Bank Innovation

JANUARY 25, 2019

BMO Harris Bank is having technical difficulty with the rollout of its new mobile banking app, which is part of a digital revamp of Bank of Montreal’s U.S. A January 16 tweet announcing “new digital enhancements to online and mobile banking” was followed by a slew of customer complaints that spilled over into subsequent […].

Online 170

Online Mobile Operations social media 170

Bank Innovation

FEBRUARY 7, 2019

Wells Fargo customers nationwide are experiencing technical difficulty accessing the San Francisco-based bank’s online and mobile banking services.

San Francisco 170

San Francisco Online Mobile System 170

PYMNTS

JUNE 24, 2020

Adfone’s revenue is generated from advertisers — where mobile in-app spend is projected to be worth as much as $200 billion annually — and is shared with wireless carriers to help reduce mobile users’ phone bills. Drilling down into Adfone’s core market — prepaid mobile phone users — Boroff said “many people in the U.S.

Mobile 201

Mobile Online Payments Video 201

Payments Dive

APRIL 12, 2019

Mobile payment acceptance is leading to rapid change in the restaurant industry, impacting everything from credit card use to delivery and online ordering as well as customer loyalty.

Industry 397

Industry Mobile Payments Cards 397

Perficient

APRIL 4, 2022

Recently, Digital Insurance issued the findings from Keynova Group on the 2022 Mobile Insurance Scorecard. While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing.

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

AUGUST 5, 2020

While video streaming services remain popular, research indicates more consumers are also turning to online gaming and gambling platforms. The Tracker also examines how both fraudsters and online gaming platforms are employing new emerging technologies to muscle bad actors out of these services. Skillz Takes Offline Bowling Online.

Online 278

Online Report Fraud Mobile 278

PYMNTS

NOVEMBER 24, 2020

consumers shifted from dining in to ordering out when the pandemic began and approximately 26 million of these customers plan to keep ordering food online once it ends. . Online engagement differs significantly between more-populated and less-populated areas, for example. Recent PYMNTS research found that 31.6 million U.S.

Online 142

Online Mobile Digital Strategies Strategy 142

PYMNTS

JUNE 8, 2020

The COVID-19 pandemic has led consumers to try digital tools for grocery shopping, and the total number of online grocery orders in the U.S. That month saw 40 million customers head online to shop for groceries, and these customers are expecting their preferred chains to keep up with that shift. . reached a record 62.5

Online 144

Online Mobile Tools Retail 144

PopularBank

DECEMBER 1, 2021

Costs of paying by mail vs. online and mobile banking. On the other hand, mobile and online bill pay from Popular Bank is free and available 24/7. With online payment options: You can still receive paper bills, or view your regular bills online, to examine charges and dispute any irregularities.

Online 98

Online Mobile Fraud Boston 98

PYMNTS

DECEMBER 4, 2020

The bank also processed record-breaking online and mobile payment transactions on Cyber Monday, up nearly 25 percent over 2019. Because of the pandemic, shoppers shifted to online shopping for both discretionary goods and everyday spending. Morgan, said in a blog post on Friday (Dec.

Online 288

Online Data Survey Cards 288

PYMNTS

JANUARY 21, 2021

One common theme amid bank earnings — beyond lofty trading revenues gleaned from Wall Street — has been the increased uptake of mobile banking. Stats from banks, pretty much across the board, have given evidence that consumers have been pivoting to their mobile devices to attend to their everyday financial needs. million individuals.

Mobile 252

Mobile Report Trends Digital Banking 252

Bank Innovation

JANUARY 14, 2019

Mobile and digital users grew at Citigroup last quarter, with mobile growth outpacing overall digital growth, the bank reported today. The message in the earnings numbers released today is that mobile continues to outshine digital in terms of growth, and is the future of banking technology and user experience.

