PYMNTS

JUNE 20, 2019

No, that doesn’t mean that PYMNTS takes sides in the struggle for retail supremacy, but only that we like to note when someone or some organization mounts a challenge to the eCommerce and logistical behemoth. High-End Retail. The battle for Amazon retail supremacy also involves pets. Retail Challenge.

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Retail Innovation Online Taxes 125

PYMNTS

DECEMBER 27, 2018

It has been a year of innovations for quick-service restaurants (QSRs), with chains rolling out new digital technologies to help diners order and pay for food without having to wait in line. These are just some examples of how restaurant technology innovations powered convenient restaurant experiences this year: Online Ordering Expansions.

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Innovation Branding Online Technology 157

PYMNTS

AUGUST 6, 2019

What to do with retail malls? That is among the latest trends as retail reinvents itself, and technology and other trends force new uses for old commerce spaces. Mall of America is teaming up with University of Minnesota physicians and a Minnesota-based health care system to operate the clinic.”. Mall Leases. New Investment.

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Retail Innovation Minnesota Los Angeles 108

PYMNTS

JANUARY 21, 2020

Don’t look now, but virtual reality and augmented reality are starting to make bigger gains in the retail world. Commerce operators such as Macy’s and Timberland , for instance, are showing how to use virtual reality-equipped smart mirrors for such tasks from product testing to checkout. billion via retail and marketing in 2022.

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Retail Trends Washington Technology 210

Bank Innovation

JANUARY 25, 2018

EXCLUSIVE — It’s not even a month into 2018 and already so much has changed. The cryptocurrency bitcoin, which shocked everyone by surpassing $17K, further shocked everyone by dropping below $10K. Then of course there are various other events sweeping the financial services space, from new tax laws in the U.S., to the rise of […].

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Trends Bitcoin cryptocurrency Taxes 299

PYMNTS

SEPTEMBER 11, 2019

Virtual reality could have more retailers reach more consumers in the coming few years — in large part by upping the consumer experience. Location-based virtual reality (VR) startup The Void is partnering with mall operator Unibail-Rodamco-Westfield (URW) to open 25 new entertainment outposts in the U.S. and Europe by 2022.

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Retail San Diego San Francisco Branding 192

PYMNTS

NOVEMBER 19, 2018

But the same technology that enables those transactions also can bring the benefits of consumer intimacy to small and medium-sized businesses (SMBs) that are often struggling to win more market share in a retail world dominated by the likes of Amazon, Walmart and other large retailers.

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Retail Innovation Comparison Training 177

Bank Innovation

MARCH 16, 2018

The word “innovation” get thrown around a lot in banking these days (ah-hem!), but Lara Druyan, managing director, head of innovation, west coast, for the Royal Bank of Canada warned that without metrics, it is easy for innovation efforts to get “squishy.” “I don’t.Read More.

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Innovation Video Management Operations 267

PYMNTS

SEPTEMBER 13, 2019

Brick-and-mortar retailers are doubling down on digital as they look to staff their stores for the busy holiday shopping season. The retailer noted that all seasonal hires will have a minimum hourly starting wage of $13 an hour. Target is also offering an array of benefits to the seasonal workers, which all hourly team members receive.

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Retail Trends Online Technology 244

PYMNTS

MARCH 27, 2020

While the advancement of open banking regulations may be seeing a small skip due to the spread of the coronavirus , many countries saw business and typical banking operations halted right after deciding upon new online privacy rules. Considering t he global nature of COVID-19, regulators outside of the U.S. To find out more about how U.S.

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Data Retail US California 199

PYMNTS

DECEMBER 19, 2019

And retail is getting more personal as the year winds down, as evidenced by the world of QSRs, while potential trendspotters are reimagining the bar experience without alcohol. 300: Minimum number of brands enabled by personalization platform operator Dynamic Yield. 0.8%: Share by which alcohol consumption declined in 2018.

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Mobile Innovation Data Branding 130

PYMNTS

OCTOBER 23, 2019

As more retailers try to get more shoppers into their stores – not everything is about eCommerce, after all – new technologies are playing a big role. Many retailers use beacons now, but they’re almost always hidden,” that report said. percent since 2018. Related Innovation. That includes beacons. Moreover, major U.S.

