PYMNTS

JULY 17, 2019

The deadline is looming for merchants and payments providers to comply with new requirements for authenticating online payments in Europe. Firms must soon put more stringent fraud decisioning processes in place, and strong customer authentication (SCA) protocols must be built into checkout flows for online transactions that begin in Europe.

Retail 162

Retail User Experience Compliance Regulation 162

PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. But a new survey shows a new urgency. The customer experience online has dozens of critical elements.

Retail 144

Retail Customer Experience social media User Experience 144

PYMNTS

JULY 3, 2020

The mantra ‘easy is the new loyalty’ defines what members want from their credit unions right now: user-friendly, convenient tools that are safe and secure,” Scott Young , head of innovation at PSCU, told PYMNTS. Thirty percent said their CUs released user experience innovations during this timeframe as well, up from 20.8

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

JULY 13, 2018

Location has always mattered in business, but the concept is taking on new meaning in online retail. The talk centered around the PYMNTS and Braintree Contextual Commerce Report , which used survey findings from 2,000 U.S. Security of transactions, after all, stands as one of the top priorities of online shoppers.

User Experience 100

User Experience UX social media Retail 100

Celent Banking

JANUARY 20, 2017

According to the GTNews 2016 Transaction Banking Survey Report, 91% of North American corporates are evaluating their cash management partners. Clearly, these responses are evidence that large numbers of corporate clients are less than satisfied with the channel tools and the overall digital client experience being offered.

Strategy 100

Strategy User Experience Digital Strategies Tools 100

PYMNTS

JANUARY 2, 2020

Trust in B2B eCommerce is critical for both buyer and suppliers, and as more businesses demand to conduct trade online, B2B eCommerce platforms like Alibaba are positioning themselves as facilitators of this buyer-supplier trust. Supplier Payment Security. In a recent survey of 1,000 small businesses in the U.S.,

US 120

US America User Experience Strategy 120

PYMNTS

OCTOBER 2, 2018

What would one say about a computer geek who said he could protect their online identity , and while doing do would make a bold move against the likes of Facebook and Google ? Technology that enables consumers to control their data as they shop, pay and perform other tasks online. As consumers become more cautious — cynical?

Data 189

Data Online Google social media 189

PYMNTS

DECEMBER 14, 2016

And the digital shoppers are winding down the last few days of online shopping before the window slams shut on the possibility of a Christmas Eve delivery. According to VisaNet data, we expect to see an 18 percent growth in online spending this holiday season, up from 16 percent last year,” Visa noted.

Online 100

Online Retail User Experience Data 100

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 72

Customer Experience Retail San Diego Study 72

ZootBlog

MAY 6, 2016

Biometrics technology creates a better user experience because authentication is faster and easier than remembering countless user names and passwords or going through the motions of answering KBA questions. Biometrics is quickly becoming another layer of defense to keep our transactions secure.

Security 60

Security User Experience Millennials Maine 60

PYMNTS

OCTOBER 24, 2016

With nearly one in four consumers trying Apple Pay this year, according to the PYMNTS Apple Pay Adoption Tracker , there’s been a steady increase in use of and interest in the mobile wallet since late 2014, when only 9 percent of those surveyed used it to make a purchase.

UX 100

UX Mobile Apple Trends 100

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 48

Customer Experience Retail San Diego Study 48

ZootBlog

MARCH 29, 2016

It is well known that silos have long prevented banks from achieving the ideal customer experience, because they create a fragmented user experience. Feedback loops from customers are necessary to ensure mobile banking apps are intuitive and user friendly. Security is priority number one.

Fintech 60

Fintech Customer Experience Mobile Security 60

PYMNTS

NOVEMBER 24, 2020

A Kaspersky survey indicated that 47% of banking customers in the META region (Middle East, Turkey and Africa) were victims of some type of bank fraud in the first six months of this year. Banking app security was especially problematic, according to the statement. The pandemic has accelerated the shift to online banking.

