PYMNTS

JUNE 2, 2020

The list of positive retail brand attributes goes on and on, but one new post-pandemic value has become more important than all the others: cleanliness. Example: Ted Gallagher is vice president and partner at Environmental Hazards Control , a Lancaster, Pennsylvania-based company that disinfects retail locations and other business facilities.

Retail 141

Retail Las Vegas Branding Pennsylvania 141

PYMNTS

AUGUST 31, 2017

Retailers trying to bridge the growing gap between the shopping trends of Baby Boomers, Generation Z and every demographic in between may think they have the different generations figured out, but in some cases, operating on assumptions can lead to missed sales. Baby Boomers. was home to 81.3 was home to 81.3 million people in the U.S.,

Retail 147

Retail Millennials Study Trends 147

PYMNTS

DECEMBER 12, 2019

The thefts — which retailers call shrink — will result in lower operating profit margins in 2020, Home Depot executives told analysts and investors during a meeting. This is happening everywhere in retail,” Craig Menear, chief executive officer said. “We Home Depot’s claim is among the first times a big U.S. stores, said. “We

Atlanta 201

Atlanta Retail Study New York 201

PYMNTS

SEPTEMBER 21, 2020

In between the mad rush to close out the business year, retailers and restaurants prep for what they hope is the most wonderful time of their year for making sales. The good news, Phalen said, is that 60 percent of the SMBs that participated in Visa’s study said they have already taken steps to capitalize on that shift.

Maine 294

Maine National Study New York 294

PYMNTS

JUNE 6, 2017

From some guy’s garage in San Francisco, a group of math nerds has grown into one of the world’s finest-tuned machine learning operations. I’ve had the privilege to study and do research at many amazing universities and national labs around the world throughout my career.

Operations 168

Operations Tools Data San Francisco 168

PYMNTS

MARCH 4, 2019

Amazon, of course, stands out as a marquee name in the move to make the retail experience wholly digital commerce. There may be a groundswell against cashless retail, but then again, there also is a movement to take cash out of the equation. And those stakeholders include ATM operators. The Case Against Cash.

Retail 129

Retail New York City New York New Jersey 129

PYMNTS

MAY 11, 2016

Common sense isn’t so common when retail is still experiencing its fair share of upheavals from each new disruptor to make it to market, but the decade-plus of online and in-store retail operating side by side has established a few new ground rules that almost everyone can agree on.

Retail 100

Retail Online Study Regional 100

PYMNTS

DECEMBER 21, 2020

and five other nations identified 100 million potentially fraudulent transactions between March 11 and April 28, for example. The health crisis is also dramatically altering merchants’ approaches to customer engagement and interaction, leading many to shut down brick-and-mortar channels and devote their resources to online operations.

Fraud 210

Fraud Cards Retail Resources 210

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. One hundred and ten (110) million U.S. consumers — 47.2

Apple 227

Apple Study Innovation Survey 227

PYMNTS

JULY 7, 2020

The Southeast Asian country’s national tax office announced it will impose a 10 percent value-added tax (VAT) on foreign global technology companies as the nation looks for ways to defray the costs of battling the economic effects of the COVID-19 pandemic, Reuters reported. The country’s total budget for 2020 is $177.6

Taxes 141

Taxes Google Seattle National 141

PYMNTS

NOVEMBER 2, 2020

In years to come, it’ll be hard to find anything as studied and surveyed as COVID-19’s effects on commerce. Thirty-eight percent of consumers who shopped for retail products during the period of study, some 46 million Americans, did that shopping from home, more than twice that of those who did so in 2019.

Study 205

Study Cards Payments Innovation 205

PYMNTS

MARCH 17, 2020

study by epidemiologists forecasts that the coronavirus will cripple the availability of intensive care hospital beds. The study — not yet published in a peer-reviewed journal — was released on Monday (March 16) by London’s Imperial College COVID-19 Response Team. “We

Study 130

Study Online Retail Fraud 130

PYMNTS

MARCH 17, 2020

study by epidemiologists forecasts that the coronavirus will cripple the availability of intensive care hospital beds. The study — not yet published in a peer-reviewed journal — was released Monday (March 16) by London’s Imperial College COVID-19 Response Team. “We

Company 130

Company US Compliance Study 130

PYMNTS

FEBRUARY 27, 2020

The 2020 outlook report from the National Restaurant Association was released today and it paints a picture of an industry dealing with the countercurrents of solid consumer spending and disruptive technology. In fact, by 2030, the National Restaurant Association expects that technology could completely change the face of dining.

