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How Bank of America approaches innovation

BankInovation

Bank of America’s innovation is never complete since its team constantly updates offerings to meet ever-changing client needs. “At Bank of America, innovation is everybody’s job,” Jorge Camargo, managing director of mobile app, online banking and Erica AI at Bank of America, told Bank Automation News.

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Serko Rolls Out Expense Management Tool In North America

PYMNTS

Corporate travel and expense management solution provider Serko has launched its Zeno Expense tool in North America, giving customers a new option for B2B travel management, a press release on the company website stated, alongside the company's Zeno Travel tool that was already available.

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Bank Of America Boasts $22B In Bailout Loans

PYMNTS

It was a phenomenal Friday (April 3) for Bank of America. Bank of America boasted that it was the first major financial institution (FI) to begin accepting applications for the federal $349 billion relief program on day one. The good news for business borrowers: If they use the loan to pay workers, it does not have to be repaid.

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Bank of America deploys Erica to assist with commercial banking, wealth management

BankInovation

Bank of America has begun using its virtual assistant, Erica, to support employees in commercial banking and wealth investment, the head of Erica revealed to Bank Automation News on Wednesday. Erica was originally developed in June 2018 as an assistant powered by artificial intelligence (AI) for its Bank of America app, but the $2.2

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Bank Of America Sees Personalized Video As Key To Rewards-Program Loyalty

PYMNTS

It’s been a busy year in digital banking as the pandemic has driven consumers online to manage as much of their day-to-day lives as possible. When Bank of America Rewards Executive John Sellers glanced at his in-house numbers over the last year, the evidence was plain to see.

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Bank Of America Expands SWIFT gpi, Intros CashPro Cross-Border Payment Tracker

PYMNTS

Bank of America (BofA) is introducing a cross-border payment tracker and expanding SWIFT gpi to support more than 140 currencies, accessible through the integrated CashPro platform. Commercial clients using SWIFT gpi for corporates can also get alerts about inbound and outbound payment status directly to their treasury management system.

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Megamalls Like Mall Of America And American Dream Face Mega Problems 

PYMNTS

malls — Minnesota’s Mall of America and New Jersey’s American Dream mall — are struggling, with the company that owns both recently skipping a third straight payment on the Minnesota property. the Mall of America features not only 500 stores, but also some 28 amusement-park rides, an aquarium and more. The two largest U.S.

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