PYMNTS

DECEMBER 31, 2020

This study assessed how restaurants’ customer engagement strategies have evolved since the pandemic's onset, and helped identify the key digital innovations that can help restaurants deliver improved user experiences and boost their average unit volumes (AUVs). These payment types often deprive receivers of immediate access to funds.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

NOVEMBER 17, 2020

Today in B2B payments, American Express enhances its early B2B payment solution, and payroll provider Paylocity strikes an acquisition deal. American Express Enhances Early Pay To Ease B2B Supply Chain Payments. and Republic of Ireland receivables finance programs can now be accessed online, hosted securely by HPD LendScape.

Payments 144

Payments User Experience Software Risk Management 144

PYMNTS

JUNE 22, 2020

A business expanding into Mexico would then be faced with the question of which payment methods it should adopt to cater to its Mexican customers. Ensuring seamless payments between buyers and sellers is a core part of that experience. Global Reach, Local Payments Solutions.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. “It’s

User Experience 100

User Experience Digital Banking Customer Experience System 100

PYMNTS

JANUARY 7, 2021

After Simple Bank launched as an online bank specializing in high-interest savings accounts, the current economic climate ended up making it unfeasible. The letter says that in the future, those accounts will solely be operated under BBVA, but customers will be able to access their money normally until then. So BBVA pulled the plug.

FDIC 336

FDIC Google User Experience Lending 336

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. Payments, of course, are a vital part of the whole legal betting process. A key part of user experience is payment speeds.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

FEBRUARY 28, 2019

They must also excel at securely handling payments and personal data, while recommending services at the right moment to enhance transactions along the way. Around the Payments and Platform Economy World. Airbnb on Payments, User Friction and Security Challenges in a Global Market. About the Playbook.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

OCTOBER 29, 2020

Consumers have left the stores and moved online to shop and pay, and businesses have been quick to follow. Firms around the globe have been expanding their digital shopping and payment options to meet the consumer demand for digital commerce. Omicron Media represents a wide network of services built through mergers and acquisitions.

Payments 109

Payments Analysis Operations Resources 109

PYMNTS

SEPTEMBER 26, 2019

The feature is powered by Nvoicepay, which enables companies to either automatically pay suppliers whose invoices have been approved or to schedule those payments. Vendors are paid via their preferred payment method, while Vroozi Pay also supports both buyers and suppliers in shifting toward electronic payment methods.

Payments 116

Payments User Experience Analytics Management 116

PYMNTS

SEPTEMBER 22, 2020

With the pandemic accelerating businesses' digital shift , small retail buyers have shifted their buying operations to the B2B eCommerce realm, and for many, the online marketplace operates in lieu of a procurement solution. Yet for small vendors, prioritizing the buyer experience can be a challenge with limited resources. "We

Cards 235

Cards Capital Online Security 235

PYMNTS

APRIL 2, 2020

In the consumer commerce world, offering customers choice in how they pay for goods and services across channels is an important part of offering an optimal end-user experience. Why Friction Persists. For B2B customers, receiving paper invoices and mailing paper checks has its drawbacks as well. Accelerating Collections.

Payments 160

Payments Cards Customer Experience User Experience 160

PYMNTS

SEPTEMBER 30, 2020

More than 100 million consumers in the United States have switched from shopping in stores to shopping online since the pandemic began, and 83 percent of them plan to keep shopping with merchants they have discovered since then, even after the crisis has subsided.

Report 230

Report Retail United States Online 230

PYMNTS

JANUARY 21, 2021

In an interview with PYMNTS, Avi Cohen , co-founder and CEO of FinTech company The Floor , said boosting digital offerings and bringing new ones to market demands quick decision making as banks seek to improve user experience and user engagement. Cohen asked. It’s unthinkable.”. Launching Into New Markets.

Management 303

Management User Experience Innovation Fintech 303

PYMNTS

MAY 3, 2016

Infosys Finacle, part of EdgeVerve Systems, and Samsung SDS, a subsidiary of Samsung Electronics, announced a new partnership aimed at providing consumers with a frictionless mobile banking/payment solution. Customers are becoming far more accustomed to accessing and spending their money via mobile.

Samsung 100

Samsung Mobile Payments User Experience 100

PYMNTS

NOVEMBER 16, 2020

HPD LendScape has announced that Allied Irish Bank (AIB), a client, has transitioned to HPD's cloud-hosted program for the company's receivables finance operations, according to a Monday (Nov. and Republic of Ireland receivables finance programs can now be accessed online, hosted securely by HPD LendScape. 16) press release.

User Experience 130

User Experience Capital Operations Software 130

PYMNTS

JANUARY 22, 2020

Content creators are responsible for staggering amounts of output, providing the essential images, music tracks and videos that make online consumption possible. A lack of convenient disbursements could quickly frustrate creators and push them to abandon platforms for those with more robust payment systems.

Mobile 130

Mobile Online Tools User Experience 130

PYMNTS

SEPTEMBER 27, 2019

This week, two massive deals landed with B2B payments innovators at Fundbox and Tipalti, but they were far from the only players to have secured new funding. BankiFi operates APIs to enable banking clients access to a range of business banking infrastructure to augment their own small business and corporate banking operations.

