PYMNTS

JANUARY 27, 2021

The pandemic has upended many consumers’ financial lives and typical purchasing behaviors, leading them to reconsider their go-to payment tools. Even consumers who are feeling more financially secure may want to tap new tools to help them maintain their good financial standings and stay in control of their budgets.

Tools 131

Tools Payments Millennials Survey 131

PYMNTS

JANUARY 15, 2021

The holiday shopping season is the most wonderful time of the year for the retail industry. Brick-and-mortar merchants and online retailers alike often rely on end-of-year sales to generate up to 40 percent of their annual revenues and start the new year on a positive note. A notable $730 billion in U.S. A notable $730 billion in U.S.

Retail 159

Retail Online Fraud Cards 159

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

AUGUST 28, 2019

So-called Generation Z is also driving much of the innovation when it comes to retail. To reach consumers on the hunt for offerings that are “clean and natural,” the retail chain rolled out its Everspring household brand. And six in 10 shoppers said it factored into their decision of where to transact, Retail Dive reported.

Retail 148

Retail Trends Millennials Survey 148

PYMNTS

SEPTEMBER 16, 2020

retail chain New Look made headlines this week for striking a deal to effectively receive a three-year rent holiday on 68 of its stores and massive rent reductions on more than 400 others. Commercial landlords finally got some good news in July as rent collections for retail properties increased by double digits compared to May and June.

Retail 203

Retail Survey Payments Tools 203

Bank Innovation

SEPTEMBER 16, 2019

That’s according to a recent TD Bank survey of 1,200 Canadian adults carried out by Environics Research. Canadians may accept that AI is a part of their lives, but many express concerns about the potential risks that the application of the technology presents, including biases.

Tools 240

Tools Survey Technology Innovation Strategies 240

PYMNTS

NOVEMBER 14, 2017

In a survey of corporate treasurers and CFOs at top corporations around the globe, 13 percent said they had already partially or totally switched their financial services provider to gain access to newly released FinTech tools. An additional 20 percent said they are considering doing the same.

Tools 179

Tools Fintech Survey Analysis 179

PYMNTS

MARCH 11, 2019

Retailers are becoming more interested in omnichannel offerings: The PYMNTS mPOS Tracker found that 67 percent of those surveyed listed it as a priority for this year. From Walgreens to HP , retailers and technology providers are embracing the world of mobile payments through the help of point-of-sale technology.

Retail 213

Retail Technology Atlanta San Francisco 213

PYMNTS

NOVEMBER 15, 2019

28, which is six days later than last year — meaning retailers have a whole week less to sell during the holidays. What does this mean for retailers heading into the holiday shopping season? Smartphones are continuing to gain importance as a shopping tool. Retailer App Trends. That’s even with a shorter shopping season.

Retail 128

Retail Mobile Millennials Tools 128

PYMNTS

JANUARY 14, 2021

When merchants were surveyed by Visa , two very interesting facts emerged. The first is that 60 percent of retailers have a problem: They aren’t currently selling on marketplaces, despite the fact they would like to do so. Relying on AP automation tools could ultimately help SMBs build more resilient, efficient operations.

Tools 180

Tools Operations Payments Meeting 180

PYMNTS

NOVEMBER 15, 2019

28, which is six days later than last year — meaning retailers have a whole week less to sell during the holidays. What does this mean for retailers heading into the holiday shopping season? Smartphones are continuing to gain importance as a shopping tool. Retailer App Trends. That’s even with a shorter shopping season.

Retail 124

Retail Mobile Millennials Tools 124

PYMNTS

SEPTEMBER 9, 2020

Almost 65 percent of FIs said in a recent survey that their customers are now making more CNP payments, for example. How Music Retailers Can Harmonize Security And Seamlessness. However, even contactless payment options may not be enough to entice some shoppers into physical stores and many are turning online instead.

