PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. Eighty percent said providing a positive digital customer experience (CX) was a “challenge” as a result of the pandemic.

Retail 144

Retail Customer Experience social media User Experience 144

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

JUNE 22, 2020

Many businesses today see selling products in new markets as a growth opportunity. Expanding into a new market — even one as geographically close as Mexico, for example — would present a number of logistical hurdles that many businesses may not be equipped to handle. Global Reach, Local Payments Solutions.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

JULY 3, 2019

On the heels of its Canadian launch last year, Adyen announced the addition of Interac Debit on Mobile for in-browser and in-app as a payment method for Canadian merchants. AVP Retail Payments Nader Henin said that the company was excited to work with Adyen, which has a strong record of quickly bringing brands to market.

Mobile 138

Mobile Payments Apple Google 138

PYMNTS

JULY 28, 2020

The collaboration promises to accelerate Mastercard Labs, the financial services company’s research and development arm that is dedicated to bringing payment solutions to market quicker. Earlier this year, Michael Miebach , Mastercard’s chief product officer, told PYMNTS that there is no use in fighting the evolution of payments.

Payments 168

Payments Innovation User Experience Cards 168

PYMNTS

FEBRUARY 2, 2021

In Pakistan, and elsewhere, the stars are aligning for greater use of digital banking and payments to improve financial inclusion. QR codes and even peer-t0-peer (P2P) options are gaining favor, especially for smaller retailers. Issuing plays a critical role too — as Webster stated, users need secure credentials in place to transact.

Mobile 235

Mobile Payments System User Experience 235

PYMNTS

JUNE 29, 2017

The payments industry has increasingly grown more complex over the last decade. From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Out of the $22.049 trillion in total retail sales around the world in 2016, eCommerce makes up $1.915 trillion, or 8.7

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

JULY 3, 2019

On the heels of its Canadian launch last year, Adyen announced the addition of Interac Debit on Mobile for in-browser and in-app as a payment method for Canadian merchants. AVP Retail Payments Nader Henin said that the company was excited to work with Adyen, which has a strong record of quickly bringing brands to market.

Mobile 108

Mobile Payments Apple Google 108

PYMNTS

DECEMBER 3, 2020

While FinTech innovators continue to drive competition with a focus on product functionality and an optimal end user experience, businesses are often forced to use outdated tools, according to Frank Dux , managing director of CoCoNet. So far, corporate banking users are always left out in the cold.". The Drive To Upgrade.

User Experience 264

User Experience Fintech Innovation Technology 264

PYMNTS

JUNE 4, 2019

Visa and Natixis Payments have launched Xpollens, a complete white label “Payments in a Box” service for retailers, corporations and Fintechs. Xpollens helps organizations integrate the whole range of payment services, from cards to instant payments, according to a press release.

Payments 115

Payments User Experience Cards Fintech 115

PYMNTS

JUNE 17, 2016

It’s a question that USA Technologies, a leader in digitizing payments for unattended retail , wanted answered with respect to the use of mobile payments to buy goodies in vending machines. As they say, survey says … it does … and for a very particular mobile payments provider: Apple Pay. Go Mobile (Payments), Get Sticky.

Apple 100

Apple Retail Study Louisiana 100

PYMNTS

NOVEMBER 13, 2018

As the world — and the world of payment and commerce — ready themselves for the deployment of 5G mobile technology, the healthcare industry is anticipating the likely changes, some of which will involve wearables and billing. retailers, according to Adobe Digital Insights. 5G Healthcare. percent until 2013. 5G and Insurance.

Payments 158

Payments Mobile Technology User Experience 158

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. And of those 500 users, 38 percent said card usage is driven by how much cash they have on hand; another 25 percent said their choice to use plastic is driven by the rewards that come with those chosen payment methods. credit cards, 1.3

Retail 137

Retail UX Cards Branding 137

PYMNTS

SEPTEMBER 29, 2020

is in talks for as much as a $25 billion stake in a Mumbai, India conglomerate that is planning to launch a “ super app ” designed to offer a mega selection of retail products, sources told Mint. In May, Tata Capital, a division of Tata Group, introduced a mobile app that promised a better user experience for getting loans.

Groups 199

Groups User Experience Capital Retail 199

PYMNTS

JUNE 4, 2019

Visa and Currencycloud, an enterprise-class payments platform, announced on Tuesday (June 4) a partnership to drive more innovation in cross-border and travel payments. It will account for more than a fifth of the global eCommerce market.

Payments 139

Payments Charlotte User Experience Innovation 139

Accenture

OCTOBER 18, 2019

For many consumers and businesses around the world making payments is still hard and time consuming. But increasingly payments are becoming instant, invisible, and free (IIF) and are disappearing into the background as an enablement tool that we don’t even notice. The 240 banking payments executives we talked to recently see this, too.

Industry 150

Industry Payments Survey User Experience 150

PYMNTS

SEPTEMBER 3, 2019

CellPoint Mobile, which specializes in digital commerce and payment solutions for airlines and travel companies, today rebranded as CellPoint Digital with a new website and product offerings, the company said in a press release on Tuesday (Sept. A true omnichannel platform will revolutionize the way travel merchants operate and thrive.”

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

JANUARY 29, 2019

Unlike most of the other big-ticket purchases in a consumer’s life, where cutting-edge options for financing abound, innovations in the travel market have been far fewer. trillion leisure travel market is ripe for the same kind of digital lending options that have emerged in other parts of the retail ecosystem.

Payments 151

Payments Hawaii Innovation Lending 151

PYMNTS

FEBRUARY 27, 2020

We find that mobile reaches the 20 percent who engage with the brand most frequently, meaning they are among the most valuable,” said Michelle Tempesta, head of marketing at Paytronix. Paytronix is an industry loyalty leader and provides both high-quality loyalty and a first-class user experience,” Thomason said.

