PYMNTS

JANUARY 18, 2021

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

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Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that.

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PYMNTS

APRIL 9, 2020

Clienteling — the practice of assigning retail sales associates to high value customers — is having a moment. According to Boston Retail Partners , 63 percent of retail personnel can’t identify customers prior to checkout. For retailers, LiveConnect delivers an effective and meaningful way to engage with their customers.

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PYMNTS

OCTOBER 28, 2020

"What I enjoy most is helping our customers thrive in this rapidly changing world and helping them realize their vision in a way that simplifies the adoption of new technology — capabilities that can unleash their innovation in the digital economy," said Craig Muzilla, senior vice president of Red Hat. Resilience in the Digital Economy.

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PYMNTS

OCTOBER 31, 2018

However, AR is now rewriting the rules of the retail game. A growing number of retailers are leveraging the technology to entice customers with a “try before you buy” shopping experience, having already been adopted by several big names in retail, including the likes of Walmart and Target.

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PYMNTS

OCTOBER 25, 2020

Verizon and Microsoft have teamed up to accelerate the delivery of private 5G networks for businesses, announcing a collaboration they said will transform the retail, transportation, logistics, manufacturing and healthcare industries.

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Technology Samsung Mobile United States 257

PYMNTS

AUGUST 6, 2019

Walmart-owned eCommerce firm Flipkart is introducing a Hindi version of its app that will include free videos as well as other tech perks, like premium content, TechCrunch reported on Tuesday (Aug. Both retailers had to overhaul ownership structures and change vendor relationships.

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PYMNTS

JANUARY 20, 2020

After investing in over 800 firms, Chinese tech company Tencent Holdings said it would bolster its international investments and in industries like “smart retail.” However, with the development of Tencent’s WeChat mini-app ecosystem and payment platform, we will pay more attention to smart retail and payment platforms in future.”.

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PYMNTS

FEBRUARY 12, 2020

Exactly how fast the technology will be a consumer factor depends on the prognosticator you subscribe to. For retailers, 5G stands to be an opportunity to get closer to consumers and amp up the in-store experience. For example, AT&T has pitched retailers the “dressing room of the future,” which has already debuted at Neiman Marcus.

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PYMNTS

JANUARY 14, 2020

Retail is about more than the products being sold or the technology being used. That change is being reflected at the NRF annual event commonly called “Retail’s Big Show,” which ends on Tuesday (Jan. We built all of these mobile commerce things, but retailers still had all these physical stores,” Levene told NRF.

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PYMNTS

MARCH 31, 2020

High-level market intelligence about the $18 billion expected to be invested over the next three years is a major focus of the March 2020 Automated Retail Tracker™ from PYMNTS , which serves as a bimonthly breakdown of developments in this rapidly growing business sector. Amazon Go’ Cashless. UR Making Me Laugh.

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PYMNTS

AUGUST 27, 2019

When it comes to retail innovation — changes that promise to influence commerce not only this year, but in the 2020s — cameras could have a significant role. This data certainly isn’t nothing, but it pales in comparison to the data troves that digital retailers have. That’s not the only way innovation with cameras can help retailers.

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Retail Innovation Video Data 118

Payments Dive

JUNE 27, 2016

The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.

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Customer Experience Video Technology Retail 150

PYMNTS

DECEMBER 9, 2019

Everyone needs furniture and home furnishings, and that need is helping to drive innovation in that sector of the retail economy. Among the latest examples is a PYMNTS interview with Beck Besecker, CEO and co-founder of Marxent , a company that sells 3D commerce technology. Touch and Senses. Consider the buying process for a car.

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PYMNTS

JUNE 13, 2019

Retail is getting more visual, and that stands to be the case for locally-focused merchants as they compete for attention and consumer dollars with the likes of Amazon and Walmart. Indeed, augmented reality is among the tools that local retailers look ready to adopt for further use. Contextualizing Commerce.

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PYMNTS

SEPTEMBER 24, 2019

Brick-and-mortar retail can get a bad rap these days, as its considered old-fashioned and on the decline. But recent developments show that innovation in commerce does indeed happen in this area of retail. That’s why [the] brick-and-mortar retailer isn’t going anywhere. It’s a great time to be transforming retail,” Levene said.

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Retail Innovation Technology Mobile 125

PYMNTS

AUGUST 13, 2019

For fans of retail or marketing history — or just fans of how people communicated in the past — reading old magazine and newspaper advertisement from, say, before the 1960s can be fun and illuminating. There is also a capture button to trigger video or photo shooting on either side. Snap’s Efforts. The Rise Of AR.

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Perficient

OCTOBER 19, 2020

This will now be the ‘new normal” for customer onboarding across all products and services, whether retail and commercial. Marketing : The financial industry will use videos to engage with customers, replacing FAQs, and product demos. The contact center must support: Appointment scheduling, coupled with the use of call-back technology.

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Video Security Tools Strategy 520

PYMNTS

MARCH 11, 2020

With personal interactions under scrutiny due to the COVID-19 disruption, it’s a good time for retailers to take stock of their mobile and online commerce capabilities and technologies. We are committed to providing the technology that can help companies adapt to these pressing changes quickly and efficiently.

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PYMNTS

AUGUST 12, 2019

News came last week that Facebook is trying to get into the video streaming subscription business and attempt to steal market share from YouTube and Amazon. This is the first time Facebook is trying to sell subscriptions directly to users without an intermediary, indicating eagerness to enter the video streaming business.

