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How PSD2 Is Changing ING Bank’s API Strategy

PYMNTS

Social media giant Facebook is facing yet another batch of complaints around its practices in the region, with more claimants asserting it is not meeting GPDR requirements under the law. For other companies, GDPR is the main concern as they move to expand operations within Europe.

Strategy 188
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What Quibi’s Flameout Teaches Us about Behavior Change

Perficient

Making matters worse, early versions of Quibi offered no way for users to share content with friends, stymieing growth on social media. Compared to the eons of free YouTube and other social media content viewers were happily consuming, Quibi was a non-starter. Quibi needed to move users above the FBM action line.

US 294
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Banks Must Up Their Social Media Game to Connect with Digital Natives

Gonzobanker

Traditional financial institutions that want to compete with fintech disruptors like Chime and X (formerly known as Twitter) need to up their social media game. Consider that the typical user spends about 2.5 hours per day on social media. Demographically, half of the U.S.

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Expanding Your Loan Trading Network: 4 Lessons from Apple

Jack Henry

Leveraging user groups, social media, and platforms like Jack Henry Loan Marketplace™ can assist in expanding your network. By seamlessly integrating partner products and services, they create a unified and compelling user experience. Clear and open communication is the cornerstone of Apple’s networking strategy.

Apple 78
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In Digital Banking Age, Personal Touch Still Matters

PYMNTS

Against that backdrop, the customer experience matters at small to mid-sized banks and can be a key differentiator in the customer’s mind. One way to springboard between the personal touch and technology, especially in a mobile setting, can come through social media interaction.

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How Unattended Retail Sells Loyalty

PYMNTS

Retailers put together window displays and signs to create enticing storefronts, engage customers via social media and send printed ads through the mail. If they don’t, they’re forced to spend time and energy on additional marketing strategies to recruit the next batch of new customers. Unattended Loyalty .

Retail 162
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Retailers Have A Need For Speed On Digital CX

PYMNTS

Eighty percent said providing a positive digital customer experience (CX) was a “challenge” as a result of the pandemic. The customer experience online has dozens of critical elements. User experience, seamless checkout, payment process, chat and security are just a few that need to be buttoned up.

Retail 144