PYMNTS

MAY 13, 2020

When the coronavirus pandemic struck the nation two months ago, panicked customers stockpiled paper goods, shelf-stable foods and other essentials as states shut down. Sales of store brands, so-called private labels, which are priced lower than national brands, have surged during the pandemic. But that’s all changed.

Survey 131

Survey US Branding Analytics 131

PYMNTS

JULY 22, 2020

The retail industry is facing its first sales event of the pandemic with the coming of back-to-school sales. The projections were led by the National Retail Federation (NRF) this week, as it foresees record sales for back to school. Second, are retailers removing friction from the buying process? billion, up from $26.2

Retail 186

Retail Meeting Arizona Florida 186

PYMNTS

JANUARY 28, 2019

Retailers have been testing out shelf-scanning robots to find out if they can handle restocking a store’s inventory when needed. A recent survey revealed that more than three-quarters of respondents aren’t able to track their inventory in real time. Frederic McCoy, a senior vice president at Jabil Retail, a unit of Jabil Inc.,

Retail 150

Retail New York Survey National 150

PYMNTS

FEBRUARY 8, 2019

A recent survey showed that retailers are going to get some love on Valentine’s Day, according to reports. When it comes to where people plan to shop, most said they would go to department stores, followed by discount stores, online, specialty stores, florists and small business or jewelry stores, respectively. 2 and Jan.

Retail 150

Retail Survey Analytics Cards 150

PYMNTS

MAY 27, 2020

With so many retailers hustling to capture the digital shift, it’s easy to let the details suffer. Unanswered customer complaints is one common example, particularly for companies that are new to amplifying their online channels. Now more than ever, our customers are interacting with our dealerships online.

Online 151

Online Management social media Branding 151

PYMNTS

MAY 6, 2020

Retail must, and will, change following the coronavirus, with consumer behavior shifting from brick-and-mortar to eCommerce and merchants making adjustments to their inventory selections and safety measures. The retailer intends to open its approximately 800 North American retail locations again in May. Gap Inc. , Gap Inc. ,

Retail 143

Retail Survey National Online 143

PYMNTS

NOVEMBER 20, 2018

In an organized retail crime (ORC) survey, the National Retail Federation found that 92 percent of respondents were victims of the practice in the past year. These criminals find new ways to expand their networks and manipulate the retail supply chain every day.”.

Retail 110

Retail National Survey Fraud 110

PYMNTS

DECEMBER 22, 2020

Almost half of Americans (46 percent) intend to travel for the December holidays amid the pandemic, according to press release from online automotive marketplace and solutions firm Cars.com. In separate pandemic travel news, a very infectious new coronavirus strain has led some nations to block U.K. travelers from entering.

Survey 155

Survey Training National Trends 155

PYMNTS

DECEMBER 16, 2020

Amid the commission caps, and amid the pandemic’s tailwind that has spurred a great digital shift toward food delivery through online channels – might eateries and aggregators be partnering to navigate a post-COVID future? The ability to order food online and the ability to pay for it digitally came in a close second and third, cited by 38.5

National 160

National New York City Policies New Jersey 160

PYMNTS

APRIL 27, 2020

Dozens of retailers, from Dick’s Sporting Goods to Walmart , have added contactless shopping services, and it’s caught on. The number of orders placed online and picked up at stores surged 208 percent between April 1 and April 20 compared to a year ago, according to Adobe Analytics, CNBC reported. Retailers are trying to figure it out.

Dallas 258

Dallas US Retail Texas 258

PYMNTS

SEPTEMBER 24, 2020

Retail sales have seen very modest year-over-year gains since June, but many brick-and-mortar operations continue to suffer amid the pandemic. PJ SOLOMON , the New York global investment financial services company, and the National Retail Federation (NRF), the world’s largest retail trade association, announced on Thursday (Sept.

Retail 111

Retail Survey New York California 111

Bank Innovation

JANUARY 2, 2020

Gartner’s Digital IQ Index for 2019 surveyed 80 banking and financial brands, including national banks, regional banks, online banks and fintech startups. It examined 1,200 data […].

Regional 273

Regional Study Survey National 273

PYMNTS

OCTOBER 28, 2019

Wayfair case that allowed states and individual cities to launch tax policies aimed at remote sellers and marketplaces is still reverberating in 2019 and will likely affect online retail in 2020. In Q3 2019, 14 states started collected online sales tax and 11 more followed in October. A recent survey of U.S.

