Bank Innovation

OCTOBER 5, 2018

One of the biggest impediments for banks in acing customer service and user experience is being unable to seamlessly manage cross-product, cross-channel interactions. Bank of America is hoping to bridge that gap, albeit in a small way, by allowing its clients to move seamlessly between Bank of America, Merrill Lynch, Merrill Edge, and U.S.

America 150

America User Experience Mobile Management 150

PYMNTS

DECEMBER 28, 2020

The dreaded returns season has hit retail with a predictable but painful thud. In fact, forward-thinking retailers are looking at the return process as a chance to create a positive customer experience. In fact, forward-thinking retailers are looking at the return process as a chance to create a positive customer experience.

Customer Experience 216

Customer Experience Retail America Branding 216

PYMNTS

JANUARY 25, 2021

The National Retail Federation ’s annual convention may have come and gone but the sentiments, strategies and lessons learned from facing nearly a year of pandemic-led changes by some of the world’s largest merchants are going nowhere fast — especially when it comes to their embrace of increased digitalization. Stores As Social Centers.

Community 269

Community Retail Strategy National 269

PYMNTS

JANUARY 27, 2021

Minna co-founders and CEO Joakim Sjöblom and Chief Operating Officer Jonas Karles told PYMNTS that getting a better handle on subscription spend can be done through retail banking channels, boosting financial institutions’ own revenue streams. Subscription management is part of that. Embracing The Subscription .

Management 181

Management Technology Cards Retail 181

PYMNTS

MAY 6, 2019

Bank of America Merchant Services announced Monday (May 6) a partnership with Recurly, which runs an enterprise subscription management platform. Subscriptions isn’t the only area Bank of America Merchant Services is going after. Customers also get analytics and insights into the business.

America 117

America eBook Software Analytics 117

PYMNTS

JUNE 3, 2019

Online retail has had a tremendous impact on logistics, further evidence of which emerged on Monday (June 3). and other retailers to fulfill orders from online shoppers.” As PYMNTS has covered , it’s a good time in America to have a retail space ready to rent out, as eCommerce merchants are on the hunt and signing large contracts.

Retail 198

Retail Online Groups America 198

Bank Innovation

MAY 1, 2019

Bank of America has a new source of small business data.

America 186

America Data Management Compliance 186

PYMNTS

MARCH 29, 2019

The store is set to debut at the Mall of America in the spring, Chain Store Age reported. Leasing Manager Ashley Hofmann said, according to the outlet, “Good American has built a community and retail experience that empowers women and encourages body confidence – a powerful message and commitment that Mall of America resonates with.

America 108

America Miami Branding Community 108

PYMNTS

MARCH 12, 2020

For retailers looking at stockouts, empty stores and the worst still to come, talk of recovery might seem premature. Retailers should first understand that the most stress is likely being placed on front-line employees and, if applicable, customer service reps. “All things must pass,” as George Harrison said.

Retail 131

Retail Resources America Software 131

BankInovation

JUNE 17, 2022

Seven financial services powerhouses, led by Citi and Bank of America, launched an independent company this week to create the first open-market electronic trading platform for syndicated loans and collateralized loan obligations (CLOs).

America 96

America Marketing Software Management 96

PYMNTS

JUNE 24, 2020

On a recent National Retail Federation webinar Target CEO Brian Cornell was asked about the most important factors facing retailers as they continue to deal with the business disruption caused by the pandemic. I think that trustworthiness is going to be a really important area of focus for successful retailers, for the years to come.”.

How To 141

How To Management Retail National 141

PYMNTS

JANUARY 8, 2020

Citigroup named David Chubak, 39, to head the retail banking division in the U.S., Chubak will head all retail sectors — branches, mortgages, wealth, risk management and small business, according to the memo. Morgan Chase and Bank of America. . the company announced on Tuesday (Jan.

Retail 101

Retail New York Risk Management Customer Experience 101

PYMNTS

JULY 26, 2016

Starbucks announced on Monday (July 25) changes to its management structure in an effort to open new retail concepts, such as “upscale” coffee shops and bakeries.

