PYMNTS

FEBRUARY 7, 2017

While most millennials were brought up in the age of the computer, baby boomers can remember a time when they weren’t surrounded by technology. It’s a peculiar dichotomy to compare millennials to their parents’ generation, the baby boomers. million of the borrowers, up from 700,000 a decade earlier.

Millennials 100

Millennials social media Boston New York City 100

PYMNTS

DECEMBER 1, 2016

More than one out of four millennials carry less than $5 cash with them. And according to another study, nearly 20 percent of millennials have not used cash in two months. With a fifth of millennials already rarely using cash, it is clear that this is happening relatively rapidly,” said Kalle Marsal, CMO of Mitek.

Millennials 100

Millennials Trends Study Groups 100

PYMNTS

NOVEMBER 4, 2019

From counterfeiting to identity theft to phishing attacks, digital fraud takes many forms — and online shopping continues to make consumers and merchants vulnerable to such attacks. According to a new LexisNexis study , overall retail fraud attempts doubled year-over-year and tripled since 2017. By its measures, merchants pay $3.13

Fraud 124

Fraud Retail Online Study 124

PYMNTS

SEPTEMBER 19, 2016

The saying that it’s better to give than receive might not be totally lost on millennials , because most millennials are planning on spending significantly more this holiday season than last year. So, what are millennials going to spend their money on this holiday season?

Millennials 100

Millennials Survey Video Mobile 100

PYMNTS

MARCH 30, 2016

But just when the last iPods started giving way to entirely online streaming services, millennial audiophiles suddenly fell back in love with vinyl records — a music format they never even knew growing up. How curious, it seems, that a similar thing is happening between millennial shoppers and mobile and physical coupons.

Millennials 100

Millennials Mobile Study Retail 100

PYMNTS

SEPTEMBER 20, 2019

Sales of counterfeit goods, particularly on third-party sites that facilitate transactions between individual buyers and sellers, have skyrocketed with the advent of online shopping. Online Luxury and the Importance of Authentication. Millennials and Gen Z are driving the growth of the secondhand market and eCommerce, generally.

Online 118

Online Millennials Community Fraud 118

PYMNTS

DECEMBER 6, 2019

Consumers — especially millennials and Generation Z — are looking for new commerce experiences during the 2019 holiday season. The Tracker also explores how the payment preferences of younger generations — such as bridge millennials, millennials and Gen Z — may be well-suited for utilizing BNPL.

Millennials 219

Millennials Payments Retail Apple 219

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Online Resale. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 billion per year to fake online sales.

Online 101

Online Fraud Branding social media 101

PYMNTS

JANUARY 31, 2018

In online banking, 40 percent abandonment is … intolerable. As many as four in 10 consumers have at some point in their journey into online banking found the process frustrating enough to give up, as estimated by Signicat. In life, 40 percent of anything is a lot. And the frustration level has grown.

Online 153

Online Security Course Mobile 153

PYMNTS

NOVEMBER 5, 2018

New online holiday shopping projections from Adobe have found that eCommerce in the United States during that period will increase 14.8 Offline And Online Cozy Up. Among them is the appeal of offline-and-online shopping combinations. It’s easy to overestimate millennials’ engagement with technology,” he said.

Retail 179

Retail United States Millennials Study 179

PYMNTS

SEPTEMBER 16, 2019

In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. The group’s connected commerce behaviors are well-documented in the annual PYMNTS/Visa How We Will Pay 2019 study released just today. This group of 60 million U.S.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

MARCH 17, 2020

Shopping has always been highly visual , and online shopping is no different. Visual search technologies could help eCommerce brands gain the edge they need to engage customers and — more importantly — make purchases. Shopping online is second nature for most consumers, especially millennials and Gen Z.