Taxes 102

Taxes Online San Jose South Carolina 102

PYMNTS

FEBRUARY 14, 2020

For retailers, perhaps especially those luxury goods sellers weathering the storm of the coronavirus, Friday (Feb. 14) is and will be a day where the chimes of registers at brick-and-mortar checkouts and online signal the late stragglers toward romance and last-minute gifts. percent of the retailer’s annual sales.

Retail 109

Retail Michigan Survey National 109

PYMNTS

NOVEMBER 6, 2020

We have deep dives on digital payments, online ordering and memberships. Apple is still the most valuable company in the nation, but it’s worth $430 billion less than it was two months ago – primarily, analysts say, because of concerns that the new iPhones arrived too late, per news on Nov. Trackers and Reports.

Online 148

Online Payments Millennials Apple 148

PYMNTS

JULY 21, 2017

No longer are retailers working with marketers to figure out a way to mass market products and services. With the advent of connected devices in the palm of almost every consumer’s hand, the retail ecosystem has certainly seen a shift. Through this omnichannel experience, retailers have more ways to connect with consumers.

Retail 137

Retail social media Customer Experience Boston 137

PYMNTS

NOVEMBER 24, 2017

This Cyber Monday could be the biggest online shopping day in history, according to Wednesday (Nov. Rather, it indicates a strengthening economy and an overall increase in spending both online and in physical store locations. By comparison, just 48 percent of survey respondents said they planned to shop online on Cyber Monday.

Online 108

Online Comparison Survey Trends 108

PYMNTS

AUGUST 21, 2017

From thredUP to The RealReal , Tradesy and SnobSwap , every retail segment out there today seems to be looking for some sort of deal on discounted items, especially clothes. The space, however, is now getting a pseudo makeover treatment thanks to the online arena. Retail news this weekend focused on the discount sector, though.

Retail 103

Retail New York City National Industry 103

PYMNTS

AUGUST 13, 2019

Not only is it a big time for retail but, in a sense, a kind of dress rehearsal for the upcoming all all-important holiday shopping season. Retail back-to-school spending for families will hit an average of $696.70 last year, according to the National Retail Federation , a trade group. this year, up from $684.79

Retail 127

Retail Innovation Course Trends 127

Abrigo

DECEMBER 18, 2023

Use portfolio risk management tools, which make it easier to continue supporting local and national economies prudently. But Kirby recommended examining data and surveys used to support this idea. The point is this: There’s a lot of these surveys, and when you read them, they are New York City, San Francisco, Chicago.

Risk Management 221

Risk Management Management Lending Capital 221

PYMNTS

NOVEMBER 13, 2019

Since an increasing amount of BFCM shopping is comprised of online orders, Clearbanc said it’s important for eCommerce brands “to front-load inventory sourcing for the holiday season.”. Purchasing decisions are mostly driven by promotions, according to 81 percent of people surveyed. That represents a 13 percent increase from last year.

Online 105

Online Study Capital Survey 105

PYMNTS

JUNE 16, 2017

When it comes to the ramifications for the retail industry, a Deloitte study found that 56 cents of every dollar spent in retail stores today is influenced by digital interactions. As such, it would behoove retailers to invest wisely in incorporating social media strategies into their overall marketing campaigns. together.

Study 119

Study Online social media Retail 119

PYMNTS

NOVEMBER 14, 2018

Online shopping is on a tear, and marketplaces are reaping the rewards. billion — online payments were completed in the U.S. In the post, Shopify wrote, “by accepting Venmo directly in your online store, users can complete their purchase in just a few clicks. Just under 150 billion — or 148.5

Retail 131

Retail Payments Apple Online 131

PYMNTS

DECEMBER 26, 2019

National Returns Day, which is Jan. million packages via UPS, a 26 percent increase over last year’s National Returns Day. According to the UPS Pulse of the Online Shopper report, 73 percent of online consumers indicate that repeat sales with a particular retailer are dependent on the returns process.

