Celent Banking

JANUARY 23, 2015

Earlier this month, Celent published a report providing an analysis of an October 2014 survey among North American banks and credit unions. Source: Celent survey of North American financial institutions, October 2014, n=156. Source: Celent survey of North American financial institutions, October 2014, n=156.

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Survey Mobile User Experience Digital Banking 100

Celent Banking

DECEMBER 11, 2014

This is the time of the year when we begin to cast our eye back to 2014 as well as forward to 2015, and reflect on the top trends we are seeing in the market. Without a doubt, the biggest event in payments in 2014 was the launch of Apple Pay.

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Apple User Experience Trends Retail 177

PYMNTS

APRIL 10, 2020

In fact, the $17 million raised by the company since its founding in 2014 has come strictly from those physicians, not VC funding. As a direct-to-consumer (DTC) brand, Fruit Street constantly conducts A/B testing across its website and advertising campaigns to improve the user experience. per month.

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Retail Guidelines User Experience Branding 242

PYMNTS

OCTOBER 19, 2016

In a press release , ContentSquare said it captures online and mobile behaviors to measure user experience , increase engagement and improve conversion rates. The platform collects over 1 trillion user mouse movements, screen touches and interactions to segment visitors based on intention and behavioral patterns.

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PYMNTS

AUGUST 15, 2019

The first FIDO authentication deployment took place in 2014 when PayPal and Samsung enabled consumer authentication via fingerprints on the Samsung Galaxy S5. The ease of the user experience also will spur increased adoption.

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Google Samsung Security User Experience 149

PYMNTS

FEBRUARY 22, 2017

The restaurant delivery business is booming, with TechCrunch reporting that more than $1 billion was invested in the industry in 2014. The amazing user experience on Amazon platforms is the best, and we want to associate ourselves with the best in the industry.”

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PYMNTS

JUNE 8, 2016

“Conversable’s goal is to be platform-agnostic and allow brands to deploy conversational experiences for the messaging platforms that are relevant to the particular brand’s customers,” said Ben Lamm, cofounder and CEO of Conversable. The chatbot platform, which was founded in 2014, has now partnered with restaurant chain Wingstop.

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PYMNTS

APRIL 2, 2018

It’s not only for consumers, though: Alternative lending firm Kabbage recently found that mobile lending is on the rise among small businesses, with a more than 360 percent increase in the number of SMB loans accessed via mobile device between April 2014 and February 2018.

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blockchain Lending User Experience Mobile 171

PYMNTS

FEBRUARY 4, 2019

And after two years of working to build relationships — and designing a supply chain that abandoned the “build it and then warehouse it forever” model — Interior Define was ready to launch in 2014. The plan from our perspective was to create a user experience online first that would enable shoppers to easily customize a piece,” said Royer.

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San Francisco Branding Austin Customer Experience 122

PYMNTS

JANUARY 14, 2019

Amazon started with zero customers, zero brand awareness and a very ugly website with a clunky user experience, by today’s standards. And it did so via a channel that was not at all conducive to a digital shopping experience. Not exactly a great user experience. Amazon sold one, and only one, product: books.

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Celent Banking

JUNE 26, 2015

Nicola has a PhD in Human-Computer Interaction, a very hot area of IT these days as the focus is on UI organization and the impact on user experience. Nicola Millard, the Head of Customer Insight & Futures at British Telecom ( You mean the phone company? Yes, that BT! ). as its launch client.

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Digital Banking Conference User Experience Operations 100

PYMNTS

FEBRUARY 4, 2019

And after two years of working to build relationships – and designing a supply chain that abandoned the “build it and then warehouse it forever” model – Interior Define was ready to launch in 2014.

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San Francisco Branding Austin Customer Experience 101

PYMNTS

OCTOBER 13, 2016

Our focus has always been on user experience and for them to get capital in less than ten minutes. The government] shut down those types of bank partnerships so we quickly changed to cash advance products, which remained in place until 2014 when we launched our partnership with Scotiabank today,” says Petralia.

