Bank Innovation

JUNE 20, 2019

Citizens Bank is generating one-third of its mortgage applications online, thanks to a suite of tools the company rolled early this year and a partnership with San Francisco-based fintech firm Blend.

San Francisco 199

San Francisco Tools User Experience Fintech 199

Perficient

JUNE 24, 2023

Please get in touch with us if you have questions or want to learn more about how we can help you build a world-class strategy to keep your platforms up-to-date and grow the results of your current platforms.

Tools 251

Tools Digital Strategies Analytics System 251

PYMNTS

FEBRUARY 20, 2020

Lucaciu is the chief technology officer of Adore Me , an eCommerce and brick-and-mortar retailer that has adjusted to disruptive changes in its market, including the bankruptcy of the parent company of Victoria’s Secret. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success.

UX 210

UX Retail Technology Mobile 210

Perficient

NOVEMBER 3, 2020

40% of people say they have purchased a product online after seeing it used by an Influencer. Ecommerce has always been about delivering the desired user experience and tailoring site features and workflows to the exact needs of the customer, and more specifically, in a place that they already are: the internet.

social media 332

social media Google Branding Training 332

PYMNTS

OCTOBER 20, 2017

Customers can easily lock their debit cards online or via Citibank’s mobile app if a card is misplaced. Since our customers are increasingly active on mobile or online, we’re giving them another tool to directly control their account activity across the bank.”.

Cards 108

Cards User Experience Mobile ATM 108

PYMNTS

MAY 16, 2018

These positive factors give us confidence to raise both our sales and earnings guidance for the fiscal year.”. The gains come after a few rough years and a struggle to reinvent the brand, particularly in a digitized era that sees consumers shopping online instead of venturing to malls. in a statement. and 1 percent.

Branding 100

Branding Retail User Experience Online 100

PYMNTS

JUNE 8, 2016

The online marketplace has been testing and optimizing its service through UserTesting, a user experience research platform, to get deeper insights into the shopping pattern of its buyers. Jet uses the UserTesting platform to get on-spot feedback as consumers shop on its website.

User Experience 100

User Experience Retail Study Policies 100

PYMNTS

DECEMBER 14, 2016

As the band Europe famously sang — we have reached the final countdown when it comes to the holiday retail season. And the digital shoppers are winding down the last few days of online shopping before the window slams shut on the possibility of a Christmas Eve delivery. If anything, they are just hitting their stride now.

Online 100

Online Retail User Experience Data 100

PYMNTS

JANUARY 26, 2018

While most players in the world of digital retail have felt the sting of the “Amazon Effect,” extreme discount retailers, or “dollar stores,” have remained mostly immune to the onslaught thus far. Retail experts — who, like Silicon Valley, have long ignored the extreme discount shoppers — are starting to reconsider.

Los Angeles 122

Los Angeles Retail User Experience New York 122

PYMNTS

DECEMBER 14, 2017

In fact, eBay is one of the web’s largest online marketplaces — with an estimated 168 million buyers in total — Customers eBay has spent much of 2017 trying to convince not to “shop like everyone else.”. According to Shellhammer, eBay isn’t home to a select type of product or seller — the way many other online marketplaces are.

Data 146

Data UX Online User Experience 146

PYMNTS

DECEMBER 23, 2016

Unbxd uses advanced artificial intelligence, Big Data and predictive analytics to help eCommerce companies improve their site search.”. This allows us to go live within four weeks, compared to six to eight months for most players in the space.”. This can especially be the case in eCommerce.

Data 100

Data User Experience Retail Trends 100

PYMNTS

DECEMBER 30, 2016

Every year, the holiday season brings a flurry of consumers into retail locations to find that perfect gift for friends and family. But with a weak opening to the holiday shopping season reported, some retailers are looking for innovative ways to keep their customers happy and loyal to their stores.

Tools 122

Tools Retail Payments US 122

PYMNTS

AUGUST 14, 2018

Amazon and its ever-expanding marketplace of goods presents a problem that looms large in retail: try to beat ’em or try to join them. For some retailers and brands, the risks outweigh the rewards: Sears, Best Buy, Nike and Chico’s are all big names that have added their shops to the Amazon digital marketplace.