Cards 162

Cards Fraud Retail Security 162

PYMNTS

FEBRUARY 9, 2017

While most retail marketers have similar goals in 2017 in terms of enhancing consumer engagement and increasing sales, the online realm of marketing outreach remains king. The data shows a significant amount of retail marketers selecting these channels, at 68 percent for email and 54 percent for social media.

social media 100

social media Retail Marketing Survey 100

PYMNTS

MARCH 4, 2020

That’s one of the conclusions drawn from a new report on customer loyalty from Merkle, and it holds some clues for retailers looking to improve the recency and frequency of customer visits and purchases. “To That means embracing the tools and platforms that consumers, particularly the Bridge Millennials, use on their paths to purchase.”.

Retail 131

Retail Branding Report Tools 131

PYMNTS

JUNE 5, 2020

Schalow and his members are upbeat about their prospects for the sport and for independent retailers as they reopen. At that time (mid-March), the independent running retailers were deemed nonessential and therefore closed. That’s not the case in today’s specialty retail world. They’re willing to adopt new tools.

Maine 130

Maine Retail Branding Groups 130

PYMNTS

JANUARY 15, 2019

The team at my Mystore-E believes they can solve that problem, with an AI tool called Tore-E that is specifically designed for retail environments. Our goal is to create a personalized shopping experience that benefits retail stores, while also catering to the customers’ wants, needs and style preferences.”.

Retail 124

Retail Ohio Tools Data 124

PYMNTS

JULY 8, 2016

More than half (52 percent) of smaller companies surveyed by the firm said they rely on mobile banking platforms to manage and access their bank accounts. According to researchers, the survey offers insight into how small businesses are responding to the technological resources offered by their banks.

Survey 101

Survey Mobile Resources Millennials 101

BankInovation

JANUARY 31, 2023

Americans are leaning on the use of digital banking and its associated tools to help feel financially resilient amid economic uncertainty.

Tools 52

Tools Survey Digital Banking Mobile 52

Abrigo

DECEMBER 18, 2023

Use portfolio risk management tools, which make it easier to continue supporting local and national economies prudently. But Kirby recommended examining data and surveys used to support this idea. The point is this: There’s a lot of these surveys, and when you read them, they are New York City, San Francisco, Chicago.

Risk Management 221

Risk Management Management Lending Capital 221

PYMNTS

NOVEMBER 19, 2018

But the same technology that enables those transactions also can bring the benefits of consumer intimacy to small and medium-sized businesses (SMBs) that are often struggling to win more market share in a retail world dominated by the likes of Amazon, Walmart and other large retailers. That might sound obvious.

Retail 177

Retail Innovation Comparison Training 177

PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. But a new survey shows a new urgency. Before the pandemic, this process lacked urgency and was known as “digital transformation.”

Retail 144

Retail Customer Experience social media User Experience 144

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. Here are the top 5 surprises from that survey, along with tips for FIs on how to address or capitalize on them. FICO Admin.

Survey 52

Survey Fraud Digital Banking social media 52

PYMNTS

JULY 21, 2017

No longer are retailers working with marketers to figure out a way to mass market products and services. With the advent of connected devices in the palm of almost every consumer’s hand, the retail ecosystem has certainly seen a shift. Through this omnichannel experience, retailers have more ways to connect with consumers.

Retail 137

Retail social media Customer Experience Boston 137

PYMNTS

JUNE 6, 2017

The retail industry is in the midst of an evolution in the way it does business. Thanks to connected technology, consumers’ expectations on the retail experience have changed. Square Root CEO Chris Taylor commented on the retail landscape and what’s needed to improve brick-and-mortar success down the line.

Study 100

Study Retail Austin Customer Experience 100

PYMNTS

OCTOBER 12, 2020

In a time of increasing change for retailers and consumers, the current global climate has begun accelerating the future of retail trends at a much quicker pace than previously envisioned. consumers have largely relied on cards, were comfortable with them as a main purchase tool and the U.S. By contrast, U.S.

How To 317

How To Retail Survey Mobile 317

PYMNTS

OCTOBER 28, 2016

It may not have quite the kick that the pronouncement about the arrival of the British had during the 1770s, but according to the latest Deloitte annual shopper survey, it does have the advantage of being pretty darn accurate. The parking lots will still be full for some reason. Embracing Digital .

