PYMNTS

MARCH 9, 2020

Aside from the funny name, technically it’s a digital architecture that separates the back end and front end of a retail website to optimize search results, customer experience and the purchase journey. The search page would be populated with retailers. The retail list is specific to that type of apparel. Now let’s go headless.

Retail 208

Retail User Experience Study UX 208

Bank Innovation

SEPTEMBER 28, 2018

The report, released yesterday, took into account convenience, seamless digital offerings, UX, strong checking account […]. Power's annual National Banking Satisfaction Study, beating last year's winner PNC Bank by a few points, but the rest of the contenders stayed in the same place as last year.

UX 150

UX Report Study National 150

PYMNTS

AUGUST 5, 2019

The App Store and the Google Play Store collectively offer more than 5 million mobile apps offering every type of service imaginable — ridesharing apps, music and video streaming apps, aggregator apps, banking apps, quick-service restaurant (QSR) apps and retail merchant apps, among countless others. When asked, 51.8

Report 143

Report Payments Mobile Retail 143

PYMNTS

MARCH 9, 2017

Burkhart will be one of many innovator CEOs on Innovation Project’s The Future Meets The Present Right Now: Can Retail Keep Pace? panel next week in Cambridge when the greatest payments show on Earth kicks off. Now Recurly as a business works to help with that activity goal by helping retailers set up and run subscription services.

Retail 101

Retail How To User Experience Innovation 101

PYMNTS

MAY 5, 2017

While most retail transactions still occur in physical stores, eCommerce has fundamentally changed the way consumers engage with the retail space on and offline. Recently, electronic payment company Verifone announced it had added support for mPOS and unattended retail devices for U.K. and Ireland.

UX 100

UX Retail Online Branding 100

Perficient

SEPTEMBER 29, 2022

This blog marks Part 1 of our Embedded Finance Blog Series and will introduce the overarching concept of embedded finance, setting us up to discuss embedded payments, embedded lending, and embedded insurance (all of which fall under the embedded finance umbrella) in future blogs. Use Cases . The Technology Behind Embedded Finance .

Customer Experience 294

Customer Experience Software Cards Data 294

PYMNTS

MARCH 4, 2020

The digital transformation across any number of verticals — from retail to healthcare — has fostered a consumer mindset that demands deep engagement, speed and convenience. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management.

User Experience 203

User Experience Data Fintech System 203

Celent Banking

OCTOBER 10, 2016

A couple weeks ago I attended the Mobile Banking and Payments Summit in NYC for the first time. Getting the marketing right is tough : Often, the mobile wallet really isn’t about the payment so much as the experience around the payment. I was only able to attend the final day, but it didn’t disappoint.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

OCTOBER 13, 2016

NanoPay is finding that for mobile payments to take off, even among early adopters, using a phone to pay must be much more rewarding and convenient than tapping a card. Korean consumers see no evil in mobile payments. The statistics get even better as the daily average number of mobile payments increased almost 83 percent to 810,000.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

JULY 13, 2018

Location has always mattered in business, but the concept is taking on new meaning in online retail. The ins-and-outs of the emerging ecosystem of contextual commerce was the topic of a recent discussion between Karen Webster and Azita Habibi, business development lead at Braintree , a payments services firm owned by PayPal.

User Experience 100

User Experience UX social media Retail 100

Gonzobanker

AUGUST 11, 2020

And the industry’s two largest fintech providers, FIS and Fiserv, reported organic revenue declines largely due to economic impact to the payments market. For anyone thinking that Wall Street investment banking was separate from Main Street retail banking, commercial banking and fintech, 2020 is clearing that up. It’s one big sandbox.

Lending 158

Lending Fintech Analytics UX 158

PYMNTS

NOVEMBER 1, 2018

The ongoing struggle, supposedly existential in nature, that pits upstart, relatively young FinTech firms against arrogantly complacent banks for supremacy in this new and growing world of digital payments and commerce. It’s a bit more complicated than suggested by the CNBC article, to say the least.

Fintech 191

Fintech UX Mobile FDIC 191

PYMNTS

MARCH 21, 2018

Aside from Boston’s oddly Shakespearean sports history, in an example drawn from retail, there is the checkout page failure that leverages an alchemy of bad decision-making to take an attempted conversion and turn it into an abandoned cart. This is a checkout process that just desperately needs to go away,” Hashemi stated.

Google 152

Google Data Retail UX 152

Gonzobanker

JANUARY 25, 2019

This deal impacts not just the payments space but the whole financial services ecosystem, and the implications will take a while to unpack. Yet, this diversification gets Fiserv into more of the business/merchant side of payments. Beyond Payments into Digital. Maybe some of those First Data experiences will help.

Data 117

Data Fintech Community Bank UX 117

PYMNTS

FEBRUARY 2, 2018

Far more interesting will be the activities within the Possibilities Lounge, where the company and other partners will be showcasing the future of banking and payments in the days leading up to Game Day. The UX Experience. We are particularly excited about the U.S. Call it the “user experience experience.”.

Minneapolis 150

Minneapolis ATM User Experience Innovation 150

PYMNTS

NOVEMBER 18, 2016

According to Forbes , new ventures, like VoicePIN , which supports voice recognition-based ID verification software, are helping to transform the mobile retail and online banking offerings of Poland’s big banks. Payments take place in cryptocurrency, and all users within the P2P network are considered to be equally privileged.

UX 100

UX Google Innovation Meeting 100

Celent Banking

MAY 5, 2017

In late 2014, a systems upgrade lead to a number of glitches , including bill payment going down, online banking being inaccessible, and the safe-to-spend feature showing incorrect balances. It seems that for emerging providers, what’s made up for in flexibility is lost in stability. Some accounts were locked for more than 24 hours.

