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Weekly Wrap: Video tellers, RBC’s personalized app and Citi’s innovation labs

Bank Innovation

Banks are accelerating their technology projects in light of the coronavirus pandemic. Whether its Happy State Bank pushing out video teller machines or TSB Bank launching a virtual assistant in five days, banks are trying to find new ways to connect with customers during times of social distancing. Legacy banks in the U.S.

Video 259
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Digital Technologies Drive Innovation In Retail, Banking

PYMNTS

Technologies such as artificial intelligence (AI) and video onboarding have shown promise in facing identity fraud, but each is vulnerable when implemented on its own. Nike ’s digital sales surged in Q1, while the sportswear brand also saw an uptick in its connected fitness business. All this, Today in Data. 6.7B: Amount U.K.

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Cooler Screens Brings New Look To Retail Innovation

PYMNTS

“We are taking advantage of unused capacity,” Cooler Screens Chief Technology Officer Rob Dravenstott told PYMNTS in a recent interview. “We We are essentially taking glass doors that were probably underutilized and not asking the retailer for any additional physical space.”. sales lift is not a common thing.”.

Retail 277
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Cameras Help Fuel Retail Innovation

PYMNTS

When it comes to retail innovation — changes that promise to influence commerce not only this year, but in the 2020s — cameras could have a significant role. This data certainly isn’t nothing, but it pales in comparison to the data troves that digital retailers have. Take security cameras for starters. “We Data Blocks.

Retail 118
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How Furniture Fuels AR And Other Retail Innovations

PYMNTS

Everyone needs furniture and home furnishings, and that need is helping to drive innovation in that sector of the retail economy. Among the latest examples is a PYMNTS interview with Beck Besecker, CEO and co-founder of Marxent , a company that sells 3D commerce technology. Touch and Senses. That’s not all, though.

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Brick-And-Mortar Retail Drives More Commerce Innovation

PYMNTS

Brick-and-mortar retail can get a bad rap these days, as its considered old-fashioned and on the decline. But recent developments show that innovation in commerce does indeed happen in this area of retail. That’s why [the] brick-and-mortar retailer isn’t going anywhere. Grocery stores stand as a good example of all that.

Retail 125
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Western Union Launches New Video, Phone Tool For Home Money Transfers

PYMNTS

Users can choose phone calls or video in multiple languages to connect to a money transfer personal service assistant. Due to limited services via retail locations in some areas impacted by restricted movement guidelines, we are seeing increased demand for our online services.

Video 286