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Regulation Lending US FDIC 100

Banking 2020

JANUARY 15, 2015

The 2014 Federal Reserve report identified that, for the first time, more than 50% of smartphone owners are using mobile banking. The big new feature in 2014 was Apple Pay, which had many banks scrambling to get onboard after the November launch. We learned in 2014 that seemingly everyone was being hacked. Digital Banking.

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Retail Trends Millennials Mobile 40

PYMNTS

APRIL 30, 2018

Additionally, LendingClub’s stock has lost 88 percent of its value since its 2014 IPO. All-digital, all-tech lending platforms that could deliver better user experiences and faster credit decisioning would become the new normal and take share from banks who were too big and cost-laden to keep — or catch — up. Digital Banks.

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Fintech blockchain Lending Digital Banking 183

PYMNTS

MARCH 7, 2016

In an effort to keep the user experience both simple and frictionless, Shrauger says Visa Checkout will be able to help streamline checkout based on “remembering” the preferences that consumers have saved.

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PYMNTS

MAY 23, 2017

This comes, Rivner explained, despite stronger authentication efforts, such as those tied to two-factor identification, which were protocols banks deployed and users knew about in the U.K. From a user experience it was quite horrible, and from a security perspective it was perceived as being very, very strong,” noted Rivner.

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PYMNTS

NOVEMBER 1, 2017

million in 2014 to 59.3 The idea is to provide fantasy fans a more seamless, enjoyable user experience when using the platform, he said. Like any eCommerce experience, nobody wants friction [in terms of] being able to make a purchase,” Haas noted. “We and Canada.

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Payments Regional America Marketing 102

PYMNTS

JANUARY 12, 2017

PYMNTS: Describe the customer shopping experience today, and how has that changed over the last five years? VS: Xiaomi started business in India back in 2014. A lot of optimizations have been made around the product sites to improve the user experience. What other technologies have made an impact one way or the other?

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Payments Mobile US Cards 100

Fintech Labs Insights

MARCH 7, 2017

.” In the three years since it launched, 180,000 users have opened and funded savings accounts on the Qapital platform. George Friedman (CEO & Founder) and Henrik Wrangel (Chief Product Officer) demo Qapital at FinovateSpring 2014. The company is adding 10,000 new accounts per week.

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Cards Millennials User Experience New York 18

Fintech Labs Insights

FEBRUARY 5, 2016

London-based Revolut launched in 2014 under the premise that people should not be charged for spending and transferring their own money in a different currency. Its redesigned app is focused on offering transparency while maintaining an intuitive user experience. This week, the startup closed a $4.8 million round of funding.

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Fintech Labs Insights

MAY 24, 2017

” The authors also noted that improving the user experience for the customer can also have the benefit of improving the experience for the compliance officer, as well. Pictured: Anatoly Kvitnitsky of Trulioo during his presentation, “Trulioo’s Global Gateway,” at FinDEVr 2014 Silicon Valley.

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Compliance UX User Experience Fraud 21

Fintech Labs Insights

MAY 13, 2015

NAMU delivers a new standard in mobile banking by implementing new and intelligent behavior modeling, which focuses on customer behavior and digital experiences. Product Launch: November 2014. Founded: February 2014. All of this is based on a patent-pending “Social spending behavior algorithm.” Website: namuapp.com.

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Fintech Labs Insights

SEPTEMBER 30, 2015

Prior to that, in November of 2014, it pulled in $20 million in seed funding. MX, formerly known as MoneyDesktop, offers data aggregation, data cleansing, auto-categorization, classification, money management, custom APIs, data analytics, and marketing to help more than 550 financial institutions serve up a better user experience.

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PYMNTS

OCTOBER 24, 2016

With nearly one in four consumers trying Apple Pay this year, according to the PYMNTS Apple Pay Adoption Tracker , there’s been a steady increase in use of and interest in the mobile wallet since late 2014, when only 9 percent of those surveyed used it to make a purchase.