Retail 143

Retail Millennials Tools social media 143

PYMNTS

OCTOBER 1, 2019

The study found that consumers’ interest in contactless payments was up 5.4 In paying for their retail purchases online and in store, in terms of the overall respondent pool, 9.6 percent of the bridge millennials and 42.2 percent of the bridge millennials and 42.2 percent of bridge millennials were interested, up from 35.4

Millennials 140

Millennials Payments Study Groups 140

PYMNTS

DECEMBER 11, 2019

Consumers are beginning to express more preferences regarding their buying and selling experiences on online marketplaces, which are seeing an increased amount of competition in the market as they attempt to hold onto their customer bases. Technology and social media company Facebook is also growing more involved in the sharing economy.

Marketing 132

Marketing Millennials social media Case Study 132

Perficient

FEBRUARY 18, 2021

However, one of the main drivers is their weaknesses are exposed now more than ever with folks driven online with Covid-19 and expecting the same level of service they typically get at say their local bank. case study that Perficient worked with a client on, followed by ways the trend and case could be applied to the financial services space.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

OCTOBER 19, 2018

Millennials are credited as the digital generation, leaving their parents and grandparents behind, even though a majority of consumers over the age of 60 are banking online and regularly interacting with chatbots. Millions of students travel the world to study, though paying for that education is stunningly complex in some quarters.

Data 152

Data Study Millennials Online 152

PYMNTS

AUGUST 31, 2017

A study that Colloquy issued earlier this year entitled “Shopping by Generation” revealed that baby boomers are the generation most likely to boycott a retailer if they have a negative shopping experience, according to Chain Store Age. Millennials. Almost 41 percent of millennials shop online at least once a week, and 62.2

Retail 147

Retail Millennials Study Trends 147

PYMNTS

MAY 31, 2017

Well, duh – but only if they can bring all of their friends, carried in their pocket and amplified via an acceptable Wi-Fi signal at the mall, says a new study by HRC Retail Advisory. However, millennials and Generation Z shoppers took their inspiration from different places.

Millennials 101

Millennials social media Study Retail 101

PYMNTS

MAY 18, 2020

Sometimes that tipping point comes when technology is available and cheap enough for everyday people to embrace. What might be surprising is the number of consumers who will continue their new online habits. It took about 15 years for 5 percent of retail sales to shift online, then another 10 to shift another 5 percent.

Online 183

Online Retail Millennials Study 183

PYMNTS

JULY 24, 2019

And it’s not just millennials. I know that [the space often] gets lumped with millennials, but it’s really cross-generational. Many platforms are looking to advanced learning technologies like artificial intelligence (AI) for more personalization as competition in the space grows.

Case Study 110

Case Study Study Mobile Millennials 110

PYMNTS

JANUARY 18, 2017

According to a new study by Clearhead , more than 33 percent of the 144 North American eCommerce executives polled say they don’t employ personalization technology. However, 64 percent say they do use marketing technology to support the retailers’ personalization efforts. At the same time, personalization is a touchy subject.

Retail 100

Retail Millennials Study Technology 100

PYMNTS

MARCH 23, 2017

In a press release announcing the results of its study, Vantiv said that while Gen Xers and baby boomers aren’t joining subscription services at a fast clip, millennials are. Vantiv found that more than 70 percent of millennials have a product subscription, while 89 percent have a service subscription.

Millennials 124

Millennials Online Study Strategy 124

NCR

MARCH 22, 2017

Today, millennials are the largest generation in the United States – and their levels of entrepreneurship are unprecedented. Millennials are starting more businesses than previous generations, and they’re starting them at a younger age than their predecessors.

Millennials 49

Millennials Innovation Digital Banking Security 49

PYMNTS

JULY 1, 2020

Despite the surge in mobile payments and online banking , no one is predicting the disappearance of traditional banks and their brick-and-mortar branches. . The rate rises to 60 percent among bridge millennials, those between the ages of 30 and 40. . The results? This prospect represents risks and opportunities for FIs.