Retail 100

Retail Management Seattle New York 100

BankInovation

OCTOBER 14, 2021

Wells Fargo, Bank of America and U.S. At Wells Fargo, automation helped reduce costs in fraud management, card collection and other areas during the third quarter, according to Chief Financial Officer Mike Santomassimo. Bancorp all highlighted their digital growth and use of the payment platform Zelle in today’s earnings calls.

America 98

America US Fraud Cards 98

PYMNTS

MAY 29, 2019

It’s not often that one gets to see a new form of retail emerge, but that’s what’s happening with, of all things, legal recreational cannabis. So far, this retail is taking a form that is big, feminine and even a bit luxurious. The retailer said it is launching The High End, a luxury cannabis lifestyle and wellness concept shop.

Retail 186

Retail Las Vegas Leadership Industry 186

Bank Innovation

JANUARY 11, 2018

EXCLUSIVE – Merrill Lynch Wealth Management is adding a client-to-advisor texting capability to its mobile app starting next month. For the feature, Merrill Lynch has partnered with mobile communication solutions provider CellTrust to manage, track, and deliver text messaging.

Management 319

Management Mobile America Online 319

Banking Exchange

AUGUST 9, 2021

Approximately 85% of deposit transactions are made via digital or automated channels including the bank’s app Technology Lines of Business Retail Banking Financial Trends Customers Digital Mobile Tech Management Online Branch Technology/ATMs Feature3 Feature.

America 88

America ATM Trends Retail 88

Banking Exchange

APRIL 14, 2021

Coronavirus worries have helped boost the case for contactless card payments Payments Retail Banking Financial Trends Mobile Online Cards Tech Management Branch Technology/ATMs Covid19 Feature Feature3.

America 78

America Payments ATM Trends 78

PYMNTS

AUGUST 7, 2020

The COVID-19 pandemic is taking a tremendous toll on communities across America,” Brainard said. Brainard added that instant payments must reach a broad swath of Americans, including gig economy workers, people who are “tightly managing cash flows” and underbanked populations. In a Thursday (Aug. A Liquidity Boost? .

America 189

America Kansas City Payments Kansas 189

PYMNTS

JULY 30, 2019

Now, as it suffered with a formidable performance by those companies, Under Armour cut its full-year North America revenue forecast, Reuters reported. Nike posted a 7 percent jump the quarter ended in May for North America revenue, while Under Armour sales dropped 3 percent.

America 129

America social media Branding Maine 129

PYMNTS

JANUARY 19, 2021

In today’s top retail news, Bed Bath & Beyond said it has finished its sale of Cost Plus World Market (CPWM) to a private equity firm, while Starbucks will help Washington state with the distribution of coronavirus vaccines. announced that it has completed its sale of Cost Plus World Market (CPWM) to Kingswood Capital Management.

Washington 141

Washington Retail Marketing Operations 141

PYMNTS

NOVEMBER 19, 2018

But the same technology that enables those transactions also can bring the benefits of consumer intimacy to small and medium-sized businesses (SMBs) that are often struggling to win more market share in a retail world dominated by the likes of Amazon, Walmart and other large retailers. That might sound obvious.

Retail 177

Retail Innovation Comparison Training 177

PYMNTS

AUGUST 16, 2017

There are rarely second acts in retail — particularly once bankruptcy is in play — but, every so often, the unexpected happens. Last week, footwear retail company Payless ShoeSource was one of those unexpected stories, a company pulled into the bankruptcy whirlpool but getting plucked out before being sucked all the way down to the bottom.

Retail 153

Retail Kansas America Branding 153

BankInovation

OCTOBER 6, 2020

Bank of America released a new personal finance tool on Monday, called Life Plan, to help customers identify their financial goals and track progress in real time, said David Tyrie, head of digital, financial center strategy, and advanced client solutions.

America 97

America Tools Data Strategy 97

PYMNTS

MARCH 28, 2016

With the increasing use of self-checkout terminals, the staff required for managing these terminals has reduced significantly. As a result, companies are saving costs by employing less staff and deploying existing staff for other tasks,” said Brijesh Kumar Choubey, one of Technavio’s lead industry analysts for retail systems.