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UX Mobile Apple Trends 100

Fintech Labs Insights

MAY 18, 2016

TIO acquired Chargesmart in 2014 and Jake Cunningham, VP of Consumer Payments describes the rebrand as a “natural progression” to improve the user experience across touchpoints. In addition to the payments capability, the website stores account information and payment history without requiring registration.

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User Experience Branding Payments System 17

Fintech Labs Insights

DECEMBER 21, 2015

.” Pictured (left to right): April Rassa, Director of Product Marketing, and John Canfield, VP of Risk Management for WePay demonstrating the Veda Risk Engine/Risk API at FinovateSpring 2014. Entries were evaluated based on impact, viability, user experience, and functionality.

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Mobile Risk Management Regional User Experience 12

Fintech Labs Insights

SEPTEMBER 17, 2015

The result is increased satisfaction, reduced confusion, and an improved user experience whereby customers always know what to expect and when to expect it. Product Launch: 2014. Omni-Channel to Encap means truly uniting all channels for customers: telephone, card, ATM, in-branch, online/mobile or anything else. Metrics: $8.3M

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Fintech Labs Insights

MARCH 9, 2016

In the Tinder-like user experience, freelancers separate their expenses by swiping right to file a business expense (see image on left) and swiping left to file a personal one. Xero most recently presented at FinDEVr San Francisco 2014 , where David Pollock, the company’s Head of U.S. million U.S. freelance workers.

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Taxes San Francisco Case Study Conference 12

Fintech Labs Insights

MAY 13, 2015

Kofax’s platform combines the speed and convenience of mobile to enhance the user experience, with the security and confidentiality of a traditional branch experience. Product Launch: January 2014. ” Presenting Diane Morgan (Sr. ” Presenting Diane Morgan (Sr. in revenue, $46.3M adjusted EBITA.

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Fintech Labs Insights

FEBRUARY 22, 2016

Whether in service of greater security or lesser friction in e-commerce – or both – companies are busy leveraging sound and voice to improve the user experience in fintech. Founded in 1989 and headquartered in Montauban 82000, France, CopSonic (as Pixeliris) demonstrated its technology at FinovateSpring 2014.

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San Jose Payments User Experience Online 12

Fintech Labs Insights

OCTOBER 13, 2015

The major investment in Stockpile comes courtesy of Sequoia Capital, Mayfield, and individual investor, Ashton Kutcher, who praised Stockpile’s “drop-dead easy user experience and affordability to all.” “You need a seasoned team to pull this off, and these guys know how to execute.”

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San Jose Cards User Experience California 12

CB Insights

MARCH 8, 2018

customers since 2014. These startups “challenge” the traditional incumbent business model by charging customers transparent low fees, providing faster services, and delivering a better user experience through always-available digital interfaces.

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Retail Digital Banking Fintech Regulation 78

Fintech Labs Insights

MARCH 3, 2016

As many startups seek to become the Uber of their field by creating easy and addictive user experiences, expense management startup Expensify has done just that by completely automating a portion of expense management. In the Uber app settings, users connect their business profile with Expensify.

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San Francisco Report User Experience Management 12

Fintech Labs Insights

JANUARY 26, 2016

The company was founded in 2010 and now helps more than 600 financial institutions and 30+ digital, online and mobile banking providers deliver a better user experience. The company last demoed at FinovateFall 2014 in New York. MacDonald isn’t the only well-known fintech player MX has recruited.

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San Francisco Utah User Experience New York 12

Fintech Labs Insights

MAY 25, 2017

“From one product-driven technology company to another, we’re committed to improving an already world-class user experience and process,” Expensify Director of Sales and Success Jason Mills said. Xero Head of U.S.

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Management San Francisco Software User Experience 19

Fintech Labs Insights

NOVEMBER 23, 2015

Founded February 2014. The RedCloud 1 platform offers a simple, omni-channel user experience. By leveraging RedCloud 1, financial service providers can offer regulated digital financial services such as domestic payments, remittances, lending, savings, and insurance. Headquartered in London. Front-facing platform.

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Technology User Experience Tools Examples 12