PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

User Experience 100

User Experience Digital Banking Customer Experience System 100

PYMNTS

MARCH 14, 2017

A new report by Global Market Insights reveals that the market size for mobile POS terminals will gain significant growth in the coming years, with a compound annual growth rate (CAGR) of more than 19 percent from 2016 to 2023. According to a press release , the POS Terminal Industry is expected to be valued at $103.52

Retail 164

Retail Mobile Marketing Samsung 164

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. Boni added that the solution was integrated in SIA's infrastructures and will launch quickly to “ensure PSD2 compliance.” .

Payments 165

Payments Compliance Fraud User Experience 165

PYMNTS

MARCH 3, 2017

Overview: Join Hannah Preston, Solution Strategist, Payment Security Division, CA Technologies and Karen Webster, CEO, Market Platform Dynamics, on Thursday, March 30th, at 1:00 PM (EST), to learn how authentication is evolving; how it could transform your security and user experience; and how you can tackle the choices and consequences.

Security 100

Security CA Customer Experience User Experience 100

PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Banks must enable fast and seamless onboarding experiences, but these processes should also be secure.

Security 133

Security Data Fraud Tools 133

PYMNTS

SEPTEMBER 19, 2018

Entersekt , the push-based authentication and mobile app security company, announced that it has appointed FinTech veteran Christian Ali as its country manager of Canada. The news comes as Entersekt continues its expansion into the United States and Canadian markets.

United States 184

United States Security User Experience Mobile 184

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. Boni added that the solution was integrated in SIA's infrastructures and will launch quickly to “ensure PSD2 compliance.” .

Payments 130

Payments Compliance Fraud User Experience 130

PYMNTS

NOVEMBER 1, 2017

The updated 3D Secure 2.0 In a recent digital discussion with Karen Webster, Michael Sass, VP Market Product Management, Security Solutions, Europe, Mastercard , and James Rendell, VP Product Management, Payment Security, CA Technologies , discussed the advantages as well as the obstacles that are still in the way.

Security 109

Security Payments CA Data 109

PYMNTS

NOVEMBER 19, 2020

There are many ways that onboarding a new B2B customer can be a headache for suppliers that sell goods and services online. In the world of B2B, a positive user experience is essential to promoting repeat and recurring customers, and is one area that Hansson identified as a major strong point for this market.

Payments 263

Payments User Experience Online Strategy 263

PYMNTS

NOVEMBER 26, 2019

PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities. SAFE has been delivering on-demand experiences since 2016, when it launched a targeted marketing function on its mobile app.

Marketing 131

Marketing Sacramento Data Mobile 131

PYMNTS

JANUARY 11, 2021

After the acquisition, Goldiam was able to successfully beta-test and complete a soft launch for the site, which plans to cater to a new market segment for the U.S. Goldiam now hopes to make new avenues in its digital push, securing more business on better payment terms and a better margin profile, the report says.

Retail 197

Retail US User Experience Innovation 197

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

FEBRUARY 28, 2019

They must also excel at securely handling payments and personal data, while recommending services at the right moment to enhance transactions along the way. Platforms need to pay careful attention to fraud across dozens of markets, meaning the ability to detect and manage fraud will only become more crucial as the sharing economy grows.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

SEPTEMBER 22, 2020

Consumer packaged goods (CPG) – which just four years ago had only a 1 percent penetration rate online – are capturing the digital shift in a dramatic way during the pandemic. As the crisis pushed online grocery into exponential growth during the crisis, CPG companies are finally starting to sell and advertise online.

Company 140

Company Capital Resources Trends 140

PYMNTS

SEPTEMBER 29, 2020

Walmart is keen to get a strong brand backing its eCommerce business, while Tata Group wants a global name and an established player in the online space,” a source told Mint. In May, Tata Capital, a division of Tata Group, introduced a mobile app that promised a better user experience for getting loans.

Groups 199

Groups User Experience Capital Retail 199

PYMNTS

OCTOBER 25, 2020

Touting 5G data speeds that are already 25 times faster than current 4G technology (and will eventually be 100 times faster), the two companies said the security, reliability and ultra-low lag times will bring increased efficiency and reduced costs. Samsung’s View. billion telecom equipment contract that Samsung signed with Verizon.

Technology 257

Technology Samsung Mobile United States 257

PYMNTS

SEPTEMBER 15, 2020

They must reassure customers they are safe from viral contagion in sharing economy spaces while ensuring their personal data is secure from rising incidents of fraud. Payments providers are seeking more secure and compliant ways of onboarding and authenticating customers to help deter online fraud.

Report 206

Report Los Angeles Fraud Utah 206

PYMNTS

OCTOBER 18, 2018

17) that it will enable tokenization services on all cards by 2020, as part of its Digital Commerce Solutions, a suite of offerings geared toward making online transactions speedier and more secure. She added that such an endeavor is not a far leap, as Mastercard had mass market adoption with its issuers.

Cards 150

Cards Security Online Branding 150

PYMNTS

FEBRUARY 20, 2020

Online food delivery company HungryPanda has raised $20 million in a funding round led by Antoine Nussanbaum from Felix Capital and Laurel Bowden from 83North, according to a release. We bring global experience and expertise in this market, which has already made us the leader in a number of cities in the U.S., cities this year.

