PYMNTS

JUNE 5, 2020

With the most recent COVID-19 studies from PYMNTS reinforcing the need for health and safety in the retail world, some retailers are stepping up to accommodate consumers’ concerns. The survey and consequential retail index shows how retailers are dealing with consumer fears, which extend to having groceries delivered to the home.

Study 131

Study Retail Survey Compliance 131

PYMNTS

JULY 3, 2020

Retail CEOs faced a parade of problems in 2020’s first six months, but some executives look ready to set off plenty of fireworks in the year’s back half. . Here’s a July 4 th look at some top executives in retail who seem ready to declare their independence from business as usual in 2020’s final six months. . John Donahoe, CEO, Nike.

Retail 267

Retail Apple Branding Marketing 267

PYMNTS

DECEMBER 28, 2020

The logistics company said that ShopRunner’s functions complement and grow its eCommerce portfolio and are anticipated to “create increased value for brands, merchants and consumers,” according to an announcement. 18 as part of its Q2 fiscal 2021 earrings that increased volumes in international priority and U.S. FedEx Corp.

Branding 225

Branding Retail Innovation Online 225

PYMNTS

MAY 20, 2020

The last several weeks have certainly made for unexpected and unprecedented times for consumers and all players in the retail ecosystem and left a lot of businesses standing at a crossroads as they face the back half of 2020 and questions about what to do next. In other words, trust has become a primarily valuable currency of late.

Retail 189

Retail Branding Innovation US 189

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

Innovation 245

Innovation Video Course Meeting 245

PYMNTS

JULY 7, 2020

“Over the coming months, retailers also need to prepare for the continued — and maybe even swifter — move to mobile.” . Brands that thrive, and will continue to do so, are those that actively look for ways to overcome new challenges by creating enjoyable, seamless experiences to engage customers across the channels they find most valuable.

Retail 165

Retail Payments Survey Meeting 165

PYMNTS

SEPTEMBER 25, 2019

consumers forecast to be shopping online by 2021. percent: Amount that Darden Brands has seen its sales tick up year-on-year. Data: 230 million: Number of U.S. C$70 million: Amount Trulioo has recently raised to build an interoperable identity platform. 24 percent: Share of the average business’ monthly revenue tied up in invoices.

Innovation 128

Innovation Payments Branding Data 128

PYMNTS

MARCH 29, 2019

Frank Krasovec, chairman of Domino’s master China franchisee Dash Brands Ltd., said in an announcement , “Not only are we excited to open the 200th Domino’s location in mainland China, but we are thrilled that it marks the brand’s 10,000th store outside of the U.S.”.

Retail 122

Retail Branding Dallas Marketing 122

PYMNTS

OCTOBER 9, 2020

As an extension of its non-consumables strategic plan, Dollar General has unveiled its new popshelf retail store concept. Plans are in place to have roughly 30 locations in different markets before the conclusion of fiscal year 2021. In separate news, ALDI plans to open more than 70 new stores by the end of 2020.

Nashville 109

Nashville Alabama Tennessee Phoenix 109

PYMNTS

JANUARY 1, 2021

It will reflect the work-from-home (WFH) changes that we made not only to slow down the spread of a deadly virus, but also those innovations that employers and employees liked the best. Here’s a look at the future of connected work and five key areas that will be different in 2021. The Digital Shift.

Trends 283

Trends Meeting Retail Online 283

PYMNTS

JANUARY 8, 2021

The year 2020 meant big changes for retailers that had primarily defined themselves by physical interaction as brick-and-mortar merchants were forced to adapt to an eCommerce-focused world as their best option for holding on to their now homebound customer base. SMBS Outpaced Top Retailers When It Came To Innovation Adoption .

Retail 261

Retail Online Mobile Customer Experience 261

PYMNTS

DECEMBER 15, 2020

In an interview with PYMNTS, Sadek detailed how the subscription-based brand management software provider has both benefited and suffered from the pandemic’s impacts as well as how the company is strategizing to move forward. On the other hand, it’s time to innovate, time to change … and move to a completely digital experience.”.

Branding 189

Branding Software Strategy Management 189

PYMNTS

JANUARY 24, 2020

Pine Labs, which started as a retail payment provider about 10 years ago, has grown into a payment acceptance, stored value and in-store customer credit company. This offers enormous potential for merchants, brand owners and financial institutions to drive innovations that maximize flexibility and choice for consumers,” the release stated.