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Innovation Mobile Retail Regional 101

PYMNTS

AUGUST 28, 2020

New Report: Helping Retail Treasurers Navigate The Digital D2C Shift (“How To” Playbook). Not only have retail sales shifted online, but more consumers are buying more of what they want directly from the brand. Report: Helping Retailers Solve The Payments Piece Of The eCommerce Puzzle (Anatomy Of A Consumer Payment Playbook).

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Retail Los Angeles San Francisco Online 208

PYMNTS

DECEMBER 31, 2018

Matt Redwood, head of self-service at Diebold Nixdorf , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. There has been an assumption that if SCO is installed, customers will use it, and the retailers will shave costs. This couldn’t be further from the truth. In the U.S.,

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Innovation Retail eBook Branding 150

PYMNTS

JULY 31, 2019

Smartphone shipments for Samsung increased in the second quarter of 2019, the company said in its latest earnings report , thanks to retail sales of its mid-level models. Samsung’s earnings provide a glimpse into the intersection of retail and mobile. trillion won ($47.4 trillion won ($47.4 Profit Problems. trillion Korean won ($5.3

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Samsung Retail Mobile User Experience 139

PYMNTS

MAY 13, 2019

In the unattended retail space, vending operators are also becoming more aware of the shifting behaviors of their shoppers and the need for swift and digital payment options. That smaller size opens up whole new markets, and gains access to spaces that have never had a retail experience [as] a part of it.”.

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Retail Marketing eBook Atlanta 177

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

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Retail Online Mobile Data 198

PYMNTS

OCTOBER 8, 2019

These moves come amid a push by China to encourage more cross-border commerce and retail. Cross-border eCommerce sales grew at a rate of 30 percent in 2018 in China and were expected to hit $175 billion, representing 10 percent of the online consumer retail across the globe. billion in 2018, noted the report.

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Retail Houston Online Leadership 116

PYMNTS

JULY 28, 2017

Over the last few years, chatbots have taken the retail space by storm, helping to automate several key aspects of customer service. As such, it’s important to explore whether or not integrating chatbots into companies is having a positive or negative effect on its operations. What’s the effect of chatbots on the retail industry?

Retail 179

Retail Case Study Customer Experience Technology 179

Bank Innovation

DECEMBER 3, 2018

But which Bank Innovation stories caught […]. Bitcoin is no longer enjoying the limelight, non-bank giants like Amazon, Walmart and Google have shaken up the banking landscape and automation has become the norm in various aspects of banking with banks like using it in the backend of credit decision-making and lending.

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Google Bitcoin Lending Innovation 170

PYMNTS

JANUARY 17, 2020

Artificial intelligence (AI) is moving from cool concept toward everyday consumer reality, and signs of that innovation are increasingly appearing in the retail space. Take the issue of retail security as one example. Retail Trust and AI.

Retail 149

Retail Security Fraud Illinois 149

PYMNTS

JANUARY 10, 2018

When Mastercard launched the Start Path accelerator program in 2014, the goal – according to VP and senior business leader, Amy Neale – was to make it easier for emerging companies to enter “our world” through a combination of operational support, commercial access and some strategic funding. The Start Path Admissions Process.

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Company Meeting Millennials blockchain 194

PYMNTS

SEPTEMBER 16, 2019

According to the new PYMNTS Order To Eat Tracker , the volume of mobile app orders rocketed 130 percent from 2016 to 2018, and the overall mobile order market value is set to reach $38 billion by 2020. And digital innovators are devising new ways to deliver food to consumers.

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Innovation Mobile Groups Indiana 192

PYMNTS

MARCH 11, 2020

The advance of Amazon’s cashierless technology is not a new story to the retail beat as of 2020. We’re not trying to replace them,” Cameron Janes, vice president of Amazon’s physical retail division, told CNBC. “I Have other retailers signed on with the service? We’re not trying to be Whole Foods.

Retail 130

Retail San Francisco Technology Data 130

PYMNTS

FEBRUARY 14, 2019

million international subscribers in 2018 and now boasts 137 million global users, according to the PYMNTS Connected Commerce Playbook. From 7-Eleven to H&M , retailers are adopting digital payments and artificial intelligence (AI) technology to bring more convenient experiences to their customers. Netflix, for instance, added 6.4

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Retail Online Payments United States 129

PYMNTS

APRIL 4, 2019

For the fourth quarter of 2018 , Chipotle increased its foot traffic and benefited from higher product prices, and posted year-over-year same-store sales growth of 6.1 For the full year of 2018, digital accounted for 10.9 The chain opened 137 new restaurants in 2018, bringing the total count to 2,491. Chipotle’s Digital Gains.

