PYMNTS

NOVEMBER 20, 2020

Getting the customer service angle right is so crucial to CUs’ success that many CUs are investing in emerging technologies to help them better hit their marks. Using AI to Meet Members’ Needs. Meeting members’ needs also entails understanding distinct generational preferences.

Technology 253

Technology Indiana Michigan Tools 253

PYMNTS

SEPTEMBER 18, 2020

Online marketplaces are the digital storefronts helping small to mid-sized businesses survive — but adding real-time settlement into the mix can help them thrive. And 60 percent of surveyed firms selling across online marketplaces would take their business to one that offers real-time settlement.

Online 354

Online Survey Maine Study 354

Bank Innovation

OCTOBER 14, 2016

On this week’s episode of Breaking Banks, host Brett King is joined by four panelists from the fintech world to discuss the intersection of government oversight, technology, and finance. The five weigh in on these issues, especially in regard to regulation, and what can be done to solve the problems of Read More.

Technology 150

Technology Meeting Regulation Fintech 150

PYMNTS

JUNE 25, 2020

GE Appliances (GEA) has introduced what it’s calling a smart technology to improve a product’s life cycle. SmartHQ Solutions, GEA said in a Thursday (June 25) announcement , is the first solution in the industry to connect these technologies. “In

Technology 176

Technology Management Meeting Branding 176

PYMNTS

JULY 10, 2018

Use of online banking portals for corporates is ubiquitous — 99 percent of executives recently surveyed by JPMorgan said they conduct business banking online. Most survey respondents told JPMorgan that, though they conduct banking online, there are some processes that require in-person or over-the-phone interactions with their banks.

Online 100

Online Meeting Survey Analysis 100

PYMNTS

JANUARY 13, 2021

The pandemic’s onset triggered a mass migration of consumers to online channels to meet their everyday shopping needs, with merchants following suit. Los Angeles-based logistics online marketplace Cargomatic is one firm that saw supply chain conversion accelerate immediately with the pandemic-induced surge in online sales.

Meeting 147

Meeting Los Angeles Resources Online 147

PYMNTS

OCTOBER 8, 2020

To that end, in Europe, Czech firm Nulisec has debuted an online B2B marketplace focused on European retailers — geared toward improving sales and procurement processes. In an interview with PYMNTS, CEO Lukas Pham said online marketplaces address several pain points. “At The digital shift may transform retail storefronts in Europe.

Online 195

Online Retail Marketing System 195

Abrigo

JULY 5, 2020

Key Takeaways Credit unions participating in the Paycheck Protection Program (PPP) found that the right technology helped them serve business members when they needed help and also gain new members. Technology can facilitate delivery on credit unions' brand promise of relationship-based services. get started.

Technology 195

Technology Lending Capital Meeting 195

PYMNTS

JANUARY 12, 2021

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. Online Holiday Sales Topped $1 Trillion . The company is rolling out Loyalty Management at a time when online retail sales are booming.

Online 279

Online Management Retail Study 279

PYMNTS

JANUARY 28, 2021

The rest are more inclined toward digital native shopping experiences in which they shop online and have products delivered to their homes.”. edition found that “merchants with the highest scores offer a balance of online and in-store sales,” the new U.K. Similar to how the U.S. Similar to how the U.S. They do suggest that U.K.

Meeting 176

Meeting Study United States Online 176

PYMNTS

NOVEMBER 3, 2020

Quick-service restaurants (QSRs) that were behind the curve on digital technologies have quickly pivoted to enable touchless payments and delivery. Sprinkles , a Beverly Hills, California-based confectioner, was as prepared as a QSR could possibly be for the rush to online ordering, payments, pickup and delivery.

ATM 196

ATM Online New York City New York 196

ABA Community Banking

SEPTEMBER 28, 2020

With the pandemic lingering like a houseguest who refuses to go home, it’s reassuring to know that we can meet a full range of customers’ needs with the help of online and digital technologies. The post Supporting Our Community with the Help of Technology appeared first on ABA Banking Journal.