Retail 100

Retail Branding Course US 100

PYMNTS

JUNE 4, 2019

“Today, one in five payments is a cross-border transaction, whether that’s from a consumer traveling internationally or buying from an international seller online,” Charlotte Hogg, CEO, Europe, Visa. It will also offer customers the ability to better manage travel abroad via improved visibility and control of money.

Payments 139

Payments Charlotte User Experience Innovation 139

PYMNTS

FEBRUARY 2, 2021

And even before the coronavirus sent us all indoors and online, the advent of mobile handsets — ever cheaper and more affordable for large swaths of the population — and mobile networks becoming widely available in emerging markets represented such an event. The traditional bank model is appealing to the higher economic strata.

Mobile 235

Mobile Payments System User Experience 235

PYMNTS

DECEMBER 4, 2018

This all should serve as food for thought as the holidays are upon us. When it comes to a loyalty program, it’s all about a good user experience. Bridge millennials are more apt to use debit than credit or PayPal – and all three methods are used more often than retail cards, according to the data.

Payments 191

Payments Millennials Cards Course 191

PYMNTS

MARCH 1, 2017

Looking at the geographic concentration of activity, the US was the most active region, with 47 percent of activity, followed by China at 41 percent. The retail landscape is changing fast in the face of new technologies and shifts in buyer behavior and consumer demand. OrderGroove Funds Frictionless Commerce With $20M Series C.

Branding 100

Branding Retail Software User Experience 100

PYMNTS

MARCH 26, 2018

The acquisition is a sign that others are seeing the rising trend in consumer demand for healthy products, which validates our brand position and gives us confidence for continued growth in our sector.”. Grocery is still around 97 percent retail, with only 3 percent migrating to digital platforms. McDevitt shared his insights.

Branding 121

Branding User Experience Trends National 121

PYMNTS

DECEMBER 11, 2017

“We have enough capital to take us to profitability.”. In 2017, the retailer will do $165 million in revenues, up from $68 million in 2015. In 2017, the retailer will do $165 million in revenues, up from $68 million in 2015.

Branding 100

Branding Capital Retail User Experience 100

PYMNTS

MARCH 20, 2017

What we learned was that scaling with a model built on selling local experiences was extremely difficult, and so we decided to pivot to a model based on sourcing and selling new to market — unique and well-designed products we’d love to buy ourselves. PYMNTS: How does Touch of Modern work from a member’s perspective?

Mobile 101

Mobile Resources Retail US 101

PYMNTS

SEPTEMBER 22, 2017

The Equifax breach lingers like the remnants of a bad lunch, making us all feel queasy about which data has been compromised and who just might be developing new ways to trick us out of money or privacy — now and in the future. The second and overlooked area of innovation is in the area of user experience.

Innovation 140

Innovation Knowledge Base Online Mobile 140

PYMNTS

JULY 25, 2018

According to reports, the eTailer has launched six in-app user experiences designed to make category-based shopping easier. The experiences, called “Posh Markets,” allow Poshmark enthusiasts to zero in on their specific shopping interests.

User Experience 100

User Experience Marketing Community US 100

Celent Banking

SEPTEMBER 10, 2014

We thought that Apple would start with payments facilitation online before entering physical stores. Which brings us to a number of questions: How easy will it be for Apple Pay to scale? US merchants have been enjoying reduced debit interchange rates and ability to decide how to route the transactions.

Apple 180

Apple Payments Mobile Cards 180

PYMNTS

JANUARY 12, 2017

PYMNTS: Please provide us with a high-level overview of your business and the customers you serve. We primarily sell products through our Mi.com online platform but also through partner sites, such as Amazon, Flipkart and Snapdeal. A lot of optimizations have been made around the product sites to improve the user experience.

Payments 100

Payments Mobile US Cards 100

PYMNTS

JANUARY 28, 2019

Once the account fills up with V-bucks, it is then sold through a legitimate vendor like eBay, or on the dark web, for lower rates than the $10 for 1,000 gamers will get in the game or through an authorized online store. That, in turn, has led to increased prices levied on retailers and consumers. credit card companies charge.