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Innovation National Mobile Trends 136

PYMNTS

JANUARY 22, 2019

Financial Innovation Now (FIN) submitted a public letter in December, contending that the Fed was best-positioned to operate a ubiquitous, interoperable real-time payments network. Innovation, flexibility and agility helped drive WEX ’s acquisition of Discovery Benefits, Inc. DBI) in 2018. All this, Today in Data.

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Data Payments Innovation Study 167

PYMNTS

MARCH 1, 2019

looks to improve the channel mix of its eponymous brand and shutter specialty stores, the retailer beat analysts’ earnings estimates but fell short on top-line revenues for the fourth quarter of 2018. The retailer reported revenues of $4.62 NewCo, Peck said, will be able to innovate and look into new ways to serve shoppers.

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Retail Branding Marketing Company 116

PYMNTS

APRIL 29, 2019

Along with digital transformation, innovation has been a buzzword for some time. These may seem like abstract concepts, but innovation has had concrete results in the financial industry. In partnership with i2c , PYMNTS produced the March 2019 Innovation Readiness Index to assess the state of innovation in the financial industry.

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Fintech Innovation Community Bank Study 193

PYMNTS

JULY 27, 2020

“Given the seismic shift to digital, the COVID-19 pandemic is forcing retail to achieve innovation in three to six months that would otherwise have taken three to five years. The pandemic has brought uncertainty to many businesses, but at the same time, it has sparked innovation,” said Ro Bhatia , chief operating officer at sticky.io.

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Apple Branding Innovation Retail 206

PYMNTS

OCTOBER 16, 2018

In a bid to serve customers through digital channels, quick-service restaurants (QSRs) are rolling out new innovations. Such offerings can help QSRs bring in customers: According to the PYMNTS Restaurant Readiness Index , 62 percent of consumers said the availability of digital innovations would make them more likely to visit in the future.

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Innovation Mobile Branding Maryland 183

PYMNTS

MARCH 8, 2019

Retailers are bringing omnichannel experiences to consumers by bridging the worlds of online and brick-and-mortar commerce through offerings such as buy-online-pickup-in-store (BOPIS). Following that trend, Fast fashion apparel retailer rue21 recently announced it plans to bring the offering to more than 700 stores.

Retail 116

Retail Dallas United States Online 116

PYMNTS

OCTOBER 7, 2019

When it comes to QSR and mobile innovation, pizza seller Domino’s has earned itself a leading position. Now, thanks to a court case brought against the chain by a blind consumer, you can probably expect more innovation in the coming years to make eCommerce more accessible to people with disabilities. Domino’s Innovations.

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Retail Google Innovation Software 116

PYMNTS

OCTOBER 23, 2019

That’s just one example of how POS innovation is filtering down to the world of small and medium-sized businesses (SMBs) everywhere — and how, in turn, better POS technology and deployment are making for richer consumer experiences. The average American ate out 185 times in 2018 — dropping from 216 times in 2000.

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Retail System Mobile Innovation 101

PYMNTS

FEBRUARY 19, 2019

Account takeovers are becoming bigger business for criminals — or, at least, the business of preventing account takeovers in the digital retail and payments realm is becoming an increasing focus of companies and security experts. Fraud Prevention Innovation. That increasing risk is driving innovation, as PYMNTS has also documented.

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Retail Fraud Case Study San Francisco 118

Bank Innovation

NOVEMBER 26, 2018

will speak at Bank Innovation Ignite in Seattle in March 2019 on Building the Future of Banking. Nicolas Kopp, CEO of the N26 U.S., Building the bank of the future is something Kopp knows a lot about. After being one of the early employees of German challenger bank N26, as the Head of Business Development […].

Innovation 150

Innovation Seattle Operations Retail 150

PYMNTS

MAY 24, 2018

Some landlords announced new deals for residential uses, while retailers and real estate owners in general seemed to be collaborating more closely to keep shopping centers alive. You don’t have to fill retail with retail anymore,” remarked Greg Maloney, head of JLL’s America retail business, at the event.

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Retail Las Vegas Millennials America 103