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Facebook Uses Retail Data To Train Chatbots To Be Like Humans

PYMNTS

Facebook has launched, what it calls, a new way to train artificial intelligence (AI) in chatbots. The online news service reported Facebook revealed 13,000 human to human conversations across two retail spaces, furniture and fashion, were used as data for the training.

Training 177
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Bank of America emphasizes VR training for staff

BankInovation

Bank of America aims to add 10 to 20 modules to its virtual reality training program every year to enhance employee training and improve information retention.

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Comerica Bank Turns to Virtual Reality to Train Employees

Bank Innovation

Comerica Bank’s innovation team thinks so, which is why the bank is using virtual reality to train its employees, or “dabbling in futurism,” as Geoff Novak, Comerica’s senior technology and innovation executive, calls it. “A Does virtual reality have a role to play in today’s banking landscape?

Training 170
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Bridging The Perception/Retail Innovation Gap For SMBs

PYMNTS

For instance, why are there significant, revenue-draining gaps between what merchants think about payments innovation and what they actually do? Koopman and Karen Webster recently engaged in a discussion about how those gaps apply to a very specific but lucrative part of the retail landscape: the health and beauty product space.

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Look Here: Retailers Get Visual With Commerce Innovations

PYMNTS

As consumers get more visual, so, too, does retail, and that is helping to fuel some significant innovation. Indeed, 3D mapping stands as one of the latest ways that spatially focused technology promises to improve the retail experience. All of that provides an opportunity for visual innovation. Among them? 3D Modeling.

Retail 116
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Augmented Reality Adds 3D Technology To Boost Retail Conversions

PYMNTS

A 360-degree feature enables the bride to take a virtual “tour” of the dress to closely inspect beading, fabric and trains. The David’s Bridal application was built by Vertebrae , a tech company that specializes in bringing real-world applications to retailing. It started when Founder Stephen Lease was training for a marathon in 2016.

Retail 261
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Capital One Trains Virtual Assistant Eno To Be Proactive with New Tax Feature

Bank Innovation

Most virtual assistants are reactive, but Capital One is training its virtual assistant, Eno, to be proactive, according to Ken Dodelin, VP of conversational AI products at the bank. Most [virtual assistants] are chasing reactive customer questions,” Dodelin told Bank Innovation. “We

Training 170