Perficient

FEBRUARY 27, 2024

This blog was co-authored by Perficient’s Insurance Principal and expert: Brian Bell As we step into 2024, the insurance industry faces significant transformations driven by technological advancements and evolving customer expectations. Leveraging cloud technology for streamlined operations and enhanced scalability.

Trends 221

Trends Industry Operations Customer Experience 221

Perficient

APRIL 14, 2022

The connection between technology and consumers in the insurance industry has never been more relevant. Although the insurance industry was already facing rising competition and customer expectations, the global pandemic forced our industry to take legacy processes and technologies, and transition to “digital” seemingly overnight. .

Strategy 332

Strategy Tools Industry Customer Experience 332

PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Shifting In-Branch Operations. Digital Technologies Under COVID-19. British FI Nationwide U.K. British FI Nationwide U.K.

Technology 248

Technology ATM Video Tools 248

PYMNTS

JANUARY 14, 2020

In financial services, demand for ease of use and security are sky-high, even for business customers. The cloud has emerged as an essential tool to enable financial service providers to digitize and remain agile enough to provide the kinds of convenient, responsive services and products their customers require.

User Experience 253

User Experience Security Payments Compliance 253

Cisco

OCTOBER 4, 2022

In June 2021, following large cyber attacks on the United States and the resulting Executive order on Cyber security, the FFIEC released the largest update in guidance in over a decade to help financial auditors assess financial institutions. Sweeping in scope, the AIO guide is very detailed on guidance for different technologies.

Operations 118

Operations Software Risk Management Management 118

Chris Skinner

MARCH 7, 2017

Their Committee on Payments and Market Infrastructures released Distributed ledger technology in payment, clearing and settlement: an analytical framework last week, and I just read it. DLT could reduce the traditional reliance on a central ledger managed by a trusted entity for holding and transferring funds and other financial assets.

Technology 323

Technology Payments Analytics blockchain 323

PYMNTS

JANUARY 14, 2021

Improve Operations: Pushing Out the Paper . Relying on AP automation tools could ultimately help SMBs build more resilient, efficient operations. Embracing Optimism With an Array of Digital Tools. According to Visa’s data, 82 percent embraced new forms of digital technology to meet their consumers’ emerging need sets.

Tools 180

Tools Operations Payments Meeting 180

PYMNTS

JANUARY 27, 2021

Some schemes that are impractical to wage in person are simpler to perpetrate online because of a decreased security presence, the anonymity of transactions and fraudsters’ abilities to stage hundreds of attacks simultaneously. Digital fraud’s scope is hard to overstate, yet banks are deploying emerging technologies to minimize its impact.

Security 213

Security Innovation Fraud Study 213

PYMNTS

SEPTEMBER 24, 2020

This month’s Deep Dive explores the challenges that remittance service providers face when seeking to stay compliant, the impact this has on the availability of cross-border money transfer services and regulatory technology strategies to help reduce this friction. . Correspondent Banking . The Cost of Compliance .

Compliance 223

Compliance Tools Fraud Regulation 223

PYMNTS

NOVEMBER 2, 2020

Today in B2B, trade finance technology provider Surecomp announces its newest marketplace partner, and Serko expands its expense management offering into North America. Plus, Suplari launches new corporate spend management solutions, and PROS expands its Adobe partnership to help B2B business customers launch eCommerce operations.

Tools 148

Tools Management America ATM 148

PYMNTS

NOVEMBER 1, 2018

Micro-merchants, such as grocers and “mom and pop” stores, operate largely in cash rather than through safe, secure and swift, digitally enabled transactions. And, without automated tools to accurately record business interactions, store owners struggle to build a credit history.

Technology 168

Technology Training Tools Security 168

Perficient

JANUARY 20, 2021

DevOps is a set of practices dedicated to building, delivering, and operating rapidly-evolving systems in close alignment with business objectives. To achieve this, you need to define a framework for your organization which are tools/technology agnostic and build governance around the framework . Code centralized and secure.

Software 309

Software Operations Tools System 309

PYMNTS

SEPTEMBER 15, 2016

Patent and Trademark Office for security risk detection technology. CyberArk said the technology has been implemented in the CyberArk Discovery and Audit (DNA) tool, which enables security professionals to quantify privileged account security-related risks and gain visibility into the attack surface that exists within enterprises.

