FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Dock began implementing Falcon Fraud Manager in 2019 and added CCS in 2020.

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? AI is poised to make a profound impact on the banking sector,” Ariff Kassam , chief technology officer at NuoDB, told PYMNTS. It’s true, but not for long.

System 268

System Digital Banking Tools User Experience 268

Perficient

SEPTEMBER 15, 2020

Consumers expect technology to work intuitively, regardless of its underlying complexity. And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Retrieved August 04, 2020, from [link]. 1 Gownder, J.,

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

NOVEMBER 23, 2020

Businesses rapidly embraced digital solutions in 2020 as shopping (and eating) moved online while everyone hid out indoors. That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic.

Mobile 289

Mobile Boston Fraud Colorado 289

Perficient

OCTOBER 29, 2020

Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. Quibi also improved on the standard means of delivery, investing in a technology called Turntable to make mobile TV-watching easier. Quibi launched in April 2020, just as the pandemic was upending public life.

US 294

US social media User Experience Digital Strategies 294

FICO

JANUARY 7, 2021

Here are the 5 most popular 2020 posts on decision management. #1. Recovery is where we still are now, in mid-2020. The ROI will come not only from efficiency in the operations themselves but also from cost of capital and stability gains throughout the enterprise. How Do You Improve Supply Chain Resiliency?

Management 52

Management Analytics Strategy Data 52

PYMNTS

DECEMBER 12, 2018

Financial institutions are in the midst of becoming more mobile, with many of those legacy operations opting to — or at least considering — working more closely with FinTech providers to upgrade services, retain customers and acquire new ones. The debut of 5G promises to add another tool that can aid such efforts. What does that mean, then?

Fintech 211

Fintech Mobile Analysis Technology 211

PYMNTS

JULY 3, 2020

PYMNTS’ June 2020 Credit Union Tracker® , done in collaboration with PSCU , explores the loyalty dynamic at work deep within CUs – and the threats to it should these financial institutions (FIs) fail in their mission to provide members with experiences not typically found at banks. Easy is the New Loyalty’. Likewise, 33.3

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

JULY 31, 2019

According to CNBC , “this is the second consecutive quarter where the South Korean tech giant’s operating profit more than halved from the same period a year earlier. Samsung plans to increase its market share in the technology to 20 percent by 2020. trillion won ($47.4 Profit Problems. trillion Korean won ($5.3 and Korea.”.

Samsung 139

Samsung Retail Mobile User Experience 139

PYMNTS

SEPTEMBER 5, 2018

Alipay, the mobile and online payment platform operated by Ant Financial Services , announced on Wednesday (Sept. 5) that it will collaborate with a wider range of local Japanese partners to build a cashless environment for tourists coming to Japan, in particular for the Tokyo Olympic Games in 2020. The company said that nearly 7.35

User Experience 100

User Experience Trends US Payments 100

PYMNTS

NOVEMBER 23, 2020

Noting that paper checks remained the second largest form of payment in 2020, Wimbish said that “you just have to figure out where they're paying with checks. Even B2B payments now need to be delivered with a better user experience, and much work remains. For faster forms of payment. Deluxe itself has 4.5

Data 143

Data User Experience Fintech Lending 143

PYMNTS

FEBRUARY 21, 2019

Financial technology firm Green Dot , which made its name on its prepaid debit card solutions, is ramping up its focus on Banking-as-a-Service (BaaS) after posting $14.3 Green Dot also plans to upgrade the BaaS platform again in 2020, he noted, with an emphasis on risk controls and compliance.

Taxes 188

Taxes User Experience Cards Operations 188

PYMNTS

APRIL 17, 2019

The new, faster mobile network technology is a big part of the plans for many commerce and payments operators, even though specific use cases have been only slowly emerging as the technology and the devices to support it are deployed. They plan develop new business models and services centered around 5G technology.