UX 125

UX Technology Groups US 125

PYMNTS

AUGUST 6, 2020

Consumers value seamless, personalized checkout experiences, which means retailers who wish to earn their business must accommodate their various preferred payment methods. Adding a payments orchestration layer can help, however. Some businesses face payment challenges that are beyond their control, however.

Report 159

Report UX Regional Retail 159

PYMNTS

JUNE 18, 2020

The challenge with shopping from merchants based in other countries, however, is that their sites are often in different languages, they may not accept preferred payment methods and it can be difficult to track items once they are shipped. About half of European eCommerce sites use IP recognition technology, for example.

UX 159

UX Data United States Study 159

Tomorrow's Transactions

AUGUST 24, 2016

Consumers wanted speed and, since they were given that by the no-signature online-authorised stripe transactions that they were familiar with, there was no traction for contactless (which delivers speed and convenience in an EMV environment and provides fertile ground for mobile payments). From The Great EMV Fake-Out: No Chip For You!

Cards 30

Cards US ATM UX 30

Celent Banking

JUNE 5, 2015

Initial experiences with the new credit card disclosures shows that borrowers are anchoring on the minimum payment figure, and on occasion paying less each month than they otherwise would. These “UX” nuances matter, and refining the details of the user experience will be hugely important. Information.

Conference 100

Conference Taxes User Experience Nebraska 100

BankNXT

JUNE 19, 2017

collectAI is part of Germany’s ecommerce retailer Otto Group. Phil Siarri talks to Mirko Krauel, CEO of collectAI, a Hamburg-based company that provides collection services to help clients manage receivables, balance between collection rates, costs and customer retention.

Groups 64

Groups Retail Management Company 64

PYMNTS

MAY 8, 2020

The Front-End Strategy: UX. While SMBs often do need unique products and services that wouldn’t be fit for a consumer, Brackpool noted that, just like retail customers, the user experience is a vital component to fully addressing SMBs’ banking needs.

User Experience 175

User Experience UX Fintech Tools 175

Bank Innovation

JULY 17, 2018

Banking consumers take a middling view of today’s mobile banking applications, according to a study by Bank Innovation. In the survey conducted this month by Bank Innovation, banking consumers gave mobile banking a net promoter score of 12, which is in the bottom 25% to 50% of all NPS scores. NPS scores range from -100 to […].

Innovation 210

Innovation Mobile Study Survey 210

Fintech Labs Insights

JULY 12, 2016

Financing solutions for retailers & manufacturers. Digital payments platform for financial institutions. Payment processing. Micro-payments for online content. Tags: Consumer, payments, remittancees, funds transfer, cryptocurrency. Vibes (owned by Syniverse). Mobile wallet analytics. HQ: Chicago, Illinois.

New York City 12

New York City Company Fintech San Francisco 12

PYMNTS

FEBRUARY 25, 2020

That’s almost two minutes of filling out information fields like names, payment information, shipping addresses, billing addresses and more. Yet these are only a few of the ways in which retailers’ site metrics — even seemingly unrelated ones — can have a major impact on the effectiveness of their buy buttons. This makes sense.

US 185

US Data Retail Examples 185

Gonzobanker

DECEMBER 20, 2019

So many miles to go, retail bankers! In a mature credit cycle with a tough yield cure, Chase is still growing retail revenue a 7+% and mobile banking users by 12+%. Even with worries around an allegedly discriminatory algorithm, Silicon Valley UX met big bank Wall Street money in slick onboarding that has our attention.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 19, 2022

Midsize bank stalwart Synovus went after the embedded finance market with the April acquisition of a 60% stake in payments processing firm Qualpay , launching Maast money-as-a-service. Lincoln and LSBX continue to find new ways to develop and grow banking and payments revenue streams with their partners. THE TECHNOLOGY AWARDS.

Community 216

Community Fintech Industry Innovation 216

PYMNTS

JANUARY 26, 2017

Catching the customer’s eye in the hopes of drawing them onto a retail site where they will hopefully be inspired to buy something (or at least look at an ad that will later impel them to buy something) has been a hallmark of digital marketing since the first moment there was a digital space in which to market.

User Experience 100

User Experience UX Data Marketing 100

PYMNTS

JUNE 4, 2020

It’s about digital payments really changing lives — and it’s across the board.”. VB added that there’s mounting competition from non-bank players to use payments as a leverage point to start offering financial services. Instead, they mostly provide a pre-paid card attached to a much slicker digital user experience (UX).

Mobile 141

Mobile UX Cards Payments 141

Fintech Labs Insights

AUGUST 26, 2016

Lately we’ve noticed more P2P payment app competitors trickle in. They have Braintree -owned Venmo’s ( FD2016 ; F2013 ) millennial-focused social components stamped all over them: Founded by former N26 employees, Cookies launched this week to offer Germany-based users a free P2P payment solution.

Trends 12

Trends Fintech ATM Google 12

CB Insights

OCTOBER 10, 2017

Daily bill payments from Check’s mobile app reached over $1M in daily volume in just one year. In each instance, we tore apart the UX and UI of each tool, looked at their growth and revenue numbers, pored through interviews with founders and early employees, researched their public reception, talked to employees, and did our own math.

Tools 78

Tools Millennials US Maine 78

Javelin Strategy & Research

SEPTEMBER 23, 2015

At this point, payment industry brain ousted weekend chore brain. Making a mental list of people to say goodbye to… I didn’t mean to break the US payment system…. Now, I’d not profess to be the smartest guy, but I do know a thing or two about the payments industry and for me, this was an awkward experience. Locate slot – check.

UX 40

UX Cards Apple US 40