PYMNTS

NOVEMBER 17, 2020

percent) who do not use mobile banking apps because they are dissatisfied with those apps’ user experience (UX). How can FIs improve their mobile banking apps’ UX shortcomings, and which features will go the farthest in encouraging more of their customers to download and use those apps for their everyday banking and payment needs?

UX 234

UX Mobile Data United States 234

PYMNTS

JANUARY 25, 2021

According to Ossama Soliman , chief product officer at open banking provider TrueLayer , the very fact that there are so many payment options pushes new entrants to differentiate themselves from the pack. “It But actually, it raises the bar for what it takes to add a new payment method into the checkout.”. 26) in the U.K.,

Online 300

Online Meeting Payments Cards 300

BankInovation

SEPTEMBER 8, 2022

We’ve all heard the term user experience (UX) a lot in recent years, but what does UX actually mean for financial institutions and their digital payments platforms? In this article, we’ll let you know why UX design should be a vital part of your digital strategy.

UX 52

UX User Experience Digital Strategies Payments 52

PYMNTS

JULY 31, 2019

This starts with payment technology, the essential infrastructure needed to support current and future digital payment developments, from contactless and push payments to transactions on real-time payment rails. Payment technology is in many ways the flagship among the fleet of innovations that banks are pursuing.

Innovation 151

Innovation Report UX User Experience 151

The Paypers

NOVEMBER 20, 2020

NMI , a payments enablement technology company, has announced the certification of the Verifone UX line of unattended card payment solutions with Chase Paymentech.

UX 31

UX Cards Payments Technology 31

PYMNTS

OCTOBER 24, 2016

Given the shift from traditional payment methods to alternative payments, such as digital wallets, not to mention the growing number of customers paying for goods and services using their mobile devices, there is clearly room for steadier, sizable growth in mobile wallet adoption. Importance of nailing UX.

UX 100

UX Mobile Apple Trends 100

PYMNTS

DECEMBER 8, 2017

Payment Rails is making its official step into the cross-border payments market through the launch of its application program interface (API) and payment platform, the company said Thursday (Dec. Payments Rails is rewiring how business payments are sent around the world,” said the company’s co-founder and CEO Tim Nixon.

Payments 195

Payments UX User Experience blockchain 195

PYMNTS

JANUARY 14, 2020

Payments and financial service providers are facing an even greater challenge in balancing these two capabilities in the age of open banking and cloud migrations, with more opportunities than ever before for sensitive company and customer data to be compromised. Greater Security Without Compromising UX.

User Experience 253

User Experience Security Payments Compliance 253

PYMNTS

OCTOBER 21, 2016

Some of the companies leading the omnicommerce charge recently concentrated their efforts on introducing innovative plans to expand both their consumer base and also bolster their payment offerings.

UX 100

UX Mobile Retail Online 100

PYMNTS

AUGUST 1, 2019

Payment technology is an area of interest that stands out for all FIs. More than half (57 percent) of banks will focus on innovating payment tech over the next three years, making it the single highest priority. Debit payments were a priority for nearly half (49.5 Debit payments were a priority for nearly half (49.5

Innovation 142

Innovation UX Analytics Study 142

PYMNTS

MARCH 24, 2020

This is true even for routine transactions, such as transferring money to friends and relatives or making retail payments. So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage?

UX 150

UX User Experience Survey Meeting 150

PYMNTS

NOVEMBER 18, 2020

When consumers are offered the option of receiving instant payment, they tend to accept it gladly. Although PYMNTS/Ingo data found that fewer than 10 percent of consumers would rather receive checks than instant payments, checks are often the only option for corporate payouts, insurance disbursements or payroll payouts.

Payments 218

Payments UX System Resources 218

PYMNTS

JUNE 18, 2020

The challenge with shopping from merchants based in other countries, however, is that their sites are often in different languages, they may not accept preferred payment methods and it can be difficult to track items once they are shipped. About half of European eCommerce sites use IP recognition technology, for example.

