PYMNTS

JUNE 10, 2020

FIs have long been aware that many customers consider mobile offerings compelling, with research from 2019 finding that the channel especially appeals to younger consumers. According to the report, 82 percent of those between the ages of 18 and 24 bank exclusively through mobile channels, for example.

Mobile 130

Mobile Security Examples Study 130

PYMNTS

SEPTEMBER 24, 2020

One 2019 report noted that there were 220 updates to such requirements worldwide each day, equating to roughly 80,000 in one year. Companies are reexamining how they can use cloud technologies to comply with changing security standards as digital banking volumes expand. Compliance, Cybercrime And The Cloud . EU and U.K.

Compliance 151

Compliance Fraud Regulation Security 151

PYMNTS

AUGUST 28, 2019

It’s hardly news that consumers (along with regulators and politicians) are becoming increasingly focused on privacy and online security. According to one estimate, “about 50 million internet-connected cars operate on U.S. And, as PYMNTS has documented , one of the main questions there is who is really responsible for IoT security.

Security 119

Security System Operations Report 119

PYMNTS

NOVEMBER 20, 2020

According to Loadsmart, examples include “truckload instant pricing and booking in 2015; server-to-server autonomous truckload booking via API and TMS integrations in 2016; and drayage and transload digital services in 2019.”. Loadsmart’s financial adviser on the deal was Goldman Sachs, while Paul Hastings handled the legal work.

Capital 253

Capital Online Industry Strategy 253

PYMNTS

JANUARY 16, 2020

The business email compromise (BEC) scam is a cybersecurity threat to businesses of all sizes, and the financial and security implications of a successful attack aren’t isolated to its target. It’s all in the name of siphoning company cash from accounts payable operations, and experts say the threat will continue to increase.

Security 111

Security Strategy Payments Examples 111

PYMNTS

JANUARY 17, 2020

Take the issue of retail security as one example. As that happens, retail operators — including some of the biggest and most famous — are turning to AI and putting more faith in the technology to help secure the future. Reducing network demands, the technology works even if cloud connection is lost.

Retail 149

Retail Security Fraud Illinois 149

PYMNTS

FEBRUARY 21, 2020

Some consumers may wish to travel with their pets or book a room that accommodates their disabilities, for example, while others may want to ensure that the homeshares they are renting are LGBTQ-friendly before finalizing their itineraries. The other key factor is security. The Security Factor . Euros, U.S.

Security 225

Security Fraud Examples Payments 225

PYMNTS

JANUARY 27, 2020

million in 2019 — a 1.5 Businesses need employees to build and promote their products, but they cannot afford to have those workers weaken their security, meaning fraud prevention must be among firms’ top priorities. Ensuring Secure Workplace Practices. percent increase from 2018. Fighting the Phishers.

Fraud 249

Fraud Policies Security Resources 249

PYMNTS

MAY 8, 2020

Consumers sitting down to bet through their computers or phones likely do not want to receive winnings via checks and expect effortless digital payments — even with online gambling platforms’ security measures ensuring winners are properly verified. million in March 2019. million from online gaming since the summer of 2019.

Online 176

Online Industry New Jersey Pennsylvania 176

PYMNTS

JANUARY 29, 2020

Facebook reported a 51 percent spike in its costs and expenses for the full year 2019 — that increase coming as the social media platform faces more questions from regulators and policymakers about its present and planned endeavors. Facebook released its fourth quarter earnings and full year 2019 financials late Wednesday afternoon (Jan.

social media 142

social media cryptocurrency Examples Report 142

PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Shifting In-Branch Operations. Some are closing physical branches or changing the customer channels they leave open, for example.

Technology 248

Technology ATM Video Tools 248

Insights on Business

FEBRUARY 13, 2019

They use the Bradesco infrastructure, but they operate in parallel. At IBM Think 2019, Henrique Albuquerque from Bradesco Research and Innovation offered insight into how Bradesco is transforming by focusing their entire business structure around the customer journey. Protection (Security). Hyper-connected journey.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

MARCH 20, 2020

Malware targeting computers running the Windows 7 operating system were especially hard-hit, rising 125 percent, according to the report. Lax security steps that are frictionless for consumers may let bad actors in, for example, but those that require too much work from customers can result in lost sales. About The Playbook.