Security 100

Security Technology Innovation System 100

PYMNTS

APRIL 16, 2020

Businesses are doing their part by having employees work from home, but some companies are struggling to keep operations secure as opportunistic fraudsters aim to take advantage of the pandemic’s disruption. Bad actors are increasingly trying to exploit confusions as companies transition to remote operations.

Security 130

Security Fraud Tools Survey 130

PYMNTS

JANUARY 19, 2021

A new year has begun, but the pandemic continues to throw financial and operational curveballs at banks, businesses and their consumers regarding how they conduct daily tasks or routine payments. This includes shifts in which consumers are shopping and paying, and in the payment tools or methods they are using to finalize their transactions.

Fraud 155

Fraud Tools Mobile North Carolina 155

PYMNTS

DECEMBER 16, 2020

B2B transactions are increasingly shaking free of paper-based methods as companies have moved operations online this year. Tools like virtual cards are now drawing interest as businesses look for transaction methods that can deliver more speed, cost savings and transparency. Around The B2B Payments World. Read more in the Report.

Cards 161

Cards Security Tools Payments 161

Perficient

FEBRUARY 29, 2024

Driven by technological advancements, regulatory changes, and shifting consumer preferences, the banking industry must evolve and respond accordingly. Leverage data analytics tools to optimize portfolio performance by identifying trends, patterns, and potential risks, enabling banks to make proactive adjustments and maximize returns.

Trends 221

Trends Industry Analytics Compliance 221

PYMNTS

NOVEMBER 23, 2020

Orange and AWS will work collaboratively to provide new offerings in the spaces of "modernization and migration, data analytics, innovation and security," according to the announcement. Orange Business Services brings a unique set of capabilities across connectivity, design, migration, security and local delivery.

Technology 142

Technology Security Analytics Tools 142

PYMNTS

JANUARY 26, 2021

Looking ahead at 2021, positive signs are on the horizon for the industry despite strains on CU operations due to the pandemic. Los Angeles-based immigrant-focused technology solution provider Welcome Technologies has announced that it has selected PSCU to provide processing and support services for its first credit card offering.

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

DECEMBER 17, 2019

FIs must thus find ways to shore up such weak points if they wish to keep their customers loyal and secure. The Technology Gap That Fosters Fraudsters. FinTechs often market themselves as technologically savvy, claiming they have created innovative digital tools that improve upon established banks’ offerings.

Technology 142

Technology Fraud Data Security 142

PYMNTS

SEPTEMBER 10, 2019

Companies therefore must either invest in teams of AML specialists or in fraud-fighting technologies. . The September AML/KYC Tracker examines the latest fraud challenges and efforts to ensure tight security and compliance. . Cannabis delivery platform Eaze Technologies was recently targeted by misconduct allegations as well.

Security 185

Security Fintech Fraud Compliance 185

PYMNTS

AUGUST 26, 2019

The frequency of state-sponsored attacks has intensified in recent years — with a level of sophistication and technical and financial backing to their operations that has never before been seen. End-to-end, an operation that could take weeks or even months to plan can be carried out in minutes.

Tools 207

Tools Fraud ATM Cards 207

PYMNTS

JANUARY 13, 2021

The good thing is, despite all of those negatively impacted to the point of failure, the businesses that have embraced digitization and new technology are actually more optimistic because they believe their client base has expanded. and around the world. It’s here to stay and is in some sense just getting started. The Road Ahead .

Tools 215

Tools Data Meeting Maine 215

PYMNTS

OCTOBER 23, 2020

Only 49 percent believe such apps keep their information very secure, for example, while just 24 percent said these solutions provided the guidance they were seeking. Despite these hurdles, members’ adoption of mobile apps and other digital tools shows no signs of slowing. Credit unions across the U.S.

Tools 151

Tools Mobile Report Oregon 151

Perficient

NOVEMBER 11, 2020

Here are 8 trends we’re currently tracking into 2021: TREND 1: The evolution of healthcare will be characterized by a reengineering of clinical care and operations around digital health and pervasive real-time use of data and advanced analytics.? Expect expansions of asynchronous virtual care leveraging integrated wearable technologies.