Payments 152

Payments Innovation Study Meeting 152

PYMNTS

DECEMBER 6, 2018

“Visa has strategically positioned itself at the center of football and these events will further exemplify the unique experiences only Visa can provide to fans across the globe,” said Chris Curtin, chief brand and innovation marketing officer at Visa, in the press release.

National 115

National Regional Innovation Payments 115

PYMNTS

JANUARY 7, 2019

. “Together, we will redefine the shopping experience for millions of customers at both Kroger and other retailers around the world, setting a new standard for innovation in the industry.” ” Amazon, for its part, said it wanted to open 3,200 cashierless stores by the year 2021. in 2017.

Company 177

Company Ohio Apple Washington 177

PYMNTS

MARCH 10, 2020

What instant lending innovation have shoppers fallen in love with? Consumers love the delayed payment options and so do retailers, but the BNPL players themselves are loving their business model, too. It’s growing fast and expected to account for $8 billion USD in sales by 2021. It’s a bona fide phenomenon.

Case Study 135

Case Study Retail Millennials Branding 135

PYMNTS

AUGUST 16, 2017

According to a press release , the new capital will be used to fund product development and innovation, as well as to scale customer success globally. It is mind-boggling how antiquated the B2B sales process is between brands and retailers. trillion by 2021. Forrester Research recently reported that the U.S.

Branding 100

Branding Leadership Retail Marketing 100

PYMNTS

DECEMBER 8, 2020

The company says it’s the first national bridal retailer to make this move, and the program’s unique design will earn points for the retailer among its brides as well as its business partners. Cook is bullish on 2021. Because as of Tuesday (Dec. It’s called the Diamond Loyalty Program by David’s.

social media 215

social media Community Retail Leadership 215

PYMNTS

AUGUST 7, 2020

While the barriers to reaching an international consumer base are low thanks to innovations in eCommerce, online retailers and merchants still struggle to provide their global consumers with the same payments experience their domestic ones have. Visa recently announced a new policy to help shoppers alleviate this pain point.

Policies 302

Policies Online Retail Payments 302

PYMNTS

OCTOBER 14, 2020

Retailing used to be about three things: location, location and location. This week retailers are showing signs that they’re concerned about the first mile — product availability — as well as the last mile. Bed Bath & Beyond wants to close 63 stores by February 2021, stretching that number to 200 over the next two years.

Retail 130

Retail Strategy Management Survey 130

FICO

FEBRUARY 27, 2023

15 companies recognized for successful innovation in AI, machine learning and decision management Saxon Shirley Mon, 02/27/2023 - 08:09 by Nikhil Behl expand_less Back To Top Mon, 02/27/2023 - 08:00 2023 FICO Decisions Award Winners - Decisions That Matter It's with great enthusiasm that I reveal the victors of the 2023 FICO® Decisions Awards !

Meeting 98

Meeting social media Management Analytics 98

PYMNTS

AUGUST 1, 2017

Chatbots are everywhere these days and are hot topics of conversation among retailers. Having a chatbot is nothing new for the retail industry. In fact, retailers have had some form of chatbot installed on their websites for quite some time. ” Again adding value is key.

Retail 115

Retail social media Technology Branding 115

PYMNTS

JUNE 8, 2018

The watch will retail at ASOS for £269 (about $360 / AU$470). Smartwatches are on pace to achieve the greatest revenue potential among all wearables through 2021, reaching $17.4 Smartwatches are on pace to account for the highest unit sales of all wearable device forms from 2019 to 2021, aside from Bluetooth headsets.

Apple 108

Apple Google Retail Branding 108

PYMNTS

DECEMBER 15, 2020

Debatably the most impactful payments innovation of recent years — and that’s saying something — BNPL is having a massive impact on retail, as evidenced by the proliferation of brands and the steady flow of venture capital to players that are defining the space. Let’s go with “pay later.”. Mobile Wallets And BNPL Merriment.

Millennials 256

Millennials Report United States Study 256

PYMNTS

APRIL 15, 2019

To help build customer loyalty, eCommerce and brick-and-mortar retailers have a myriad of tools on hand: Cashiers can sign customers up for loyalty cards at brick-and-mortar stores, and eCommerce sites can send customers special offers and coupons by email. innovators have a new take on “coins” when it comes to vending machines.

