PYMNTS

FEBRUARY 25, 2020

Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years. And in surveys at least, they don’t exhibit much loyalty to FIs.

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Mobile Cards social media Survey 153

PYMNTS

MAY 31, 2017

The study, conducted via online survey, compared the shopping habits of 1,350 “millennial” shoppers (ages 18 to 41) and shoppers from Generation Z (ages 10 to 17). Generation Z is not only powerful on their own, but they are the ones dragging their millennial parents (who prefer to shop online) back into the mall as well,” Efros said.

Millennials 101

Millennials social media Study Retail 101

PYMNTS

JULY 7, 2017

Yes, those born between 1994 and 2002 are starting to push millennials over in terms of shaping commerce and eCommerce trends. From iPads to desktops and smartphones, it seems that interacting with technology has become intuitive for this generation. Get ready, retailers. They appreciate the hands-on experience of shopping in a store.

social media 120

social media Millennials Retail Study 120

NCR

JUNE 29, 2016

More worrisome are the kids who can’t remember a time before social media. And it has to do with the dreaded ‘m’ word: Millennials. When it comes to millennials, however, it’s very different. According to Gallup’s most recent report , barely 25% of all millennials feel an emotional attachment to a brand.

Millennials 45

Millennials social media Video Tools 45

Insights on Business

JUNE 14, 2017

; increasingly sophisticated security threats; and, most recently, shifting customer expectations driven in large part by millennials. Millennials are a fastidious breed. They are tech savvy, mobile and social. More than ever – millennials seek customized experiences without a corresponding increase in prices.

Marketing 156

Marketing social media Millennials Customer Experience 156

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

DECEMBER 21, 2016

Americans, especially millennials, are hungry for restaurant innovation. According to a report on restaurant technology usage from Technomic, 79 percent of restaurant customers surveyed agree that technology improves their experience at an eatery.

social media 100

social media Survey Retail Technology 100

Independent Banker

OCTOBER 29, 2014

Out of Mom and Dad’s basement, millennials are primed to become your next best customers. And technology is important to him. Bauhs is on the tail end of the “millennial” generation, which is commonly defined as those born between 1980 and 2000. Millennials are much more interested in their work-life balance.”.

Millennials 110

Millennials Community Bank social media Community 110

PYMNTS

JANUARY 11, 2017

Indeed, as previously reported by PYMNTS , the beauty industry has become ruled by millennials, women between the ages of 18 and 34 being the main buyers, according to a survey by TABS Analytics. According to a release, the platform will continue to focus on its mission “to uplift, empower and validate women across the globe.”

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social media Millennials Online Maine 100

PYMNTS

SEPTEMBER 16, 2019

Retailers scour social media to find influencers and designer bellwethers to turn trends into sales. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. consumers shop and pay — today and in the future.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. A separate survey from management consulting firm Bain & Co. It has also meant working in anticipation of the changing needs of millennial users.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

Independent Banker

NOVEMBER 13, 2014

Out of Mom and Dad’s basement, millennials are primed to become your next best customers. And technology is important to him. Bauhs is on the tail end of the “millennial” generation, which is commonly defined as those born between 1980 and 2000. Millennials are much more interested in their work-life balance.”.

Millennials 87

Millennials Community Bank social media Community 87

Independent Banker

FEBRUARY 24, 2016

Three ways millennials could accelerate FinTech trends in 2016. When it comes to finance, millennials are a generation known to be conservative in spending and distrustful of financial institutions. Thus, it’s not shocking that millennials are a driving factor in the growing financial technology, or FinTech, movement.

Millennials 70

Millennials San Francisco Bitcoin cryptocurrency 70

PYMNTS

JANUARY 15, 2019

15) that it has launched a global initiative, She’s Next, Empowered by Visa, which seeks to support the advancement of women-owned small businesses around the world through shared research, experience and technologies. These entrepreneurs would like to sharpen their social media skills to broaden reach and grow their firms.

Atlanta 189

Atlanta New York social media Community 189

Accenture

MAY 7, 2019

And it’s not just millennials who are thinking of jumping ship. However, this isn’t just a frustration for your average millennial. Adverse media screening: Banks can use online vendor software to look for adverse mentions of the potential customer across a variety of traditional and social media.

Customer Experience 178

Customer Experience Online Millennials social media 178

PYMNTS

MAY 3, 2016

According to researchers, the upcoming presidential election is a top concern for small business owners; a quarter of those surveyed cited the election as their primary concern for their business, even more than competition, hiring staff, retaining talent and regulation.

Capital 100

Capital social media Leadership Millennials 100

PYMNTS

AUGUST 7, 2018

The payments provider and news and research firm collaborated on the new Contextual Commerce Report , with findings based on a survey of more than 2,000 consumers throughout the United States. I thought it was late 20s, early 30s, more focused on the millennials, who are open to different types of technology, and who adopt quickly,” she said.