Retail 199

Retail Apple Samsung Conference 199

PYMNTS

DECEMBER 18, 2019

You can count on at least one thing for retail in 2020: Things will get much more personal. There, Dynamic Yield , the artificial intelligence (AI)-powered personalization platform operator, is being absorbed by fast-food chain McDonald’s. This AI-powered ordering experience was launched at Sonic Drive-In earlier this year.

Retail 131

Retail Tools User Experience Technology 131

Perficient

AUGUST 20, 2020

Technology Challenges: If you didn’t design and build your site with SEO in mind, the chances are very high that there are issues—it’s quite easy to build a website that Google doesn’t understand or that will result in you not ranking for any valuable keywords. Challenge #6: Adapting to New Market Conditions.

Google 452

Google Examples Trends Tools 452

PYMNTS

JANUARY 24, 2020

As is laid out in the January 2020 PYMNTS Disbursements Tracker ®, instant money and alternative payment options are transforming everything from medical claims to how we license images and video. Mastercard teamed up with Galileo Financial Technologies to do the same for freelancers. It’s a big hit with users. Now, Please.

Video 132

Video User Experience Payments Study 132

PYMNTS

JUNE 29, 2017

percent of the total retail spend by 2020 – that’s $4.058 trillion. Our market environment has become so much more complex because of the evolution of technology, regulation and data security. Because of this, the operational infrastructure needed to enter the game has pushed out many players. percent according to eMarketer.

Payments 143

Payments Retail Branding User Experience 143

CB Insights

DECEMBER 15, 2020

24 Industries & Technologies That Will Shape The Post-Virus World. Get the free 64-page download to learn how industries are using tech to reimagine nearly every facet of their operations. Despite the pandemic, 2020 has been a record year for wealth tech companies. First name. Company Name. Phone number. Source: Deloitte.

Management 87

Management Fintech Industry Trends 87

Cisco

AUGUST 23, 2019

As a result, organizations and individuals at every scale have had to turn towards alternative financing models to enable the continued growth and optimization of their operations. Similarly, the role of finance and leasing companies has evolved to focus on providing customers with a seamless omnichannel experience.

Industry 49

Industry User Experience Compliance Capital 49

Gonzobanker

FEBRUARY 3, 2020

In recent years, while everything from loan origination systems to CRM to digital banking moved “to the cloud,” contact center platforms remained one of the last bastions of on-premise banking technology. Well that’s all changing in 2020, and we’re seeing two fundamental developments behind the shift.

System 78

System Innovation User Experience Technology 78

PYMNTS

JUNE 27, 2017

As mobile devices continue to be a pervasive force in the technology arena, so does the need for forward thinkers in the field. Those that are constantly developing new ways to integrate connected experiences into people’s lives will probably be at the forefront of the tech industry. PYMNTS: What do you wish you had more time to do?

Innovation 145

Innovation System Mobile Trends 145

FICO

DECEMBER 2, 2020

Bank Negara acted and in July 2020 they confirmed that with immediate effect, banks and other financial institutions could deploy eKYC as part of the onboarding process. Little did they know that Covid-19 was about to happen and that the requirement to validate customers’ identities remotely would become an even more pressing issue.

Survey 72

Survey Regional Compliance Fraud 72

Banking 2020

AUGUST 27, 2015

Thus if banks are truly interested in using mobile phones as a primary form of authentication for ATMs, they will need to sell their customers on a better, more secure user experience. Consequently, vendors decided not to invest in NFC and opted instead for QR codes, which are plagued with a variety of user experience issues.

ATM 40

ATM User Experience Fraud UX 40

PYMNTS

JUNE 15, 2020

Banco Rendimento has signed onto the RippleNet Cloud platform, making it the first bank to completely use Ripple ‘s technology in the cloud, according to an announcement. As it stands, roughly 30 percent of the transaction volume of RippleNet goes through the cloud, which marks a 100 percent jump since the beginning of 2020.

User Experience 247

User Experience National blockchain US 247

NCR

JANUARY 17, 2017

The difficulty comes with maintaining the right balance between fully complying with regulatory demands and keeping user experience simple. Second, fintech companies will look for ways to efficiently scale their back-end operations which will lead to emergence of new regtech players. The fintech industry will witness two shifts.