Video 128

Video Data Google Cards 128

PYMNTS

AUGUST 17, 2018

Funding of $500 million is affirmation, it seems, of a marketplace that underpins the buying and selling of used goods. Online firm letgo , which brings sellers who want to unload secondhand items to interested buyers, said this month that it closed a $500 million funding round from Naspers , a South Africa-based internet and media firm.

Video 105

Video United States Technology User Experience 105

PYMNTS

MARCH 14, 2017

Not only can verification questions be challenging for a real person to answer, they are unfortunately very easy for fraudsters — who can simply purchase or just research this type of personally identifiable information (PII) data online — to get the answer right. Which is why, Clark said, it’s time for a change. Getting Implementation Right.

Meeting 111

Meeting Fraud Knowledge Base User Experience 111

PYMNTS

DECEMBER 12, 2016

The holiday shopping season is well upon us, and the eternal question remains: How does a gift giver make sure that the gift receiver feels as though they have received the perfect gift? They can be picked up in a hurry and can be used at the recipient’s choosing in terms of time and place. Gift cards may seem a logical answer.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

JULY 5, 2017

We work with some of the most innovative companies in the world around payments and other technologies, enabling us to become the spear of innovation for enterprises. We also work with many emerging growth startups and SMBs, which forces us to be agile, fast and responsive, while providing continuous momentum to the market and to customers.

Innovation 121

Innovation Customer Experience Mobile Security 121

Celent Banking

JUNE 17, 2015

Some institutions like Garanti Bank in Turkey, ICICI in India, and Umpqua Bank in the US are already starting to think in terms of remote delivery. video advisory through tablets), user experiences across devices will begin to blur, and the branch of the future will look even more like a digital experience.

Video 100

Video Customer Experience User Experience Training 100

NCR

SEPTEMBER 5, 2017

Nearly half (43 percent) of American consumers told us that they wanted financial service companies to improve loyalty programs by offering a larger selection of rewards. Use offline options to drive further engagement. Providing a frictionless redemption experience should also be a top priority for loyalty program operators.

How To 45

How To User Experience Analysis US 45

PYMNTS

DECEMBER 30, 2016

Dan Burkhart: It was exciting for us to watch. Karen Webster: When you talk about top-performing subscription businesses, help us paint a picture of what the top performers look like. Dan Burkhart: I think we are seeing some phenomenal advancements in user experience. That dimension of competition is fantastic.

Community 129

Community User Experience US Company 129

PYMNTS

DECEMBER 18, 2018

It’s easy to get swept up in the retail apocalypse narrative. With historic retailers like Toys R Us and Sears shutting their doors after more than 100 years in business, and reports of “sad Santas” in empty malls, it’s hard to not take a rather dim view of physical retail’s prospects at present.

Retail 140

Retail Millennials Online User Experience 140

PYMNTS

AUGUST 15, 2019

And insofar as they shopped online, cards (credit and debit) were preferred by nearly three-quarters of respondents. Mobile wallets register — with a little over 3 percent of consumers reporting use, decisively beaten out by cash-on-delivery ordering (12.5 percent) and paying for orders with cash in convenience stores (17.5

Mobile 154

Mobile Payments National Marketing 154

NCR

DECEMBER 5, 2017

There’s no doubt it’s a growing sector, with figures compiled by Statista suggesting that the value of the global VR and AR market will reach US$13.9 billion in 2017, before soaring to US$143.3 It has come up with a prototype payment process that uses the EMV standard and host card emulation to virtualize purchases.

Innovation 58

Innovation Technology Cleveland Security 58

Celent Banking

MAY 19, 2016

In the last month I had a couple of trips to the US – to New York and to New Orleans – and they just reminded me how diverse the US payments environment is. And I am only talking about the physical POS; I haven't really ordered anything online or in-app while I was there. First, a few observations around EMV.

US 124

US Payments Apple Cards 124

Tomorrow's Transactions

AUGUST 24, 2016

I’ve been reading a lot of comment about the US EMV migration recently and there seems to be pretty universal condemnation of the process (some of it from me). But in the US, the migration has been piecemeal, confusing and fraught with problems. From The EMV chip credit card transition in the US has been a disaster — Quartz.

Cards 30

Cards US ATM UX 30