UX 159

UX Data United States Study 159

PYMNTS

NOVEMBER 20, 2020

FIs could vastly improve their customers’ likelihood of using mobile banking apps if they enhanced the apps’ UX for creating new accounts and adding people to their accounts, among other functions,” per the new Report. Many consumers would thus be more eager to use apps if the UX were better.”. There are 112.6 million U.S. million U.S.

Mobile 235

Mobile UX Report Innovation 235

PYMNTS

NOVEMBER 25, 2019

PYMNTS caught up with VB in the wake of big news from the Big Tech, payments and banking world: Google plans to launch consumer checking accounts next year in partnership with Citigroup and the Stanford Federal Credit Union. Google’s expertise is in UX design,” he noted. “By He offered a general illustration to make that point.

Google 272

Google Fintech Payments Apple 272

PYMNTS

OCTOBER 23, 2017

The more sophisticated and mature consumer is not buying into the efficiency market,” said Todd Linden, CEO of Paysafe Payment Processing, North America. Technology must evolve to keep pace with cybercrime , and so must the processes through which payments are facilitated. Millennials may be less concerned with risk.

UX 116

UX Security User Experience Millennials 116

The Paypers

SEPTEMBER 15, 2022

BNPL provider Uplift has announced a partnership with e-payments processor for the travel industry Amadeus to boost in-travel UX for US and Canadian customers.

UX 36

UX US Payments Industry 36

ForwardBanker

NOVEMBER 21, 2016

The post DX17 Offers Insight into Improving UX, Payments, and Future of Branches appeared first on Deluxe FI. Whether your focus is on the retail or commercial side of your financial institution, you’ll find the DX17 agenda packed with valuable sessions. Slated for Feb.

UX 28

UX Phoenix Arizona Payments 28

BankNXT

MARCH 22, 2016

Eric Horesnyi on fintech trends, UX and company culture on BankNXT. As part of a barter agreement with Jax London, BankNXT has agreed to share this interview with Eric Horesnyi from Streamdata.io about how banks can put fintech trends to good use.

UX 40

UX Trends Fintech Company 40

PYMNTS

MAY 8, 2020

Apple Introduces New eCommerce Portal With Upgraded UX. Global payments provider Fiserv has promoted Frank Bisignano to CEO to succeed Jeffery Yabuki, effective July 1. Samsung Pay has increasingly grown in popularity, processing more than one billion transactions, almost double compared to 2018.

Samsung 153

Samsung Apple Cards UX 153

Bank Innovation

SEPTEMBER 28, 2018

The report, released yesterday, took into account convenience, seamless digital offerings, UX, strong checking account […]. Power's annual National Banking Satisfaction Study, beating last year's winner PNC Bank by a few points, but the rest of the contenders stayed in the same place as last year.

UX 150

UX Report Study National 150

PYMNTS

SEPTEMBER 23, 2020

In the journey to improve the payments experience, sometimes the best user experience (UX) is an unnoticeable one. FinTechs have had to take on a leadership role to embracing an imbedded payments experience. That led one FinTech, Zoop , to step onto the market with a FinTech- and Payments-as-a-Service business model.

Fintech 315

Fintech UX Cards Payments 315

PYMNTS

DECEMBER 22, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Payments 2016: The Year Of The Gazelle. Some observers might remember 2016 as the year that new, faster payment technologies truly began to take hold.

eBook 100

eBook Payments UX Cards 100

PYMNTS

MARCH 24, 2020

In today’s top payments news, mortgage firms are bracing for a succession of missed payments, and London-based Revolut opened its digital-only banking app in the U.S. increased its contactless pay limit to encourage more people to make contactless payments. Business Models Drive Integrated Payments Innovation.

US 101

US Fintech Payments UX 101

Let's Talk Payments

MAY 2, 2017

Join us on May 9 at 1:30 PM ET for a free webinar, hosted by Mitek Systems, with leading industry practitioners to learn how leveraging technology can give you customers.

