in Mortgage Banking Conference and Expo was held April 3 rd through 6 th in sunny Los Angeles, California. Discussions were driven by themes that are currently transforming the mortgage industry, one being the idea of customer experience.

Conference 40

Conference Los Angeles Customer Experience Millennials 40

FICO

SEPTEMBER 3, 2020

For nearly 50 years, FICO has pioneered intelligent credit origination powered by world-class analytics. We have served lenders in all industries, enhancing decisions with flexible strategies and rules, improving analytic sophistication, maximizing profitability, and delivering relevant, engaging customer experiences.

Analytics 52

Analytics Lending Resources Groups 52

Insights on Business

OCTOBER 11, 2018

Open banks can use and share customer data through APIs for a broader end-to-end customer experience and connect their banking apps both internally and externally to the ecosystem. Such open banking approach necessitates that the banks develop an open banking platform with externalized APIs. This is essential.

Meeting 111

Meeting Customer Experience System Guidelines 111

Gonzobanker

MARCH 6, 2020

Smarter banks focus obsessively on how they deliver value and a winning experience for customers. To stay relevant, banks and credit unions need to continually evaluate their people (organization, staffing, roles), processes, technology and enterprise/departmental strategic objectives to ensure they are achieving optimal performance.

Operations 91

Operations System Groups Technology 91

FICO

MARCH 6, 2020

Visma Connect recently interviewed Jürgen Krieg, FICO's head of global compliance sales. In this excerpt from that article, Jürgen elaborates on the importance of compliance. . At FICO, I am responsible for planning and implementing growth strategies to develop new markets, and the expansion of our compliance business globally.

Compliance 81

Compliance Technology Fraud Analytics 81

PYMNTS

SEPTEMBER 26, 2016

Paris-headquarterd Capgemini, a consulting and technology firm, has headlined the report for the past 12 years. The evolution of increased and enhanced customer experience via technology engenders a higher level of customer expectations and benefits. percent growth the previous year (387.3 billion transactions).

Report 100

Report Payments blockchain Security 100

ZootBlog

JANUARY 12, 2016

This year’s predictions include topics from the preceding year, with the addition of projected advancements in the areas of biometrics, enhanced customer experience, big data, digital payments, and innovation. However, iris and facial recognition technologies are beginning to surface as viable options as well. Biometrics.

Industry 63

Industry Trends Customer Experience blockchain 63

FICO

JANUARY 23, 2019

Attendees were keenly interested in how artificial intelligence and machine learning continues to be a key technology in the fight against fraud and financial crime. There was also a lot of discussion about the growing convergence between fraud and compliance departments and how business and operational models must adapt.

Fraud 40

Fraud Analytics Compliance Data 40

FICO

OCTOBER 31, 2019

As the adoption of EMV chip card technology has fueled a move to card not present (CNP) fraud , FICO analytic scientists are keenly focused on improving FICO® Falcon models’ CNP fraud detection. Now, clients have asked FICO to focus on new analytic technology to improve detection on lower-value CNP fraud.

Fraud 40

Fraud Cards Analytics Customer Experience 40