11FS Pulse ‘best of 2017’ awards
BankNXT
JANUARY 8, 2018
Benedict Shegog reveals the 11 fintech brands that deserve recognition for 2017 in this 11FS 'best of' fintech roundup. 11FS Pulse ‘best of 2017’ awards on BankNXT.
Manheim, DHL Collaborate On Transportation Management
PYMNTS
OCTOBER 8, 2020
Manheim Logistics will use its Ready Logistics and Central Dispatch brands with DHL's logistics engineering expertise and advanced technology, including advanced routing, to help customers speed up processes, according to the release. And there will be a new integrated user experience portal for use by shipping and operations workers.
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Fitness Platform Raises $5M For Online Workouts
PYMNTS
JUNE 1, 2020
We’re the Netflix of fitness based on our user experience and affordability, and an Amazon to content creators, in that we are a marketplace that provides trainers with a way to digitally scale their businesses,” Forster said. CEO Michael Arougheti, who first invested in the company in 2017, told Bloomberg.
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Mastercard Partners With Four Retailers For Pay By Bank App
PYMNTS
OCTOBER 18, 2019
“We are thrilled to be partnering with WHSmith and its brands Funky Pigeon, Cult Pens and The Card Gallery to bring this revolutionary new way to pay, putting the customer firmly in control of their finances. Managing director since 2017, Dobbie is leading Vocalink in the expansion of B2B payment services in the U.K.
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Should QSRs Be Scared Of ‘Ghost’ Restaurants?
PYMNTS
OCTOBER 10, 2019
The latest PYMNTS Order to Eat Tracker highlights how several major brands are embracing (or resisting) third-party delivery services, new models and new ordering solutions in an effort to win over customers. The virtual restaurant business model is becoming increasingly popular as technology improves the user experience.
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Filene @finovatespring 2017 - Day Two
Filene
APRIL 28, 2017
Day two at Finovate Spring 2017 was packed with an additional 24 organizations who got a chance to demonstrate their solutions. SpeechPro it offers a unique experience for members interacting by phone with your organization. MicroBlink their goal is simple: to improve user experience by eliminating manual data entry.
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Payments 2016: The Year Of Online And In-Store Convergence Via Mobile
PYMNTS
DECEMBER 26, 2016
Omnichannel efforts are a natural extension, and, when coupled with the aforementioned value adds, you begin to see the evolution of shopping, dependent on great digital experiences for shoppers. We’ve seen that evolution from brands in terms of omnichannel offerings that customers actually seem to want.
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FUEL CYCLE Fuels B2C Relationships
PYMNTS
MAY 26, 2017
The data collected through these online communities gives brands the insights they need to make real-time decisions that serve the commerce king: the customer. According to Forrester, brands face a 50 percent higher revenue risk in 2017. Brands must either disrupt or be disrupted. PYMNTS: Why was the company founded?
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The Increasingly Global Luxury Game
PYMNTS
DECEMBER 11, 2017
In 2017, the retailer will do $165 million in revenues, up from $68 million in 2015. The brand allows clients to pre-order complete looks immediately after runway shows — no waiting and no handwringing over the whims of department store buyers. The Moda shopper can order the latest look within an hour of the end of a runway show.
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Can FinTech Walk The FinTalk?
PYMNTS
APRIL 30, 2018
According to a Crunchbase article published in February of 2018, investments in blockchain and blockchain-related startups (excluding initial coin offerings, or ICOs) were already 40 percent of what they were in 2017. And in 2017, those investments were off-the-charts nuts. However, the reality behind the hype tells a different story.
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Decoupled Debit — Again?
PYMNTS
DECEMBER 10, 2018
Capital One made the headlines then – a genius move, many called it at that time, for an issuer that lacked demand in deposit accounts and had no other way to provide a debit-like offering that would make their brand sticky to consumers. Just like 2012, with the launch of MCX and CurrentC merchant-branded, ACH-linked mobile payments products.
