Bank Innovation

APRIL 13, 2016

In the age of ubiquitous mobile devices and 1.5 billion Facebook users (give or take a few million), it’s clear banks can’t keep their employees from social media. That opens bank systems to attacks via phishing and social engineering.

social media 150

social media System Mobile Capital 150

Bank Innovation

DECEMBER 27, 2016

Analyst Michael Markowski seems to think so, citing the technology giant’s recent acquisition of professional social media site LinkedIn as the boost that pushed Microsoft into the race. Could Microsoft be the first technology company to earn a one trillion market value?

social media 259

social media Company Technology Marketing 259

PYMNTS

JANUARY 23, 2018

In an effort to drive sales, a luxury department store chain is connecting customers with their sales associates through personal social media accounts, The New York Post reported. To help facilitate communications with customers, each associate receives a company-issued iPhone and the iSell mobile app. has partnered.

social media 124

social media New York Branding Retail 124

PYMNTS

JULY 23, 2019

Vietnam is introducing a social network similar to Facebook after the Communist-ruled government asked domestic tech companies to create substitutions. Gapo, which launched on Tuesday (July 23), is a mobile app that allows members to build profiles and share posts, Reuters reported.

social media 116

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PYMNTS

SEPTEMBER 13, 2016

ING is gearing up to overhaul social media websites , transforming them into ways to make payments. According to a press release , ING said it will transform social media sites, including WhatsApp, Facebook , Twitter and LinkedIn, into payment request channels for customers who use its mobile app. 22 to Oct.

social media 100

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PYMNTS

NOVEMBER 17, 2016

Social media has taken on a life of its own — so much so that a new survey finds a lot of consumers value their life online at $100,000 to priceless. That may be particularly scary since Forbes reported that Mark Zuckerberg of Facebook got his social media accounts hacked for the third time in 2016.

social media 100

social media Security Company Survey 100

PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. percent of respondents in an early March survey said they were using their mobile devices to shop more often. The mobile linchpin .

Retail 243

Retail Online social media Mobile 243

Bank Innovation

FEBRUARY 23, 2018

EXCLUSIVE— Online banking service for U.S. customers of TD Bank was down for over a week after the bank updated to its digital services, prompting multiple customers to flock to social media to express outrage, frustration, or calls to leave the bank.

social media 262

social media Online Technology Mobile 262

Bank Innovation

JANUARY 25, 2019

BMO Harris Bank is having technical difficulty with the rollout of its new mobile banking app, which is part of a digital revamp of Bank of Montreal’s U.S. A January 16 tweet announcing “new digital enhancements to online and mobile banking” was followed by a slew of customer complaints that spilled over into subsequent […].

Online 170

Online Mobile Operations social media 170

Bank Innovation

FEBRUARY 7, 2019

Wells Fargo customers nationwide are experiencing technical difficulty accessing the San Francisco-based bank’s online and mobile banking services.

San Francisco 170

San Francisco Online Mobile System 170

PYMNTS

APRIL 10, 2020

The uptick in smartphone use and availability, however, has prompted many insurance providers to enable customers to file claims from their phones, but few have implemented mobile disbursements. “I Developing that claim flow can be difficult, though, especially when it entails enabling access to mobile disbursements.

Mobile 198

Mobile Technology social media Customer Experience 198

PYMNTS

NOVEMBER 14, 2018

A new report from Interactive Advertising Bureau ( IAB ) shows that the online advertising business continues to grow at double-digit rates. This landmark figure cements digital advertising — whether display, search or mobile video — as one of the most powerful mechanisms of all time for brands to build relationships with consumers.

social media 144

social media Online Video Mobile 144

PYMNTS

JULY 10, 2020

Quick-service restaurants (QSRs) and others in the food service space are rapidly adjusting their operations during the pandemic, with many implementing new technologies online and in-store to ensure customers can seamlessly and safely place orders. Mobile Order-Ahead Developments Around The World.

Mobile 162

Mobile social media Report Fraud 162

PYMNTS

FEBRUARY 4, 2019

Some of the data included contacts and anything searched online when using the app. In order to continue using the app, users had no choice but to accept the privacy policy, which stated that a significant amount of data would be shared with the government in order to comply with laws and regulations.

social media 110

social media Policies Regulation Data 110

Bank Innovation

OCTOBER 27, 2017

-based bank HSBC experienced a glitch earlier this morning that locked some customers in the region out of their accounts, with customers then taking to Twitter and other social media to complain.

social media 279

social media Regional Online Mobile 279

PYMNTS

SEPTEMBER 21, 2018

Excuse the brief descent into heartbreak, but for every online dating success story — Aren’t they so cute?!! Can Facebook help bring more sanity — or, more accurately, a better sense of safety — to the world of online dating? That’s the social media platform’s aim. How nice of them to have an open bar at their wedding !

Online 154

Online social media Security Course 154

PYMNTS

JANUARY 17, 2020

Some have become so popular that they even have fan pages on social media platforms. BNPL solution provider Afterpay and its competitors are becoming more popular for numerous reasons, as many related services do not charge interest, and can be used for both online and offline purchases.

Mobile 130

Mobile social media Retail Study 130

PYMNTS

FEBRUARY 13, 2020

Social media platforms are infested with phonies, and not just your best friend’s irritating co-worker (although he totally is). This is about the fact that fake identities comprise 25 percent of new social media accounts created every day, and that 53 percent of all social media logins are fraudulent , according to a recent study.

social media 150

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PYMNTS

JUNE 16, 2017

A byproduct of incorporating connectivity into just about any activity is how social media affects regular interactions. It can be difficult to discuss the digital effects without looping in social media. For the Chinese buyer in particular, social media engagement and online shopping activities takes on a unique avenue.

