article thumbnail

Facebook Uses Retail Data To Train Chatbots To Be Like Humans

PYMNTS

Facebook has launched, what it calls, a new way to train artificial intelligence (AI) in chatbots. The online news service reported Facebook revealed 13,000 human to human conversations across two retail spaces, furniture and fashion, were used as data for the training.

Training 177
article thumbnail

Bank of America emphasizes VR training for staff

BankInovation

Bank of America aims to add 10 to 20 modules to its virtual reality training program every year to enhance employee training and improve information retention.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

TD Bank deploys virtual reality for training

BankInovation

TD Bank is experimenting with virtual reality to build practical skill sets through controlled customer simulations, leading to improved employee training. “TD TD has been experimenting with different immersive experiences for colleagues and customers,” TD Product Manager Kerry Narduzzi told Bank Automation News.

article thumbnail

Cyber Monday results shows mobile driving ecommerce train

Payments Dive

A record holiday shopping performance on Cyber Monday was driven by heavy use of mobile by retailers looking to take advantage of the short holiday season.

Training 335
article thumbnail

Augmented Reality Adds 3D Technology To Boost Retail Conversions

PYMNTS

A 360-degree feature enables the bride to take a virtual “tour” of the dress to closely inspect beading, fabric and trains. The David’s Bridal application was built by Vertebrae , a tech company that specializes in bringing real-world applications to retailing. It started when Founder Stephen Lease was training for a marathon in 2016.

Retail 261
article thumbnail

Walmart Associates Train For Black Friday With Virtual Reality

PYMNTS

To enhance the training of its employee associates, Walmart is investing in virtual reality (VR) to help employees experience retail situations like the Black Friday rush. According to research from the retailer, VR is helping employees remember new information.

Training 149
article thumbnail

Walmart To Offer VR Training For All Employees

PYMNTS

Walmart has announced it’s expanding it virtual reality (VR) employee training and development program to its more than 1 million associates in the U.S. Walmart will use VR to train associates in three areas: new technology, soft skills (such as empathy and customer service) and compliance. “We

Training 139