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Why Innovation Is Nothing Without Distribution
PYMNTS
JANUARY 22, 2018
In an ecosystem in which success is defined by scale and time to market, it’s no longer good enough to have a great product, a well-known brand or a compelling technology. For brands like General Mills, that’s a good news/bad news story. Once there, shoppers are introduced to a variety of brands, including private-label store brands.
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Luxury Brands Hit The Discount Racks
PYMNTS
MARCH 17, 2020
While many luxury retailers have found themselves needing to slash prices to keep inventory moving, some luxury brands are switching manufacturing to assist in the coronavirus crisis. A bright spot is also emerging for luxury brands as China recovers slowly. The luxury business is going the distance for COVID-19.
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146 OrderGroove Funds Frictionless Commerce With $20M Series C
PYMNTS
MARCH 1, 2017
Consumers no longer want to just be transacted with—consumers want to be in relationships with the retailers and brands that know them well.”. Founded in 2010, the company offers a SaaS-based subscription technology platform and builds tools for brands and merchants looking to add subscription services to their retail repertoire.
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Google Backs Away From Chatbots
PYMNTS
OCTOBER 8, 2018
And the consensus across media was that chatbots were basically going to do everything in the mobile ecosystem: replace apps , transform eCommerce, fix B2B transactions, save shopping malls – if you can name it, someone probably at some point between 2016 and 2017 predicted that a chatbot was going to do it.
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168 Voice-Activated Tracker: Milestones
PYMNTS
FEBRUARY 28, 2017
That night, the “name that tune”-style game was given the Alexa treatment, adding voice functionality to the user experience. To hit 10,000 skills around now, Amazon’s Alexa had to gain some 3,000 in the beginning of 2017 alone — that’s a major influx of developer interest in the space.
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How To Navigate The Rapidly Resetting World Of Retail
PYMNTS
MARCH 9, 2017
It’s hard for online-only merchants — which deal with any number of complex variables around customer acquisition, activation and activity — and it’s exponentially more difficult for brick-and-mortar players that are managing a user experience across channels. If it falls down at any point along the continuum, you’re done.”.
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Mobile Ordering, The New Window To Winning Over Millennial Consumers
PYMNTS
JUNE 26, 2017
For an industry where millennials are projected to spend nearly $800 billion in 2017 (that’s 7 percent more on monthly food budgets than average Americans), restaurants are hankering to pull out all the stops to get millennials to order — in or out. Kennedy said he’s seen evidence of this first hand.
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Physical Retail Isn’t Dead – The Physical Store Model Is
PYMNTS
JANUARY 14, 2019
At the same time, we read the reports of year-over-year declines in foot traffic, see nearly 11,000 store locations shutter since 2017 and have 200 million square feet of unoccupied retail space in malls and main streets up for grabs. And it did so via a channel that was not at all conducive to a digital shopping experience.
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198 Alphabet Tracker: Too Many Messengers?
PYMNTS
JANUARY 25, 2017
A look around at investor and analyst sentiment suggests that many expect the company’s stock to be worth $1,000 or more per share by or before the end of 2017. Perhaps the differences in features, user experience and device functionality between apps will add up to enough to keep all five up and running.
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Data Dive, Rainy Days Edition: Fines, Misses And Video Game Money Laundering
PYMNTS
JANUARY 28, 2019
percent in the fourth quarter of 2017. Capital One CEO Richard Fairbank had more to say about its recently reached “definitive agreement” with Walmart to acquire its co-branded, private-label credit card receivables “at an attractive price and terms” than he did about the earnings misses. The net charge-off rate decreased to 2.67
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Is the Botification of Banking a Good Thing?
Gonzobanker
FEBRUARY 6, 2017
Proponents of bots will point out that the AI technology powering bots is what will differentiate the experience. A recent survey, reported on by The Financial Brand , revealed that nearly one-third of bankers believe that more than half of all banking transactions and interactions will be handled by bots within the next three to five years.