Community 105

Community Technology Meeting Online 105

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Your Digital Transformation Journey Seeing the world through your customers’ eyes is the best way to meet their needs.

Digital Strategies 419

Digital Strategies Strategy Customer Experience Report 419

PYMNTS

JANUARY 26, 2020

government told Reuters that the DOJ is summoning a broad array of concerned factions to a meeting to evaluate the fate of Section 230 in the Communications Decency Act of 1996. Some Republicans fear that Section 230 could stop them from taking action against online platforms that delete conservative political content.

Online 150

Online Company Meeting Study 150

PYMNTS

MAY 20, 2020

Business survival amid the global pandemic has been a challenge but some brands were able to leverage the situation by tapping technology and turning lemons into lemonade. We were able to sell that to our guests online.”. Local Cantina in Ohio used Paytronix to sell margaritas to go.

Meeting 134

Meeting Florida Ohio Texas 134

PYMNTS

MAY 21, 2020

To democratize access to online commerce technology for small companies, Software-as-a-Service (SaaS) firm Ecwid has notched $42 million in a funding round led by Morgan Stanley Expansion Capital as well as PeakSpan Capital, according to an announcement.

Technology 136

Technology Capital Software Online 136

Bank Innovation

DECEMBER 14, 2018

What is the best way to make solutions for the fintech sector meet the high requirements of challenging customers, especially while every bank is rushing towards digitization? Ever-newer technologies are currently presented by […].

Technology 186

Technology Meeting Trends Fintech 186

PYMNTS

APRIL 30, 2020

This shift to primarily digital comes with some perks, such as easier transactions and more connectivity for CU members, but it also means an increase in online payment volume that represents an irresistible opportunity for fraudsters. Around The Credit Union World. Deep Dive: Emerging CU Fraud Threats And How Data Analytics Can Help.

Data 188

Data Meeting Arizona Analytics 188

PYMNTS

OCTOBER 28, 2019

Alphabet recently held a secret, closed-door meeting with shipping companies like FedEx during what it called the Alphabet Advanced Logistics Summit, according to a report by CNBC. The purpose of the meeting was to talk about potential investments in the field, and new strategies regarding logistics and delivery.

Meeting 101

Meeting Analytics Strategy Technology 101

PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Digital Technologies Under COVID-19. British FI Nationwide U.K. Several U.K.

Technology 248

Technology ATM Video Tools 248

PYMNTS

OCTOBER 28, 2019

Alphabet recently held a secret, closed-door meeting with shipping companies like FedEx during what it called the Alphabet Advanced Logistics Summit, according to a report by CNBC. The purpose of the meeting was to talk about potential investments in the field, and new strategies regarding logistics and delivery.

Meeting 100

Meeting Analytics Strategy Technology 100

Bank Innovation

MARCH 15, 2018

The bot, announced today, was created in partnership with conversational banking technology company Finn.AI. EXCLUSIVE – Welcome BMO Bolt, Bank of Montreal’s virtual assistant on social media platform Facebook Messenger. BMO customers shouldn't get too excited about handing over control of their financial lives to the bot yet, though.

social media 306

social media Meeting Technology Company 306

Bank Innovation

JUNE 11, 2018

While many businesses have goals, few are moving towards them as successfully as Instabank. In its two years of operation, it has already issued loans totaling over $370 million in Norway and expanded into Finland.

Meeting 186

Meeting Technology Lending Operations 186

PYMNTS

MARCH 31, 2020

While the online car sales business has struggled like most non-essential retailers amid the coronavirus pandemic, there are signs of life, according to new research from automotive digital solutions provider Cars.com. Shoppers are handling price negotiations (48 percent) and financing (42 percent) online. automotive industry.

Online 141

Online Millennials Survey Tools 141

Bank Innovation

FEBRUARY 6, 2017

Companies from a wide range of fintech are finalists in the demo contest at Bank Innovation 2017, the event announced today. The finalists were chosen from applicants from around the world. A total of 12 companies will demo at Bank Innovation. The winning startup will be named Best in Show. Read More.