San Francisco 130

San Francisco Retail System New Jersey 130

PYMNTS

DECEMBER 22, 2020

This pressure to innovate is affecting QSRs of all sizes, from independent eateries serving loyal local followings to national or even international behemoths reaching millions of customers each year. The restaurant now plans to expand this delivery option nationwide in 2021. . New York-based burger chain Shake Shack is no exception.

Customer Experience 162

Customer Experience Tools New York Strategy 162

CB Insights

AUGUST 26, 2021

It’s starting to see big payoffs from some of its bets, such as South Korea-based e-commerce giant Coupang , which went public in March 2021 at a $56.6B So far in 2021, SoftBank is investing in a record number of deals. So far in 2021, SoftBank is investing in a record number of deals. Retail & consumer. First name.

Regional 94

Regional Fintech Analysis Company 94

PYMNTS

OCTOBER 24, 2019

In terms of the company’s partnership with Walmart , Fairbank said the company launched the new Walmart co-brand and private-label cards on September 24. We’re excited to partner with the world’s largest retailer to deliver compelling products and a great digitally enabled customer experience to Walmart customers,” Fairbank said in the call.

Capital 101

Capital Cards Conference Customer Experience 101

PYMNTS

AUGUST 14, 2020

Speaking with Karen Webster, Anupam Sinha , managing director, global head of domestic payments and receivables at Citi , described how two of the most dramatic innovations in the eCommerce sales model stand to benefit from the expertise of corporate treasurers. trillion by 2021. Getting Closer To The Consumer.

Strategy 295

Strategy Online Payments Management 295

Abrigo

OCTOBER 20, 2020

Plan for new technology and innovations. Of course, COVID-19 has greatly impacted CRE over the last six months, with lodging, retail, and office spaces suffering a significant blow amid stay-at-home orders and other social distancing measures. Planning for new technology and innovations.

Management 195

Management Lending Community Strategy 195

PYMNTS

MAY 25, 2017

Both Campbell and Chef’d believe in continuing to drive innovation in the new food economy, particularly around consumer customization and e-commerce solutions.”. The soup king has been hustling to become the gold standard, actively building a network of innovative partners to help it define the future of food. “We

Branding 109

Branding Analytics America Innovation 109

PYMNTS

AUGUST 22, 2019

Mobile checkout is getting a boost from one of the largest retailers, further evidence of the technology’s continuous move deeper into the consumer mainstream. The new frictionless shopping experience is integrated into the 7Rewards loyalty program in the convenience retailer’s mobile app. Other Mobile Pushes.

Mobile 128

Mobile New York City Retail Austin 128

PYMNTS

AUGUST 15, 2019

Automation promises many benefits in retail, including the potential to reduce costs and improve the customer experience. The July Automated Retail Tracker examines the latest cashierless efforts in retail and finds which are experiencing uptake and which may fall flat. Isn’t Only for Big Brands. it is just taking off.

San Francisco 128

San Francisco Retail Minnesota Regional 128

PYMNTS

JUNE 10, 2019

One of the takeaways from the Platform Economy Playbook is that amidst tech innovations like artificial intelligence (AI) to help personalize clothing selection and speed up delivery and social media-powered commerce, customer service has become a differentiator. That number is set to increase to $33 billion by 2021.

Online 111

Online social media Retail New York 111

PYMNTS

DECEMBER 10, 2019

According to Zion Market Research , the global baby food market could reach as much as $76 billion by 2021. It was a great innovation in an early 20 th – century world where refrigeration was rare, but is less useful in the digital 21 st century, when fresh food can be easily found in stores.

Branding 133

Branding Marketing Maine America 133

PYMNTS

OCTOBER 11, 2017

The well-known coffee brand is hoping that China’s rapidly growing middle class and ongoing press into urban areas will push the Starbucks name to new heights in its overseas markets. To that end, Starbucks has set a target of operating approximately 5,000 cafes in mainland China by 2021.

Seattle 100

Seattle Washington Industry Branding 100

PYMNTS

NOVEMBER 11, 2019

Early accounts seem to indicate that the just-launched Apple -branded credit card is finding its way into customers’ hands, and into heavy use. The fee-free card is Goldman Sachs’ latest inroad into the retail consumer business after establishing its online Marcus brand in 2016, which makes unsecured personal loans.

Apple 101

Apple Massachusetts Data Cards 101