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Community Banks Are Missing Out on the Value of Social Media

The Financial Brand

This article Community Banks Are Missing Out on the Value of Social Media appeared first on The Financial Brand. Nearly 9 in 10 community and regional banks are active on social media, but they lag on using it for sales. Meanwhile, examiners are keeping tabs.

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MENA Region Holds Regulatory Clues For Merchants

PYMNTS

In regions where open banking and other electronic payments pilots are becoming common, such as the Middle East-North Africa (MENA) region, pandemic-era payments are all about privacy, security and trust, particularly in B2B transactions. Privacy Protection In The Spotlight. Lessons From Abroad.

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Regions using AI to make most of customer feedback

American Banker

Over the past year, the Alabama bank has been developing new tools that analyze survey responses, phone interactions and social media posts to identify opportunities to improve digital offerings.

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How Payment Platforms Connect Merchants With Augmented Reality

PYMNTS

To let shoppers discover and try out new products, payment companies are helping merchants launch augmented reality (AR) experiences within social media platforms. The firm chose a Kenyan brand, Huddah Cosmetics , as the first social commerce merchant on its Mula service to roll out the platform.

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Rebeca Romero Rainey: Stories worth telling

Independent Banker

I’m headed to Memphis to meet with our state and regional partners, and then I’ll be engaging with the team at CRA Partners. We can also use employee surveys to learn how they support the community and empower them to recount those experiences. Where I’ll be this month. It’s about taking that next step to communicate how we engage.

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China Asks Tech Firms For Apps To Track Health, Travel Amid Outbreak

PYMNTS

Gaming and social media company Tencent has also created a similar program for the people of Shenzhen, in the southern region of the country. In a survey of businesses, 78 percent interviewed said they didn’t have a full staff due to the virus.

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Deep Dive: Why The Pandemic Is Pushing MENA Regulators To Upgrade Open Banking, Privacy Laws

PYMNTS

Consumers and businesses have been moving online in recent years, and regulators from the European Union to the Middle East and North Africa (MENA) region have worked to keep up with this migration.