Fintech 40

Fintech Trends Industry Compliance 40

Banking 2020

JANUARY 15, 2015

Many banks have focused instead on enabling the consumer to have a better experience across a bank’s channels. While this is a good step forward, look for the transformation of the user experience across the transaction channels to begin now that we’re in 2015. Voices 2015 retail banking technology trends'

Retail 40

Retail Trends Millennials Mobile 40

PYMNTS

OCTOBER 13, 2017

To put it another way, the theme of the fairy tale applies to the transactional world in which we live — getting it all just right and in balance, a crucial concept when it comes to the consumer experience and security in card-not-present (CNP) transactions. billion smartphones by 2020, when 50 percent of transactions will be done via mobile.

Security 108

Security CA Payments Analytics 108

PYMNTS

JANUARY 30, 2019

Google, on the other hand, has spent the last several years pondering how to get its Assistant somewhat more deeply embedded into automotive systems, with an Android-based operating system for cars that runs independently of a smartphone or any other device. You know, the main distinction will be that you’ll actually have the app ecosystem.

Google 116

Google System User Experience Apple 116

PYMNTS

JANUARY 10, 2020

Head of Global Digital Commerce Fiserv ’s Nandan Sheth, told PYMNTS in a conversation shortly after the news broke that it was “big news” on two fronts: big news for gas station operators, and a big step forward for voice commerce. But, he noted, it was also still just one of many to come. And of those consumers, 51.2

Mobile 138

Mobile Study User Experience Report 138

PYMNTS

JULY 13, 2017

It’s often declared dead, innovators of all stripes are constantly declaring war on it and it is so out of style that even technologies relating to it are considered doomed to the ranks of historical obscurity. trillion by 2020. trillion by 2020. Cash is one of the more underrated players in the payments and commerce ecosystem.

ATM 100

ATM Innovation Mobile User Experience 100

CB Insights

AUGUST 21, 2018

Immersive headset technology and voice assistant software are beginning to allow users to experience new environments and visualizations, where physical and digital objects interact in real time. Below, we analyze the VR, AR, and MR technologies that are the building blocks for disruption in the smartphone industry.

Mobile 65

Mobile Google Apple Technology 65

NCR

AUGUST 25, 2017

By 2020, the US should have a payment system that is faster, ubiquitous, broadly inclusive, safe, highly secure and efficient. There are also differences in rules, policies and functionality that can make it difficult for transactions involving different solutions to deliver a coherent user experience. Next steps.

US 88

US Payments System Security 88

PYMNTS

JANUARY 2, 2017

It was a busy year throughout the world of payments, with plenty of new technology making headlines along the way. Prpic and his team are hoping to use VR technology to transform luxury and high-end retail as we know it. McDowell said that he was not surprised to see such big names readily invest in the technology.

Retail 123

Retail Millennials blockchain Mobile 123

Perficient

FEBRUARY 24, 2021

2020 was a year that challenged companies in every industry to not only adapt to an increasingly digital world, but to innovate quickly and accelerate their digital initiatives to survive in the competitive marketplace. The digital world is global, now, more than ever. What is Global Delivery? Cost-Effective. On-Site Collaboration.

Software 294

Software United States Strategy Regulation 294

CB Insights

OCTOBER 31, 2019

Microsoft’s Satya Nadella referred to chat as the “third run-time” — an indispensable piece of operating a platform, second only to the operating system and the web browser. Mentions of chatbots in earnings calls and press releases skyrocketed, and for many, it seemed that chatbots might be the next big disruptive technology.

Industry 78

Industry Examples Tools Retail 78

CB Insights

DECEMBER 14, 2017

How will we shop in 2020? A year later, the Canadian Food Inspection Agency banned the startup from operating in Canada due to it not meeting certain nutritional standards required for it to be a meal replacement. The end-to-end user experience, however, is so much better that it elevates them above their traditional competitors.

Video 78

Video Branding Company Strategy 78