Mobile 170

Mobile Online User Experience Technology 170

PYMNTS

JULY 6, 2020

Online grocery sales growth continued in June as the pandemic continued to shape the way people shopped for necessities like food, according to a new survey by Brick Meets Click. In the last 30 days, the survey found that the number of online sales grew over 9 percent, hitting a record of $7.2 That’s up from $6.6 billion in May.

Online 167

Online US Survey Mobile 167

PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. percent of respondents in an early March survey said they were using their mobile devices to shop more often. The mobile linchpin .

Retail 243

Retail Online social media Mobile 243

PYMNTS

SEPTEMBER 17, 2020

Our online growth is actually representative of a larger shift toward omnichannel shopping where more and more customers are shopping in multiple channels like in-store, online, with services and our vet clinics. Shoppers can place their orders for same-day delivery on PetSmart.com or the PetSmart mobile app.

Online 238

Online Retail US Industry 238

Abrigo

MARCH 15, 2022

Offering Digital Consumer and Commercial Accounts Benefits Financial Institutions Banks and credit unions that enable online/digital account opening win new customers and members and retain existing ones. . Takeaway 1 Many financial institutions are adding or improving online or digital account opening capabilities. .

Online 195

Online Lending Survey Digital Banking 195

Banking Exchange

OCTOBER 20, 2021

Changes in digital habits expected to be permanent The Economy Technology Mobile Online Tech Management Digital Feature Feature3.

Online 78

Online Mobile Management Technology 78

PYMNTS

NOVEMBER 23, 2020

Artificial intelligence (AI) in mobile food ordering: tantalizing. That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. Advanced AI Makes Systems Smarter. Catering to Individual Tastes at Scale.

Mobile 289

Mobile Boston Fraud Colorado 289

Bank Innovation

JULY 15, 2019

Citibank is reporting strong mobile user growth. In a second-quarter earnings call today, the bank reported active mobile users grew 12 percent year-over-year for North America customers (11.4 Meanwhile, online banking grew more modestly, with a 6% increase for North America customers (18.8 […]. million users).

Mobile 186

Mobile America Online Report 186

PYMNTS

DECEMBER 9, 2020

The app-based tool gives salon customers the ability to book their appointments online and also issues reminders. Square just teamed up with DoorDash to give online merchants the ability to fulfill orders with on-demand deliveries.

Tools 283

Tools Online Wyoming Software 283

Payments Dive

NOVEMBER 20, 2018

As cyber attackers develop more sophisticated methods of attacking online sites, security experts and retailers are increasingly focused on protecting mobile shopping and payment platforms to ensure a safe holiday season.

Mobile 370

Mobile Retail Security Online 370

PYMNTS

SEPTEMBER 23, 2020

But George Connors , senior vice president of gaming and sports solutions at Fiserv , told PYMNTS in a recent conversation that other things have remained the same — like online gaming. market as regulatory restrictions were lifted from online gambling in recent years. Giving Consumers What They Want. Keeping Players Safe.

Online 221

Online Security Cards User Experience 221

Bank Innovation

JULY 15, 2019

Citibank is reporting strong mobile user growth. In a second-quarter earnings call today, the bank reported active mobile users grew 12 percent year-over-year for North America customers (11.4 Meanwhile, online banking grew more modestly, with a 6% increase for North America customers (18.8 […]. million users).

Mobile 170

Mobile America Online Report 170

Payments Dive

JANUARY 28, 2020

Lunar New Year has grown to become one of the most important market opportunities in the world of e-commerce. Everyone in the global payment ecosystem needs to consider this holiday shopping period as a metric for global e-commerce performance.

Online 292

Online Mobile Marketing Payments 292

Bank Innovation

FEBRUARY 22, 2018

EXCLUSIVE – With over 28 million digital customers (online and mobile) in 2017, it seems only logical that Wells Fargo is increasing investment in its mobile app.