Retail 100

Retail America Regional Marketing 100

PYMNTS

NOVEMBER 10, 2017

cities can stop by one of the retailer’s airport or mall kiosks to pick up a lightweight down jacket or heat-retaining shirt. Walmart has also introduced standalone kiosks, although the big box retailer’s version is more about supporting its curbside pickup service than about introducing on-the-go convenience via remote retail.

Retail 145

Retail Technology Apple Mobile 145

PYMNTS

SEPTEMBER 20, 2018

It’s a good time in America to have a retail space ready to rent out — eCommerce merchants are on the hunt and signing large contracts. The supply chain arms race is as competitive as it’s ever been,” said Adam Mullen, CBRE’s senior managing director of industrial and logisitics, Americas leader. “The

Retail 122

Retail Fort Worth Metro North Carolina 122

PYMNTS

AUGUST 31, 2017

When the going gets tough, America’s retailers and restaurants get going. According to The Wall Street Journal , McDonald’s has managed to re-open the 130 area locations that had been closed by the storm. And progress — slow though it may be — is happening.

Retail 134

Retail Houston Texas America 134

PYMNTS

NOVEMBER 8, 2017

Help yourself: Unattended retail just got more seamless and widespread with USA Technologies ’ acquisition of Cantaloupe Systems, Inc. USA Technologies powers cashless and mobile payments in self-service retail settings – think Starbucks kiosks and Home Depot key-cutting machines, for example. Its existing customer base in the U.S.,

Retail 115

Retail Apple Mobile Technology 115

Banking Exchange

MARCH 18, 2020

Bill Harris to chair One alongside CEO Brian Hamilton; launch slated for summer 2020 after successful funding round The Economy Technology Retail Banking Feature3 Fintech Feature Financial Trends Mobile Online Tech Management Customers.

America 97

America Digital Banking Trends Retail 97

PYMNTS

FEBRUARY 7, 2020

Bank of America can now integrate data from key third-party business applications on its Business Advantage 360 platform to offer a more complete financial picture for small businesses, according to an announcement. Since the February 2019 launch, over 1 million Bank of America business owner clients have engaged with the platform.

America 160

America Google Analytics California 160

PYMNTS

FEBRUARY 20, 2018

Alibaba and Tencent , which are locked in a battle to win over consumers, have invested more than $10 billion in retailers since the beginning of 2017. As a result, retailers are taking sides, CNBC reported. They have to take a side. The investment will value Ele.me And, in the U.S.,

Retail 100

Retail Big Data social media Atlanta 100

PYMNTS

NOVEMBER 20, 2019

Providing a top consumer experience is becoming more important and is a rising trend in retail, and that will almost certainly increase in the 2020s. The upscale apparel brand, according to a recent report , is opening an “experiential store” in the Mall of America in Minneapolis on Wednesday (Nov. Physical Retail Efforts.

Retail 109

Retail New York City Minneapolis Branding 109

CB Insights

AUGUST 23, 2021

Enable , a provider of cloud-based software tools for B2B rebate management, has raised $45M in Series B funding. UK-based Enable is a provider of cloud-based rebate management solutions to assist distributors, manufacturers, and retailers across 50 industries. How is the company performing? Want the full post?

San Francisco 69

San Francisco Management America Software 69

PYMNTS

DECEMBER 19, 2018

While quick-service restaurant (QSR) managers and customers might view the same menu, they might not always be on the same page when it comes to technology and innovation. The Index examined 400 QSR manager responses to find that the average restaurant score was 38.7

Innovation 123

Innovation Management America Customer Experience 123

PYMNTS

JUNE 14, 2019

However, in the 2019 Retail Banking Report, a study by Reputation.com that analyzed online data relating to retail banking locations for 23 major U.S. At a high level, retail banking didn’t score as well as other industries with a 341, 174 points lower than retail’s 515.

Retail 103

Retail Study Online Mobile 103

South State Correspondent

DECEMBER 8, 2023

Every Bank Has a Certain Level of Small Business Banking Channel Confusion While few said it, almost every major bank implied some level of channel confusion with small business banking as it overlaps with retail, commercial, and specialty lines of business. After the seventh-month mark, conversion rates sharply decline.

Conference 195

Conference Retail Community Bank Technology 195