Study 131

Study National Retail Online 131

PYMNTS

AUGUST 31, 2017

Retailers trying to bridge the growing gap between the shopping trends of Baby Boomers, Generation Z and every demographic in between may think they have the different generations figured out, but in some cases, operating on assumptions can lead to missed sales. Almost 41 percent of millennials shop online at least once a week, and 62.2

Retail 147

Retail Millennials Study Trends 147

PYMNTS

OCTOBER 6, 2016

Retailers continue to rely on paid search and email marketing channels, but mobile marketing and social media are continuing to increase in popularity as a way for businesses to grow their customer acquisition, according to a new study.

social media 205

social media Survey Retail Online 205

PYMNTS

DECEMBER 20, 2019

Bigger sales mean more returns as retailers ready themselves for a flood of unwanted merchandise that is anticipated to top $40 billion, CNBC reported on Friday (Dec. The number of online returns is based on an anticipated return rate of 15-30 percent per shopper. 1 stressor for the retailers.”. … The costs are the No.

Retail 142

Retail Study Survey Online 142

PYMNTS

NOVEMBER 13, 2019

Since an increasing amount of BFCM shopping is comprised of online orders, Clearbanc said it’s important for eCommerce brands “to front-load inventory sourcing for the holiday season.”. Purchasing decisions are mostly driven by promotions, according to 81 percent of people surveyed. That represents a 13 percent increase from last year.

Online 106

Online Study Capital Survey 106

PYMNTS

JULY 15, 2020

Parents are preparing to shell out a record amount of money this year on back-to-school supplies, with computers topping the list amid signs that neither the pandemic nor online classes will be vanishing anytime soon, a new survey finds. billion last year, according to the NRF commissioned survey. “By last year.

Survey 164

Survey Analytics National Retail 164

PYMNTS

DECEMBER 19, 2018

Forget returns after Christmas morning — a new survey by UPS found that National Returns Day will happen prior to Christmas, underscoring how eCommerce is changing retail and the behaviors of consumers. National Returns Day typically happens in early January, with it representing the biggest increase in pacakges for the year.

Survey 124

Survey Retail National Online 124

PYMNTS

SEPTEMBER 28, 2020

Take, for example, Italy, where Amazon has been operating since 2010 with what The New York Times describes as rather “muted success” since selling its first children’s book in the nation nearly a decade ago. The degree to which consumers intend to continue shopping online seems to depend on the types of products and services they purchase.

Marketing 237

Marketing Survey Online New York 237

PYMNTS

DECEMBER 21, 2020

One recent report that surveyed consumers from the U.K., and five other nations identified 100 million potentially fraudulent transactions between March 11 and April 28, for example. This means investing in novel digital solutions is a must if retailers hope to successfully defend against promotion abuse now and down the line.

Fraud 210

Fraud Cards Retail Resources 210

Let's Talk Payments

SEPTEMBER 16, 2016

New survey of national online retailers from Ingenico ePayments and InternetRetailing reveals an awareness of the benefits of localization but dissatisfaction with current capabilities London, UK – 13 September 2016.

Online 40

Online Retail Survey National 40

PYMNTS

MAY 12, 2020

A survey by the National Community Pharmacists Association last fall found the number of independent pharmacies fell by nearly 20 percent to 18,478 stores last year, down from 23,029 in 2012. For those retailers that remained open, owners told researchers their store’s financial health was poor.

Survey 200

Survey California Taxes Online 200

PYMNTS

MAY 31, 2016

Facing what local reports are calling a “triple threat” retailers across the pond are reporting a distinct lack of enthusiasm for what is next to come. The survey also demonstrated that 94 pec. Red tape and cyber crime also ranked on the list of things disturbing the U.K.’s ’s merchant classes.

Retail 100

Retail Study Survey National 100

PYMNTS

FEBRUARY 24, 2016

When it comes to a retailer protecting its assets — digital and otherwise — the intrinsic assumption might be that the focus ought to look outward. But the reality is that the greatest security threat facing retail companies, according to a number of recent surveys, often comes from within. In a story posted yesterday (Feb.

Retail 100

Retail Fraud Survey Branding 100

PYMNTS

MAY 4, 2016

And with online commerce profit margins shrinking, does push finally need to come to shove? Those are the questions being raised by the National Retail Federation’s newest study , which looked at the impact that government regulations are having on everyday and high-level operations.

Study 100

Study Regulation Retail Policies 100