PYMNTS

OCTOBER 9, 2019

Social media is taking a lot of fire these days, whether the issue is “fake news” or data privacy or just the time-wasting tendencies of many users. But social media is also driving retail innovation, and those trends are going to help shape commerce in the all-important fourth quarter and beyond into the 2020s.

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social media Retail Tools Examples 118

PYMNTS

SEPTEMBER 28, 2020

Saudi Arabia and the United Arab Emirates are attempting to square away increasing consumer use of online channels with their privacy and banking standards. Why Pandemic-Driven Online Payment Spikes Are Pushing Middle Eastern Regulators To Confront Privacy Questions.

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Online Report Payments Regulation 151

PYMNTS

APRIL 7, 2017

This week, the two countries were the only markets that landed on the B2B venture capital board, with funding landing at SaaS, Big Data and procurement startups across a range of industries, from corporate social media management to marijuana procurement. PYMNTS breaks down the $24 million in venture capital raised. Back in the U.S.,

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social media Big Data Capital Data 109

PYMNTS

MAY 16, 2018

Perusing through social media platforms like Instagram, Jessie Zeng came to a realization: Followers wanted to know where they could buy the clothing worn by their favorite celebrities or influencers, but their requests often went unanswered. Instagram Drives Fashion Purchases.

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social media Trends Customer Experience Study 101

PYMNTS

NOVEMBER 14, 2019

Luxury brand Burberry has teamed up with Tencent in China to offer a “social retail” store to take advantage of China’s online shopping trend and capture more of the luxury market in the country, according to a report by Reuters. . The company’s collections by Riccardo Tisci, however, have boosted sales.

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social media Retail Branding Trends 110

PYMNTS

MARCH 27, 2020

As government measures to decelerate the spread of the coronavirus have come into place, many upscale retailers in New York such as Chanel, Celine and Fendi have blocked access to their shops with plywood. Retail shops in storied retail locations have shut their doors. In other retail news, department stores in the U.S.

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PYMNTS

DECEMBER 23, 2019

Online shopping has fundamentally changed the rules of how to gauge a company’s performance around the holidays. Analysts say they are now employing methods, such as subscribing to retailers’ emails, so they can monitor sales, doorbuster deals and promotions. By using cameras, retailers can track who’s buying what.

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Retail social media Millennials Analytics 131

PYMNTS

MARCH 18, 2020

In normal times consumers look for three things from a retailer: price, product and location. In fact, a pre-crisis PwC report showed that 14 percent of respondents said trust in a brand is the number one reason (other than price) why they shop at a retailer. What do consumers want from retailers now?

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PYMNTS

MAY 19, 2020

To enable businesses to more easily list their merchandise on its social media platforms, Facebook has unveiled Facebook Shops. The free feature will allow companies to place product listings on their Facebook Page, Instagram profiles and stories, or in ads, CNBC reported.

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social media Training Course Online 243

PYMNTS

JANUARY 19, 2021

Additionally, a little over a third (37 percent) of Venmo users report having a child or teenager in their household. Sixty-five percent of Venmo customers claimed to have increased their online purchasing behavior during the pandemic period, at the same time they have reduced their in-store shopping habits.

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Retail social media Study Branding 198

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

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Retail social media Online Mobile 127

PYMNTS

MAY 8, 2020

The first quarter of 2020 should have been business as usual — especially for the payments processors and financial services technology companies — the firms that keep commerce humming across offline and online channels. Earnings reports from those companies show just how abruptly things have shifted. Setting The Stage.

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PYMNTS

NOVEMBER 19, 2020

“If history is any guide, a co-evolutionary path is likely, with an eco-system of diverse and competing payments media and systems emerging, some wholesale, others retail, some private, others public,” he said. Freeman allegedly worked with five co-conspirators.

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Bitcoin cryptocurrency Online social media 222

PYMNTS

MARCH 31, 2020

As bookstores remain shuttered nationwide, a 3-month-old online seller is stepping up. The Associated Press reported Andy Hunter, who recently launched Bookshop.org , saw the bookseller’s crisis long before the coronavirus pandemic closed many of the country’s stores. Here’s how Bookshop.org helps indie book retailers.

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Online social media Retail Groups 141

PYMNTS

FEBRUARY 3, 2020

percent of online sales came from social channels. However, 8 percent of Cyber Monday visits did originate from social media, an increase of 17.5 It comes from WBR Insights , which credits customer engagement via social media. Brand advertisers, it says, need to justify social media ROI.

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social media Branding Survey Strategy 144

PYMNTS

APRIL 9, 2020

Clienteling — the practice of assigning retail sales associates to high value customers — is having a moment. According to Boston Retail Partners , 63 percent of retail personnel can’t identify customers prior to checkout. For retailers, LiveConnect delivers an effective and meaningful way to engage with their customers.

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Retail Video social media Boston 130

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 114

Retail social media Online Mobile 114

PYMNTS

MARCH 17, 2020

Shopping has always been highly visual , and online shopping is no different. eCommerce’s rise has only made designing retail showrooms more complex, however. Merchants need to bridge this gap as digital connectivity pushes the retail world’s boundaries. The Rise of Visual Search.

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Retail Tools Millennials social media 143

PYMNTS

JUNE 8, 2020

With a need for social distancing in the coronavirus era, businesses are seeking ways to restrict traffic through appointment-based systems for physical retail. GlobalData Managing Director and Retail Analyst Neil Saunders said in an NRF blog post that the situation provides an opportunity to experiment with new ways of selling.

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social media Retail Examples System 141

PYMNTS

DECEMBER 15, 2020

Keeping consumers invested and engaged is an eternal challenge for retailers. Merchants must constantly reevaluate their customer-targeting efforts to suit the latest commerce developments, and many are pivoting from brick-and-mortar advertising to focus their outreach online or via social media channels.