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Meeting social media Report Retail 110

PYMNTS

OCTOBER 5, 2017

Notable players in the FinTech P2P space include Square Cash and PayPal-owned Venmo, which has gained popularity for incorporating social media elements to appeal to younger consumers while helping users overcome the “ awkwardness of money ,” as the company likes to say. Selling Parents (And Their Millennial Kids) on P2P.

Millennials 100

Millennials social media Survey Payments 100

Banking 2020

NOVEMBER 27, 2015

No one understands this trend better than those pesky millennials. These digital-heavy, mobile-savvy youngsters feel free to eschew brand loyalty and shop around for options on a whim, and the constant emergence of new technologies supports fickle habits. At the same time, credit unions chalked up 3% growth in new millennial customers.

Millennials 40

Millennials Survey social media Online 40

Long Lasting Ideas

JANUARY 5, 2015

A whopping 63 percent of millennials (ages 18 to 29) don’t have a credit card, according to a survey commissioned by Bankrate and compiled by Princeton Survey Research Associates International. The same Economist article pointed out that one in 10 millennials have hung up in frustration when dealing with call centers.

Marketing 40

Marketing Millennials Community Bank social media 40

PYMNTS

AUGUST 26, 2019

Retailers looking to engage tech-savvy millennials and Gen Z consumers are quickly doubling down on their efforts to offer more visual content and enhance the discoverability of their products and services. Users can screenshot products found on Instagram , Pinterest or similar social media apps.

Millennials 185

Millennials Retail Tools social media 185

PYMNTS

NOVEMBER 27, 2018

Older millennials and Generation Xers spent the most, with their average purchase sizes coming in at $413.05. Retailers’ investments in technology continued to pay off, with consumers shopping on all platforms throughout the weekend. on gifts and other holiday items during the five-day shopping period. Of that, $217.37

Millennials 149

Millennials social media Retail Survey 149

PYMNTS

JANUARY 14, 2021

One survey determined that 19 percent of failed deliveries stem from erroneous delivery addresses, for example, and 66 percent of respondents cited address accuracy as key to their business operations. Businesses also use geocoding surveys as marketing and logistics tools to analyze certain markets or improve shipping processes.

Analytics 170

Analytics Data Study Millennials 170

Gonzobanker

DECEMBER 22, 2015

It’s nice to see somebody passionate about using new payments technology to make banking easier and cheaper for the financially disadvantaged. No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond). Not even close. .

Community Bank 60

Community Bank Apple Community Technology 60

PYMNTS

OCTOBER 30, 2019

Its FinTech-focused charge is to, according to both companies, create new products, services and technologies that hit both shopping and consumer financial services. As well, such tech — that is, the marriage of FinTech and retail technology — could help her manage her spending as she plans those lists and even shops inside Walmart stores.

Retail 110

Retail social media Fintech Study 110

PYMNTS

NOVEMBER 23, 2016

Astound Commerce just released a Holiday Report infographic based on a survey that reveals key insights into consumers’ shopping behavior, in-store preferences and social commerce actions. Millennials are projected to be a massive driver of revenue, with a combined purchasing power of over $200 billion.

Millennials 100

Millennials social media Survey Retail 100

CB Insights

SEPTEMBER 4, 2019

Popular media coverage of millennials often fixates on the industries the generation is allegedly killing and their supposed fiscal irresponsibility. Some industries benefiting from millennials’ increased spending power, such as travel, reflect well-worn Gen Y tropes like the general preference for “experiences” over things.

Millennials 78

Millennials Industry Branding social media 78

PYMNTS

JULY 1, 2016

Digitally driven consumers need more than just an emailed survey or online flyer for meaningful engagement with brands. Andy Kulina: I think what’s happened in the last 10 years is that social media has really changed the way that everybody communicates with each other, especially across digital channels.

Branding 106

Branding social media Examples Google 106

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. In some cases, the technological changes inspired by Covid-19 will come in the form of an acceleration of existing trends — for example, industrial automation and contactless payments. Teletherapy.

Industry 101

Industry Technology Online Video 101

CB Insights

JULY 17, 2018

Instead, new millennial-inspired and tech-infused dining trends have been emerging across the US and internationally. The old guard of American dining are switching up their games to compete: McDonald’s is adding self-serve kiosks to many of its franchises, upping the ante with mobile order technology. Dining out.

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San Francisco California United States CA 69

CB Insights

OCTOBER 23, 2018

Consumers are now buying CPG goods online, via mobile, at the office, through on-demand delivery, in meal kits and personalized services, by using smart home and voice technology, and more. Traditional VC firms and even technology companies have also moved into CPG investments. Startups are marketing to millennial employees at work.

Branding 73

Branding Industry Retail Strategy 73

CB Insights

JUNE 4, 2019

Fueled by social media, consumers want to get a hold of the latest trends as quickly as possible, and retailers must rapidly increase production to meet demand. 3D printing technology could also help automate the manufacturing process. Source: Ellen MacArthur Foundation. Source: Sewbo . Source: Under Armour .

Industry 78

Industry Branding Examples Innovation 78