Retail 100

Retail Online Survey Tools 100

PYMNTS

MARCH 31, 2020

While the online car sales business has struggled like most non-essential retailers amid the coronavirus pandemic, there are signs of life, according to new research from automotive digital solutions provider Cars.com. The survey found an increased desire for more digital services and home delivery options. automotive industry.

Online 141

Online Millennials Survey Tools 141

PYMNTS

DECEMBER 22, 2020

QSRs are also facing lingering challenges that began before the pandemic, with one survey noting that the 2008 recession took a toll on the space and prompted a period of less robust growth. . Many QSRs are up to the test, however, and are looking to digital tools to help them on the road to recovery.

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

JULY 31, 2018

A recent survey of 20 of the nation’s top-60 banks found that there’s a lack of consensus among banks when it comes to managing and charging businesses for real-time payments. s Fa ster Payments Support Everyday Retail? Across the U.S., However, efforts are underway to make adoption and use less friction-filled. Can The U.K.’s

Retail 148

Retail Trends Payments Regional 148

PYMNTS

JANUARY 14, 2021

This means consumers are turning more to digital tools, but unlocking and embracing the potential benefits of these tools has not been easy. Rich media content such as on-demand video, meanwhile, is an appealing tool for accessing relevant, targeted information for nearly half of consumers.

Video 224

Video social media Millennials Data 224

PYMNTS

OCTOBER 17, 2016

Mobile is one of the fastest-growing retail sectors at the moment and still projects to grow for years to come, but the technology is still not where most retailers want it. percent of all retail sales for the year. percent and 43 percent of all eCommerce and all retail transactions, respectively, by 2020 for an estimated $294.22

Retail 100

Retail Mobile Survey Boston 100

PYMNTS

AUGUST 28, 2019

Retailers seeking to provide rapid deliveries face an ever-moving target as consumers’ definition of speed evolves. This method allows consumers to use retailers’ websites or apps to browse, select and pay for items, after which they then visit physical stores to collect their goods. Quick Access and Impulses. Tractor Supply Co.

Retail 108

Retail Online Study Alaska 108

PYMNTS

FEBRUARY 20, 2020

Future tech is no longer the province of high-end retailers. Innovations in 3D and augmented reality (AR) eCommerce are leveling the playing field and bringing conversion-centered visual technology to any online retailer. The main expansion of 3D is being seen in its dual usage for consumers and retailers.

Retail 259

Retail Maine Google Technology 259

PYMNTS

SEPTEMBER 27, 2019

Here’s a rule of thumb in brick and mortar retail: Out of stock, out of a sale. In retail, robots are making inroads bit by bit. In his recounting of his career progression, back then robots were more plaything than a serious business tool and where the technical marvel of the day was a lifelike, interactive dinosaur.

Retail 120

Retail Course Data Pennsylvania 120

PYMNTS

JULY 14, 2020

That shift was reinforced this week in two reports predicting the need for digital tools to recreate connections with consumers. One of those tools is virtual retailing, or virtual showrooming. As predicted by the PYMNTS COVID-19 Tracker project, the automotive business will need to shift to Digital 3.0

Tools 183

Tools Online Retail Analysis 183

PYMNTS

DECEMBER 4, 2020

Black Friday sales stretched across the entire month of November as retailers launched special deals as early as Nov. He added that the company's clients also have the ability to combine payment data with treasury tools for improved “cash flow reporting, forecasting and utilization.”.

Online 288

Online Data Survey Cards 288

PYMNTS

JULY 16, 2020

It’s “health concerns first” for retailers during the pandemic. Knowing this, retailers from Apple to Best Buy and beyond have opened up their appointment shopping capacity. It is not difficult to roll out a robust reservation solution in a short period of time,” says a blog post on the Retail Industry Leaders Association. “It

Retail 153

Retail Survey Mobile Software 153