PYMNTS

JULY 21, 2017

No longer are retailers working with marketers to figure out a way to mass market products and services. With the advent of connected devices in the palm of almost every consumer’s hand, the retail ecosystem has certainly seen a shift. Through this omnichannel experience, retailers have more ways to connect with consumers.

Retail 137

Retail social media Customer Experience Boston 137

PYMNTS

AUGUST 17, 2016

Pixlee , a San Francisco-based startup, allows retailers or brands to market directly to customers by using their own photos through curating them from social media or having the customer directly submit them for use, which the company says leads to a more authentic and engaging shopping experience for consumers.

San Francisco 100

San Francisco Retail social media Marketing 100

PYMNTS

DECEMBER 17, 2020

At a time when the coronavirus has sent record numbers of consumers online instead of to the mall, livestreaming is filling the social vacuum. For the first time ever, consumers can hang out and shop with their friends online, in one place,” Verishop said at the launch of its new “Shop Party” feature on its platform.

Trends 203

Trends Video social media Los Angeles 203

PYMNTS

MAY 11, 2018

That’s one of the driving ideas behind a new service that Marriott International recently launched for Chinese travelers going overseas — a service that also helps to demonstrate how the country’s growing tourist class is changing payments and retail. Last year, the U.S.-based Marriott began working with Fliggy in August 2017. So is WeChat.

Retail 129

Retail Payments social media Mobile 129

PYMNTS

SEPTEMBER 30, 2019

Online Resale. Online resale has become all the rage — even for retailers like Neiman Marcus — from a little bit of everything on OfferUp to fashion-focused Poshmark and high-end The RealReal and 1stdibs. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 billion per year to fake online sales.

Online 101

Online Fraud Branding social media 101

PYMNTS

AUGUST 14, 2017

Previously, African merchants had the opportunity to sell their wares on platforms such as OLX and Jumia or by leveraging social media platforms like Facebook and Instagram. What the Sky.Garden platform does differently is allow sellers to manage online inventory just as they would in a brick-and-mortar setting.

Online 131

Online social media Mobile Software 131

PYMNTS

AUGUST 10, 2018

At first glance, 2018 is shaping up to be a year that has brought meaningful consumer, regulatory and legislative backlash against lax online privacy. social media users are “very confident” that those platforms would protect users’ data, according to Pew — with 64 percent calling for more regulation of online advertisers.

Online 101

Online social media Baltimore Data 101

PYMNTS

FEBRUARY 12, 2018

Consumers in Kenya are increasingly turning to eCommerce retailers to purchase their Valentine’s Day gifts. In its Love Index, Mastercard found a 183 percent increase in the number of online transactions between Feb. 11 and 14 from 2015 to 2017, the company said in a press release. Much of that spend took place online.

social media 123

social media Online America Data 123

PYMNTS

APRIL 27, 2018

It also created an Instagram-like social media platform through which celebrities can recommend products. competes with large eCommerce retailers such as Alibaba Group Holding Ltd. Another fashion retailer focused on women, Meilishuo , is reportedly eyeing an U.S. Xiaohongshu, which is backed by Tencent Holdings Ltd.

social media 116

social media Retail Online Report 116

PYMNTS

MAY 1, 2019

Google appears to be losing steam in the ongoing race to dominate the online advertising market, and competitors Amazon and Facebook are taking advantage of the stumbles. Another issue is attached to this recent news: Searches – specifically, product searches, which help drive online commerce. YouTube Concerns.

Google 115

Google Online Course social media 115

PYMNTS

OCTOBER 2, 2020

Since 2015, Apple has grown to more than 70 million subscribers , the website reported. It also hosts several free online radio stations broadcasting 24 hours a day in more than 160 countries. It launched in 2015 after Apple’s acquisition of Beats. Apple Music offers more than 50 million songs available on the cloud.

Apple 131

Apple social media Groups Branding 131

PYMNTS

NOVEMBER 21, 2016

Chinese online retail giant Alibaba has culled together an interesting cadre of rogue marketers from a pool of its biggest spenders via its Alibaba Passport Program (APASS). Though its most recent Singles’ Day sales broke records again , the rate of growth was half that of 2015’s.).