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Retail Video Security Software 118

PYMNTS

OCTOBER 22, 2019

Direct-to-consumer (DTC) brands are aiming to make the chocolate industry more sustainable by cleaning up the supply chain with the help of blockchain technology. In retail, brick-and-mortar merchants and eCommerce firms are striving to offer compelling subscription offerings.

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Retail Video Study blockchain 100

PYMNTS

SEPTEMBER 11, 2019

The worlds of drones and 5G mobile network technology – two of the most promising trends in digital payments and commerce – are colliding. UPS , too, is going down the drone path – one that Amazon pioneered for retail delivery uses – and is seeking a certification to operate commercial drone flights. The company applied to the U.S.

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PYMNTS

JANUARY 29, 2020

TikTok , which is mostly a destination for users seeking short-form videos , is now looking to better monetize its service. And in restaurant innovation, Domino ’s has become a leader in mobile and digital technology as it blazes its own path in the quick-service restaurant (QSR) world. All this, Today in Data.

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social media Technology Video Mobile 130

PYMNTS

JANUARY 16, 2020

Close the door and buckle up – retail automotive sales are getting an upgrade. The user can then upload photos or videos about the car, and the app will automatically sort them into different categories, like interior, exterior and engine or drivetrain. This is the first time eBay has allowed direct video uploads. More Funding.

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Bank Innovation

JUNE 2, 2016

The Cooperative Bank of Epirus (CBE), based in Ioannina, Greece, has launched video customer service using Skype in April for its online banking customers. Now, even Skype is a banking channel.

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Video Online Groups social media 150

PYMNTS

DECEMBER 19, 2019

That’s because cameras are playing a much bigger role in retail, a trend that will keep gaining steam in the new decade. The Associated Press reports that cameras are, at least somewhat quietly, making inroads into a number of retail outlets in a bid to, well, get to know you. are now looking to follow suit.”. Security Cameras.

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Bank Innovation

MAY 25, 2017

The payments processor developed a way to bring payments into VR, utilizing the technology to create the same experience of tapping a card on an EMV terminal—except, the card is virtual, […]. When virtual reality shopping finally becomes the norm, WorldPay wants to make sure consumers will have a way to pay for those virtual pants.

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Video Payments Cards Technology 281

Bank Innovation

MARCH 11, 2016

Video banking — customers talking via video feed to bankers who may be far away — is already a big thing in branches in Britain, and it’s about to get bigger. It will soon to be tested for users at … home. Nationwide Building Society, a member-owned financial institution with around Read More.

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PYMNTS

FEBRUARY 1, 2019

In the modern age of retail, a National Retail Federation (NRF) study has found that inventory loss, due to crime or error, is having a $46.8 percent of sales to retailers, Forbes reported. According to the survey from the NRF and the University of Florida, 41 percent of polled retailers noted a rise in their inventory shrink.

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Perficient

NOVEMBER 13, 2020

The New Wave report differs from the independent research firm’s traditional Forrester Wave report in the way that it only assesses emerging technologies (such as computer vision). From augmented reality games to self-driving cars to Apple’s Facial Unlock feature , it has deeply impacted our lives. Your Computer Vision Provider. Learn More.

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PYMNTS

NOVEMBER 11, 2019

Excuse the cliché, but it does hold a good wallop of truth in commerce, especially as such technologies as virtual reality (VR), augmented reality (AR) and 3D product visualization gain traction with merchants and consumers. When AR came out,” Besecker said, “it was neat and novel and different. Vital Senses.

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PYMNTS

MARCH 25, 2020

Facebook is working with firms throughout the technology space and health organizations to take part in the #BuildForCOVID19 worldwide hackathon beginning on Thursday (March 26), according to a Facebook post from Mark Zuckerberg. The company had rolled out a live video streaming offering two years ago.

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PYMNTS

JUNE 6, 2019

By 2023, manufacturers and retailers will have to donate, reuse or recycle the goods” under a program that the French prime minister called the first of its kind from any national government. Amazon apparently played a part, indirectly at least, in turning public opinion against such retail waste. Amazon’s Role. Liquidation Trends.

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PYMNTS

SEPTEMBER 9, 2020

Caught somewhere in the middle is a category that has had a tough run this lost summer of 2020: bridal retailers. A minimony , as the name suggests, is hardly as lucrative as its bigger cousin, matrimony – and that difference has taken a bite out of bridal retail. Smaller retailers are focused on safety as well as agility.

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PYMNTS

JUNE 26, 2020

Microsoft is shuttering brick-and-mortar locations as it unveils a “strategic change” in the way it runs its retail business. We are grateful to our Microsoft Store customers and we look forward to continuing to serve them online and with our retail sales team at Microsoft corporate locations.”.

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PYMNTS

MARCH 26, 2019

Retailers in the physical world are at a real disadvantage when it comes to knowing the customers in their stores, and what they do once they get there. The list goes on, but suffice it to say, the jokes about digital retailers knowing more about customers than they know about themselves didn’t appear in the culture out of nowhere.

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PYMNTS

NOVEMBER 16, 2018

Big brands are opening big stores in big cities, but Nike is taking a decidedly digital approach with its New York City flagship: that is, the customer payment and shopping experience in the new space is powered by mobile technology. In Other Brick-And-Mortar Retail. The retailer’s comparable sales slid by 5.4

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