Trends 618

Trends Strategy Digital Strategies Leadership 618

Gonzobanker

MARCH 6, 2020

Addressing common loan and deposit operations process inefficiencies can help financial institutions deliver optimized value to customers and stockholders. In recent years, many financial institutions have been focused on improving their digital delivery capabilities, often at the expense of their operational groups.

Operations 93

Operations System Groups Technology 93

Perficient

JANUARY 31, 2022

Firms that implement security solutions that customers understand and appreciate will improve the overall customer experience as well as reduce operational risk. Information security is complex, never ending, and daunting. The Crypto.com hack exposes shortcomings of multi-factor authentication.

Security 294

Security Risk Management Knowledge Base Customer Experience 294

Perficient

SEPTEMBER 22, 2020

Azure Mixed Reality services includes object anchors, new Azure Kinect SDK for partners including Time of Flight depth technology. New D365 Supply chain management tool with real-time inventory, voice channel and project operations. Power Platform low code and professional developer integration with Github and Azure.

Analytics 593

Analytics Meeting Video Data 593

PYMNTS

AUGUST 23, 2019

Security and compliance are also vital components in ensuring that payments are delivered safely and without delay. And to that end, we’ve seen growing engagement and co-operation across the industry.”. This has meant rethinking compliance processes and reassessing the way compliance tools are deployed. “In Rapid Growth.

Compliance 192

Compliance Security Payments Community 192

PYMNTS

OCTOBER 16, 2020

Harnessing consumers’ digital information is critical to the success of any business, and data analytics and artificial intelligence (AI) can be especially powerful tools. Fast-food giant McDonald’s was not interested in using AI or data analytics until it noticed that many of its competitors were benefiting from the technologies.

Analytics 273

Analytics Data Fraud Tools 273

PYMNTS

JANUARY 30, 2018

No one truly knows exactly where and how blockchain technology will make the greatest impact. In corporate finance, the tool could upend the status quo of supply chain management, cross-border payments, invoicing and document sharing and more.

blockchain 144

blockchain Security Software Tools 144

PYMNTS

FEBRUARY 17, 2017

In a press release , Verizon said Skyward, which is based in Portland, adds drone management to the Verizon IoT portfolio, making drone operations easier to manage for any size company. companies rely on Skyward to manage drone operations, improve safety and lower operating costs. According to Verizon, outside of the U.S.,

Operations 100

Operations Portland Management Analytics 100

PYMNTS

JUNE 22, 2020

How Customer Reviews Provide Lifeblood To Restaurant Operations. Customers can find out where their peers are happily returning after good experiences, for example, while eateries can invest time in digital platforms that provide prospective diners with information to secure their patronage. The Value In Quick Responses .

Operations 156

Operations social media Online Survey 156

PYMNTS

MARCH 11, 2019

But interest in this technology is not limited to the food and beverage space, and is gaining traction in many different verticals. At the same time, new technologies are coming on the market to serve these merchants. And technology and payments firms are collaborating to bring offerings to market.

Retail 213

Retail Technology Atlanta San Francisco 213

PYMNTS

SEPTEMBER 19, 2019

Supply chain management has morphed into a strategic business initiative combining technological adoption, event forecasting and even politics: awareness of its complexities has never been higher thanks to threats of a trade war between the U.S. Technology to the Rescue — Maybe. Inaccuracy of [a] forecast is unpardonable.”.

Technology 117

Technology Strategy Management Industry 117

PYMNTS

JANUARY 22, 2021

Westlake has already sent several million dollars over the RTP network during the pandemic, according to Westlake’s Director of Accounting Operations Raul Alvarez. As with any payment method, fraud attacks and human errors can upend customer experiences unless companies have strong security strategies in place. Contingency Planning.

Security 141

Security Fraud Tools Customer Experience 141

PYMNTS

JANUARY 19, 2021

National Australia Bank (NAB) has chosen Eedenbull to integrate its payment and spend management technology for SMB customers. The collaboration is part of Eedenbull’s efforts to expand globally after having secured 65 banking partnerships across Europe, according to a report. ICICI Adds AlignBooks Technology.

Fintech 341

Fintech National Groups Tools 341