Survey 183

Survey Cards Millennials ATM 183

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

JULY 7, 2017

Yes, those born between 1994 and 2002 are starting to push millennials over in terms of shaping commerce and eCommerce trends. The buying power of Gen Z comes out to $44 billion, according to an IBM and National Retail Federation study. Get ready, retailers. They appreciate the hands-on experience of shopping in a store.

social media 120

social media Millennials Retail Study 120

PYMNTS

JANUARY 21, 2021

Recent studies have found that debit issuers lost approximately $1 billion to fraudsters targeting transactions at the physical POS or ATMs in 2019 — and this was before the ongoing pandemic expanded fraudsters’ opportunities to launch their schemes. A PYMNTS study on U.S. Debit And The Fraud Catch .

Fraud 148

Fraud Strategy Study Cards 148

NCR

FEBRUARY 16, 2016

There’s nothing more suitable for technology disruption than traditional small business banking. And there’s no better way to target Millennial entrepreneurs than with the technology they crave to help them in their business pursuits. And 77 percent of them said that technology makes them feel “more in control.”.

Millennials 40

Millennials Study Retail Community Bank 40

PYMNTS

SEPTEMBER 3, 2020

One study during the pandemic’s early stages found that 47 percent of consumers were forgoing dining out, likely due to a combination of financial and health worries. Providing unique options as well as adding personal elements can keep in-store and online customers loyal. The Next Stage Of Online Order-Ahead.

Management 130

Management System Millennials Study 130

PYMNTS

MARCH 3, 2020

Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications.

ATM 151

ATM Fraud Study Regional 151

NCR

FEBRUARY 17, 2016

Millennials are broke, burdened with too many college loans and living in their parents’ basements. In fact, Millennials ( who most define as those born between 1980 and the mid 2000s) contribute $1.3 In fact, Millennials ( who most define as those born between 1980 and the mid 2000s) contribute $1.3 Actually, they do.

Millennials 40

Millennials Study Mobile Training 40

PYMNTS

OCTOBER 30, 2019

Online tools are saving customers time on acquiring goods and services. Marketplaces (as well as financial services firms, grocery retailers and other businesses), therefore, must step up their protections against the wave of online attacks. Tackling Millennials’ $71M eCommerce Fraud Problem. over the past two years.

Fraud 101

Fraud Millennials Resources Tools 101

PYMNTS

NOVEMBER 15, 2019

The upcoming holiday shopping season is expected to break records in online spending, according to a study by Adobe Analytics. Per Adobe, this holiday season consumers will spend 20 percent more with their smartphones than last year, for $14 billion in total, accounting for 36 percent of all online sales. Nearly half (46.3

Retail 128

Retail Mobile Millennials Tools 128

Bank Innovation

JUNE 21, 2016

Make no mistake, Bank of America is committed to mobile, and reveals more about its work on the platform than most banks. One example is the inclusion of BofA’s mobile check deposit figures in its quarterly earnings call. Few, if any of other banks, lay it out so starkly. That’s why Read More.

America 210

America Mobile Study Examples 210

PYMNTS

NOVEMBER 15, 2019

The upcoming holiday shopping season is expected to break records in online spending, according to a study by Adobe Analytics. Per Adobe, this holiday season consumers will spend 20 percent more with their smartphones than last year, for $14 billion in total, accounting for 36 percent of all online sales. Nearly half (46.3

Retail 124

Retail Mobile Millennials Tools 124

PYMNTS

JUNE 1, 2020

That means thinking about what online banking and payment methods they offer in a fundamentally different light, a shift in digital transformation strategies that could have widespread effects on what products they expand upon or which they leave behind post-pandemic.

Digital Banking 136

Digital Banking Delaware Tools Mobile 136

PYMNTS

NOVEMBER 27, 2017

It’s time to shift gears when it comes to a commonly held perception about millennials and vehicle ownership. After years of believing millennials were disavowing the practice, recent studies indicate the millennial generation is kicking the tires on the concept of owning or leasing their own set of wheels after all.

Trends 120

Trends Mobile Millennials Payments 120