Mobile 141

Mobile South Carolina North Carolina Georgia 141

Bank Innovation

NOVEMBER 15, 2019

While large consumer-facing fintech companies like Square, Klarna, Affirm and others tout speed and efficiency of their user experiences, card issuing and processing startup Marqeta‘s technology supports their payment capabilities, with its APIs allowing […].

Tools 170

Tools User Experience Cards Fintech 170

PYMNTS

OCTOBER 29, 2020

Firms around the globe have been expanding their digital shopping and payment options to meet the consumer demand for digital commerce. This rapid expansion has created an unprecedented need for merchants to optimize their payment operations in a way that is cost-effective and has the potential to enhance user experience.

Payments 109

Payments Analysis Operations Resources 109

PYMNTS

FEBRUARY 4, 2020

Retailers that sell products and services online have been slowly, but steadily, removing payment frictions from their online checkout processes for the past year, smoothing those processes and improving user experience to boost conversion rates. percent accepted digital wallet payments. The same portion (96.7

Report 155

Report Policies Retail Online 155

PYMNTS

AUGUST 15, 2019

Japan, in the last several years, has been something of a puzzle among mobile payments watchers around the world. It’s the market that should ignite but stubbornly refuses to. It would seem if any group of consumers was ever primed for mobile payments ignition — it would be Japanese consumers.

Mobile 154

Mobile Payments National Marketing 154

PYMNTS

MARCH 4, 2020

The digital transformation across any number of verticals — from retail to healthcare — has fostered a consumer mindset that demands deep engagement, speed and convenience. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management. The Use Cases.

User Experience 203

User Experience Data Fintech System 203

Bobsguide

MAY 26, 2022

Generation Life CEO, Grant Hackett OAM , said: “Working together with the GBST team, we have been able to improve and expand our financial technology capabilities to allow us to build out an innovative solution for the retirement income market.

Technology 148

Technology Management Innovation User Experience 148

PYMNTS

DECEMBER 10, 2019

Mutual Security Credit Union, with more than $315 million in assets, chose Lumin Digital because of its outstanding user experience, beyond what big banks and other financial institutions could offer. . Expected to go live in the spring of 2020, UICCU will have more than 21,000 active users on the platform.

Security 130

Security Illinois User Experience Digital Banking 130

Celent Banking

SEPTEMBER 10, 2014

Yesterday Apple announced entering the payments space with Apple Pay, a new way to pay in physical stores and mobile apps. The move was not unexpected – the question of when and how Apply would do something in payments was subject to much speculation in recent months. P2P payments capability is also currently missing.

Apple 180

Apple Payments Mobile Cards 180

PYMNTS

JUNE 17, 2019

But could merchant incentives help fuel this ongoing effort at digital payments innovation? That was one of the questions raised in a new PYMNTS interview with Ireti Samuel-Ogbu, Citigroup ’s head of payments and receivables for Europe, Middle East and Africa. Open banking is nothing if not a lot of moving parts and complications.

User Experience 196

User Experience Examples Innovation Cards 196

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. So far, corporate banking users are always left out in the cold.”

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Around the Payments And The Platform E conomy.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

NOVEMBER 1, 2017

Unsurprisingly, companies are looking to capitalize on that growing market. DraftKings ’ chief international officer, Jeffrey Haas, recently spoke with PYMNTS about the challenges involved in introducing fantasy sports to new markets, and which sports generate the most interest in different global regions. million in 2014 to 59.3

Payments 102

Payments Regional America Marketing 102

PYMNTS

OCTOBER 11, 2019

Juno’s flagship product will allow users to hold the dollar-pegged stablecoin and earn a 5.5 It will also boast no fees as well as a peer-to-peer payment option. markets in the near future. “We’ve We haven’t said anything about ether—until now,” Tarbert said at Yahoo Finance ’s All Markets Summit in New York City. “It

Bitcoin 116

Bitcoin Digital Banking Lending New York City 116

PYMNTS

OCTOBER 5, 2020

This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck , president and general manager, NCR Corporation , in a statement. “In In the future of banking, we see the ATM becoming a dynamic, digital, self-service platform on which banks can deploy new services quickly.”.

ATM 158

ATM Atlanta Software User Experience 158

PYMNTS

MARCH 25, 2019

New Orleans is the site of one of the most significant and ongoing backlashes against the sharing economy, a global trend that probably won’t kill off Airbnb and other major players, but could create more hassles and pressures for some companies struggling to make it in this big, crowded market. Role of Payments.

Los Angeles 135

Los Angeles Payments San Francisco Chicago 135

PYMNTS

DECEMBER 18, 2020

However, he pointed out that “some pruning” and “a complete reversal” are very different, given how much the market has expanded over the past year. It requires moving away from the “sell the sizzle, not the steak” model of moving retail goods to one of observing the customers and modifying offerings to what the data indicates they want.

US 301

US User Experience Retail Company 301

PYMNTS

MARCH 3, 2017

Overview: Join Hannah Preston, Solution Strategist, Payment Security Division, CA Technologies and Karen Webster, CEO, Market Platform Dynamics, on Thursday, March 30th, at 1:00 PM (EST), to learn how authentication is evolving; how it could transform your security and user experience; and how you can tackle the choices and consequences.

Security 100

Security CA Customer Experience User Experience 100

PYMNTS

NOVEMBER 21, 2019

As retailers and payment service providers look for what might be their best 5G edges, clarity is emerging about the pace of the global rollout of that new and faster mobile network technology. have put 5G-capable devices on the market. Retail and 5G. Retailers are also getting ready for the coming 5G revolution.

Mobile 100

Mobile Apple Samsung Retail 100