Industry 225

Industry Fraud social media Security 225

PYMNTS

JANUARY 17, 2020

Preventing fraud with seamless and secure onboarding solutions is key. The latter method works by sending a cardholder an email, advertising the next-generation Samsung or iPhone for just $1, for example. billion transactions that occurred between July and September 2019 were the result of massive bot attacks.

Security 130

Security Fraud blockchain Cards 130

PYMNTS

MAY 21, 2020

The tool is already used at numerous agencies, including the Department of Defense, Department of Homeland Security, Department of Commerce, Department of Education, Department of Agriculture and Department of Labor. MicroTech was formed in 2004 and has worked to help customers get the best value for financing their assets.

Tools 141

Tools Analysis Resources Survey 141

PYMNTS

DECEMBER 12, 2019

Since launching in 2006 in Palo Alto, Bill.com has been providing SMBs with automated back-office payment operations, such as payroll and bill payment. Bill.com is a popular option among smaller companies that don’t necessarily have the revenue or resources to build out digital payment operations. Its net loss only went up 1.7

New York 131

New York Capital Resources America 131

FICO

JULY 13, 2020

Two months ago, I posted about why it is important for collections operations to adopt a forward-looking approach to debt management – basically the importance of having a clear and compelling vision. New guidelines from the FCA that call for operational resilience in collections reinforce this point. The Expectation for Resilience.

Meeting 52

Meeting Operations Customer Experience Technology 52

PYMNTS

JUNE 8, 2020

Open banking may soon become table stakes for financial institutions (FIs) — they need to act now and be able to offer it securely or risk getting left behind. percent between 2019 and 2026, hitting $43.2 percent between 2019 and 2026, hitting $43.2 Tightening Authentication. percent “less likely to be compromised.”.

Security 151

Security Fintech Data Comparison 151

PYMNTS

JUNE 24, 2020

They might offer just home and auto insurance, for example, or only craft policies for businesses wishing to insure storefronts or commercial goods. Paying claimants as quickly as possible has always been integral to insurance operations, but it has gained importance in recent years as the P&C industry swelled to new financial heights.

Industry 152

Industry Payments Examples System 152

PYMNTS

SEPTEMBER 28, 2020

Smooth B2B operations depend on robust data gathering, but many companies rely on manual methods to collect information and complete supplier enrollment. percent of AP departments saying they conducted vendor enrollment entirely or partly via manual methods in 2019. Keeping Up With Data Demands. Digital Fixes.

Data 166

Data Management Taxes Meeting 166

PYMNTS

JULY 23, 2020

Brazilian lawmakers have been developing open banking plans since 2019, for example, outlining rough guidelines to be enacted late this year. Just 13 percent of Brazil’s population subscribes to broadband internet services, for example, and more than 45 million of the nation’s adults remain unbanked.

America 165

America Regulation Regional Tools 165

PYMNTS

SEPTEMBER 24, 2020

These types of payment flows made up 5 percent or more of the gross domestic product (GDP) for 66 countries in 2019, reaching as high as 20 percent of GDP in nations like Haiti and Nepal. . Another study found that the number of correspondent banking relationships in existence worldwide had dropped 22 percent from 2011 to 2019. .

Compliance 223

Compliance Tools Fraud Regulation 223

South State Correspondent

MARCH 21, 2023

Our group of CPAs and processors have a proven practice and have been through due diligence for information/data security. For example, if you have 1,000 PPP customers that were eligible, then your addressable market would be 1,000 * 43% or approximately 430 customers. Of those eligible customers, 27% are likely to go with your bank.

Taxes 195

Taxes Community Bank Community Operations 195

PYMNTS

OCTOBER 2, 2020

For example, instead of dealing with the expense and public exposure of flying to Europe, consumers can watch a 60-minute guided virtual tour of Prague for just $99. billion in August 2019. billion in the same 2019 period. For instance, the Spanish government’s statistics agency reported on Friday (Oct. billion from $13.7

Study 150

Study Online Examples Report 150

PYMNTS

APRIL 30, 2020

customers reporting in 2019 that they primarily used digital channels for banking. These online and mobile experiences must be convenient, seamless and secure, or consumers are likely to abandon them. Conducting financial operations digitally is gaining traction for other reasons, as well.

