NCR

JULY 7, 2017

All banks are aware of the importance of catering to the needs of the millennial generation. So what exactly is it that millennials want and expect from their financial services? This point was emphasized by Colin Walsh, CEO and co-founder of Varo Money, a mobile banking platform designed to meet the needs of millennials.

Millennials 75

Millennials Customer Experience Meeting Industry 75

PYMNTS

MAY 30, 2016

And to make sure that everyone starts off 2016, Part II on the same footing, we thought we would bring you a few of the top trending stories, as well as hot data/research topics, that will give you a head start on that all-important planning for 2016 and beyond. Store Front Business Index: Main Street USA, A-OK? Are SMBs Ready For EMV?

Trends 100

Trends Retail Fraud Mobile 100

PYMNTS

FEBRUARY 29, 2016

Last week, Sears CEO Edward Lampert got personal as he went into detail about the retailer’s continuing woes and the challenges it (and many other “old-line” retailers like it) face in a rapidly changing industry. The chain, which operates both the Sears and Kmart brands, reported a loss of $580 million in the quarter ending Jan.

Retail 100

Retail Branding Taxes Operations 100

PYMNTS

FEBRUARY 9, 2018

As a result, malls and retailers have to rethink how malls are set up and designed. square feet of retail space for every person. With room for new establishments, malls operators are redesigning their spaces to make room for consumer experience spaces like restaurants and gyms. But it’s not just big retailers leaving U.S.

Millennials 116

Millennials Retail Study Operations 116

PYMNTS

AUGUST 22, 2018

We operate the only truly global luxury digital marketplace at scale, seamlessly connecting brands, retailers and consumers. Within that latter number, stated Farfetch, at the end of the most recent quarter, “we partnered with 614 of the world’s leading luxury retailers and 375 brands.”. million last year.

Online 101

Online Retail Branding Data 101

PYMNTS

APRIL 19, 2018

Wendy’s , for example, planned to roll out self-ordering kiosks at about 1,000 of its retail locations by the end of 2017 in an attempt to both lure younger customers and to battle long lines at peak dining hours. 25 percent is the projected percentage of customer service operations that will use chatbots by 2020.

Retail 102

Retail eBook Customer Experience Ohio 102

PYMNTS

DECEMBER 9, 2019

Macy’s is partnering with the female-led millennial venture capital fund SoGal Ventures to launch an in-store initiative focused on women-owned businesses, Macy’s said in a press release on Thursday (Dec. The retailer is opening SoGifted shops in its flagship Manhattan store and six other locations. Asia Pacific and Europe. Lauderdale.

Las Vegas 136

Las Vegas San Antonio New York City Detroit 136

PYMNTS

FEBRUARY 13, 2017

million last month to purchase the retail condo housing Murray’s flagship store, affiliated classrooms, as well as its catering and event operations. Murray’s former owner, Rob Kaufelt, will reportedly remain as a strategic adviser, and the team leading the New York City operation will largely remain unchanged. percent of U.S.

New York City 123

New York City Millennials New York Online 123

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

JULY 29, 2016

Online retail has taught merchant and consumer alike a pertinent lesson for the age of digital retail: Everything might have a price, but the quest for the ultimate bargain means it can always be lower. The story starts with a somewhat out-of-the-blue move from leading discount retailer Dollar General.

Millennials 100

Millennials Retail Conference Community 100

PYMNTS

APRIL 25, 2019

In 2016, eGaming was a $493 million industry, and in 2017 (the last year for which data was available), that had jumped to $655 million. These are particularly popular among Gen Zers, the up-and-coming generation that is starting to nudge millennials out of the headlines. percent, it wasn’t as much as the retailer wanted to see.

Retail 166

Retail America Video Millennials 166

PYMNTS

MARCH 14, 2017

Currently, Amazon hopes to take advantage of recently loosened restrictions on foreign retailers in India by expanding its online grocery venture into the nation of some 1.3 Over the past few years, Amazon has invested billions of dollars in establishing a presence in India’s fast-growing online retail market. in 2017, said GeekWire.

Millennials 100

Millennials New York City Retail Online 100

PYMNTS

FEBRUARY 27, 2018

Following in the footsteps of Target, West Elm and Pottery Barn, big-box retailer Walmart will be releasing its own line of home goods, mattresses and bedding. An emphasis on “the company’s expanding base of customers,” according to Retail Dive , suggests Walmart may be playing to an audience outside of its usual shopper base.