Capital 141

Capital User Experience New York America 141

PYMNTS

FEBRUARY 27, 2020

Such data sharing and partnerships enable service providers to augment their products for better user experiences, and increasingly, small businesses aren’t keeping quiet about their demands for richer banking services. Centsoft Integrates With QuickBooks Online. China Dips Its Does Into Unlocking Data.

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

DECEMBER 10, 2020

Speedy, secure onboarding is vital at a time when consumers have to use digital banking to prevent health risks. Online account openings increased by as much as 15 percent when social distancing mandates were implemented. Video verification is one way to ensure smooth experiences and build trust. . million by 2025.

Video 201

Video Digital Banking User Experience Tools 201

PYMNTS

FEBRUARY 2, 2021

And even before the coronavirus sent us all indoors and online, the advent of mobile handsets — ever cheaper and more affordable for large swaths of the population — and mobile networks becoming widely available in emerging markets represented such an event. Issuance Matters, Too .

Mobile 235

Mobile Payments System User Experience 235

PYMNTS

APRIL 15, 2020

That indicates a solid start for American consumers, particularly compared to a market like Great Britain, where fraudsters have already scammed more than 1.6 Now, the full-scale relocation of all banking activity to digital channels creates the dual challenge of providing accessible, enjoyable user experiences that are also secure. “We

Fraud 201

Fraud Risk Management Security Cards 201

PYMNTS

JULY 1, 2020

“Banks are spending approximately 15 percent of their yearly operating budgets on technology upgrades, according to one study, and there has been an increase in partnerships between third-party cloud technology providers and global FIs eager to enhance their online platforms.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

SEPTEMBER 19, 2019

Digital payments volume is increasing as emerging technologies enable more seamless online transaction experiences for consumers and businesses. Merchants and FIs have been turning to such solutions to help customers quickly and securely transact. Getting AI Security Right . A recent study found that 60.8

Fraud 128

Fraud Security System Data 128

PYMNTS

MARCH 20, 2019

As consumers add to the number of connected devices in their possession, they expect a seamless user experience as they shift from one device to the next. Meanwhile, the rapid rise in consumer connectivity is prompting several telecom providers to develop solutions that can keep consumers’ identities secure. About the Tracker.

Security 139

Security User Experience Mobile Marketing 139

PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. Eighty percent said providing a positive digital customer experience (CX) was a “challenge” as a result of the pandemic.

Retail 144

Retail Customer Experience social media User Experience 144

PYMNTS

SEPTEMBER 15, 2020

Necessity being the mother of invention, consumers rapidly reset their lives around digital across the board — from working to shopping to learning to managing their financial lives online. Kikkeri said the pandemic’s shift in consumer behavior isn’t the only big change to the market that has recently appeared on the horizon.

Fintech 224

Fintech Idaho Apple Google 224

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. In other markets, the rise of marketplaces is giving old organizations new perspective.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

OCTOBER 20, 2017

Customers can easily lock their debit cards online or via Citibank’s mobile app if a card is misplaced. Since our customers are increasingly active on mobile or online, we’re giving them another tool to directly control their account activity across the bank.”.

Cards 108

Cards User Experience Mobile ATM 108

PYMNTS

JUNE 4, 2019

In a press release, the two companies said the agreement meshes with Visa’s stated goal to make secure digital payments possible at home and when people are traveling. It will account for more than a fifth of the global eCommerce market.

Payments 139

Payments Charlotte User Experience Innovation 139

PYMNTS

JULY 30, 2019

This research has found a distinct lack of market readiness amongst all key stakeholders,” the EPA said in the report. As part of SCA, consumers who are based in Europe will need to confirm their identities in order for online transactions to proceed. As has been widely reported, the rules will come into place on Sept.

Survey 172

Survey User Experience Report Security 172

PYMNTS

DECEMBER 7, 2020

Merchants may confront many unknowns as they fight to keep customers from abandoning their onboarding experiences or purchases, but there are several common culprits, including surprise shipping charges, slow and complicated checkout encounters and a lack of trust in site security.

Tools 142

Tools User Experience Security New York 142

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. So far, corporate banking users are always left out in the cold.”

Lending 224

Lending Meeting User Experience Innovation 224

Gonzobanker

MARCH 28, 2024

Fiserv has worked to consolidate multiple digital platforms, and after disappointments from previous aspirations of its Corillian, Retail Online Banking and Architect platforms, the company is now working to build credibility with its “Experience Digital” strategy. This is an area where speed-to-market competition will be important. #3.

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

Bank Innovation

JANUARY 23, 2019

Demand for a combination of speed, simplicity, security and convenience in banking services has financial institutions thinking more about customer experience, particularly in a digital sense, and hiring people to design that experience.

Customer Experience 170

Customer Experience Security Marketing User Experience 170

Insights on Business

MARCH 26, 2018

At IBM Think, the premier business and technology conference, the main theme is “mankind + machine,” and during the Wednesday morning session with Ian Hurst and Sarah Diamond, IBM General Managers of Banking and Financial Markets, and Naresh Vyas, Royal Bank of Scotland Head of Solutions, that theme was on full display. Lastly, Ms.

User Experience 135

User Experience Compliance Maine Regulation 135