Mobile 260

Mobile Course Online Technology 260

Bank Innovation

JULY 20, 2017

Banks are taking the battle for millennial customers where it belongs: mobile. Citibank and JPMorgan Chase users will now be able to link cards to PayPal via mobile, allowing customers of both banks to add cards before paying online and in-store via the PayPal mobile wallet, both banks announced today.

Mobile 295

Mobile Millennials Cards Online 295

PYMNTS

JANUARY 13, 2021

The 2020 holiday season was rife with online shopping, which hit a record $188.2 The number of online spending during the two-month holiday shopping period was, for the first time, over $1 billion every day, according to ADI, which shows that the predominant mode of spending over the past year because of the pandemic is likely here to stay.

Online 177

Online Analysis Retail Mobile 177

Payments Dive

NOVEMBER 4, 2019

A House of Commons subcommittee is reviewing whether PayPal can be used to make small, online contributions to political parties that would make it difficult to trace the origins of the payments. PayPal allows users to make secure, online payments using a mobile number or email.

Online 240

Online Mobile Security Payments 240

PYMNTS

NOVEMBER 24, 2020

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. A convenient, yet secure solution could be just a few taps away, however. About The Tracker.

Online 272

Online Report Customer Experience Analytics 272

Bank Innovation

JULY 15, 2019

Citibank is reporting strong mobile user growth. In a second-quarter earnings call today, the bank reported active mobile users grew 12 percent year-over-year for North America customers (11.4 Meanwhile, online banking grew more modestly, with a 6% increase for North America customers (18.8 […]. million users).

Mobile 150

Mobile America Online Report 150

PYMNTS

APRIL 1, 2019

When it comes to online shopping, one of the greatest frustrations for consumers — and friction points for merchants — is having to manually enter credit or debit card information for each purchase. percent of consumers today have account information stored online with at least one or more companies or service providers.

Online 212

Online Cards Mobile Maine 212

Bank Innovation

FEBRUARY 21, 2019

Keeping your money in a bank is common sense at this point, but online banking is – unfortunately – not something many people have grown accustomed to, yet. There are many benefits to explore in this area, and it’s not a bad idea to check out what some online banking services can do for you […].

Online 253

Online social media Operations Security 253

Bank Innovation

OCTOBER 23, 2017

EXCLUSIVE- Point-of-sale financier Affirm today launched its mobile app as it looks to strengthen its online business. The new app will give customers a virtual card that they can use to make online purchases. The app, which Bank Innovation first reported about in August, is available today for download.

Mobile 225

Mobile Online Innovation Cards 225

PYMNTS

NOVEMBER 25, 2020

And when they do spend, consumers will do so online – some of them exclusively. percent said they would do all of their shopping online. The conduit to that spend is split between desktop and mobile devices. Seventy-four percent of holiday shoppers will do so via mobile device; 91.3 A stunning 96.5

Online 176

Online Cards Retail Data 176

PYMNTS

MAY 27, 2020

As PYMNTS found in a recent consumer study, 40 percent of individuals are doing more of their daily retail and transactions online, partly because, well, there’s no other way to do it. It’s a reckoning that that can help them cross the Rubicon toward contactless (and, specifically, mobile) payments. As Good noted, four in 10 U.S.

Mobile 280

Mobile Community Bank Cards Community 280

PYMNTS

OCTOBER 1, 2020

The plastic card, by necessity, is giving way to digital cards, and mobile apps are bringing card-not-present transactions, increasingly, to mobile devices. She noted that mobile app use is up double-digit percentages as of April, when the pandemic shifted so much of everyday life online.

Mobile 266

Mobile Cards Security Fraud 266

PYMNTS

NOVEMBER 3, 2020

Sprinkles , a Beverly Hills, California-based confectioner, was as prepared as a QSR could possibly be for the rush to online ordering, payments, pickup and delivery. Sprinkles adopted online ordering nearly a decade ago for custom cakes and catering. One bakery chain had a leg up when the pandemic changed everything.

ATM 196

ATM Online New York City New York 196