Branding 108

Branding Leadership Millennials Retail 108

PYMNTS

FEBRUARY 27, 2019

27), Anthony Barzilay Freund, editorial director and director of fine art at the retailer of antique and modern furniture, jewelry, fashion and art, talked about the role content — even long-form articles — can play in eCommerce in 2019. consumers in 2016, down from the peak 19.6 In a discussion with PYMNTS on Wednesday (Feb.

Retail 214

Retail Online America Millennials 214

PYMNTS

APRIL 19, 2018

At 159 years old, it officially counts as a retail institution — one that hasn’t spent much of the last few years looking too healthy. In retail as in sailing, the bigger the boat, the harder it is to change direction. It’s an outlook consistent with her move in delivery kits (Marley Spoon) in 2016. A turnaround is no easy feat.

Millennials 101

Millennials Branding Retail Online 101

PYMNTS

MAY 29, 2020

How are CUs utilizing videoconferencing capabilities on interactive teller machines (ITMs) to maintain their branch operations during the pandemic, and how is biometric technology helping them offer more secure, quicker and touchless ATM services? Retailing 2020: Five Things To Watch. Retail Reopening Hinges On Dangerous Discounts.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

SEPTEMBER 6, 2018

Big brands have a complicated relationship with Amazon : The eCommerce retailer serves both as a potential competitor and as a retail partner that could open up new sales channels. The retailer will roll out a select line of Halloween costumes as part of its pilot. billion in 2016. The World’s Most Trafficked Mall.

Branding 101

Branding Online Millennials Retail 101

PYMNTS

JANUARY 20, 2017

To combat 2016’s considerable slowdown in the grocery market as sales continue to move online, many grocery stores have started introducing grocerants. There isn’t a solution on the market for grocerant operations. It’s being replaced with millennials popping into stores infrequently to buy specific goods.

Online 100

Online Millennials Analytics System 100

PYMNTS

AUGUST 1, 2019

However as is often the case with old things made new by retail needs, the microhotel deserves a second glance. I really think the genesis of that is coming from millennials. And millennials are a very interesting group to watch. s first microtel in 2016 — Hotel Hive. In many locations outside the U.S.

Washington 109

Washington New York Millennials United States 109

PYMNTS

AUGUST 15, 2017

The growing popularity of mobile order-ahead is hardly news in the restaurant industry, where customers — especially millennials — crave the convenience, speed and personalization of a mobile ordering experience both in quick-service restaurants (QSRs), coffee shops and fast-casual dining environments.

Mobile 193

Mobile Millennials Survey Technology 193

PYMNTS

MAY 9, 2017

Likewise, earnings per share (EPS) and net income hit well above expectations, with the online retail giant raking in $1.48 The online retail giant is already a major contender in online apparel sales among millennials. Fewer than 2 percent of category sales took place via online channels in 2016 in the U.S.

Online 100

Online Retail National Marketing 100

PYMNTS

AUGUST 16, 2018

Younger consumers are leading the way when it comes to online bill payments, with 61 percent of those payments coming from millennials. online bill payments made by consumers in 2016 were conducted via biller-direct sites, up from 62 percent in 2010. Another online bill payment trend is a move away from banks for those transactions.

Industry 105

Industry Payments Online Boston 105

PYMNTS

JUNE 28, 2019

According to the new Mobile Order-Ahead Tracker , the volume of food and beverage orders placed via mobile apps grew by 130 percent between 2016 and 2018. More than one-third (38 percent) of all restaurant visits are enhanced by mobile devices, while for millennials, mobile devices were used by the majority (53 percent) of respondents.

Mobile 138

Mobile Millennials Online Payments 138

William Mills

MAY 11, 2016

William Mills Agency and Beyond the Arc will be live blogging at FinovateSpring 2016. 01:20 pm William Mills, CEO of William Mills Agency, and Stephen Ramirez, CEO of Beyond the Arc, discuss highlights from FinovateSpring 2016 Day 1. Millennials want their mortgages fast, rocket fast.” Maria Gurina (Bus. Nathan Stevenson (CEO).

Video 40

Video Lending social media Analytics 40

William Mills

MAY 11, 2016

William Mills Agency and Beyond the Arc will be live blogging at FinovateSpring 2016. Diana Chin (HR & Operations). Portfolio outlooks, recommendation.Provide retail and advisory users the insight they need with Polly Portfolio. Svyatoslav Ostrovsky (Head of Retail Digital Business). Retail for a piece.

