PYMNTS

MARCH 30, 2020

Retailers are dutifully speaking with their payment service providers (PSPs) and industry partners to adhere to these shifts, but they must also keep their customers’ experiences in mind. retailer trade group, Retail Industry Leaders Association ( RILA ), told PYMNTS in a recent interview. Retailers And Data’s Role .

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United States Retail Customer Experience Data 131

PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. User experience, seamless checkout, payment process, chat and security are just a few that need to be buttoned up. It’s different.

Retail 144

Retail Customer Experience social media User Experience 144

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 127

Retail social media Online Mobile 127

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 114

Retail social media Online Mobile 114

PYMNTS

JULY 21, 2017

No longer are retailers working with marketers to figure out a way to mass market products and services. With the advent of connected devices in the palm of almost every consumer’s hand, the retail ecosystem has certainly seen a shift.

Retail 137

Retail social media Customer Experience Boston 137

PYMNTS

JULY 13, 2016

Move over millennials , there’s a new kid in town that is about to become nearer and dearer to retailers’ hearts: Gen Z. Gen Zers are also cautious of shopping at retailers who have had past security breaches, according to the study, with 59 percent saying they would purposely avoid shopping at such retailers.

Study 100

Study Millennials Retail social media 100

PYMNTS

DECEMBER 17, 2020

FreedomPay said it is “rapidly expanding on a global scale” in such markets as retail, eCommerce, hospitality and food and beverage. FreedomPay’s robust solutions across payments, security, identity, and data analytics are available in-store, online and on-mobile,” the press release said. Today, they’re pretty much everywhere.”.

Fraud 174

Fraud Payments Philadelphia social media 174

PYMNTS

APRIL 1, 2020

While it is the only option for many retailers, eCommerce is running into its own limitations under the pressure of the COVID-19 crisis. The most concerning news about those limitations comes as retailers get a handle on how and why eCommerce orders have spiked since stores started closing at the end of February.

social media 216

social media Retail Michigan Strategy 216

PYMNTS

SEPTEMBER 30, 2019

These laws were meant to make online sellers face sales tax requirements similar to those for retailers with on-the-ground locations, putting both types of businesses on equal footing. Retailers in high-tax states have largely not been able to build themselves up or expand online beyond their local markets to the same extent, Rogers said. .

Retail 109

Retail Taxes Virginia South Dakota 109

PYMNTS

AUGUST 6, 2020

The offering was led by Morgan Stanley, Barclays, Jefferies Financial Group and KeyBanc Capital Markets, Bloomberg reported, with the company trending on the Nasdaq under the symbol BIGC. The most common users, according to Bloomberg, include fashion, health and beauty, food and beverage and manufacturing and automotive retailers.

Software 194

Software social media Austin Texas 194

PYMNTS

SEPTEMBER 9, 2020

But the challenge for retailers now is deciding what to do next, Amazon Pay Chief Marketing Officer Kelly Wenzel told Karen Webster in a recent conversation. Wenzel told Webster that what retailers need to think about is those things that actually aren’t going to change in an environment where it feels like everything is changing.

Branding 220

Branding Online Retail social media 220

Bank Innovation

JANUARY 28, 2019

BMO Harris Bank did itself a favor by being responsive to questions and criticism on social media from customers locked out of their digital accounts with the bank this past week, according to Adrenaline, an experience design company.

social media 186

social media Chicago Mobile Company 186

Accenture

OCTOBER 3, 2017

The drive towards open banking gives them a direct line into a potentially lucrative market. And, crucially, it’s a market where they’re well placed to deliver the flexible, personalized experiences consumers demand. Trust in online platforms and social-media companies as providers of payments services is low. So why not?

social media 151

social media Millennials Online Fraud 151

Perficient

SEPTEMBER 29, 2020

They feel the threat of Amazon and other retail giants moving into their space, and they want to fight back. The problem is: While there’s a lot healthcare can learn from retail, it’s also true that much about retail doesn’t work in healthcare. And how can marketing build toward it? Strong data hygiene and security.

social media 294

social media System Retail Online 294

PYMNTS

JULY 13, 2020

” But Sung Tae-yoon , an economist with Yonsei University, warned that taxing cryptocurrencies could slow the country’s tech markets. Celebrities including Floyd Mayweather and DJ Khaled backed the project on social media. And, the U.S. Abra, which works by letting users bet on price movements of listed U.S.

Taxes 170

Taxes Bitcoin Capital cryptocurrency 170

PYMNTS

FEBRUARY 5, 2020

Looks like the digital advertising and marketing sectors are in for a reckoning. In the middle are the consumers whose data fuels eCommerce, social media and basically the entire internet as we know it. It won’t be easy, and some players see it as ultimately handing even more market-making power to Google, Apple and Facebook.

Google 288

Google Data Regulation social media 288

PYMNTS

DECEMBER 12, 2019

The China Securities Regulatory Commission , China’s security watchdog, is setting up a technology regulation bureau and will announce Yao Qian as its new department chief, the Chinese business publication Caijing said on Wednesday (Dec. 11), as reported by Coindesk. It would then use the information to recommend products.

Bitcoin 131

Bitcoin Fraud Regulation social media 131

PYMNTS

MARCH 25, 2019

Apple reportedly said that the service will not allow advertisers to track what subscribers are reading, which means no targeted ads based on consumed news stories, as is the case with social media. As PYMNTS has regularly documented, subscription eCommerce is among the hottest areas of digital retail.