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Is the Botification of Banking a Good Thing?
Gonzobanker
FEBRUARY 6, 2017
Proponents of bots will point out that the AI technology powering bots is what will differentiate the experience. A recent survey, reported on by The Financial Brand , revealed that nearly one-third of bankers believe that more than half of all banking transactions and interactions will be handled by bots within the next three to five years.
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J.P.Morgan’s Quorum becomes part of ConsenSys
Lex Sokolin
SEPTEMBER 3, 2020
And products matter where their customers live, which is in attention platforms and other brand experiences. You would not be able to design this user experience, nor this attention platform without a technology footprint that began with cloud computing and the Internet. and is working on the ETH2 upgrade.
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Why design should be a core concept in modern banking
NCR
SEPTEMBER 1, 2017
Many hugely successful companies and globally recognized brands have demonstrated what can be achieved when design is placed at the heart of how a business operates. This is an approach that is being embraced by the likes of Barclays, BBVA and Bank of Ireland. The case for design in business.
FinovateFall 2017 Live Blog – Day 2
William Mills
SEPTEMBER 12, 2017
William Mills Agency will be live blogging at FinovateFall 2017. Cool name and branding. VERY Cool mobile, user experience. I like their branding. The company is now Envestnet, but until they drop the Yodlee brand they will always be Yodlee to me. Check back for new updates throughout the day. Interesting.
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How to Successfully Implement a Digital Solution
Gonzobanker
AUGUST 28, 2020
But even then, the number of median active mobile users reported by mid-size banks had increased nearly 40 percent over Cornerstone’s prior bank study in 2017. Providing a top-notch digital customer experience is critical to an institution’s competitive future. Digital Banking is Here to Stay.
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Merchant Resolution: Improve Buy Button, Social Experience
PYMNTS
JANUARY 4, 2017
Improving the online experience for shoppers could make 2017 a very good financial year for online businesses. Some companies are recognizing this risk and are taking steps to deliver online shoppers a smoother checkout experience. In 2017, that could be something which we could leverage more and see how that goes.”.
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128 Everyone’s talking about APIs. Why?
Insights on Business
APRIL 6, 2017
While looking at the predictions for the FinTech area for 2017, I started noticing that APIs were showing up again and again. As Jim Marous notes in his article, Top 10 Retail Banking Trends and Predictions for 2017 , “APIs were not even listed as a 2016 trend, but was #4 in 2017.”.
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Browser Or Buy Button? W3C’s Jacobs On The Payment Request API
PYMNTS
AUGUST 22, 2018
Web apps, he posited then, create richer user experiences by connecting users with more content and inspiring more collaboration. We are still working out the user experience and kinks,” he said, “but we are starting to get traction in terms of deployments.”. The Payment Request API And Secure Remote Commerce.
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AXIS Securities launches voice-based mobile trading
Bobsguide
FEBRUARY 22, 2022
With the voice based trading app from TCS BaNCS, AXIS Securities is able to revolutionize investment practices and deliver a richer user experience to its customers. AXIS Securities Limited, a subsidiary organization of AXIS Bank Limited, offers retail broking services under its flagship brand Axis Direct – www.axisdirect.in.
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78 Facebook’s Likely M&A: The 9 Companies Facebook Could Acquire Next
CB Insights
JULY 31, 2017
So far the social media giant has made only one acquisition in 2017, with the purchase of Source3 , which offers an enterprise licensing and rights management platform for the distribution of 3D content, in Q3’17. Facebook is no stranger to betting big on strategic M&A.
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The Coming October Purchase Alert Mandate
PYMNTS
APRIL 25, 2016
14, 2016, any bank that issues a Visa-branded card must give cardholders the option to register for alerts related to any card and card-not-present transactions, international cross-border transactions, and transaction amounts that an authorized cardholder has specified based on some transactional limit. Effective Oct.