Marketing 100

Marketing social media Video Retail 100

PYMNTS

MARCH 23, 2020

Because quaranstreaming is in fact a more generally social animal than its predecessor as consumers in the U.S. and around the world are searching for means to both socialize and fill their time in a world where everything is closed and any human being that doesn’t live in one’s household needs to stay a safe six feet away.

social media 173

social media Google Groups Video 173

PYMNTS

JUNE 3, 2016

These days, retail merchants must reach customers, both in-store and online, securely and conveniently. According to Dasilva, the past decade-plus has brought three major payments revolutions, each of which shook the retail industry. The challenge for the last year has just been educating our customer base.

Retail 100

Retail Apple Fraud Online 100

PYMNTS

OCTOBER 17, 2016

Advertisers know that social media is a cost-effective way to reach potential customers they never could have reached before, and ever since Facebook introduced new targeting options, it became even easier for brands and advertisers to get their products directly in the face of the consumer. Facebook has more than 1.5

social media 100

social media How To Branding Examples 100

PYMNTS

APRIL 25, 2016

“Improving engagement” has become just another platitude in retailers’ back pockets as they figure out which channel of the increasingly fragmented online world they should focus on, but Nordstrom may have struck gold with a new Snapchat-centered production.

Millennials 100

Millennials South Carolina social media Oregon 100

PYMNTS

OCTOBER 7, 2016

According to research in Q3’s PYMNTS.com OmniReadi Index , wishlists, purchase histories and other similar features are some of the most important ingredients in retailers’ omnicommerce strategies. He pointed out that these online carts have largely replaced POS systems as the central component of any business.

Retail 197

Retail Online Strategy social media 197

PYMNTS

MARCH 24, 2016

While social media platforms, if utilized effectively , can be beneficial for any retail business, those with an established brand obviously have a leg-up — in terms of financial assets, infrastructure and reach — on more nascent companies in their ability to quickly turn social presence into profit.

social media 100

social media Industry Branding Online 100

PYMNTS

AUGUST 12, 2019

A digital marketplace connecting buyers and sellers, Meesho has raised $190 million to date since its launch in 2015. The platform connects customers over social media apps such as WhatsApp, Facebook and Instagram. . Facebook and Arun Sarin, the former CEO of Vodafone, also invested. .

social media 100

social media Community Capital Retail 100

PYMNTS

JUNE 11, 2018

Heineken has a new online alcohol sales program, and American Express (Amex) wants to be more responsible about plastic. The social media operator is facing allegations that it inked data sharing deals with certain companies, providing special access to user information after 2015 when it said it no longer engaged in that practice.

Data 100

Data social media Online Operations 100

Gonzobanker

DECEMBER 22, 2015

Well, what do we say about 2015? And, give or take a stumble or two, we snuck through it and did a reasonable job on 2015 objectives, in our humble opinion. So, it seems we’re good with only one outstanding item—digest the 2015 GonzoBanker Awards! 2015 Executive Call-out. ” – Tom Armstrong. Bravo OZRK!

Community Bank 60

Community Bank Apple Community Technology 60

PYMNTS

SEPTEMBER 10, 2018

To reach those customers, some businesses are turning to social media networks designed around travel offer deals and reservations. Travello , in particular, was developed to fill a gap in the social media space. Beyond solving a social media need for travelers, Travello comes with the rise of mobile technology.

social media 100

social media Mobile United States Community 100

CB Insights

JANUARY 6, 2019

The impending “death of retail” has been projected for decades. But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Get the 54-page retail report. Founded: 2015.

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

JULY 15, 2016

It was a genius marketing campaign but also oddly prescient, because, to retailers, the back-to-school shopping season really is like the second coming of the Christmas shopping season, or about as close as they can get to it, as it remains the second-largest retail season of the entire calendar year.

Millennials 100

Millennials Retail Online Study 100

PYMNTS

DECEMBER 2, 2016

She took to social media this past week to state that the continued use (and pursuit) by Wells to deal with its legal issues in arbitration renders the stated goals of making things right with customers basically a moot point. percent less according to the National Retail Federation. Elizabeth Warren. Questrom noted.