Rhode Island 151

Rhode Island National social media Arizona 151

PYMNTS

JUNE 3, 2020

His ringing endorsement of the luxury goods market, released yesterday as his annual letter to shareholders , was a clarion call to the frontlines of retailing during a decidedly difficult time. It had to close stores, like most non-essential retail, during the pandemic. No one ever said RH Chairman and CEO Gary Friedman was shy.

Retail 130

Retail Online Marketing Study 130

PYMNTS

OCTOBER 12, 2020

When asked, fear of crowds surfaced as consumers’ primary reason for preferring to carry on with digital-first experiences when it comes to shopping for groceries (57 percent), purchasing retail products (52 percent) and even ordering food from restaurants (45 percent). The SMB Pinch. between March 1 and Sept.

Retail 220

Retail Study Report Boston 220

PYMNTS

JANUARY 21, 2020

JPMorgan has created a $100 billion funding arm to expand investments in emerging markets and help the United Nations meet its sustainable development goals. Mastercard on Helping Retailers Strike the Right Innovation Balance. JPMorgan Creates $100B Funding Arm to Help UN. Group Effort for Central Banks and Digital Currencies?

Retail 130

Retail Groups Payments Innovation 130

PYMNTS

NOVEMBER 3, 2020

the government of Prime Minister Boris Johnson, after weeks of seeking to avoid national shutdown in favor of local tiered limitations, has imposed another strict national lockdown aimed at halting the coronavirus’ spread. Consumers aren’t going into a commerce coma, as retail experts around the world seem to fear. In the U.K.,

Millennials 146

Millennials Data Study Survey 146

PYMNTS

NOVEMBER 29, 2018

Investment in Intelligence of Things (IoT) is expected to surge in the coming years, with companies projected to increase spending on the design, creation and operation of IoT solutions from $186.1 Recently, the National Institute of Standards and Technology drafted a report advising federal agencies on IoT security. billion by 2023.

Trends 173

Trends Security Study California 173

PYMNTS

MAY 1, 2020

are required to apply social distancing when they reopen, many won’t survive, according to a new study of restaurant owners. feet) apart at entrances and exits and toilet areas is impossible,” Tobias Jackson, operations director of Adventure Bar, a London cafe chain told the news service. “We If restaurants and bars in the U.K.

Guidelines 145

Guidelines Survey Operations Conference 145

PYMNTS

APRIL 4, 2019

The latest set of industry figures is out from the National Association of Convenience Stores ( NACS ), and the report paints a mixed portrait of the status of quick stop shops in the U.S. These are business trends that convenience retailers should be prepared to address as they continue evolving and growing their businesses.”.

Operations 102

Operations Trends Marketing Strategies Retail 102

PYMNTS

NOVEMBER 11, 2019

A new study also found that 34 percent of consumers used delivery more than they did a year ago. It’s no wonder more than three-fourths (78 percent) of operators considered off-premises programs strategic priorities. . While drive-thrus can be a source of retail innovation , traditional operations aren’t what they used to be.

Study 108

Study New York City Minnesota Dallas 108

PYMNTS

JUNE 1, 2020

Not surprisingly, to make consumers more comfortable shopping and checking out in their stores, retailers have rushed to enable a “ contactless ” payment experience. And that will become this salon’s standard operating procedure going forward. That’s likely why in PYMNTS’ national study of 14,000 consumers, more than half (58.6

Cards 147

Cards Study Maine Payments 147

PYMNTS

FEBRUARY 13, 2017

million last month to purchase the retail condo housing Murray’s flagship store, affiliated classrooms, as well as its catering and event operations. Murray’s Cheese and Kroger have been partners for nearly a decade, with the national grocer selling the cheese shop’s products in its supermarkets. percent of U.S.