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Payments social media Branding Study 236

PYMNTS

JUNE 18, 2018

One of the most recent experiments for direct-to-consumer eCommerce is taking place on Instagram , and, if successful, could forge a path for brands that want to sell directly to online consumers. This format created urgency and exclusivity for would-be shoppers — a key tactic for brands and retailers alike to increase conversion.”.

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Branding Online social media Retail 108

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. About the same share — or 60.9

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Innovation Retail social media Apple 166

PYMNTS

JANUARY 19, 2021

Findings from PYMNTS Retail Banking Services’ Paradigm Shift speak volumes about the shifts happening in customer preference, and how FIs can capitalize on new information formats. A significant share are turning to their second-best alternatives, namely online chats and phone calls, to have their individual questions answered by an employee.

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Study social media Millennials Retail 196

PYMNTS

JANUARY 14, 2021

Restrictions on in-branch interaction are now causing financial institutions (FIs) to better engage with consumers and offer personalized banking experiences with mobile apps, online chat and contextual video content. This suggests that consumers use them more than they would like, or may have expected to, during the pandemic.

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Video social media Millennials Data 224

PYMNTS

NOVEMBER 9, 2020

We think browsing photos and videos online is the new window shopping, and people are the new everyday stylists,” the release says. Social commerce has gained traction as of late, pushed on by the pandemic-induced digital shift in shopping and the already-growing interest in combining social media and ecommerce.

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social media Video Branding Community 227

PYMNTS

MARCH 2, 2020

s most high-profile retailers is doing well in the U.S. and another one is ready to open, both of them seeking a new market as their home turf sees retail struggles. s fastest growing brick-and-mortar retailer, Wren Kitchens. location this summer in Milford, Connecticut, according to reports. The British are coming.

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Retail Marketing US Connecticut 132

William Mills

FEBRUARY 25, 2016

Social media is no longer the shiny new toy in the PR and marketing toy box. Today, financial providers and FinTech firms alike know they must integrate social media into their communications strategies. For many FinTech companies, social media serves primarily as a source for leads.

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social media Training Tools Video 40

PYMNTS

DECEMBER 26, 2019

Change came from various areas for retail in 2019. Retail merchandising was, at best, a hit-or-miss system in its heyday, Nextail CEO and Co-Founder Joaquin Villalba told PYMNTS in a recent conversation. Analytics, too, was another hot spot for retail change in 2019 and will continue to be for the 2020s. Role of Data.

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Retail Trends Analytics social media 132

PYMNTS

JANUARY 20, 2020

New evidence of that — part of the broader trend of the existential changes in the world of brick-and-mortar retail, changes that are gaining more focus this month — comes from reports that stationery chain Papyrus is closing up shop. The chain had since expanded to some 260 or so retail locations. Total retail growth was 3.8

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Retail Millennials Cards social media 183

PYMNTS

JUNE 15, 2017

When you cut subjectivity out of the mix, a bot’s smart recommendations may just be the thing to help consumers shop better and enable retailers to get a grip on the future of fashion (and conversions). Chatbots, robotics and other smart technology aren’t just powering online purchases — they’re in stores too. About the Tracker.

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social media Report Minnesota Retail 130

PYMNTS

SEPTEMBER 22, 2020

WeChat users are reportedly racing to get the Chinese mobile payment, messaging and social media program. The eCommerce retailer has reportedly entered into a relationship with the People’s Bank of China (PBoC)’s Digital Currency Research Institute. JD.com Joins China’s Central Bank To Advance Digital Currency.

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cryptocurrency social media Payments Groups 200

PYMNTS

MAY 5, 2020

As retailers contend with the continuing COVID-19 crisis and the inevitable resettling of the business, one of the most popular pieces of advice has been to reformat existing stores. From there, we look at where the people who are interested in us are coming from, based on social media and traditional media.”.

Retail 150

Retail New York City New York social media 150

PYMNTS

SEPTEMBER 5, 2019

Luxury retail is being revised — and in some cases, reinvented — and those trends are worth attention as the 2019 holiday shopping season approaches. One of the latest, ongoing trends is the rise of online luxury resale commerce. That’s not to say brick-and-mortar is doing well in all areas of the luxury retail world.

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Retail New York New York City Philadelphia 123

PYMNTS

NOVEMBER 25, 2016

Harris Poll and CIT Group, a provider of commercial lending and leasing services, recently released the results of a survey they conducted on how middle-market retailers felt about their sector’s financial health. This was followed by social media presence and digital marketing, with 57 percent and 50 percent, respectively.

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Retail Marketing social media Online 100

PYMNTS

JUNE 14, 2019

However, in the 2019 Retail Banking Report, a study by Reputation.com that analyzed online data relating to retail banking locations for 23 major U.S. At a high level, retail banking didn’t score as well as other industries with a 341, 174 points lower than retail’s 515. Bank responded to 71 percent.

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Retail Study Online Mobile 103

PYMNTS

DECEMBER 16, 2020

IBM has purchased Expertus Technologies, which is based in Canada, according to an announcement, in an effort to strengthen its hybrid cloud and artificial intelligence (AI) infrastructure in addition to its online payment strategies. Plus, Bridgetown Holdings is reportedly thinking about a deal with Tokopedia.

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Technology System social media Payments 240

PYMNTS

NOVEMBER 16, 2020

Lau’s comments came when the China-based company registered a September quarter that exceeded expectations due to spiking demand for digital games, Nikkei Asia reported. "As Group Seeks to Block Maryland Online Advertising Tax. Maryland legislators ratified the tax earlier in 2020, but Gov. Larry Hogan vetoed the levy.

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