Innovation 150

Innovation Meeting Technology Fintech 150

PYMNTS

JULY 16, 2020

Online learning is likely to become even more prevalent in the months ahead, with many summer camps canceled and questions remaining about how schools will reopen in the fall. The global market for online learning services was projected to grow 28.6 We’re able to monitor and control the meetings for safety,” Nathoo said. “We

Online 130

Online Exercises San Francisco Course 130

PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. billion online in Q2 2020. percent of respondents in an early March survey said they were using their mobile devices to shop more often.

Retail 243

Retail Online social media Mobile 243

Bank Innovation

NOVEMBER 14, 2017

The finance landscape is witnessing some significant changes and disruptions due to fintech companies, blockchain technology, and AI. Innovation in this highly regulated field is necessary, and even giants are rising to the challenge and trying to get more customer-friendly, agile or at least aligned to the new standards set by start-ups.

Innovation 284

Innovation Meeting blockchain Regulation 284

Independent Banker

NOVEMBER 1, 2021

Healthy long-term banking relationships begin with the ability for financial institutions to provide a personalized online account opening experience that offers insight and recommendations for products and services that fit the unique financial needs of customers. Technology has redefined how we connect with consumers.

Online 91

Online Tools Video Technology 91

PYMNTS

SEPTEMBER 5, 2019

FPL Technologies, an Indian startup that is less than a year old, has raised $4.5 Anurag Sinha, co-founder and CEO of FPL Technologies, said his company will build a full-stack solution to completely reinvent the process of obtaining credit cards in India. Another problem is the lack of security when shopping online with a credit card.

Technology 128

Technology Cards Capital Security 128

PYMNTS

MAY 2, 2020

Influencers have had a rough couple of weeks, as consumers’ tastes have rapidly drifted away from the high-gloss, incredibly curated and aspirational Insta-lifestyle that only a month or two ago was a staple of online life in the U.S. “It sucks, but if everyone does their part, the quicker this will be over!

Meeting 195

Meeting social media New York Trends 195

PYMNTS

APRIL 29, 2020

Banks have not faced issues in fulfilling their obligations to their various customers, Caldeira said, and technology has not proved a hindrance to meeting demand as businesses and individuals look for increased assistance in navigating a new reality of digitally delivered financial services. Bit by bit.

Technology 142

Technology System Meeting Resources 142

Abrigo

OCTOBER 7, 2016

Have you purchased anything online recently? The benefits of utilizing e-commerce technology are readily apparent to us because they are personal: We find what we are looking for; we find it at a cheaper price; we can get it more quickly. Leaders reap multifaceted benefits from the technology tools they adopt,” BCG’s report said.

Technology 170

Technology Boston Software Study 170

PYMNTS

OCTOBER 23, 2020

Many of these shifts follow consumer trends that have been ramping up for several years, with customers doing more of their shopping online, seeking faster deliveries and picking retailers that craft personalized experiences. Online shoppers are meanwhile anticipating faster delivery times and more personalized reward and loyalty programs.

Meeting 131

Meeting Payments Retail Study 131

PYMNTS

JUNE 3, 2019

PayPal announced on Monday (June 3) the launch of the PayPal Commerce Platform, which is designed to meet the needs of marketplaces, eCommerce solution providers and crowdfunding platforms. The platform also aims to simplify compliance and help merchants meet the changing regulatory demands in the more than 200 markets in which it operates.

Online 206

Online United States Meeting Tools 206

PYMNTS

JANUARY 16, 2019

Bebe, eCommerce, online store, loyalty program, clubbebe, website, online shopping, women’s fashion, women’s clothing, retail, news. The retailer bebe has launched a new online store and an enhanced customer loyalty program, partnering with Branded Online on both projects.

Online 113

Online Branding Retail Customer Experience 113

PYMNTS

JUNE 8, 2020

The COVID-19 pandemic has led consumers to try digital tools for grocery shopping, and the total number of online grocery orders in the U.S. That month saw 40 million customers head online to shop for groceries, and these customers are expecting their preferred chains to keep up with that shift. . reached a record 62.5

Online 144

Online Mobile Tools Retail 144