Payments 149

Payments Capital Taxes Lending 149

PYMNTS

JULY 16, 2020

Business professionals are seeking to purchase goods and services via the same workflows and interfaces they use in their personal lives, and a focus on user experience can be valuable in the B2B space. Payments workflows are a particularly large hurdle in this space. It’s not an unfounded strategy. Back-To-Front.

Strategy 148

Strategy Resources Online Payments 148

PYMNTS

JUNE 29, 2017

The payments industry has increasingly grown more complex over the last decade. Without proper payment processes in place, it’s likely that the entire retail ecosystem would either grind to a halt or favor one side over another. This research forecasts that digital payments are on the rise, with eCommerce making up 14.6

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

MARCH 9, 2020

For many eCommerce companies Amazon’s most important native advantage is not its purchasing and distribution power, but rather its ability to streamline and customize the payment process, making it frictionless and intuitive for consumers. With so many searches beginning on Amazon, the headless approach is a critical approach.

Retail 208

Retail User Experience Study UX 208

PYMNTS

MARCH 26, 2020

As Davis noted, larger banks, including regional players, tend to have their own technology platforms — and direct integrations into their own networks — to enable mobile and contactless payments. They are not always fast followers of newly introduced products and services from their larger banking brethren who operate on a national scale.

Community 247

Community Community Bank Mobile Cards 247

PYMNTS

AUGUST 28, 2018

I think more and more people are becoming comfortable with this from both sides of the transaction,” Ting said of employers and workers — and both sides of the relationship are increasingly comfortable with meeting up via online marketplaces. But again, choice is everything, The Payments? Change is the norm,” he said of these firms.

Payments 112

Payments Online Meeting User Experience 112

PYMNTS

APRIL 14, 2020

Legacy accounts receivable (AR) and accounts payable (AP) operations aren’t only inefficient, they’re costly. He told Karen Webster in a recent conversation that coronavirus disruption will likely become a catalyst to B2B payments digitization as AP departments are forced to operate entirely online.

Payments 195

Payments User Experience Operations Technology 195

PYMNTS

OCTOBER 6, 2020

Dimon’s comments come at a time of aggressive growth and gains by numerous digitally native startups that have modernized and streamlined online banking and payments for the masses. unveiled its next generation of operating software for ATMs, designed to integrate the now decades-old cash-dispensing machines into the digital age.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

NOVEMBER 23, 2020

That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. Businesses rapidly embraced digital solutions in 2020 as shopping (and eating) moved online while everyone hid out indoors.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

OCTOBER 31, 2018

It was more than a month ago that eBay started managing payments on its U.S. The eCommerce operator, which released its third quarter 2018 results , said it has intermediated $38 million of gross merchandise value (GMV) so far. The amount of those intermediated payments barely represent a trickle of eBay’s $22.7 percent of GMV.

Management 134

Management Report Payments Apple 134

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? From global customer acquisition efforts to real-time personalization of the user experience to infrastructure technology management, the opportunities are endless.”. It’s true, but not for long.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. The banks signing on to the new offering include marquee names such as Goldman Sachs, Barclays and Citigroup.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

MARCH 17, 2020

While user experience is key, these tools must also be agile enough to rise to small- to medium-sized businesses’ (SMBs’) digital-native foundations. But when platforms can promote automation without adding complexity to the user experience, these technologies will be able to find traction within SMBs everywhere.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Around the Payments And The Platform E conomy. Around the Payments And The Platform E conomy.

Millennials 165

Millennials Trends Meeting social media 165

Celent Banking

SEPTEMBER 10, 2014

Yesterday Apple announced entering the payments space with Apple Pay, a new way to pay in physical stores and mobile apps. The move was not unexpected – the question of when and how Apply would do something in payments was subject to much speculation in recent months. P2P payments capability is also currently missing.

Apple 180

Apple Payments Mobile Cards 180

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

FEBRUARY 27, 2018

In the latest Data Drivers, PYMNTS’ Karen Webster, along with Hyperwallet’s Michael Ting, senior vice president of digital markets, delved into the friction that exists in online marketplaces that brings together the gig worker and the gig worker employers … and how when it comes to payments, one size definitely does not fit all.

Payments 130

Payments User Experience Data Company 130

PYMNTS

JULY 30, 2019

The Emerging Payments Association said in a report released Tuesday (July 30) that merchants in the U.K. are decidedly not ready to tackle the SCA rules mandated by the second Payment Services Directive (PSD2). Roughly three quarters, or 74 percent, of issuers see SCA spurring a decline in user experience.

Survey 172

Survey User Experience Report Security 172

PYMNTS

JANUARY 24, 2020

Instant money is reinventing the world of payments, except where paper checks inexplicably hang on as coin of the realm. Dine-in restaurants are another sector that has merely snacked on digitization, while workers and customers crave a full menu of digital payments. If payees had their way, all payments would be instant.

Video 132

Video User Experience Payments Study 132

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. For other companies, GDPR is the main concern as they move to expand operations within Europe.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

JANUARY 12, 2017

We primarily sell products through our Mi.com online platform but also through partner sites, such as Amazon, Flipkart and Snapdeal. PYMNTS: Describe the customer shopping experience today, and how has that changed over the last five years? A lot of optimizations have been made around the product sites to improve the user experience.

Payments 100

Payments Mobile US Cards 100