Study 119

Study Online social media Retail 119

PYMNTS

AUGUST 23, 2018

Sure, the social media platform said it lost one million active users from Europe after the General Data Protection Regulation (GDPR) took effect on May 25, tightening privacy regulations and making it more difficult for online advertisers to target consumers. Don’t cry for Facebook. Too Much Uncertainty. Three major U.K.

Online 101

Online Mobile Google Regulation 101

Bank Innovation

FEBRUARY 21, 2019

Keeping your money in a bank is common sense at this point, but online banking is – unfortunately – not something many people have grown accustomed to, yet. There are many benefits to explore in this area, and it’s not a bad idea to check out what some online banking services can do for you […].

Online 253

Online social media Operations Security 253

The Paypers

FEBRUARY 9, 2021

PayMaya has announced the introduction of a new feature on its mobile app that allows online sellers to accept cashless payments on Viber, Messenger, Instagram, and other social media and chat apps.

social media 28

social media Payments Mobile Online 28

PYMNTS

OCTOBER 22, 2020

Consumers’ buying habits have shifted as retailers face new rules and restrictions, with each side adapting to brick-and-mortar store closures or reconfigurations as well as increased online variety and competition. They can also use their mobile wallets or traditional credit cards when they get to checkout. “I

social media 200

social media Retail Online Mobile 200

PYMNTS

DECEMBER 15, 2020

GoDaddy was interested in Poynt because of the digital shift in payments due to the pandemic, as well as in-person and online shopping converging more all the time, the release stated. Poynt is used by over 100,000 merchants and has over $16 billion in annual gross merchandising volume (GMV), according to the release.

Technology 337

Technology Payments social media Software 337

Bank Innovation

JANUARY 28, 2019

BMO Harris Bank did itself a favor by being responsive to questions and criticism on social media from customers locked out of their digital accounts with the bank this past week, according to Adrenaline, an experience design company.

social media 186

social media Chicago Mobile Company 186

BankNXT

JANUARY 24, 2018

Stephen Peters discusses social media, its influence over our consumption of 'news', and what the future holds for its predominance over our lives, and its shot at redemption. Can social media be fixed before it ruins us all? on BankNXT.

social media 52

social media US User Experience UX 52

Banking Exchange

SEPTEMBER 13, 2019

Consumer Credit The Economy Feature Financial Trends Lines of Business Retail Banking Payments Social Media Cards Community Banking Feature3 Online Mobile. "It provides the encouragement people need to vote with their dollars."

social media 68

social media Online Cards Community Bank 68

PYMNTS

JUNE 18, 2018

One of the most recent experiments for direct-to-consumer eCommerce is taking place on Instagram , and, if successful, could forge a path for brands that want to sell directly to online consumers. A significant part of contextual commerce is helping consumers find new products on Instagram and via other social media.

Branding 108

Branding Online social media Retail 108

PYMNTS

JUNE 14, 2019

Still, that seems so old-fashioned in this digital age — at least according to Andrea Chavez, Founder of Pawscout , a company whose signature product is a Bluetooth-enabled tag that not only helps pet owners find their wayward pets, but gives them access to other digital and mobile services. Social Media Aspect.

social media 194

social media Retail Community Mobile 194

PYMNTS

JUNE 11, 2019

Phone numbers, email addresses, usernames and other online signifiers have become vital to digital identity verification, as the world becomes increasingly connected. Mobile wallets have become popular vehicles for storing and accessing credit card information, plane tickets and other documents.

Online 145

Online blockchain social media Security 145

PYMNTS

JANUARY 14, 2021

Restrictions on in-branch interaction are now causing financial institutions (FIs) to better engage with consumers and offer personalized banking experiences with mobile apps, online chat and contextual video content. This suggests that consumers use them more than they would like, or may have expected to, during the pandemic.

Video 224

Video social media Millennials Data 224

PYMNTS

SEPTEMBER 9, 2020

There are many ways to mark the massive shift to digital that’s happened in the past six months, from baby boomers who’ve moved online after favoring real-world shopping to merchants who’ve made a hard shift toward digital and omnichannel. Wenzel said repeated conversions come from the entire commerce journey.

Branding 220

Branding Online Retail social media 220

PYMNTS

DECEMBER 5, 2018

That’s what led him to Goodworld, an online platform that removes the friction from digital donations, making them possible (and secure) by using hashtags. Such a process can lead to online amplification for the charitable cause. This can serve as a powerful force when it comes to online charitable giving via social media.

social media 187

social media Online Maine Payments 187

PYMNTS

JANUARY 28, 2020

Keepsake is one company that enables consumers to upload their photos through a mobile app to be printed, framed and delivered. Like many companies, Keepsake reaches its market through social media. As of the writing of this story, they have 26,000 followers on Instagram.

Mobile 141

Mobile social media United States Cards 141

PYMNTS

OCTOBER 18, 2018

In search of added convenience and simplicity, banking customers are migrating to online and mobile banking interfaces, leaving in-person visits to brick-and-mortar branches behind. Elsewhere in the space, FIs are seemingly more focused on social media integrations. Around The Digital Banking World.

Fraud 178

Fraud social media Data Trends 178

PYMNTS

DECEMBER 23, 2016

Online shopping is no longer reserved for the tech-savvy, with a new Pew Research Center surve y finding eight in 10 American adults shop online. According to Pew, 79 percent made online purchases of any type, while 51 percent used a mobile phone to make a purchase and 15 percent bought something via a link from a social media website.

Online 100

Online social media Survey Comparison 100

PYMNTS

AUGUST 14, 2017

The software-as-a-service (SaaS) eCommerce platform is called Sky.Garden, and merchants use its virtual shelves to peddle everything from mobile phones and electronics to fashion, from household items and décor to art, and even safety equipment.

Online 131

Online social media Mobile Software 131