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100 FinServ At The Intersection Of ‘Expertise, Functionality And Experience’
PYMNTS
FEBRUARY 22, 2017
For Fiserv, a focus on financial services innovation means a focus on the end-user experience. The company rolled out a new tool last June, Verifast: Palm Authentication, which uses biometric identification technology for financial institutions to assure the identity of customers visiting their brand locations.
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Look Who’s Making AI Intelligent Again
Fintech Labs Insights
OCTOBER 31, 2016
” The pilot aims to test users’ comfort levels with spoken bot interactions. Also this week, Bank of America demo’d its smart chatbot, Erica , said to be coming in “late 2017.” ExxonMobil, Glympse, iHeartRadio, MasterCard, and Parkopedia are the first brands to join the platform.
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Apple Is Going After The Healthcare Industry, Starting With Personal Health Data
CB Insights
JANUARY 8, 2019
While healthcare might seem like an area outside of Apple’s expertise, it has many advantages relevant to the space, its brand being one of the biggest. Various existing healthcare players have notoriously terrible brand and customer experience, which has been Apple’s focus as a company.
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Breaking Down The Multi-Billion Dollar Supplements Landscape
CB Insights
OCTOBER 3, 2017
In order to carve out a niche for themselves, startups are now forming direct relationships with their customers through the use of product personalization, subscription options, and through a laser focus on user experience. In 2017 YTD, vitamin and supplements startups have seen 39 deals worth $182M in disclosed equity funding.
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54 From ACH To IoT: Looking Back On A Year Of Trackers
PYMNTS
JANUARY 2, 2017
PYMNTS recently reconnected with Britt for the December Tracker cover story to discuss the trends he expects to see in digital banking in 2017. With Same Day Phase 2 approaching in the not-so-distant future, the faster payments ecosystem is set for a big shift in 2017, whether via blockchain or, perhaps, some other, even sexier technology.
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Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback
CB Insights
OCTOBER 31, 2019
Autonomous therapy bot Woebot, for instance, can pick up data about users’ specific needs, and over time use that information to offer a more personalized service. Ada Health , a London- and Berlin-based health startup, raised $47M in 2017 for its natural language processing-enabled diagnostic chatbot project, Ada. Source: CB Insights.
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Financial Crime: Technology can Transform Compliance
FICO
MARCH 6, 2020
They need to build long-lasting brands, create customer trust and satisfaction, and protect their good reputation to safeguard their business. Technology has the power to significantly improve compliance efficiency, reduce costs, add brand value, and increase the customer experience. However, this has changed over time.
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81 banqUP Previews its Bank-as-a-Platform Solution for European SMEs
Fintech Labs Insights
MAY 25, 2017
Pictured (left to right): banqUP’s Lukasz Chmielewski (CTO), Dimitri Leemans (Partner, Hedera Consulting), and Krzysztof Pulkiewicz (CEO) demonstrating the banqUP small business banking platform at FinovateEurope 2017. Launched as a PSD2-ready smart bank in Q1 2017. ” Company facts. Headquartered in Antwerp, Belgium.
SuperMoney Brings a Kayak-Like UX to the Online Borrowing Process
Fintech Labs Insights
MAY 30, 2017
CEO Miron Lulic urges you to think of the “serendipity” of real-time offers provided on platforms like airline fare aggregator Kayak, and imagine the same user experience in financial services. To build the brand consumers think of first whenever they need a financial service. What is SuperMoney ?
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Finovate Spring 2018 – Day 2
William Mills
MAY 9, 2018
Founded: August 2017. Founded: January 2017. With so many companies showing web-based platforms the quality of the user experience is paramount. We secure user-to-machine interactions from man-in-the-middle attacks without sacrificing user experience. Website: projectfinance.io. HQ: Boston, MA.
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40 37 Corporate Innovation Labs In Finance
CB Insights
MAY 15, 2019
Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. Deutsche Bank has innovation labs in Silicon Valley, London, Berlin, and most recently, New York (opened in 2017). Founded: 2017. Visa — One Market Center. Founded: 2013.
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