Retail 100

Retail Taxes Data social media 100

PYMNTS

AUGUST 11, 2017

Within these emerging markets, we’ve seen retailers make large bets on luxury. Although luxury revenue took a dive between 2015 to 2016, going from €251 billion down to €249 billion, there has been signs of positive growth in 2017. In buyer news this week, social media is proving to be a major influencer factor across all generations.

Millennials 122

Millennials Survey Retail social media 122

PYMNTS

NOVEMBER 29, 2016

Black Friday (and, to a somewhat lesser extent, Thanksgiving) get all the press as far as holiday retail goes, but as the holiday shopping extravaganza drew closer in 2016, the question that began circulating was actually about Cyber Monday and if it would manage to surpass and become the main event itself.

social media 100

social media Maine Online Retail 100

PYMNTS

MAY 12, 2016

Not surprisingly, retailers are leading the way in email marketing, accounting for 50 percent of the total journey interactions tracked by Kitewheel in the study. From 2014 to 2015, app-based consumer interactions grew 10 times. But what about social media , you might be asking?

Mobile 100

Mobile social media Study Branding 100

PYMNTS

JUNE 14, 2018

As the retail space categorically struggles to figure out what to do about the brick-and-mortar problem, one vertical isn’t experiencing a problem at all. Makeup comes with a ready-made experiential retail opportunity. Even customers who did online research first tend to make a store visit before a final purchase.

Retail 108

Retail Branding social media Mobile 108

PYMNTS

JULY 26, 2016

If you’re a retailer or a brand, it seems as though eCommerce and the rise of smartphones and mobile shopping have made your customers more cost-savvy and price-aware than ever before. Well, the rise of eCommerce and mobile shopping doesn’t have to mean doom and gloom for luxury brands or retailers.

Branding 100

Branding social media Millennials Study 100

PYMNTS

SEPTEMBER 4, 2017

Venture capitalists are funding new entrants to the field, and features like authenticity guarantees, postings to social media, the use of data and post-sale services could propel the industry forward, according to a new report from Fung Global Retail & Tech. com launched in 2015.

Marketing 100

Marketing social media Retail Mobile 100

PYMNTS

DECEMBER 5, 2016

In 2015, 1.32 New York City–based startup Atom Tickets, a social ticketing mobile app and website, is looking to put butts back into movie theater seats. The app uses predictive data analytics to suggest films based on previous orders and information from users’ linked social media accounts. billion in 2009.

New York City 100

New York City New York social media United States 100

PYMNTS

MARCH 22, 2019

That’s according to CoinDesk , which cited Gulru Atak, head of Citi’s Innovation Lab, as saying that after working on a cryptocurrency since 2015, the bank came to the conclusion that while the technology had potential, there were other ways to improve payments. For now, at least, it’s hurry up and wait.

Bitcoin 123

Bitcoin social media Lending cryptocurrency 123

PYMNTS

MARCH 25, 2016

Somewhere out there, brick-and-mortar retail executives are pulling their hair out in frustration that every day there seems to be yet another successful startup that thrives, despite a lack of demonstrated profit or even consistent revenue. “Many stores sold out within minutes,” Thomas said of the 2015 sale.

social media 100

social media Retail Branding Strategy 100

Celent Banking

DECEMBER 15, 2015

In 2014, Celent recognized mBank’s digital platform redesign and in 2015, Celent recognized mBank’s Bancassurance initiative. Rather than copying other financial institutions, mBank sought to deliver a best-in-class digital experience inspired from the world’s best retailers. Retailers across most all segments get this too.

Branding 100

Branding Retail social media Video 100

PYMNTS

NOVEMBER 17, 2016

They were written in a different era, created before social media and mobile.”. Kustomer was officially started in September 2015. Birnbaum used a retail example of a customer receiving the wrong-sized pants: “You can find exactly what they ordered. They want to be able to provide an optimal support experience.

social media 100

social media System Retail Data 100

PYMNTS

MAY 23, 2016

It has been a particularly grim retail season for the mall staples that defined landscape of the late ’90s and early 2000s. Karen Webster described this scenario in 2014 as The Coming Physical Retail Death Spiral. “So Same-store sales in retail locations were up on average 1 percent from the same time in 2015.

social media 100

social media Retail Portland Millennials 100