Apple 100

Apple Retail California social media 100

Perficient

NOVEMBER 19, 2020

What information is easily obtainable via social media, making it less useful for KYC and security purposes? How integrated are marketing and digital? Retail customer acquisition in a physical, siloed world costs an average of $280. Does our mobile app perform well under all conditions?

social media 309

social media Customer Experience Knowledge Base Mobile 309

PYMNTS

JUNE 3, 2016

These days, retail merchants must reach customers, both in-store and online, securely and conveniently. Now that merchants are more responsible for fraud that happens in their stores, he said, “it’s our responsibility to teach them about these tools, like EMV, that can secure them and secure their businesses.

Retail 100

Retail Apple Fraud Online 100

PYMNTS

SEPTEMBER 27, 2018

The app features digital, shareable gift cards, loyalty points and rewards, and social media connection. Wayback Burgers also recently debuted its mobile ordering service with an app intended to either order takeout or streamline the dine-in experience. For the full story, download the Tracker.

Trends 128

Trends Security Mobile Louisiana 128

PYMNTS

JUNE 19, 2020

Amazon and Italian luxury brand Maison Valentino filed a lawsuit against a retailer Thursday (June 18), alleging the company sold counterfeit goods as the trade in the so-called “gray market” continues to draw attention. The counterfeits [are] kind of flooding the markets,” he told Federal News Network. “It

social media 181

social media United States Branding National 181

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. In other markets, the rise of marketplaces is giving old organizations new perspective.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

OCTOBER 1, 2020

In regions where open banking and other electronic payments pilots are becoming common, such as the Middle East-North Africa (MENA) region, pandemic-era payments are all about privacy, security and trust, particularly in B2B transactions. 3D Secure 2.0 under the GDPR. Lessons From Abroad. percent year over year during the week of Aug.

Regional 130

Regional Regulation social media Security 130

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? According to the J.D.

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

MAY 26, 2017

Fortunately, it appears the recreational market is getting some much-needed innovation to help organizations and associations process payments and participant registration. By some accounts, the recreational activity market is valued at over $250 billion each year. Getting Recreational Programs to Act Like Businesses. In the U.S.,

Marketing 115

Marketing Payments Community Millennials 115

PYMNTS

AUGUST 22, 2019

In June , Byrne was ready to welcome Facebook’s entry into the cryptocurrency market. At the Fortune Brainstorm Finance conference in Montauk, New York, he said the social media giant’s launch of its own digital currency validates the space, and that Overstock would be open to partnering with Facebook on the project.

social media 137

social media New York Conference cryptocurrency 137

PYMNTS

APRIL 24, 2019

It may seem like ancient history now — about four years ago, the idea that consumers, merchants, financial institutions (FIs) and payment service providers would rely on the selfie (that much maligned form of self-expression in the smartphone age) for digital security seemed silly. Biometric Shift.

social media 156

social media Security Data Online 156

PYMNTS

OCTOBER 8, 2018

As reported, the social media giant was hacked through a vulnerability in the Facebook source code, which gave the attackers the ability to steal access tokens, which they in turn used to keep Facebook subscribers logged in. The one million euros will be spent through 2019, according to reports. Regulatory Fines, on a Global Scale.

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United States Regulation cryptocurrency Cleveland 174

PYMNTS

SEPTEMBER 28, 2020

This is also the aim behind several regulatory changes taking place in other MENA markets, notably Egypt. The rule aims to give Egyptian businesses new guidelines for how they can process and store their consumers’ data digitally and is designed to further stimulate the growth of online banking within the market.

Online 151

Online Report Payments Regulation 151

PYMNTS

JANUARY 30, 2020

Another hair in the soup is Generation Z’s increasing preference toward social media marketplaces that eschew established eCommerce platforms entirely, forcing these businesses to change tactics. Ridesharing giant Uber is also exploring new ways to expand its market footprint. How AI Can Help With Consumer Onboarding Security.

Miami 132

Miami social media Case Study Chicago 132

PYMNTS

JULY 16, 2019

Analysts predict that this year’s Prime Day has the possibility to be Amazon ’s largest-ever sales day one year after the eCommerce retailer brought on more members to its Prime service in its history on the first day of the event — even after it increased its membership fees from $99 to $119 annually. is too low.”. Cart Glitches.

Minnesota 128

Minnesota United States Retail social media 128

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? According to the J.D.

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

JANUARY 1, 2019

A robust supply of private capital reportedly is one of the main reasons for that, along with corporate cultures that are averse to public markets. Among the most anticipated are IPOs that will impact the mobility-as-a-service and ride-hailing ecosystems, social media, and data analytics. consumer ridesharing market.

Payments 223

Payments social media Analytics Capital 223

PYMNTS

DECEMBER 31, 2018

For example, Marriott , Facebook and a database marketing firm by the name of Exactis exposed the records of roughly 300 million people. The social media giant found that attackers were able to take control of user accounts through a function within the platform’s code, according to reports.

Data 230

Data Security Tools Cards 230

Gonzobanker

AUGUST 17, 2022

Thankfully, there was still a smartphone and social media to commiserate. Digital banking provider Alkami acquired data analysis and marketing campaign management provider Segmint Digital banking and payments provider Bottomline was acquired by Thoma Bravo for $2.6B. Digital Engagement Had Great Attendance and Extracurriculars.

Fintech 195

Fintech Lending Software Compliance 195

PYMNTS

AUGUST 26, 2016

According to AppleInsider , although some retailers have announced plans for Apple Pay in the past, some still have not supported Apple Pay; Anthropologie and Forever 21 are two examples. Apple maintains that opening up the iPhone’s NFC would “ fundamentally diminish ” its security, which is certainly not in consumers’ best interests.

Apple 100

Apple social media Retail Strategy 100