UX 108

UX Meeting Compliance Mobile 108

PYMNTS

NOVEMBER 25, 2019

In today’s top payments news, India’s mobile payments startup Paytm said on Monday (Nov. Paytm , India’s mobile payments startup, said on Monday (Nov. But some logistics firms are not prepared to make the switch to digital payments and AP processes. Does ‘Google Checking’ Foreshadow Big Tech, FinTech Payments Changes?

Security 130

Security Payments Google UX 130

Let's Talk Payments

APRIL 21, 2017

Meeting regulatory requirements while offering a seamless customer experience In today’s mobile-first world, enabling customers to seamlessly and securely transact is key for any organization looking to win and retain.

Meeting 110

Meeting UX Mobile Compliance 110

PYMNTS

JANUARY 22, 2020

For bitcoin to become a widely used global currency — one that can’t be stopped, tampered with, or rigged in anyone’s favor — improvements to bitcoin’s UX, security, privacy, and scaling are required,” the company said. “In In open-source development, developers usually choose their own projects.

Bitcoin 131

Bitcoin blockchain UX Leadership 131

PYMNTS

AUGUST 6, 2020

Consumers value seamless, personalized checkout experiences, which means retailers who wish to earn their business must accommodate their various preferred payment methods. Adding a payments orchestration layer can help, however. Some businesses face payment challenges that are beyond their control, however.

Report 159

Report UX Regional Retail 159

PYMNTS

SEPTEMBER 13, 2016

In the continuing dialogue between PYMNTS’ Karen Webster and Michael Ting, senior vice president at Hyperwallet , on just what makes a great on-demand marketplace, Ting explained that owning the experience goes far beyond the visual UX of a given technology. Talk about efficient, seamless and — hopefully — positive.

UX 100

UX Software Payments Examples 100

PYMNTS

JUNE 19, 2020

The world of payments and commerce continues to be a very busy place as the world reopens for business and consumers emerge with new preferences. Yann Ranchere , partner at Anthemis Venture Investing Group, joined Karen Webster for the latest episode of This Week In Payments to talk about all of the latest developments.

Digital Banking 142

Digital Banking Payments Tools Branding 142

PYMNTS

NOVEMBER 28, 2018

In a press release , the company said its Developer Hub is “the first bank-agnostic portal of its kind offering resources to software developers seeking to build new payment and financial service solutions, enhance existing products and accelerate their initiatives.”

User Experience 183

User Experience UX Resources System 183

PYMNTS

FEBRUARY 19, 2018

“Elegant” as a descriptor doesn’t make many appearances in the world of financial services or payments, which tend to favor other terms. It began with a simple text-based chatbot for use with Facebook’s Messenger service, the CEO said, with the goal of making payment interactions like bill pay simpler. Elegance Meets Security.

Payments 125

Payments User Experience Security Examples 125

PYMNTS

OCTOBER 30, 2018

A consumer’s sense of security and trust can be a funny, even unpredictable thing, especially when it comes to payments, banking and commerce. Maybe it’s the reputation of a brand that lowers the mental resistance to inputting payment and personal details on a mobile device to complete a transaction. Good UX vs. Security.

Mobile 184

Mobile UX Security Fintech 184

PYMNTS

JULY 23, 2020

Narayan said that partly means using some of the best user experience (UX) innovation that tech players have brought to the space. Good UX can make it possible for consumers to apply, get approved and have a digital card provisioned immediately to their digital wallet of choice.

UX 165

UX Cards Google User Experience 165

PYMNTS

JULY 10, 2019

De noted that Samsung plans to assist these startups with UX support, tech validation and go-to-market. Samsung Venture made headlines earlier this year when Montreal-based mobile payment platform Mobeewave announced that the venture capital firm had joined its investment ranks, bring their year-to-date investment total to nearly $20 million.

Samsung 109

Samsung UX Capital Mobile 109

Digital Growth Institute

JUNE 22, 2021

“It's really taken a catalyst like COVID for a lot of these institutions to take more of an introspective look at their technology.” - Michael Bank.

UX 15

UX Payments Technology 15