New York City 123

New York City Millennials New York Online 123

PYMNTS

JULY 25, 2017

In recent studies, as noted by EKN Research and Radial, developed nations are seeing an increase in card not present (CNP) fraud, which now accounts for as much as 70 percent of all card fraud and is growing at double-digit percentage rates in some nations. . BI Intelligence reported news that retailers declined $8.6

Fraud 120

Fraud Retail Cards National 120

PYMNTS

MARCH 30, 2020

Today, nearly all SMBs (those that remain in operation, that is) have been forced to divert that sense of optimism into a battle for their survival. Already, in the space of those three weeks, 5 percent of the SMBs we surveyed reported closing their doors for good. In just 21 days. . Those least optimistic say it will be 224 days — about 7.5

Maine 232

Maine Data Capital Study 232

PYMNTS

JULY 19, 2018

According to the National Retail Federation , as of last year parents entered August with about 45 percent of their back-to-school shopping done. Retailers have reason to want to tap into it because back-to-school shopping is an incredibly valuable run of commerce activity. That spend is big spend. In 2017, Americans spent $83.6

Taxes 101

Taxes Trends Massachusetts Louisiana 101

PYMNTS

DECEMBER 24, 2019

All that’s left now, more or less, is the rush of returns that will all but overwhelm some retailers. Yet, instead of offering the option to pay now and buy later, the credit cards reversed the order of operation and allowed customers to buy now and pay later over time. So, what kinds of products will people be getting this year?

Millennials 139

Millennials Branding Trends Retail 139

PYMNTS

JULY 18, 2017

As more chatbots enter the enterprise arena, as well as the retail industry, for customer service needs, this concept has morphed from fantasy into reality. Earlier this year at the National Retail Federation’s Big Show, the hot topic of debate was how chatbots can be beneficial to consumers if implemented in the correct way.

Retail 121

Retail Marketing Study Survey 121

PYMNTS

SEPTEMBER 27, 2016

Cohen owns a national distribution network and deals with some of the nation’s biggest retailers. His aim is to change the way that the thousands of cases of retail goods are stored, handled and hauled. But it’s not just the retailers trying to cut costs who are embracing technology. But, so what?

Mobile 100

Mobile Payments Los Angeles California 100

PYMNTS

JUNE 6, 2016

Sanders further notes that Amazon still has growth potential yet to tap and two of the largest secular growth opportunities in retail and cloud computing increasingly under its control. retail picture, but that slice of the pie is getting larger as well and is expected to reach to 14 percent by 2018. 1 clothing retailer by 2018.

Video 100

Video United States Survey Retail 100

PYMNTS

JULY 14, 2017

Two-thirds of German hospitals have suffered cyberattacks, hospital directors and chief executives admitted in a recent Roland Berger study. Kenya, ranked third in the region, provides a good example of co-operation through its National Kenya Computer Incident Response Team Coordination Centre (National KECIRT/CC),” said ITU.

Operations 118

Operations Study social media Security 118

PYMNTS

AUGUST 12, 2020

To gauge the economic health and vitality of local economies, one need look no further than the financial stability of the small and medium-sized businesses that line the main streets and side streets of communities across the nation. Many are therefore forced to cover expenses with their own personal funds.

Maine 183

Maine Survey Study Tools 183

PYMNTS

OCTOBER 14, 2019

s National Health Service in addition to 400,000 businesses worldwide, with the inclusion of Ford, Pixar and Toshiba. So went the narrative, which formed the central thesis of a study about the regulated taxi industry in the City of San Francisco and was presented to then-mayor Gavin Newsom in 2006. SoftBank Wants Control Of WeWork.

Google 108

Google San Francisco Payments Software 108

PYMNTS

MARCH 30, 2016

The $15 hourly minimum wage would be the highest in the nation, and the proposal represents a potential game-changer in the battle to raise the federal minimum wage, which currently stands at $7.25 an hour on Jan. 1, 2017, then to $11 an hour one year later and will see annual increases of $1 until reaching $15 an hour on Jan.

California 100

California Los Angeles South Dakota Retail 100

PYMNTS

MAY 4, 2020

The fifth PYMNTS study of consumer behavior before and during the course of the pandemic, now encompassing a national sample of more than 12,000 consumers as of April 27, shows that nearly two times as many Americans have little or no interest in leaving their homes to reengage in the physical world as those who do. percent from 35.5

Study 209

Study Online Course Millennials 209

PYMNTS

MARCH 26, 2019

The company is targeting both regional and national businesses with a minimum of 10 locations. The company has conducted timed studies, finding that it can take over a minute to make a repeat order through a mobile app, while it takes only about 15 seconds through its service.

Technology 121

Technology Maine Study Google 121