Digital Banking 145

Digital Banking Security User Experience Fraud 145

NCR

JUNE 29, 2016

Transactions that in the past involved human interaction have moved online completely. Millennials’ heavy dependence on their mobile devices is matched by their high expectations for user experience. For Millennials, user experience is key to earning their long term business. Technology, with an emphasis on Mobile.

Millennials 45

Millennials social media User Experience Branding 45

NCR

DECEMBER 5, 2017

Nick Telford-Reed, director of technology innovation at the company, stressed the importance of payment firms looking ahead to where “the next generation of payments will take place” “We have built this prototype to provide a seamless, secure payment option for consumers in a virtual world.

Innovation 58

Innovation Technology Cleveland Security 58

PYMNTS

JUNE 27, 2016

Each survey covers more than 4k consumers for that quarter. The consumers we survey have the right iPhones and are shopping at merchants that have NFC terminals and accept Apple Pay. The card provisioning is elegant, the user experience secure, the tap-and-go a magical experience. PLEASE GIVE ME A TRY!

Apple 165

Apple Mobile Cards Payments 165

Tomorrow's Transactions

AUGUST 24, 2016

Consumers wanted speed and, since they were given that by the no-signature online-authorised stripe transactions that they were familiar with, there was no traction for contactless (which delivers speed and convenience in an EMV environment and provides fertile ground for mobile payments). Krebs on Security.

Cards 30

Cards US ATM UX 30

PYMNTS

JUNE 15, 2018

Corporate buyers want to make purchases online and pay for goods in ways similar to those used in their personal lives. But the reconciliation, security, payment terms and buyer-supplier relationship do not mean one size fits all for B2B transactions initiated on an eCommerce platform. “But these are complex to reconcile.

Payments 101

Payments User Experience Online Marketing 101

FICO

JANUARY 7, 2021

Break down silos of information: Though 94% of companies report using cloud – citing lower TCO, enhanced security, scalability, and other factors – very few of them have configured their software applications to support advanced operations like digital decisioning, which pull data from a wide range of real-time sources.

Management 52

Management Analytics Strategy Data 52

PYMNTS

JUNE 27, 2019

The goal is to create a consistent and ubiquitous user experience across the channels they shop by leveraging the credit and debit relationships already in place with their banks. In Canada, 41 percent of cardholders surveyed said they would consider using installment payments on purchases of $500 or more. However, in the U.S.,

Lending 188

Lending User Experience Cards Fintech 188

PYMNTS

NOVEMBER 25, 2019

While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance. Survey , a PYMNTS and Green Dot collaboration, found that 57.5 Google’s expertise is in UX design,” he noted. “By Race to the Top.

Google 272

Google Fintech Payments Apple 272

PYMNTS

AUGUST 9, 2019

In June 2019, PYMNTS surveyed 1,037 American consumers to learn about how they used their mobile apps, as well as their interest in using specialized “super apps” designed to help them move seamlessly from one app to the next. Among surveyed consumers, 10.9 percent said it was because of concerns over their data security, and 43.1

Data 155

Data Millennials Google Apple 155

PYMNTS

JANUARY 2, 2017

The spring brought coverage of mobile advertising and payments on the go at food trucks as small, smart device-powered businesses, and in the fall, we looked at the biggest trends in digital security at the annual Money20/20 Conference in Las Vegas. He also said that he sees applications for VR in industries other than retail.

Retail 123

Retail Millennials blockchain Mobile 123

FICO

MARCH 6, 2020

In a recent survey of 100 banks across 10 countries conducted by Ovum, the majority of banks across all regions surveyed said they plan to converge their fraud and financial crime operations. They can focus on their core business again and rest assured to live in peace with the auditor and be secure from reputational risks and fines.

Compliance 81

Compliance Technology Fraud Analytics 81

Fintech Labs Insights

JULY 22, 2015

Apex Clearing will explain its cutting-edge financial services platform and how online brokerage firms and FinTech groups can grow their businesses by leveraging our technology. Japanese banks and corporations have shown interest in adopting this technology to either replace or complement their current security solutions.

San Francisco 12

San Francisco Video Fintech Data 12