Video 40

Video Mobile social media Analytics 40

PYMNTS

JANUARY 18, 2019

Smart trash receptacles are already being used to alert sanitation crews where trash collection services are needed, allowing them to adjust their routes and operate in a cost-effective manner. As the millennial population grows, the implementation of smart city technology will accelerate. Paving Smart City Pathways With Digital IDs.

Millennials 198

Millennials Tools Wyoming Idaho 198

PYMNTS

AUGUST 14, 2018

Amazon and its ever-expanding marketplace of goods presents a problem that looms large in retail: try to beat ’em or try to join them. For some retailers and brands, the risks outweigh the rewards: Sears, Best Buy, Nike and Chico’s are all big names that have added their shops to the Amazon digital marketplace.

Retail 100

Retail Branding Course US 100

PYMNTS

JULY 13, 2016

Brick-and-mortar retail will forever remember the day that Nintendo released Pokémon GO , a mobile game that has caused millions of millennials to suddenly discover outside again. However, some retailers prefer to play cards of the kind as close to the corporate chest as possible. Bankruptcies. Store Closures.

California 100

California St. Louis Retail Branding 100

PYMNTS

SEPTEMBER 27, 2016

Cohen owns a national distribution network and deals with some of the nation’s biggest retailers. His aim is to change the way that the thousands of cases of retail goods are stored, handled and hauled. But it’s not just the retailers trying to cut costs who are embracing technology. In 2016, 5 percent of U.S.

Mobile 100

Mobile Payments Los Angeles California 100

PYMNTS

FEBRUARY 27, 2018

In all, it operates in 400 cities in North America and reveals all the choices a consumer has for a ride — giving exposure to smaller rideshares, as well as Uber and Lyft. Whipster seeks to serve a variety of riders, including millennials who’re looking for a new way to get around cities. Target Market. They don’t want cars.

Tampa 103

Tampa Millennials San Diego Illinois 103

PYMNTS

MARCH 30, 2016

With California’s recent move marking the boldest effort to date to address the wage gap affecting hourly workers, it — and the inherent pressure it puts on other states to make similar strides of their own, regardless of movement (or lack thereof) at the federal level — puts the retail industry in particular in the national spotlight.

California 100

California Los Angeles South Dakota Retail 100

PYMNTS

JUNE 11, 2019

From automakers to retailers and online platforms, companies around the world are tapping into connected commerce technology in automobiles and mobile devices. The increase in the number of customers using apps to order foods and drinks between 2016 and 2018 was 150 percent.

Google 110

Google Mobile Technology Retail 110

PYMNTS

MAY 23, 2016

It has been a particularly grim retail season for the mall staples that defined landscape of the late ’90s and early 2000s. Karen Webster described this scenario in 2014 as The Coming Physical Retail Death Spiral. “So Same-store sales in retail locations were up on average 1 percent from the same time in 2015.

social media 100

social media Retail Portland Millennials 100

Celent Banking

JANUARY 24, 2017

Millennials this…”, “Small businesses that…”, Community banks are…”. the figure below displays results a very question posed in a December 2016 Celent survey of North American financial institutions. “Compared to your current branch count, how many branches do you expect your institution will operate five years from now?”

Community Bank 100

Community Bank Community Survey Mobile 100

Independent Banker

AUGUST 9, 2016

Statistics are especially compelling for those trying to attract and maintain the millennial segment. As a group, millennials switch from their primary bank at a pace nearly double the average of other age groups, and they point to high fees and poor loyalty programs as the top reasons why they are dissatisfied with their banks (3).

Community 70

Community Millennials Community Bank America 70

PYMNTS

DECEMBER 21, 2016

Americans, especially millennials, are hungry for restaurant innovation. Unattended retail technology, or order-at-the-table systems, has become an increasingly popular form of modern technology at restaurants. Click here to download the December 2016 PYMNTS.com Unattended Retail Tracker™. A new kind of tableside service.

social media 100

social media Survey Retail Technology 100

PYMNTS

NOVEMBER 4, 2019

In addition, Early Warning Services, the network operator behind Zelle, announced that $49 billion was sent through the Zelle network on 196 million transactions during Q3 2019. It is rolling out a cash-back rewards program for its Venmo Mastercard debit card at certain retailers, as announced in a press release.

Groups 101

Groups Payments Mobile Dallas 101