Digital Banking 150

Digital Banking Mobile Online Millennials 150

PYMNTS

NOVEMBER 17, 2020

They can use fraudulent invoices to scam unsuspecting businesses and consumers or hijack legitimate email correspondence during property transactions to divert funds into the bank accounts of their choosing, for example. London-based financial services trade association UK Finance found that there were 34,129 cases of APP fraud in the U.K.

Fraud 223

Fraud Payments Survey Security 223

PYMNTS

DECEMBER 26, 2019

These bad actors are leveraging numerous methods — including false mobile apps, loyalty and reward schemes, ATOs, phishing and phone scams — to find and exploit security flaws. Digital fraud rose 30 percent in Q3 2019, with one out of every five new accounts revealed to be illegitimate. Omnichannel commerce needs omnichannel security.

Fraud 130

Fraud Strategy Tools Security 130

Accenture

MAY 30, 2019

Honda, for example, recently unveiled its Dream Drive innovation, which offers a host of voice- and touch-enabled features, including in-car payments powered by Visa, and announced new partnerships with Mastercard and PayPal 2. Take the gas station business case, for example. Source: PYMTS.COM, 2019 Digital Drive Report, January 2019.

Payments 150

Payments Innovation US Strategy 150

PYMNTS

JULY 16, 2019

Banks and merchants are racing to meet the Strong Customer Authentication (SCA) deadline as September 2019 approaches. Acquirer WorldPay, for example, has launched an Exemption Engine, which will allow companies to search for relevant exemptions that may help them better manage payments and authentication under the regulation.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

MARCH 26, 2019

The industry indeed proved to be lucrative for FinTechs, with alternative lending often landing at the top of venture capital investment reports with giants like Kabbage , OnDeck and LendingClub securing an early lead in the industry. Remarks made in 2017 from BlueVine CEO Eyal Lifshitz hinted at this emerging trend.

Lending 190

Lending Capital Fintech Security 190

Accenture

OCTOBER 14, 2019

In most European countries, for example, unsecured card lending is less than 18 percent of total unsecured consumer lending. For example, merchant service providers in the retail sector often work with digital invoicing suppliers to enable a pay-later or pay-by-installment option within the e-commerce checkout.

Payments 150

Payments Lending Examples Innovation 150

PYMNTS

MAY 6, 2020

Bad actors are constantly working to find online systems’ loopholes or weaknesses — a growing problem as such platforms enhance their operations to provide legitimate customers with more seamless experiences. One recent breach at U.S. AI and its Role in Data Verification. Regulators in the U.K. and the U.S. issued a collective $8.14

Data 181

Data Fraud Tools Technology 181

PYMNTS

AUGUST 17, 2020

Accounting departments, for example, suddenly had employees accessing highly sensitive data remotely via home Wi-Fi, without the data security extant in office-based accounting as we’ve long known it. And operations still using manual accounts payable (AP) methods are really rethinking things. “A

Management 153

Management Survey Tools Study 153

PYMNTS

SEPTEMBER 22, 2020

One recent study estimated that roughly 44 million Americans would tap food delivery apps by the end of this year, up from 38 million in 2019, and another survey predicted that the number of smartphone delivery app users will climb 25.2 percent to 45.6 million this year. That total is predicted to decline to 44.1 million in 2023.

Fraud 255

Fraud Mobile Tools Study 255

PYMNTS

JANUARY 22, 2019

Last year brought the General Data Protection Regulation (GDPR) deadline, Europe’s attempt to boost online privacy and security for consumers — a law that just resulted in a $57 million fine against Google , which was accused of not doing enough to gain the consent of users when collecting data meant for targeted advertising. 3D Secure 2.0

Payments 195

Payments Regulation Security Data 195

PYMNTS

JUNE 14, 2019

Pet retail is among the fiercest battlefields for both brick-and-mortar merchants and eCommerce operators. One example comes from Walmart. The retailer plans to bring its number of clinics to 100 from the current 21 in operation. And that battle has attracted fresh fuel, as PYMNTS has recently covered.

social media 194

social media Retail Community Mobile 194

PYMNTS

SEPTEMBER 28, 2020

The FinTech ecosystem within Saudi Arabia has been expanding steadily over the past decade, for example, with more than 60 FinTechs now operating, compared to the 20 companies operating within the country in 2019. The country’s Data Protection Law was announced in 2019 and officially came into effect in July 2020.

Online 151

Online Report Payments Regulation 151